Ground Staff Job Vacancies in Kerala

We are seeking dedicated individuals for the role of Ground Staff in Kochi. This position is ideal for those with a passion for customer service and an interest in the aviation industry. **Key Responsibilities:**- **Customer Assistance:** Greet passengers warmly and assist them with queries during check-in and boarding processes to ensure a pleasant travel experience.- **Baggage Handling:** Safely manage and load luggage onto the aircraft, following strict guidelines to prevent damage and ensure timely departure.- **Ticketing Support:** Help passengers with ticket purchases and modifications, ensuring accurate information is provided to avoid confusion.- **Airport Operations:** Coordinate with various departments to ensure smooth airport operations, from check-in to flight boarding, to maintain overall efficiency.- **Safety Regulations Compliance:** Implement and adhere to safety protocols and ensure that all procedures are followed to guarantee the well-being of passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** Must possess strong verbal skills to clearly convey information and assist passengers effectively.- **Team Player:** Ability to work collaboratively with colleagues to ensure the highest level of service and support during busy travel times.- **Attention to Detail:** Be detail-oriented to manage tasks such as baggage handling and ticketing accurately.- **Problem Solving Abilities:** Be prepared to handle passenger inquiries and issues promptly and efficiently.- **Adaptability:** Must be flexible to work in a fast-paced environment with changing demands and schedules.No prior experience is necessary, making this an excellent opportunity for fresh graduates or individuals seeking to kickstart their careers.

Aircraft Maintenance Engineer (AME) Job SummaryAircraft Maintenance professionals are responsible for inspecting, repairing, and maintaining aircraft systems to ensure safety, airworthiness, and compliance with aviation regulations. They work on airframes, engines, electrical systems, and avionics. Key Responsibilities1. Inspection & MaintenanceConduct routine inspections before and after flightsPerform scheduled maintenance (A-check, B-check, C-check, D-check)Diagnose mechanical and technical faults2. Repair & TroubleshootingRepair or replace defective aircraft componentsTroubleshoot engine, hydraulic, and electrical issuesUse diagnostic tools and maintenance manuals3. Testing & Quality ControlTest aircraft systems after maintenanceEnsure all systems meet safety standardsPerform functional and operational checks4. DocumentationMaintain accurate maintenance logs and recordsEnsure compliance with aviation authoritiesReport defects and corrective actions5. Safety ComplianceFollow strict aviation safety regulationsUse proper tools and protective equipmentEnsure aircraft meets airworthiness standards Types of Aircraft MaintenanceLine Maintenance - Routine checks at airportsBase Maintenance - Major repairs in hangarsPreventive Maintenance - Scheduled servicingCorrective Maintenance - Fixing faults/issues Education & QualificationsDiploma/Degree in Aircraft Maintenance Engineering or Aerospace EngineeringCertification from aviation authorities like:DGCA IndiaFAAEASAAME License (mandatory for certifying engineers) Required SkillsStrong technical and mechanical knowledgeAttention to detailProblem-solving abilityKnowledge of aircraft systems and toolsAbility to work under pressureGood communication and teamwork Tools & Equipment UsedDiagnostic testing equipmentHand and power toolsAircraft maintenance softwareTechnical manuals and blueprints Working ConditionsShift-based work (including nights and weekends)Work in hangars, airports, or outdoor environmentsPhysically demanding (lifting, climbing, bending)Exposure to noise and chemicals Career OpportunitiesAircraft Maintenance TechnicianLicensed Aircraft Maintenance EngineerQuality InspectorMaintenance SupervisorMRO SpecialistTop aviation employers include airlines, defense organizations, and companies like Air India, IndiGo, and SpiceJet. Salary (India Approx.)Fresher: 3 - 4 LPAExperienced: 5 - 12+ LPALicensed AME: 10 - 25+ LPA

