312

Ground Handling Jobs

Filters

  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Chennai
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
Join a dynamic team in Chennai as Ground Handling Staff, where you will play a crucial role in ensuring smooth airport operations. This position requires individuals with a passion for service and teamwork.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers throughout their journey at the airport, including check-in and boarding processes, ensuring a pleasant experience.nn2. Baggage Handling: Manage the handling, loading, and unloading of baggage and cargo, ensuring safety and compliance with regulations.nn3. Check-In Operations: Assist with check-in procedures, including issuing boarding passes and verifying passenger identification to maintain operational efficiency.nn4. Safety Compliance: Follow safety and security protocols to ensure a safe environment for passengers and staff alike.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess good communication skills to interact effectively with passengers and team members. A customer-oriented mindset is essential, along with the ability to work in a fast-paced environment. Attention to detail and a commitment to following procedures are crucial for success in this role. While prior experience is not required, a willingness to learn and adapt quickly is expected. Being a team player with a positive attitude will help create a supportive work atmosphere. Working hours may vary, and flexibility is appreciated as part of the operational requirements.
View all details

Airport Ground Staff || Freshers & Experienced

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Jaipur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Description:Responsible to provide the highest standard of guest services and ensure to consistently provides the highest services standards.we need only people those whom are really interested to be a part if the companyQualification: - 8th , 10th, 12th Pass to graduate & Post Graduate.Male/Female, Both type Job Candidates requiredhiring for:1. Ground Staff : 24,000 to 52,6002. Cash Counter : 26,600 to 38,6003. Ticket checker-29,600 to 53,6004. Security Guard : 17,600 to 25,6005. Bouncer : 17,600 to 30,6006. Food Counter : 14,600 to 22,6007. Security Supervisor : 21,600 to 35,600Working Area ;- Office + Outlet + Field.People whom are really interested to be apart of the esteemed organization please applyFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.Job location all over India , nearest to your district or airport.Locations are in pan India level and we are really thankful whom are applying for the same.
View all details
  • 1 - 3 yrs
  • 7.0 Lac/Yr
  • Hyderabad
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Key Responsibilities Passenger & Crew Transport: Safely drive staff, airline crews, or travelers between designated locations and the airport following fixed shift schedules or dispatch instructions. Luggage & Cargo Handling: Assist passengers with loading and unloading luggage, or manage airfreight and logistics deliveries. Vehicle Maintenance: Inspect vehicles daily (fuel, oil, tires, lights), keep the interior and exterior clean, and report mechanical issues immediately. Safety & Compliance: Adhere strictly to traffic laws, speed limits, and strict airport ramp or security regulations. Customer Service: Greet passengers courteously, assist individuals with special needs or heavy bags, and manage navigation using GPS or local maps.Requirements & Qualifications Driving License: Valid Light Motor Vehicle (LMV) or Commercial Drivers License (CDL) with a passenger/transport badge where required by local authorities. Experience: Minimum of 1 to 2 years of professional driving experience with a clean driving record. Documentation & Verification: Ability to pass police verification, medical fitness tests, and background security checks (sometimes a 5-year checkable history for airside access). Skills: Good knowledge of local city/airport routes, basic smartphone/GPS navigation use, and polite communication skills.---- HR SAGAAR :
View all details

Hiring Freshers || Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Aurangabad
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Aviation Ground Operation Airline Customer Service Ground Manager Good Communication Skills Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Hospitality Aviation Security Ground Staff Activities Airport Cargo Ground Management Airport Ramp Grooming Basic Computer Skills Air Ticketing
An Airport Ticketing Executive is responsible for managing ticket sales and providing excellent customer service at the airport. This role is perfect for individuals looking to start their career in the travel industry, with opportunities for growth in a dynamic environment.nnKey Responsibilities:nn1. Ticket Sales: Handle ticket bookings for passengers, ensuring accurate information and processing payments efficiently.n2. Customer Service: Assist customers with inquiries related to flight schedules, ticket prices, and travel policies, ensuring a positive experience.n3. Record Maintenance: Maintain accurate records of ticket sales and customer interactions, contributing to effective reporting and tracking.n4. Problem Solving: Address and resolve any issues or complaints from passengers regarding ticketing, demonstrating professionalism and empathy.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a keen interest in the travel sector. Excellent communication skills are essential, as the role involves direct interaction with customers. Strong organizational abilities and attention to detail are necessary for managing ticketing processes accurately. A positive attitude and a friendly demeanor will help create a welcoming atmosphere for passengers. Adaptability and the ability to work as part of a team are also important to thrive in the fast-paced airport environment. Prior experience in customer service is a plus but not mandatory, making this position suitable for both fresh graduates and those with limited experience.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Aviation Fresher Airl
Join our team as an Airport Ticketing Executive in Delhi. This role is perfect for individuals who are new to the workforce or have up to five years of experience. You will be responsible for assisting passengers with ticket bookings and ensuring a smooth travel experience.nnKey Responsibilities:nn- Ticket Booking: Facilitate ticket purchases for customers through various platforms, ensuring all details are accurate and up-to-date.n n- Customer Assistance: Provide excellent customer service by answering queries regarding flight schedules, ticket prices, and travel regulations.nn- Issue Resolution: Handle any issues or changes to travel plans, such as cancellations or rebookings, while maintaining a professional demeanor.nn- Documentation: Ensure that all necessary travel documentation is collected and processed correctly for each passenger.nnRequired Skills and Expectations:nnCandidates should possess a minimum education of a 10th pass. Strong communication skills are essential, as you will interact frequently with customers and airline partners. Attention to detail is crucial to prevent errors in bookings. Flexibility in working hours is expected, given the dynamic nature of the travel industry. This position offers an opportunity to develop your career in customer service within the aviation sector. The ideal candidate is enthusiastic about travel and committed to providing the best experience for passengers.
View all details

