International Telecaller Graduate Jobs in Navi Mumbai

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

We are looking for a Customer Service Executive to join our team in Navi Mumbai. This is an entry-level position suitable for recent graduates with 0 to 2 years of experience. You will play a vital role in assisting our customers and ensuring their needs are met effectively.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products and services and resolve any issues they may encounter.2. **Problem Solving**: Handle customer complaints efficiently and maintain a positive attitude while addressing their concerns. Strive to find the best solutions to enhance customer satisfaction.3. **Order Processing**: Assist in processing orders and managing customer accounts. Ensure that orders are confirmed and delivered on time, and update customers about their order status.4. **Feedback Collection**: Gather customer feedback and suggestions. This will help improve our services and products, contributing to overall customer satisfaction.5. **Team Collaboration**: Work closely with team members and other departments to create a seamless customer service experience. Communicate effectively to share customer insights.Required Skills and Expectations:Candidates should possess excellent communication skills in English and the local language. A polite and professional approach when dealing with customers is essential. Basic computer skills, including familiarity with software tools and email communication, are required. A positive attitude, willingness to learn, and ability to work in a team are highly valued. A graduate degree is necessary to apply for this position.

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

Job profile: customer care executive

Communicating with customers, making outbound calls to potential customersHandling incoming calls and following up on leads & renewal dataPerforming market research, Gathering, and processing data.Assisting and coordinating with the sales team.Helping Closing sales and achieving sales targets.

Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of

Profile - US International Voice ProcessAs an International Voice Process Executive, you will be at the forefront of delivering exceptional customer service through effective communication and analytical thinking. Your proficiency in spoken English will be key in providing a seamless experience for our global clientele.Key Responsibilities:1. Handle inbound and outbound calls from international candidates with professionalism and courtesy.2. Utilize your analytical skills to identify trends and suggest improvements to enhance customer satisfaction.3. Strive to meet and exceed performance metrics, including call resolution.4. Maintain accurate and detailed records of candidate interactions and follow-up actions.Location - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary-3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-AssessmentHR round- Face to faceOperation- Face to FaceDesired Candidate Profile:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Mumbai, Bhayander

Manage inbound & outbound phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

free service call and take free consulting for bpo jobs

Hello Everyone We are hiring for Navi Mumbai location.Designation : Customer Service AssociateJob Type : Full TimeShift : Night shift Work Experiences : Freshers and Experience ( Required atleast 1 yr of experience in BPO sector) Required : Excellent communication skills Educational: UG/Graduate both can apply Salary : 25k- 29k

We are looking for 10 Customers Service Executive Posts in Navi Mumbai with deep knowledge in customer care,customer service,international call center, Inbound Customer Service,Voice Process,BPO Executive and Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree

1. Company Name - Job Cafe Solutions 2. Mobile Number - 99205484663. Email id - jobcafesolution@gmail.com4. Address - Mahape Ghansoli,Navi Mumbai 5. Post name - Inbound / Outbound Process6. Work place-Thane/Ghansoli7. Education details- HSC & above 8. Number of vacancy-709. Min.max salary 29k to 35k CTC 10. Fresher's can Apply.

DescriptionWe are seeking a highly skilled and motivated individual to join our team as an CSR in the International BPO telecommunications industry for inbound sales in Auto Parts. In this role, you will be responsible for handling various tasks related to sales and support for our US clientele. The successful candidate will have excellent communication skills, a strong customer focus, and the ability to thrive in a fast-paced, dynamic environment.Responsibilities Handle sales inquiries and convert leads into sales opportunities. Maintain a high level of knowledge about our products and services, ensuring accurate and up-to-date information is provided to customers. Collaborate with internal teams to streamline processes and improve customer satisfaction. Follow up with customers to ensure their needs have been met and promote customer loyalty. Meet or exceed established targets for customer satisfaction, sales, and productivity Requirements. Previous experience in sales role is preferred. Excellent verbal and written communication skills in English. Strong problem-solving skills and the ability to think on your feet. Proficient in using customer relationship management (CRM) software and other relevant tools. Ability to multitask and prioritize tasks effectively. Highly motivated and able to work independently as well as part of a team.WHY JOIN US:Fixed Night ShiftSAT-SUN FIXED OFFAttractive Incentive Plans(Daily/weekly/monthly) Salary :- Experience:- 15K-23K (Fresher or 1 Year ) +Incentives Shooters:- 23K-30K (Having Experience in Auto Parts) +IncentivesLocation - Vashi

Demat account opening process (Outbound voice process)

Urgent Hiring For International Bpo IndustryLocation- MumbaiProcess Voice and Non voice chatExcellent English CommunicationInteract with international customers through vice5 days workingrotational shifts ( Day and Night shift including)cab provided by companysalary- 18000 to 35,000Who Can Apply -Graduate FresherHsc+6 month On paper ExperienceExperience Can apply

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with themResponsibilitiesAnswering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Making recordings of all the sales phone calls and sales deals.Taking and processing product orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.Requirements High school diploma or equivalent.Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.Professional certification sales and marketing will be an advantage.Great interpersonal skills.Exceptional oral and written communication skills.Strong organizational skills.Ability to work in a team or individually as and when required.Ability to manage and handle multiple tasks.Outstanding problem-solving skills.Exceptional attention to detail.Hard-working individual.Good time management abilities.Strong decision-making skills.Ability to tolerate stress and pressure.Thanks and regards Poonam

Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male

Urgent Opening for Telecaller ,For Sales and Customer Service, Candidate should have good knowledge in telcalling.