We are seeking enthusiastic individuals for the role of Airport Ground Staff at our Kochi location. This is a full-time position suitable for freshers with a minimum education of 10th pass.**Key Responsibilities:**- **Passenger Handling:** Assist passengers during check-in and boarding, ensuring a smooth experience from arrival to departure.- **Baggage Management:** Safely handle and organize luggage, ensuring that passengers' belongings are properly tagged and transported.- **Customer Service:** Provide information and help to travelers concerning flight schedules, changes, and other inquiries to enhance their travel experience.- **Emergency Situations:** Be prepared to follow safety protocols and assist in any emergency situation, ensuring the wellbeing of all passengers.- **Coordination with Teams:** Work closely with security, maintenance, and flight crews to ensure all operations run smoothly and efficiently.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills are essential for interacting with passengers and colleagues in a friendly and professional manner.- **Team Player:** Ability to collaborate effectively with others in a busy environment while maintaining a positive attitude.- **Attention to Detail:** Understanding the importance of careful handling of baggage and passenger information for safety and satisfaction.- **Adaptability:** Flexibility to adapt to changing situations and work schedules, including weekends and holidays.Candidates should be ready to work from the office and must display a commitment to providing excellent service in a fast-paced airport environment.

Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.

A Flight Attendant is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide customer service, conduct safety demonstrations, and handle emergencies while maintaining airline standards. Key Responsibilities Pre-Flight DutiesAttend pre-flight briefings with the captain and crewCheck emergency equipment and cabin cleanlinessVerify catering supplies and onboard inventory Passenger BoardingWelcome passengers and assist with seatingHelp with cabin baggage placementVerify boarding passes and guide passengers Safety Demonstration & ComplianceDemonstrate safety procedures (seat belts, oxygen masks, exits)Ensure passengers follow safety regulationsMonitor cabin safety throughout the flight In-Flight ServiceServe meals, beverages, and refreshmentsProvide special assistance (children, elderly, disabled passengers)Handle passenger requests politely and efficiently Emergency HandlingManage medical emergencies, turbulence, or evacuationsAdminister first aid when requiredStay calm and ensure passenger safety in critical situations Cabin ManagementMaintain cleanliness and hygieneConduct regular cabin checksEnsure proper use of electronic devices Post-Flight DutiesAssist passengers during deboardingCheck for lost itemsComplete flight reports and documentation Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Typically 18-27 years (varies by airline)Height: Minimum requirements (approx. 155-170 cm depending on airline)Languages: Fluent in English + Hindi (additional languages preferred) Required SkillsExcellent communication and interpersonal skillsStrong customer service attitudeAbility to remain calm under pressureTeamwork and coordinationProblem-solving and decision-making skills Physical & Personality RequirementsWell-groomed appearanceClear complexion and pleasant personalityGood eyesight and physical fitnessNo visible tattoos (as per airline policies) Work EnvironmentWork on domestic and international flightsIrregular schedules, including nights and holidaysFrequent travel and time-zone changes Salary Range (India)Fresher: 20,000 - 40,000/monthExperienced: 40,000 - 1,20,000+/month (international airlines higher)

Key responsibilities:1. Ensure safety and comfort of passengers during flights: As cabin crew, you will be responsible for ensuring the safety and well-being of passengers on board the aircraft. This includes conducting safety demonstrations, assisting passengers during emergencies, and addressing any concerns or issues that may arise during the flight.2. Provide excellent customer service: Cabin crew members are the face of the airline and are expected to provide exceptional customer service to passengers. This includes greeting passengers, serving meals and beverages, and attending to any special requests or needs passengers may have.3. Maintain cabin cleanliness and appearance: It is essential to keep the aircraft cabin clean and tidy throughout the flight. This includes ensuring that seats, overhead compartments, and lavatories are cleaned and stocked with necessary supplies.4. Assist with pre-flight preparations: Cabin crew members are responsible for conducting pre-flight checks, briefing passengers on safety procedures, and assisting with boarding and baggage handling.5. Collaborate with other crew members: As part of a team, cabin crew members must work together efficiently to ensure smooth and successful flights for passengers.Required skills and expectations:- Excellent communication skills- Ability to remain calm under pressure- Strong customer service orientation- Attention to detail- Physical fitness and stamina- Ability to work well in a team- Willingness to work irregular hours and travel frequently

- Handle ticket reservations: Responsible for assisting customers in booking and confirming airline tickets for their travel needs.- Provide customer service: Address customer inquiries regarding flight schedules, fares, and any other travel-related information in a professional and friendly manner.- Coordinate with airlines: Communicate with airlines to check availability, make reservations, and ensure smooth processing of ticket bookings.- Manage ticketing systems: Utilize computerized reservation systems to input customer data, issue tickets, and update flight information accurately.- Assist with baggage handling: Help customers with luggage check-in, tagging, and ensuring proper handling of baggage in compliance with airline policies.Skills and Expectations:1. Strong communication skills to interact effectively with customers and airline representatives.2. Attention to detail to accurately input and process ticket information.3. Ability to work under pressure and handle multiple tasks in a fast-paced environment.4. Basic computer skills to navigate ticketing systems and online booking platforms.5. Willingness to work flexible hours, including weekends and holidays, to accommodate the needs of travelers.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