Airport Ramp Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for a dedicated Airport Ramp Executive to join our team in Kolkata. This role is suitable for newcomers with little to no experience and requires a 12th-grade education. You will primarily work from the office, supporting various airport operations.nnKey Responsibilities:nn- Aircraft Handling: Assist in the safe and efficient handling of aircraft on the ramp, ensuring that all operations comply with safety standards.n n- Baggage Management: Manage and facilitate the loading and unloading of passenger baggage, ensuring it is handled with care and delivered to the correct place.nn- Communication: Coordinate with flight crews and ground staff to ensure smooth operations. Clear communication is essential for the timely arrival and departure of flights.nn- Safety Compliance: Follow all safety protocols and procedures to maintain a secure working environment for yourself and your colleagues.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to collaborate effectively with team members. An understanding of basic safety procedures is essential. You should be able to work under pressure and expect to engage in physical activities, as the role involves moving luggage and equipment. A positive attitude and eagerness to learn are also important in adapting to the fast-paced airport environment. (FOR FURTHER INFORMATION CONTACT - 9875598230)
View all details
  • 2 - 2 yrs
  • 5.0 Lac/Yr
  • Chikodi Belagavi
Airport Operation Ground Handling Passenger Handling Cargo Handling Ground Operation Airline Operations
As an Airport Ground Staff member, you will ensure smooth airport operations by managing various tasks related to cargo handling and electronic mechanics. This full-time role is based in Chikodi, Belagavi, and requires a minimum of two years of experience along with an I.T.I. qualification.Key responsibilities include overseeing the cargo handling process, which involves loading and unloading luggage and freight to ensure timely departures. You will also maintain and troubleshoot electronic equipment related to airport operations, ensuring all machinery functions properly. To qualify for this role, candidates must possess a strong understanding of electronic mechanics and cargo handling practices. Effective communication skills are essential for coordinating with team members and providing exceptional service to passengers. You should be physically fit, as the job involves considerable manual labor. Additional requirements include a valid driver's license for transportation needs and the ability to work flexible shifts to accommodate airport operational hours. As this job is performed from the office, a reliable mobile device is necessary for communication. You will be expected to work collaboratively in a dynamic environment, demonstrating a strong commitment to safety and service excellence.
View all details
  • 12 - 18 yrs
  • Pune
Airport Operations Aviation Management Ground Handling Terminal Management Dgca Compliance Bcas Regulations Airport Safety Passenger Services Crisis Management Team Leadership
Hiring: Airport Operations Head Location: Pune Experience: 12-18 Years Industry: Aviation / Airport OperationsTalent Zone Consultant is hiring an experienced Airport Operations Head to oversee airport operations, ensure regulatory compliance, improve operational efficiency, and maintain high standards of passenger service and safety.Key Responsibilities:Lead and manage end-to-end airport operations.Oversee terminal operations, ground handling, and passenger services.Ensure compliance with DGCA, BCAS, and aviation safety regulations.Coordinate with airlines, airport authorities, security, and service partners.Manage operational budgets, resources, and performance KPIs.Handle operational emergencies and implement safety procedures.Drive service quality, operational efficiency, and process improvements.Key Skills: Airport Operations, Aviation Management, Ground Handling, Terminal Management, DGCA Compliance, BCAS Regulations, Airport Safety, Passenger Services, Crisis Management, Team LeadershipQualification: MBA/PGDM in Aviation Management or Airport Management preferred.Education Requirements: Bachelor's degree in Aviation, Engineering, Business Administration, or a related field.
View all details

Fresher hiring for Airport Operations Executive

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Ground Handling Airport Operation Ground Staff Activities Aviation Airport Cargo Airline Operations
We are seeking a motivated Airport Operations Executive to join our team in Kolkata. This entry-level role is perfect for someone looking to start a career in airport operations.nnAs an Airport Operations Executive, your key responsibilities will include:nn- Assisting in daily airport operations: Support the smooth functioning of airport activities by coordinating with various departments.n- Ensuring passenger satisfaction: Help improve passenger experiences by addressing inquiries and providing assistance as needed.n- Maintaining safety and security protocols: Assist in upholding safety standards by enforcing security measures and reporting any irregularities promptly.n- Collaborating with team members: Work closely with colleagues to ensure that all operations run efficiently and effectively.nnTo excel in this role, candidates should possess strong communication skills, the ability to work well under pressure, and a commitment to excellent customer service. Being detail-oriented and having good problem-solving skills are essential. You should also be able to adapt to dynamic environments and work collaboratively with a diverse team. Your willingness to learn and grow within airport operations will be highly valued. A minimum education of 10th pass is required, and prior experience is not necessary, making this a great opportunity for freshers. If you're looking for a fulfilling career in a busy and exciting environment, we encourage you to apply.
View all details
  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Indore
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Join our team as Airport Ground Staff in Indore, India. This full-time position is ideal for individuals looking to start their career in the aviation industry, with no prior experience required. Ideal candidates are enthusiastic and ready to provide excellent service in a dynamic environment.nnKey responsibilities include:nn1. Passenger Assistance: You will help passengers with check-in processes, baggage handling, and boarding, ensuring a smooth and pleasant travel experience.n n2. Safety and Security: It is your responsibility to follow all safety protocols and assist in maintaining a secure airport environment for both passengers and staff.n n3. Communication: You will provide clear information about flights, boarding times, and any potential delays, enhancing passenger awareness and satisfaction.n n4. Team Collaboration: Working closely with various airport departments, you will ensure that operations run efficiently and that every customer's needs are met promptly.nnTo succeed in this role, candidates must possess strong communication skills to effectively interact with passengers and team members. A friendly demeanor and problem-solving abilities are essential to handle various situations that may arise during airport operations. Attention to detail is crucial for ensuring all processes are executed accurately. Flexibility in working hours is also important, as airport operations run 24/7. A minimum education of 12th grade is required, making this an excellent opportunity for recent graduates seeking to enter the field.
View all details
  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Aviation Ground Management
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle passenger queries and provide customer support.- Assist with baggage handling and luggage-related enquiries.- Guide passengers regarding flight schedules, boarding gates, and airport facilities.- Support airport operations and maintain service standards.- Coordinate with airport departments for smooth operations.- Ensure passenger satisfaction and professional service.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.Required Skills:- Customer Service- Communication Skills- Teamwork- Problem-Solving Ability- Professional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
View all details
  • Fresher
  • 4.3 Lac/Yr
  • Delhi
Ground Handling Airport Ground Handling
We are seeking enthusiastic individuals for the Airport Ground Staff position based in Indira Gandhi International Airport,Delhi, India. This role is ideal for freshers who are looking to start their career in the aviation industry.n(No Charges for this Job only Documents based Hiring).nnKey Responsibilities:nn1. Passenger Assistance: You will help passengers with check-in procedures, provide information about flights, and assist with any queries to ensure a smooth travel experience.nn2. Baggage Handling: You will be responsible for ensuring the efficient loading and unloading of luggage, as well as tracking and managing baggage claims.nn3. Safety Compliance: You will follow all safety and security protocols to ensure the safety of passengers and staff at the airport.nn4. Coordination with Airline Operations: You will work alongside various teams and departments to ensure timely departures and arrivals, managing schedules and communicating effectively.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade education. Since this is an entry-level position, no previous experience is necessary, although strong communication skills and a friendly demeanor are essential. You should demonstrate a willingness to learn and adapt to fast-paced environments. Effective teamwork and the ability to remain calm under pressure are also important traits for this role, as you will be interacting with diverse groups of people. A positive attitude and a commitment to providing excellent customer service are key for success in this position.
View all details
  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Operation Airport Ground Handling Air Cargo Cargo Handling Ground Handling Ground Management Ground Operation Airport Cargo Ground Staff Activities Airport Ramp Ground Manager Customer Service
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
View all details
  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Kolkata
Air Ticketing Internal Communication Airport Operation Cargo Handling Ground Management Aviation Security Personality Development Ground Handling Airport Cargo
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
View all details

