Hotel Booking Fresher Jobs in Gurgaon

Key Responsibility Areas :-Manage assigned leads and initiate customer contact as per the daily sales plan.Understand customer requirements such as destination, departure city, travel date, number of passengers, hotel category, inclusions, trip purpose, and food preference.Prepare customized travel packages using suitable existing packages or creating new packages when required.Prepare quotations by reviewing the day-wise itinerary, hotels, flights, prices, and package inclusions.Share quotations with customers through email and WhatsApp and explain the package details clearly.Follow up with customers at the agreed time and record customer responses, changes, and next follow-up dates in the CRM.Handle customer requests related to package changes, fare conditions, availability, and approved discounts.Confirm booking requirements and collect the required customer documents and booking information.Generate and share payment links and guide customers through the payment process.Process confirmed bookings, update full or partial payment details, and maintain accurate transaction records.Coordinate with the Operations Team for flights, hotels, sightseeing, tours, transfers, costing, guest details, and final confirmations.Share booking confirmations, tickets, invoices, payment information, and other required documents with customers and maintain complete CRM records.Performance will be measured based on:Lead Follow-Up: Timely follow-up of assigned leads and customer inquiries.Lead Conversion: Conversion of qualified customer inquiries into confirmed bookings.Quotation Accuracy: Accuracy of itinerary, hotel, flight, price, and inclusion details.Response Time: Timely response to customer inquiries, changes, and follow-ups.CRM Accuracy: Complete and timely updating of customer conversations, requirements, follow-ups, and booking information.Booking Accuracy: Correct entry of customer, document, payment, and booking details.Customer Service: Clear communication and smooth handling of customer requirements and concerns.

As a Travel Executive, you will be responsible for coordinating and booking travel arrangements for clients. This includes organizing outbound tours, managing corporate travel, handling escort activities, and negotiating deals with hotel bookings and holiday packages. You must possess excellent communication and interpersonal skills to provide top-notch customer care. Prior experience in the travel industry is not required, but a 12th pass education is necessary. Working from home, you must be able to work independently and efficiently manage your time to meet deadlines and exceed customer expectations.

We are looking for 30 Airport Ticketing Agent Posts in Guwahati, Dibrugarh, Patna, Gaya, Raipur, Chhattisgarh, Delhi NCR, Goa, Surat, Rajkot, Gurgaon, with deep knowledge in Air Ticketing, Aviation, Ticket Booking, Basic Computer Skills, Holiday Packages, Hotel Booking, BHM and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

As an Air Ticketing Associate, your responsibilities will include:- Assisting customers with booking flights, holiday packages, and hotel accommodations- Providing information on flight schedules, travel routes, and fare options- Processing ticket bookings, cancellations, and reservations accurately- Handling customer inquiries and resolving issues in a professional and timely manner- Collaborating with airlines and travel agencies to ensure seamless travel experiences for customers