We are seeking a motivated Hotel Executive to join our team in Shillong. This entry-level position requires no prior experience and is ideal for individuals who are enthusiastic about providing excellent customer service in the hospitality industry.
Key Responsibilities:
- **Customer Service**: Engage with guests to provide a warm and welcoming experience, addressing their requests and ensuring satisfaction throughout their stay.
- **Front Desk Operations**: Manage check-in and check-out processes efficiently, handle guest inquiries, and process reservations using our hotel management system.
- **Communication**: Collaborate with different departments to ensure guest needs are met, relaying important information regarding accommodations and services.
- **Maintenance of Standards**: Ensure that the hotel premises are clean, well-organized, and maintain high standards of presentation to create a positive first impression for guests.
- **Problem-Solving**: Address and resolve guest complaints or concerns promptly and professionally, working towards a suitable solution while upholding the hotel
Experience
0 - 2 Years
No. of Openings
150
Education
12th Pass
Role
Hotel Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR -6009584556