Hiring Freshers || Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
View all details
  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Customer Service Aviation Ground Handling Ground Staff Activities Ground Operation Aviation Security
1. Assist passengers during check-in and boarding procedures.2. Verify passenger tickets, identification documents, and boarding passes.3. Handle passenger queries and provide information about flights.4. Assist passengers with baggage check-in and baggage-related issues.5. Coordinate with airline staff and airport departments.6. Help passengers with special requirements, including senior citizens and differently abled passengers.7. Maintain proper queue management and ensure smooth passenger movement.8. Provide assistance during flight delays, cancellations, and schedule changes.9. Follow airport safety, security, and customer service procedures.10. Ensure a positive and professional passenger experience.Eligibility Criteria- Minimum qualification: 10+2 or Graduate.- Good communication skills in English and Hindi.- Basic computer knowledge.- Customer service and problem-solving skills.- Ability to work in rotational shifts, including nights.- Presentable personality and professional behavior.Salary DetailsExperience Annual SalaryFresher 2,50,000 - 3,00,0001-2 Years 3,00,000 - 3,80,000Experienced 3,80,000 - 4,50,000Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.Key Skills- Passenger Handling- Customer Service- Communication Skills- Teamwork- Problem Solving- Airport Operations- Time ManagementCareer Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. Your main responsibility will be to ensure a smooth ticketing process and provide exceptional service to clients. Key Responsibilities:- Flight Booking: You will assist customers in booking flights by understanding their travel preferences and providing suitable options. This includes checking availability, pricing, and confirming reservations.- Ticket Issuance: Once bookings are confirmed, you will be responsible for issuing tickets accurately. Ensuring that all details are correct is essential to avoid any complications for travelers. - Customer Support: You will address inquiries related to flight schedules, changes, and cancellations. Providing timely and helpful responses is key to ensuring customer satisfaction.- Documentation Management: You will handle the necessary documentation for ticketing, ensuring compliance with airline regulations and company policies.- Coordination with Airlines: Regular communication with airlines is vital to stay updated on flight changes, promotions, and booking policies to provide customers with the most current information.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers and airline representatives. Attention to detail is essential to avoid errors in bookings and documentation. A keen ability to work in a fast-paced environment and solve problems swiftly will enhance customer interactions. Familiarity with ticketing systems or prior experience in travel and tourism could be beneficial, but is not mandatory. A willingness to learn and adapt is crucial for success in this role.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Bhopal, India, and be an essential part of the airport operations. This full-time position is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey responsibilities include:nn1. Passenger Assistance: Help passengers with check-in, boarding, and luggage handling, ensuring a smooth and pleasant experience.n n2. Safety Compliance: Ensure all safety protocols are followed during passenger boarding and deplaning processes to maintain airport safety standards.nn3. Communication: Provide clear information to passengers regarding flight schedules, gate changes, and other travel-related inquiries to keep everyone informed and comfortable.nn4. Team Collaboration: Work closely with other airport staff members to coordinate functions and resolve any issues that arise during operations.nn5. Customer Service: Address passenger concerns and queries promptly, maintaining a friendly and professional demeanor at all times.nnRequired skills and expectations include the ability to communicate effectively, both verbally and in writing. A strong focus on customer service and the capability to work in a fast-paced environment are essential. Candidates should have a positive attitude, be detail-oriented, and demonstrate teamwork. Being reliable and punctual is also crucial, as is the ability to adapt to changing situations while maintaining a calm approach.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
View all details

Retail Executive (1-7 Years)

Bajaj Life Insurance

  • 1 - 7 yrs
  • Puri
Retail Sales Ground Handling Retail Operations
We are looking for a dynamic Retail Executive to join our team in Puri, India. This full-time role is ideal for individuals with 1 to 7 years of experience, who are enthusiastic about driving sales in the life insurance sector and capable of creating a sales team.Key responsibilities include building and managing a team to effectively sell life insurance products, and developing strategies to enhance sales performance. You will be tasked with conducting market research to identify potential clients and areas for growth. Establishing strong relationships with clients and providing exceptional customer service will be paramount in achieving sales targets.The ideal candidate should possess strong communication and leadership skills. You should be able to motivate a team while showcasing a track record of achieving sales goals. Additionally, knowledge of life insurance products and the ability to analyze market trends will be beneficial. As this role involves fieldwork, you must have a valid driving license and be comfortable with travel for client meetings. A mobile device and laptop will be provided to facilitate your work. You will work from the office in Puri with designated working hours, focusing on weekly performance reviews and team meetings. This role offers the opportunity to make a significant impact on our sales performance and grow within the company. If you are driven and passionate about sales, we would be excited to meet you.
View all details

Air Ticketing Executive || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Mohali
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Aviation Ground Operation Airline Customer Service Ground Manager Good Communication Skills Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Hospitality Aviation Security Ground Staff Activities Airport Cargo Ground Management Airport Ramp Grooming Basic Computer Skills Air Ticketing
Join our team as an Airport Ticketing Executive in Mohali, India, where you will play a key role in providing exceptional service to travelers. This full-time position welcomes candidates with 0 to 5 years of experience and requires at least a 12th-grade education.nnYou will be responsible for several key tasks:nn- Ticket Sales: Assist customers in booking flight tickets, providing them with information on schedules, fares, and offers, ensuring they have a smooth and efficient purchasing experience.n n- Customer Support: Address inquiries and concerns from travelers, guiding them on travel requirements and providing solutions to any issues related to their bookings.nn- Coordination with Airlines: Liaise with airline companies to ensure accurate information is provided to passengers, keeping updated on changes to flight schedules or policies that may affect customer travel.nn- Documentation Management: Handle and maintain necessary paperwork related to ticket sales, ensuring all transactions are recorded accurately and efficiently for auditing purposes.nnTo excel in this role, you should have strong communication skills to interact effectively with customers and airline partners. Attention to detail is essential for accurate ticketing and documentation. A good understanding of reservation systems will be an advantage. You should also be adaptable and willing to learn in a fast-paced environment, as this job demands responsiveness and efficiency.
View all details

