We are seeking a motivated Hotel Executive to join our team in Shillong. This entry-level role is ideal for individuals looking to start their career in the hospitality industry, with a focus on providing excellent service to guests.
Key Responsibilities:
1. Guest Services: Welcome guests upon arrival and assist with check-in and check-out processes, ensuring a smooth and pleasant experience.
2. Communication: Respond to guest inquiries and requests promptly, either in person or via phone and email, maintaining a friendly and professional demeanor.
3. Coordination: Collaborate with other departments to meet guest needs and ensure all requirements are fulfilled efficiently.
4. Record Keeping: Maintain accurate records of guest information, booking details, and any special requests to ensure efficient service delivery.
5. Problem Solving: Address and resolve any guest complaints or issues that arise during their stay, striving for guest satisfaction.
Required Skills and Expectations:
Candidates should have a minimum of a 12th-grade education and some experience in customer service is preferred but not required. Strong communication skills are essential, as is a friendly and approachable attitude. You will need to be organized and detail-oriented, capable of managing multiple tasks simultaneously. A commitment to providing a high level of service and a desire to learn and grow within the hospitality field are key expectations for this role.
Experience
0 - 2 Years
No. of Openings
25
Education
12th Pass
Role
Hotel Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 28 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Joining Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983
Walk-in Date
23/07/2026 - 15/08/2026
Walk-in Time
09:30 AM - 03:00 PM