We are looking for a Hotel Executive to join our team in Shillong. This is a full-time position that requires a passionate and dedicated individual to provide excellent service to our guests.
Key Responsibilities:
1. **Guest Interaction**: Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere. Address any inquiries or concerns to enhance their stay.
2. **Room Management**: Coordinate with housekeeping and maintenance to ensure that all rooms and common areas are clean, functional, and ready for guests.
3. **Check-in and Check-out**: Manage the check-in and check-out processes efficiently, handling all payments and reservations accurately.
4. **Information Provider**: Provide guests with information about hotel services, local attractions, and dining options to enhance their experience.
5. **Record Keeping**: Maintain accurate records of guest information and room availability, ensuring smooth operations in the front desk area.
6. **Emergency Response**: Be prepared to handle emergency situations calmly and effectively, prioritizing the safety and comfort of guests.
Required Skills and Expectations:
Candidates should have completed at least their 12th grade education and have a strong desire to work in the hospitality industry. Excellent communication skills, a friendly attitude, and the ability to work under pressure are essential. Attention to detail and strong organizational skills are important for managing multiple tasks. We seek individuals who are team players and can adapt quickly to new challenges in a fast-paced environment. Previous experience is welcome but not mandatory.
Experience
0 - 2 Years
No. of Openings
250
Education
12th Pass
Role
Hotel Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER-7636073127