12th Pass Freshers For Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Kota
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Aviation Ground Operation Airline Customer Service Ground Manager Good Communication Skills Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Hospitality Aviation Security Ground Staff Activities Airport Cargo Ground Management Airport Ramp Grooming Basic Computer Skills Air Ticketing
Join our dynamic team in Kota as an Airport Ticketing Executive. This entry-level position is perfect for individuals looking to begin their career in the aviation industry while assisting travelers in their journey.nnKey Responsibilities:nn- Ticket Issuing: Process and issue tickets for travelers, ensuring accuracy and adherence to regulations. Assist customers in selecting suitable flights based on their needs.n n- Customer Service: Provide high-quality service to passengers by addressing inquiries, resolving issues, and offering travel advice. Maintain a friendly and professional demeanor at all times.nn- Flight Information Management: Keep updated with flight schedules and changes. Notify customers about any alterations to their flights promptly and accurately.nn- Documentation Support: Assist customers with their travel documentation, including passports and visas, to ensure compliance with airline policies.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade and possess a willingness to learn about the aviation industry. Strong communication skills in English and the local language are essential for effective interaction with customers. Attention to detail and the ability to handle pressure during busy times are crucial for ensuring smooth operations. A positive attitude and teamwork spirit are expected, as you will work closely with colleagues to provide the best travel experience for our customers. Prior experience is not mandatory, making this an excellent opportunity for freshers to enter the industry.
View all details

Hiring Freshers || Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Haridwar
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Aviation Ground Operation Airline Customer Service Ground Manager Good Communication Skills Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Hospitality Aviation Security Ground Staff Activities Airport Cargo Ground Management Airport Ramp Grooming Basic Computer Skills Air Ticketing
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Haridwar. This role involves assisting customers with their travel needs and ensuring a smooth ticketing process.nnKey Responsibilities:nn- Customer Assistance: Interact with travelers to provide information about flights, schedules, and ticketing options. Address inquiries with patience and professionalism.n n- Ticket Booking: Handle the full ticketing process, including reserving and issuing tickets for flights. Ensure that all bookings are accurate and in accordance with company policies.nn- Documentation Management: Maintain and manage records related to ticket sales, customer interactions, and travel documents. Ensure that all information is current and organized.nn- Problem Resolution: Resolve any issues or discrepancies with ticket bookings, including changes and cancellations. Act as a point of contact for customer concerns.nn- Collaboration: Work closely with team members and other departments to provide excellent service and achieve operational goals.nnRequired Skills and Expectations:nnThe ideal candidate will have good communication skills and a friendly demeanor. Attention to detail is crucial for managing ticketing processes efficiently. Basic computer skills are necessary, and a commitment to providing excellent customer service is essential. Candidates should have a minimum of a 12th-grade education and can range from 0 to 5 years of experience in customer service or ticketing roles.
View all details

Fresher hiring for Cargo Loader

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Kolkata
Loading Unloader Cargo Handling Airport Operation Airport Staff Airport Ground Staff
Join our team in Kolkata as a Cargo Loader, where you will be responsible for the safe and efficient loading of cargo. This full-time position is suitable for individuals with 0 to 2 years of experience and requires at least a 10th-grade education. nnKey Responsibilities:nn- Loading Cargo: You will load cargo onto trucks or containers, ensuring items are placed securely for transportation.n- Following Safety Protocols: Adhere to safety guidelines to prevent accidents and ensure a secure working environment.n- Inspecting Cargo: Check items for any damage or discrepancies before loading to ensure only quality goods are shipped.n- Maintaining Cleanliness: Keep the loading area clean and organized to promote efficiency and safety during operations.n- Collaborating with Team Members: Work with colleagues to coordinate the loading process and meet deadlines.nnRequired Skills and Expectations:nnCandidates should have basic communication skills and the ability to follow instructions. A good understanding of safety practices is essential. Teamwork is crucial, as you'll collaborate closely with others. Physical fitness is important, as the role involves lifting and moving heavy items. Attention to detail is necessary to ensure that all cargo is handled properly and securely. This position is office-based, requiring dedication and a strong work ethic to complete tasks effectively.n(FOR FURTHER CONTACT - 9875598230)
View all details

Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Grooming Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills
We are looking for dedicated and proactive individuals to join our team as Ground Staff in Kolkata. This is a full-time position suitable for those who have recently completed their 12th grade and are looking for their first job opportunity.nnKey Responsibilities:nn- Customer Assistance: Provide excellent service to passengers by helping them with check-in procedures, baggage handling, and general inquiries to ensure a smooth travel experience.n n- Operational Support: Assist in various operational tasks, including managing passenger flow, coordinating with other team members, and ensuring that all safety and security protocols are followed.n n- Communication: Maintain clear communication with passengers about flight information and any delays, ensuring that they are updated and well-informed throughout their travel experience.nnRequired Skills and Expectations:nnCandidates should have a positive attitude, strong communication skills, and the ability to work well in a team. A keen eye for detail is important, as accuracy in handling passenger information and operational tasks is crucial. Being punctual and reliable is essential, as is the capacity to handle challenging situations with composure. The role requires a commitment to delivering high-quality service in a fast-paced environment, making it ideal for those who thrive on interaction and teamwork.nFOR INFORMATION CONTACT - 9875598230
View all details

Hiring Fresher / Airport Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Aviation Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)
View all details

Hiring For 10th Pass Freshers - Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Malda
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Ground Staff to join our team in Malda, India. This full-time position is suitable for individuals with no prior experience who are passionate about working in the aviation industry.nnKey Responsibilities: n- Check-in Process: Assist passengers with the check-in process, ensuring that all necessary documentation is in order and that luggage is properly tagged. n- Baggage Handling: Ensure the safe and timely handling of passengers' baggage, including loading and unloading from aircraft. n- Customer Assistance: Provide excellent customer service to travelers by answering queries, directing them to their gates, and offering support as needed. n- Safety Compliance: Follow all safety protocols and procedures to maintain a secure airport environment.nnRequired Skills and Expectations: nCandidates should have completed at least the 10th grade and exhibit strong communication skills. Attention to detail and a commitment to customer service are essential traits. The ideal candidate should be able to work in a team environment, manage time efficiently, and handle stressful situations with professionalism. Willingness to work flexible hours, including weekends and holidays, is important for this role. A positive attitude and the ability to adapt to changing circumstances will help you succeed in this dynamic environment.
View all details

