International BPO Voice Process Job Vacancies in Airoli

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Looking for freshers or experienced candidates who have experience in BPO sector with excellent communications skills.

Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.

International Voice ProcessJob Responsibilities1. Provide exceptional customer support for networking-related issues via voice and email channels.2. Handle customer inquiries and complaints with a professional and empathetic approach.3. Troubleshoot basic networking issues and provide first-level support.4. Collaborate with teams to resolve customer concerns effectively.5. Document customer interactions and maintain accurate records in the system.6. Work on data-driven modules and prepare reports using Excel.7. Adhere to process guidelines and ensure compliance with SLA (Service Level Agreements).

Profile - US International Voice ProcessAs an International Voice Process Executive, you will be at the forefront of delivering exceptional customer service through effective communication and analytical thinking. Your proficiency in spoken English will be key in providing a seamless experience for our global clientele.Key Responsibilities:1. Handle inbound and outbound calls from international candidates with professionalism and courtesy.2. Utilize your analytical skills to identify trends and suggest improvements to enhance customer satisfaction.3. Strive to meet and exceed performance metrics, including call resolution.4. Maintain accurate and detailed records of candidate interactions and follow-up actions.Location - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary-3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-AssessmentHR round- Face to faceOperation- Face to FaceDesired Candidate Profile:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Profile - US International Voice ProcessExperience - Fresher / Experience Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilityQualification - Graduate/HSC Fresher with Excellent communication skillsExcellent Communication Skills (Verbal & Written) as it is a Frontend Process where team members would interact directly with members.Basic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

Hiring HR RecruiterLocation - Airoli - Thane - MaladMonday - Saturday WorkingDay ShiftJob Responsibilities --Collaborate with hiring managers to understand their staffing requirements and job specifications.-Analyze current and future hiring needs and prepare job descriptions accordingly.-Write and post clear, concise, and attractive job advertisements on various platforms (job boards, company website, social media).-Ensure that job postings align with the companys brand and hiring goals.Use a variety of sourcing methods (online job boards, social media, employee referrals, professional networks, etc.) to identify potential candidates.-Build and maintain a talent pool of qualified candidates for current and future openings.-Conduct initial screenings, including phone interviews, to assess candidates skills, experience, and cultural fit.-Schedule and coordinate interviews between candidates and hiring managers or interview panels.Requirement -Should Possess excellent communication skillsSelf driven, Never Say Die AttitudeRecruitment Experience is a plus.

Urgent Hiring For International Bpo IndustryLocation- MumbaiProcess Voice and Non voice chatExcellent English CommunicationInteract with international customers through vice5 days workingrotational shifts ( Day and Night shift including)cab provided by companysalary- 18000 to 35,000Who Can Apply -Graduate FresherHsc+6 month On paper ExperienceExperience Can apply

Golden Opportunity in Townhiring for International Voice Process.hsc/grad Freshers and Experience Both Can Apply. candidates with Fluent English.shift:- 24/7* Rotational Shift and 2 Week Off's.location:- Mumbai, Navi Mumbai, Thane.salary:- 1.5lpa-4.5lpa.

Job Openings for 200 Accounts Receivable Associate Jobs for Freshers in Airoli, having Educational qualification of : Higher Secondary,Secondary School,Diploma,Other Bachelor Degree,B.A,B.Com,BHM,B.Pharma,B.Sc,M.Com with Good knowledge BPO, Data Entry Operator, medical billing, blended process, Voice Process Executive, international experience, good communication, average can also apply etc.freshers can also apply,

*Sutherland - Navi Mumbai(Airoli)*Hiring for Customer Support Associate for various processes.- Attractive Salary: 20k - 30k Inhand- Shift: Night or Rotational Shift(24/7)- 5 Days Working- Immediate to 15 Days Joining- Telephonic Interview- Good command over English must.- Fresher & Experienced both can apply