Hotel Executive 12th Pass Fresher Jobs in Shillong

We are looking for a Hotel Executive to join our team in Shillong. This is a full-time position that requires a passionate and dedicated individual to provide excellent service to our guests.Key Responsibilities:1. **Guest Interaction**: Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere. Address any inquiries or concerns to enhance their stay.2. **Room Management**: Coordinate with housekeeping and maintenance to ensure that all rooms and common areas are clean, functional, and ready for guests.3. **Check-in and Check-out**: Manage the check-in and check-out processes efficiently, handling all payments and reservations accurately.4. **Information Provider**: Provide guests with information about hotel services, local attractions, and dining options to enhance their experience.5. **Record Keeping**: Maintain accurate records of guest information and room availability, ensuring smooth operations in the front desk area.6. **Emergency Response**: Be prepared to handle emergency situations calmly and effectively, prioritizing the safety and comfort of guests.Required Skills and Expectations:Candidates should have completed at least their 12th grade education and have a strong desire to work in the hospitality industry. Excellent communication skills, a friendly attitude, and the ability to work under pressure are essential. Attention to detail and strong organizational skills are important for managing multiple tasks. We seek individuals who are team players and can adapt quickly to new challenges in a fast-paced environment. Previous experience is welcome but not mandatory.

We are seeking a motivated Hotel Executive to join our team in Shillong. This entry-level position requires no prior experience and is ideal for individuals who are enthusiastic about providing excellent customer service in the hospitality industry. Key Responsibilities:- **Customer Service**: Engage with guests to provide a warm and welcoming experience, addressing their requests and ensuring satisfaction throughout their stay.- **Front Desk Operations**: Manage check-in and check-out processes efficiently, handle guest inquiries, and process reservations using our hotel management system.- **Communication**: Collaborate with different departments to ensure guest needs are met, relaying important information regarding accommodations and services.- **Maintenance of Standards**: Ensure that the hotel premises are clean, well-organized, and maintain high standards of presentation to create a positive first impression for guests.- **Problem-Solving**: Address and resolve guest complaints or concerns promptly and professionally, working towards a suitable solution while upholding the hotel

We are looking for a Hotel Management Executive to join our team in Shillong. This part-time position is ideal for candidates with 0 to 2 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Front Desk Operations:** You will greet guests, check them in and out, and handle reservations, ensuring a pleasant experience for every visitor.- **Customer Service:** Assisting guests with their inquiries and complaints is crucial. You will need to listen and respond accurately to their needs.- **Room Management:** You will coordinate with housekeeping to ensure that rooms are clean and ready for guests, maintaining high standards of cleanliness.- **Coordination with Departments:** You will communicate with various departments such as housekeeping and maintenance to ensure smooth hotel operations.- **Handling Payments:** You will assist with billing and processing payments, ensuring that all transactions are accurate and secure.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with guests and team members. - A positive attitude and willingness to help are crucial, as customer service is at the heart of this role.- Basic knowledge of hotel operations would be beneficial, but we are open to training candidates eager to learn.- You should demonstrate good organizational skills to manage your tasks efficiently in a fast-paced environment.- Flexibility to work varied shifts, including weekends and holidays, is important as the hospitality industry operates around the clock.