Hotel Executive Job Vacancies in Shillong

Hotel Executive - Full Time - Freshers

Go Star Aviation

0 - 2 yrs
4.0 Lac/Yr
Shillong

Housekeeping Bartender Steward Activities Room Service Guest Handling Hotel Booking Guest House Management Guest Services Order Taking Hotel Operation Waiter Service Housekeeper Good Communication Skills

We are seeking a motivated Hotel Executive to join our team in Shillong. This entry-level position requires no prior experience and is ideal for individuals who are enthusiastic about providing excellent customer service in the hospitality industry. Key Responsibilities:- **Customer Service**: Engage with guests to provide a warm and welcoming experience, addressing their requests and ensuring satisfaction throughout their stay.- **Front Desk Operations**: Manage check-in and check-out processes efficiently, handle guest inquiries, and process reservations using our hotel management system.- **Communication**: Collaborate with different departments to ensure guest needs are met, relaying important information regarding accommodations and services.- **Maintenance of Standards**: Ensure that the hotel premises are clean, well-organized, and maintain high standards of presentation to create a positive first impression for guests.- **Problem-Solving**: Address and resolve guest complaints or concerns promptly and professionally, working towards a suitable solution while upholding the hotel

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Hotel Management Executive - Part Time - Freshers

Go Star Aviation

0 - 2 yrs
5.5 Lac/Yr
Shillong

Sales and Marketing Front Desk Operations Team Leadership Hospitality Management Revenue Management Time Management Customer Service Quality Control Budgeting Problem Solving Event Planning Inventory Management Analytical Skills Conflict Resolution Staff Training Negotiation Computer Skills Communication Skills

We are looking for a Hotel Management Executive to join our team in Shillong. This part-time position is ideal for candidates with 0 to 2 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Front Desk Operations:** You will greet guests, check them in and out, and handle reservations, ensuring a pleasant experience for every visitor.- **Customer Service:** Assisting guests with their inquiries and complaints is crucial. You will need to listen and respond accurately to their needs.- **Room Management:** You will coordinate with housekeeping to ensure that rooms are clean and ready for guests, maintaining high standards of cleanliness.- **Coordination with Departments:** You will communicate with various departments such as housekeeping and maintenance to ensure smooth hotel operations.- **Handling Payments:** You will assist with billing and processing payments, ensuring that all transactions are accurate and secure.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with guests and team members. - A positive attitude and willingness to help are crucial, as customer service is at the heart of this role.- Basic knowledge of hotel operations would be beneficial, but we are open to training candidates eager to learn.- You should demonstrate good organizational skills to manage your tasks efficiently in a fast-paced environment.- Flexibility to work varied shifts, including weekends and holidays, is important as the hospitality industry operates around the clock.

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Hotel Executive Job Vacancies in Shillong

Hotel Executive - Full Time - Freshers

Hotel Management Executive - Part Time - Freshers

Apply to 1 Hotel Executive Job Vacancies in Shillong