Job Title: BPO Executive / Customer Support AssociateJob Summary:We are seeking enthusiastic and customer-focused individuals to join our BPO team. The role involves handling inbound and outbound calls, resolving customer queries, providing accurate information, and ensuring excellent customer service.Key Responsibilities:1. Handle inbound/outbound calls, chats, or emails from customers.2. Provide accurate information about products/services.3. Resolve customer queries, complaints, and issues promptly.4. Maintain records of customer interactions and transactions.5. Meet daily/weekly performance targets (calls handled, customer satisfaction, etc.).6. Escalate unresolved issues to higher departments when required.Required Skills:1. Good communication skills (English, or regional languages).2. Basic computer knowledge and typing speed.3. Ability to work in rotational shifts.4. Problem-solving and active listening skills.5. Patience and customer-centric attitude.Qualifications:Minimum: 10+2 / Any Graduate.Freshers and experienced candidates are welcome.Benefits:Attractive salary + performance incentives.Training and skill development programs.Career growth opportunities.Supportive and dynamic work environment.