Hiring Freshers || Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Purulia
Airline Operations Aviation Security Ground Staff Activities Airport Operation Aviation Hospitality Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nAs an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. This position is ideal for individuals looking to kick-start their career in aviation.nnKey responsibilities include:nn- Passenger Assistance: You will help passengers with check-in processes, boarding, and providing information about flights and services.n n- Baggage Handling: Safely manage and transport passenger luggage, ensuring all bags are loaded onto the correct flights in a timely manner.nn- Customer Service: Address passenger queries and concerns, delivering friendly and efficient support to enhance their travel experience.nn- Safety Protocols: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.nnTo succeed in this role, you should have strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for managing baggage and ensuring accurate check-ins. A good attitude and a willingness to work in a fast-paced environment are also important. nnIdeal candidates will need to have completed at least their 10th grade education. No prior experience is required, making this an excellent opportunity for newcomers to the aviation industry. You must be able to work full-time hours and be available to work from the office in Purulia, India.
View all details

Hiring For 10th Pass Freshers - Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • South 24 Parganas
Airline Operations Airport Operation Aviation Ground Staff Activities Hospitality Aviation Security Interpersonal Skills Passenger Handling Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nJoin our team as Airport Ground Staff in South 24 Parganas, India. This full-time position is an excellent opportunity for individuals looking to start their career in the aviation industry.nnAs Airport Ground Staff, your key responsibilities will include assisting passengers during their travel experience, ensuring smooth check-in and boarding processes, and maintaining a safe and organized environment at the airport. You will also handle luggage and assist with any inquiries or issues that passengers may have, demonstrating professionalism and great customer service.nnWe expect candidates to have completed their 10th grade and possess strong communication skills. A friendly demeanor and the ability to work under pressure are important, as you will frequently interact with passengers and work in a busy environment. Basic problem-solving skills will help you address various situations that may arise during your shift. It is also essential to be a team player, as collaboration with other airport staff is crucial for efficient operations.nnCandidates with 0 to 1 year of experience in customer service or a similar field are encouraged to apply. This role is ideal for those looking to gain valuable experience in the aviation industry while contributing to a positive travel experience for passengers. Your dedication and commitment will make a difference in our team and the travelers we serve.
View all details
  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
1. Assist passengers during check-in and boarding procedures.2. Verify passenger tickets, identification documents, and boarding passes.3. Handle passenger queries and provide information about flights.4. Assist passengers with baggage check-in and baggage-related issues.5. Coordinate with airline staff and airport departments.6. Help passengers with special requirements, including senior citizens and differently abled passengers.7. Maintain proper queue management and ensure smooth passenger movement.8. Provide assistance during flight delays, cancellations, and schedule changes.9. Follow airport safety, security, and customer service procedures.10. Ensure a positive and professional passenger experience.Eligibility Criteria- Minimum qualification: 10+2 or Graduate.- Good communication skills in English and Hindi.- Basic computer knowledge.- Customer service and problem-solving skills.- Ability to work in rotational shifts, including nights.- Presentable personality and professional behavior.Salary DetailsExperience Annual SalaryFresher 2,50,000 - 3,00,0001-2 Years 3,00,000 - 3,80,000Experienced 3,80,000 - 4,50,000Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.Key Skills- Passenger Handling- Customer Service- Communication Skills- Teamwork- Problem Solving- Airport Operations- Time ManagementCareer Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Indore, India, where you will play a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and flight information. Provide guidance and support to ensure a pleasant journey.nn2. Baggage Management: Monitor and manage the loading and unloading of luggage. Ensure that baggage is handled with care and goes to the correct destinations.nn3. Customer Service: Address passenger inquiries and concerns with professionalism. Strive to enhance the customer experience through effective communication and problem-solving.nn4. Coordination with Airline Staff: Collaborate with pilots, cabin crew, and other airline personnel to ensure timely departures and arrivals. Communicate any issues that may affect flight schedules or passenger services.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers. A strong attention to detail is essential, as the role requires careful handling of baggage and adherence to safety protocols. Ability to work efficiently in a fast-paced environment is important, along with a willingness to learn and adapt. A positive attitude and teamwork skills will help ensure a seamless airport experience for all travelers.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as Airport Ground Staff in Chandigarh, India, where you will play a vital role in ensuring smooth operations at the airport. This full-time position is ideal for individuals with a passion for customer service and a keen interest in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.n2. Safety Checks: Conduct safety checks on boarding passes and luggage to maintain airport security and safety standards.n3. Communication: Provide information to passengers regarding flight schedules, delays, and gate changes to keep them informed and at ease.n4. Coordination with Airlines: Work closely with airline staff to manage boarding and deboarding activities efficiently and on time.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess excellent communication skills in both English and the local language. A friendly and approachable demeanor is essential for assisting passengers effectively. Attention to detail and the ability to work well under pressure in a fast-paced environment are crucial for this role. Ideal candidates should be flexible with their working hours, ready to adapt to the vibrant airport atmosphere. Previous experience in customer service or related fields will be an advantage, but it is not mandatory, making this role suitable for recent graduates or individuals starting their careers.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Delhi. This role is ideal for candidates with a positive attitude and a passion for customer service within a dynamic airport environment. nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers, provide information about flights, and assist with check-in procedures to ensure a smooth travel experience.nn2. Baggage Handling: Safely handle and transport luggage, ensuring it is loaded and unloaded correctly from the aircraft.nn3. Coordination with Airline Staff: Work closely with pilots and airline crews to communicate flight updates and ensure timely departures and arrivals.nn4. Emergency Response: Be prepared to respond to emergencies while following safety protocols, ensuring passenger safety at all times.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers and team members. Attention to detail is essential to manage the logistics of passenger check-in and baggage handling. A commitment to customer satisfaction is vital, as you will be the face of the airline to travelers. Being able to work in a fast-paced environment while remaining calm under pressure is crucial. Flexibility in work hours, including weekends and holidays, is expected to accommodate the varying demands of airport operations. A minimum of 12th-grade education is required, and prior experience is not mandatory but will be a plus.
View all details
  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Ahmedabad
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking a dedicated Airport Ramp Executive to join our team in Ahmedabad. This full-time position is ideal for individuals with 0 to 4 years of experience. Candidates must have completed their 12th grade. nnAs an Airport Ramp Executive, your main responsibilities will include:nn- Aircraft Handling: You will assist in the safe and efficient movement of aircraft on the ground, ensuring that they are positioned correctly for boarding and takeoff.nn- Baggage Loading and Unloading: Your role will involve managing passenger and cargo baggage, ensuring that all bags are loaded and unloaded promptly while adhering to safety protocols.nn- Communication with Ground Staff: You will coordinate with team members, including pilots and ground staff, to ensure smooth operations and resolve any issues that may arise.nn- Safety Compliance: You are expected to maintain a safe working environment by following airport safety regulations and protocols at all times.nnTo be successful in this role, candidates should possess strong communication skills and a good understanding of safety procedures. Attention to detail and the ability to work in a fast-paced environment are essential. You should also be a team player, ready to collaborate with others to ensure efficient ramp operations. A commitment to delivering excellent customer service is crucial as you contribute to a positive travel experience for passengers.
View all details
  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Rewa
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an Airport Passenger Service Associate to provide excellent support and assistance to passengers at our Rewa location. This full-time role is suitable for individuals with 0 to 4 years of experience and requires a minimum education of 12th grade.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in, boarding, and luggage inquiries to ensure a smooth travel experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and airport services, helping passengers navigate the airport efficiently.nn3. Issue Resolution: Address and resolve passenger concerns or complaints promptly, maintaining a positive and friendly demeanor to enhance customer satisfaction.nn4. Coordination with Team: Work collaboratively with other airport staff to ensure all passenger needs are met, facilitating a seamless operation.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a customer-focused attitude. A basic understanding of airport operations is preferred but not essential. Being able to work in a fast-paced environment and manage multiple tasks efficiently is necessary. Candidates should also be reliable and punctual, demonstrating a commitment to providing outstanding service at all times. A positive attitude and the ability to work as part of a team are essential for success in this role.
View all details
  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Surat
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Join our team as an Airport Customer Service Associate in Surat, India. This full-time role is perfect for individuals with 0 to 4 years of experience and requires a minimum education of 12th pass. nnAs an Airport Customer Service Associate, you will be the first point of contact for passengers, ensuring their travel experience is smooth and enjoyable. Your main responsibilities will include assisting customers with check-in procedures, providing information about flight schedules, and addressing any inquiries or concerns. nnYou will guide passengers through the boarding process, help manage baggage claims, and facilitate smooth communication between the airline and passengers. Additionally, you will handle any issues or complaints professionally, aiming for timely resolutions. Effective communication and a friendly attitude are essential as you interact regularly with travelers, airport staff, and personnel.nnTo succeed in this role, you should have strong interpersonal skills to engage warmly with passengers and demonstrate problem-solving abilities to handle various situations. Attention to detail is important to maintain accuracy in your tasks. A willingness to work in shifts is expected since this role involves a dynamic airport environment. Overall, your dedication to excellent service will significantly enhance the customer experience at the airport.
View all details