The Primary Responsibility of An Airport Ground Staff is to Ensure the Safety and Comfort of Passengers Throughout Their Journey. this Role Involves Assisting Passengers with Check-in, Boarding, and Baggage Handling, as Well as Providing Information and Assistance to Passengers as Needed. key Responsibilities for Airport Ground Staff Include Performing Ground Staff Activities such as Check-in, Boarding, and Baggage Handling, as Well as Assisting Passengers with Any Queries or Issues They May Have.

Hiring for 100 Cabin Crew Jobs in Kolkata, Pathanamthitta, Ranchi, Kharagpur, Tatanagar, Jamshedpur, Koch Bihar, Gaya, Bhubaneswar, Murshidabad, Medinipur, for Freshers,Required Educational Qualification is : Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Aviation, Hospitality, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Hostess Activities, Personality Development, Grooming, Basic Computer Skills, Air Ticketing etc.

Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.

As an Air Cargo Executive, your main responsibilities will include overseeing all aspects of cargo handling, coordinating with cargo staff and ground handling staff to ensure smooth operations at the airport. You will be required to manage air cargo operations, including loading and unloading of freight, supervising ground operations, and ensuring timely delivery of cargo.Key skills for this role include a strong understanding of air cargo logistics, supply chain management, and export-import documentation. You should have excellent communication skills.

An Air Cargo Executive is responsible for handling cargo operations related to the transportation of goods through airlines. The role includes booking shipments, preparing cargo documentation, coordinating with airlines and customers, ensuring cargo safety and compliance, and monitoring import/export activities. The executive ensures smooth cargo movement while following aviation and customs regulations.Key ResponsibilitiesCargo Handling & OperationsCoordinate domestic and international air cargo shipments.Manage cargo booking, acceptance, loading, unloading, and delivery.Ensure proper labeling, packaging, and storage of cargo.Monitor cargo movement and shipment tracking.Handle fragile, perishable, hazardous, and valuable cargo according to aviation guidelines.DocumentationPrepare and verify:Air Way Bills (AWB)Shipping BillsCargo manifestsCustoms documentsImport/export documentationMaintain accurate cargo records and reports.Ensure compliance with airline and airport regulations.Customer ServiceCommunicate with clients regarding shipment schedules and delivery updates.Resolve customer queries, complaints, and shipment issues.Coordinate with freight forwarders, transporters, and customs agents.Coordination & LogisticsCoordinate with:AirlinesGround handling staffCustoms authoritiesWarehouse teamsFreight forwarding companiesArrange transportation and cargo transfers.Safety & ComplianceFollow aviation safety and security procedures.Ensure cargo complies with IATA and DGCA regulations.Handle dangerous goods as per safety standards.Conduct cargo inspections when required.Inventory & Warehouse ManagementMonitor warehouse stock and cargo inventory.Ensure proper cargo storage conditions.Maintain cleanliness and safety in cargo areas.ReportingPrepare daily operational reports.Maintain shipment tracking records.Update management on delays, damages, or operational issues.Required SkillsTechnical SkillsKnowledge of air cargo procedures and logistics operationsUnderstanding of import/export regulationsFamiliarity with cargo documentation and customs clearanceBasic computer knowledge (MS Office, cargo software, ERP systems)Soft SkillsCommunication skillsTime managementProblem-solving abilityAttention to detailTeamwork and coordinationCustomer handling skillsEducational Qualification10+2 (Higher Secondary) or Graduate in any disciplineDiploma/Degree in Aviation, Logistics, or Supply Chain Management preferredExperienceFreshers and experienced candidates can applyExperience in cargo, logistics, warehouse, or aviation operations is an advantageWorking ConditionsRotational shifts including night shiftsWork at airports, cargo terminals, or warehousesPhysically active environmentMay require lifting or supervising cargo movementSalary (India Approx.)Fresher: 20,000 - 30,000 per monthExperienced: 35,000 - 1,00,000+ per month