Fresher hiring for Airport Ground Staff

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Lucknow
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our dynamic team as an Airline Ground Staff member in Lucknow, India. This full-time role is ideal for individuals eager to start their careers in the aviation industry, providing a chance to work in a fast-paced environment.nnKey Responsibilities:nn- Passenger Assistance: Welcome and assist passengers throughout the airport, ensuring they have a smooth travel experience. This includes helping with check-in, baggage handling, and boarding processes.nn- Check-in Procedures: Manage check-in counters efficiently, ensuring passengers receive their boarding passes and that their luggage is processed correctly.nn- Coordination: Collaborate with various departments, including security and baggage claim, to ensure seamless travel operations. Your teamwork will help improve overall efficiency at the airport.nn- Problem-Solving: Address any issues or complaints from passengers promptly and professionally, ensuring their concerns are resolved to maintain a positive service environment.nnRequired Skills and Expectations:nnApplicants should possess strong communication skills to interact effectively with travelers and team members. A friendly and approachable demeanor is crucial for providing excellent customer service. Basic technical skills for operating checking and boarding systems are necessary, along with the ability to work under pressure in a busy setting. Candidates must have completed their 12th grade and should have a willingness to learn, adapt, and grow within the industry. No prior experience is required, making this a great opportunity for recent school graduates.
View all details
  • 0 - 2 yrs
  • Ranchi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airline Ground Staff to join our team in Ranchi, India. This is a full-time position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnKey Responsibilities:nn1. Passenger Check-In: Assist passengers with check-in processes, ensuring they receive their boarding passes and verify their luggage is within weight limits.nn2. Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring it is transported safely and efficiently.nn3. Customer Service: Provide excellent support to passengers by answering questions about flights, providing information on airport facilities, and resolving any concerns.nn4. Safety Compliance: Ensure that all procedures adhere to safety regulations and airport guidelines to maintain a secure environment for passengers and staff.nn5. Coordination with Team: Work closely with other ground staff and airline personnel to streamline operations and enhance overall efficiency.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to effectively interact with passengers and team members. A strong sense of responsibility is crucial, as the role involves managing guest services and safety tasks. Being detail-oriented is important for ensuring accurate passenger information and baggage handling. A positive attitude and ability to work in a fast-paced environment are essential for this role.
View all details
  • 0 - 2 yrs
  • Gaya
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airline Ground Staff in Gaya, India, where you will play a crucial role in ensuring smooth airport operations. This position is perfect for individuals with a passion for the aviation industry and a desire for hands-on experience.nnKey Responsibilities:nn- Passenger Assistance: Provide help to passengers during check-in, boarding, and disembarking. Ensure they have a pleasant airport experience, addressing queries and concerns effectively.n n- Baggage Handling: Manage the loading and unloading of baggage, ensuring all luggage is safely and accurately processed for flights. nn- Documentation Verification: Check travel documents, including tickets and identification, to confirm that passengers meet all requirements for travel.nn- Coordination with Airlines: Work closely with airline representatives and other ground staff to help maintain operational efficiency and address any irregularities during flight schedules.nnRequired Skills and Expectations:nnCandidates should possess a minimum of a 12th-grade education with no more than 2 years of experience. Strong communication and interpersonal skills are essential, as you will interact with passengers and team members regularly. You should be organized and able to manage multiple tasks effectively. A professional attitude and commitment to customer service are vital for ensuring a positive travel experience for all passengers. Being a team player is important, as collaboration with various departments will be crucial to your role.
View all details
  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kolkata
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
- Passenger Assistance: Help passengers check in, provide boarding passes, and assist with luggage to ensure a smooth travel experience.- Safety Procedures: Ensure the safety and security of passengers and their belongings by following all safety guidelines.- Communication: Act as a point of contact for passengers, answering queries about flights, delays, and tickets, maintaining clear and friendly communication.- Coordination: Work closely with airline personnel to manage boarding processes and maintain on-time flight schedules.Required Skills and Expectations:Candidates should have at least completed their 10th grade and possess excellent communication skills. A friendly and approachable demeanor is essential to provide outstanding customer service. Basic problem-solving skills will help in addressing passenger concerns effectively. Candidates should also be able to work well in a fast-paced environment, demonstrating team spirit and the ability to follow instructions clearly. Fluency in local languages can be an added advantage. Prior experience is not necessary, as training will be provided for the right candidates who are enthusiastic about working in the airline industry.
View all details
  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Education: Minimum 10+2 (12th standard) pass from a recognized board. Age: Generally between 18 and 27 years for freshers (varies by airline).Language: Fluency in English and Hindi or regional languages; additional languages are a plus. Physical Standards: Good health, clear complexion, a minimum height (typically 155 cm for females / 170 cm for males, varying by airline), and the ability to swim.
View all details
  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kolkata
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airline Ground Staff member in Bardhaman, India. This full-time position is perfect for individuals looking to begin their career in the aviation industry.Key Responsibilities:- Passenger Assistance: Help passengers check in, provide boarding passes, and assist with luggage to ensure a smooth travel experience.- Safety Procedures: Ensure the safety and security of passengers and their belongings by following all safety guidelines.- Communication: Act as a point of contact for passengers, answering queries about flights, delays, and tickets, maintaining clear and friendly communication.- Coordination: Work closely with airline personnel to manage boarding processes and maintain on-time flight schedules.Required Skills and Expectations:Candidates should have at least completed their 10th grade and possess excellent communication skills. A friendly and approachable demeanor is essential to provide outstanding customer service. Basic problem-solving skills will help in addressing passenger concerns effectively. Candidates should also be able to work well in a fast-paced environment, demonstrating team spirit and the ability to follow instructions clearly. Fluency in local languages can be an added advantage. Prior experience is not necessary, as training will be provided for the right candidates who are enthusiastic about working in the airline industry... HR SAGAAR : 8240840120
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
View all details
  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Mangalore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our dynamic team as Airport Ground Staff in Mangalore, India, where you will play an essential role in ensuring a smooth travel experience for passengers.nnKey Responsibilities:nn1. Check-in Procedures: Assist passengers with their check-in process, ensuring all documentation is accurate and complete.nn2. Baggage Handling: Safely handle and transport passengers' luggage, ensuring it is properly loaded and unloaded.nn3. Customer Service: Provide exceptional support and information to travelers, addressing any queries and concerns with professionalism.nn4. Safety Compliance: Adhere to airport safety protocols and procedures to maintain a secure environment for passengers and staff.nn5. Coordination: Work collaboratively with other team members and airport departments to facilitate seamless operations during peak travel times.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess a willingness to learn, as this role is open to individuals with varying experience levels, from freshers to those with up to six years of experience. Strong communication skills and the ability to work well under pressure are essential. You should be a friendly and approachable person, capable of helping passengers while maintaining a calm demeanor in busy situations. A team-oriented mindset and a commitment to providing excellent customer service are crucial for success in this role. Being punctual and reliable is also expected, as you will be part of a vital operation that keeps the airport running smoothly.
View all details
  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Puducherry
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are looking for a Ground Staff Supervisor to oversee daily operations at our facility in Puducherry. This role is ideal for individuals with a passion for teamwork and strong management skills. You will ensure smooth functioning and support for our ground staff.nnKey Responsibilities:nn1. Supervision of Staff: You will manage and guide ground staff, ensuring that all duties are performed efficiently and effectively throughout the day.nn2. Coordination of Operations: You will coordinate daily tasks and schedules, ensuring that all operations run smoothly and that staff are well-informed about their responsibilities.nn3. Training and Development: You will provide training to new staff members, helping them understand their roles and the standards expected of them.nn4. Performance Monitoring: You will regularly assess staff performance, offering feedback and support to help improve their skills and productivity.nn5. Safety Compliance: You will ensure that safety standards are followed by all ground staff, promoting a safe working environment.nnRequired Skills and Expectations:nnCandidates should have a minimum of a 10th-grade education and may have up to six years of experience. Strong leadership abilities, excellent communication skills, and the ability to work in a team-oriented environment are essential. A dedication to maintaining high standards and ensuring the well-being of staff and operations is expected. Candidates should be committed, organized, and proactive in addressing challenges and driving improvements.
View all details
  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Thiruvananthapuram
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are seeking a dedicated Ground Staff Executive to join our team in Trivandrum/Thiruvananthapuram. This full-time position is ideal for individuals with varying levels of experience, from freshers to those with up to six years in the field. A minimum education level of 10th pass is required.nnAs a Ground Staff Executive, you will play a crucial role in ensuring smooth operations at the airport and providing exceptional customer service.nnKey Responsibilities:nn1. Passenger Handling: Assist passengers with check-in, boarding processes, and baggage claims. Your friendly and professional demeanor will help create a positive experience for travelers.nn2. Safety and Security: Conduct security checks on baggage and cargo. You will ensure compliance with safety regulations, contributing to a secure environment for both employees and passengers.nn3. Coordination: Work closely with various departments to manage flight schedules and passenger needs. Timely communication will be essential for efficient operations.nn4. Customer Service: Address passenger inquiries and resolve issues efficiently. Your ability to empathize and find solutions will enhance the customer experience.nnRequired Skills and Expectations:nnCandidates should have strong communication skills and the ability to work well in a team. A proactive attitude and a willingness to learn are essential. You should be adaptable and comfortable working in a fast-paced environment. A commitment to providing excellent service and maintaining safety standards is crucial.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
View all details

Ground Staff (Freshers) Vadodara

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vadodara
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
View all details