We are looking for dedicated Fire Safety Officers to join our team in Kannur. This is a full-time position suitable for individuals with various levels of experience, from fresh graduates to those with up to six years in the field. You will play an essential role in ensuring safety against fire hazards in our premises.**Key Responsibilities:**- **Conduct Fire Risk Assessments:** Evaluate the workplace for potential fire hazards and identify ways to minimize risks to prevent fire incidents.- **Develop Emergency Plans:** Create and maintain comprehensive fire safety plans to ensure quick and effective responses in case of a fire emergency.- **Training and Drills:** Organize and conduct fire drills and safety training sessions to educate employees on fire safety measures and evacuation procedures.- **Inspect Fire Safety Equipment:** Regularly check fire safety equipment, such as extinguishers, alarms, and sprinkler systems, to ensure they are functioning properly.- **Report and Document Incidents:** Keep accurate records of fire incidents, inspections, and safety drills to comply with regulations and improve safety measures.**Required Skills and Expectations:**Candidates should have at least completed their 12th grade and possess a keen interest in fire safety. Strong communication skills are essential, as you will need to explain safety procedures to staff clearly. Attention to detail is crucial for thorough inspections and assessments. A problem-solving mindset will help you address fire safety issues effectively. Basic knowledge of fire safety regulations and equipment operation is preferred but not mandatory for entry-level candidates. Enthusiasm for learning and adherence to safety protocols will be highly valued in this role.

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

Key responsibilities:1. Assisting passengers during check-in and boarding: As an airport ground staff member, you will help passengers with check-in procedures and ensure they board the aircraft smoothly.2. Handling baggage and cargo: You will be responsible for tagging and handling baggage, as well as overseeing the loading and unloading of cargo on the aircraft.3. Ensuring safety and security: It will be your duty to follow strict safety and security protocols to ensure the well-being of passengers and staff members at the airport.4. Providing customer service: You will answer passengers' inquiries, address their concerns, and assist them with any issues that may arise during their time at the airport.Required skills and expectations:1. Strong communication skills: You should be able to effectively communicate with passengers and colleagues to provide excellent customer service.2. Attention to detail: Precision is crucial when handling baggage and cargo to ensure everything is in the right place at the right time.3. Ability to work in a fast-paced environment: Airports can be busy and hectic places, so being able to work efficiently under pressure is essential.4. Flexibility and adaptability: You may be required to work different shifts and handle various tasks, so being adaptable to changes is important in this role.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

Responsibilities:1. Ensure the safe and efficient handling of aircraft on the ground, including marshalling, towing, and baggage handling2. Assist with passenger boarding and disembarkation, including checking boarding passes and directing passengers to their seats3. Conduct safety checks on aircraft before and after flights, including securing doors and checking emergency equipment4. Communicate effectively with flight crews, air traffic control, and other ground staff to ensure the smooth operation of flights

As an Air Cargo Executive, you will play a vital role in the air freight operations, ensuring the smooth process of cargo movement. Your main responsibilities will include:- **Managing Shipments**: You will be responsible for coordinating incoming and outgoing air cargo shipments, ensuring that all cargo is properly labeled and documented.- **Customer Interaction**: You will assist customers by providing information about services, shipping rates, and tracking details, ensuring a high level of customer satisfaction.- **Documentation Handling**: You will prepare and process necessary shipping documents such as airway bills and customs clearance forms to maintain compliance with regulations.- **Inventory Control**: You will keep track of cargo inventory, ensuring that all goods are accounted for and properly stored until shipment.- **Coordinating with Airlines**: You will liaise with various airlines to book space for cargo, negotiate rates, and resolve any issues related to flight schedules.- **Problem Solving**: You will address and resolve any cargo-related issues or delays that may arise, ensuring efficient logistics operations.To qualify for this role, you should possess strong organizational skills, attention to detail, and effective communication abilities. A proactive attitude towards problem-solving is essential. Familiarity with air cargo procedures and basic computer skills will be advantageous. You should be adaptable and willing to learn in a fast-paced environment. A minimum educational qualification of 12th standard is required, and candidates with up to 6 years of experience in the logistics or air cargo industry will be considered.

Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per monthWork Environment:Airports (domestic & international terminals)Rotational shifts (day/night)High-pressure and fast-paced environment

Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company