Air Cargo Executive Fresher

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Cargo Executive Air Cargo Cargo Supervisor Cargo Manager Cargo Officer Cargo Handling Cargo Assistant Freight Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Operations Ground Staff Airport Operation
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:HyderabadJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 20,000 - 25,000 per month- Experienced: 25,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Goa
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are looking for dedicated individuals to join our team as Ground Staff in Goa, India. This full-time position is ideal for candidates with 0 to 5 years of experience and requires a minimum education level of 12th pass.nnKey Responsibilities:nn1. Customer Service: Engage with passengers, assist them with inquiries, check-in processes, and luggage handling to ensure a pleasant travel experience.n2. Coordination: Work closely with other airport staff to ensure seamless operations, addressing any issues that arise during flight operations.n3. Safety and Security: Conduct safety checks and ensure compliance with safety regulations, maintaining a secure environment for all passengers and staff.n4. Documentation: Manage and process necessary paperwork, including boarding passes and luggage tags, ensuring accuracy and attention to detail.nnRequired Skills:nnStrong communication skills are essential for interacting with passengers and colleagues effectively. Teamwork is crucial, as you will be coordinating with various departments. A positive attitude and the ability to handle stressful situations will enhance your performance in this role. Attention to detail is vital in maintaining safety standards and ensuring efficiency in operations.nnExpectations:nnCandidates should possess a willingness to learn and adapt to new processes. Flexibility with work hours is important, as you may need to work in shifts. A professional appearance and demeanor are expected, as you will be representing the company while interacting with the public.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
Join our team in Amritsar as an Airline Ground Staff member. This role is crucial for ensuring smooth operations at the airport, providing excellent service to travelers, and maintaining safety and efficiency.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.n n2. Safety Compliance: Follow safety protocols and guidelines to maintain a secure environment for both passengers and staff.nn3. Communication: Act as a point of contact between passengers and the airline, providing necessary information and addressing any concerns effectively.nn4. Baggage Management: Monitor and assist with the proper handling and delivery of baggage to minimize delays and enhance customer satisfaction.nn5. Team Coordination: Collaborate with various departments, including pilots and cabin crew, to ensure seamless operations.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass and be comfortable working full-time in an office setting. The role is open to individuals with zero to five years of experience, making it suitable for both freshers and those with some prior experience. Strong interpersonal skills are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are also important, as is a commitment to maintaining high standards of service and safety.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Airline Operations Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
As an Airport Guest Relationship Executive, you will play a vital role in ensuring an excellent experience for travelers at the airport. This position involves enhancing guest satisfaction by providing assistance and support during their journey.nnKey Responsibilities:nn- Welcome Guests: Greet arriving guests with warmth and friendliness, setting a positive tone for their travel experience.n- Assist with Inquiries: Address any questions or concerns guests may have, providing accurate information about airport services, flight status, and amenities.n- Support Check-In: Aid guests during the check-in process to ensure a smooth and efficient experience, helping with luggage and other travel essentials.n- Handle Complaints: Listen to guest complaints and resolve issues promptly, maintaining a high standard of customer service.n- Coordination with Airlines: Collaborate with airline staff to facilitate seamless communication and assist guests with any airline-related queries.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to converse effectively in English and local languages. A friendly and approachable demeanor is essential for building rapport with guests. Organizational skills are important for managing multiple tasks efficiently. Additionally, having a problem-solving mindset will aid in addressing guest concerns effectively. A commitment to providing exceptional customer service is crucial. Candidates should have a minimum educational qualification of 10th pass and be willing to work full-time from the office. Experience in customer-facing roles is a plus but not mandatory.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vadodara
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive
We are looking for an Air Ticketing Executive to join our team in Vadodara. This full-time position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education. The role is office-based, allowing you to collaborate directly with our team.Key Responsibilities:- Ticket Booking: Handle the booking of air tickets for customers, ensuring that all transactions are processed accurately and efficiently.- Customer Service: Provide excellent customer service by addressing inquiries, assisting with changes, and resolving any issues related to air travel.- Reservation Management: Manage and maintain the reservation systems, ensuring all information is up to date and accessible to customers and the team.- Itinerary Preparation: Prepare detailed travel itineraries for clients, ensuring all necessary information about flights is clearly presented.- Documentation Handling: Assist with the preparation and handling of all travel-related documents, ensuring compliance with airline policies.Required Skills and Expectations:- Strong communication skills: The candidate should interact effectively with customers and team members.- Attention to detail: Its crucial to ensure that all bookings and documents are accurate and free of errors.- Ability to work under pressure: The role may involve handling multiple bookings simultaneously, requiring effective time management.- Basic computer skills: Familiarity with reservation systems and general office software will be beneficial for this role.We invite qualified candidates who are eager to grow in the travel industry and provide exceptional service to apply for this opportunity.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive Airport Staff Airport Cargo
As an Air Ticketing Executive based in Kannur, you will play a vital role in the travel industry by assisting customers with their air travel needs. This position is ideal for individuals looking to start their careers in ticketing and travel services, welcoming candidates with varying levels of experience.Key Responsibilities:- Ticket Booking: Handle customer requests for flight bookings by accessing the airline reservation system, ensuring accuracy in details such as dates and passenger information.- Customer Support: Provide support to customers by answering inquiries related to flight schedules, prices, and changes to bookings, ensuring a positive travel experience.- Documentation: Assist customers with the necessary travel documents and procedures, guiding them through check-in and boarding requirements.- Problem Resolution: Address any issues that arise during the booking process or travel, working promptly to find solutions and ensure customer satisfaction.- Collaboration: Work alongside a team of fellow executives to streamline operations and share knowledge about available travel options and special offers.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is essential for managing bookings accurately. A problem-solving attitude will help address customer concerns efficiently. Being able to work in a team environment is important, as collaboration with colleagues will enhance service delivery. A willingness to learn about the travel industry is encouraged, regardless of previous experience.
View all details

Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVisakhapatnamTirupatiVijayawadaKadapaKurnoolRajahmundryPuttaparthiRaipurJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
View all details
  • Fresher
  • 4.3 Lac/Yr
  • Gorakhpur
Ground Handling Passenger Handling
Join our team as an Air Port Ground Staff member in Gorakhpur,Mahayogi Gorakhnath International Airport India. This full-time role is an excellent opportunity for freshers who have completed their 12th grade education. As an Air Port Ground Staff, you will play a crucial role in ensuring smooth airport operations and providing exceptional support to passengers. Key Responsibilities include:- Passenger Assistance: You will help passengers with check-in procedures, answer queries, and guide them to their respective gates, ensuring a pleasant travel experience.- Baggage Handling: You will be involved in the safe loading and unloading of baggage, ensuring proper handling to prevent damage or loss.- Coordination with Airlines: You will work closely with airline staff to ensure timely flights, communicating any delays or changes to passengers effectively. - Safety and Security Checks: You will assist in maintaining airport security by ensuring that all procedures are followed and addressing any concerns promptly.Required Skills and Expectations:Candidates should have good communication skills to interact positively with passengers and colleagues. Strong attention to detail is important for handling baggage and performing safety checks accurately. A friendly attitude and a commitment to teamwork are essential, as you will be part of a cohesive team working in a fast-paced environment. You should demonstrate a willingness to learn and adapt, as well as the ability to follow instructions diligently. This role is perfect for dedicated individuals looking to start their career in the aviation sector.
View all details
View More Jobs