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Ground Handling Jobs

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  • Fresher
  • 6.0 Lac/Yr
  • Pakur
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
Join our team as Ground Handling Staff in Pakur, India, where you will play a crucial role in ensuring the smooth operation of our services. This position is open to freshers and requires a minimum education of 10th pass. nnAs a Ground Handling Staff member, your key responsibilities will include:nn- Assisting with Passenger Check-in: You will help passengers with the check-in process, ensuring they have the necessary information and support.n- Baggage Handling: This involves managing luggage, from check-in to loading and unloading, ensuring that all bags are handled with care.n- Safety and Security Checks: You will be responsible for conducting safety checks and maintaining security protocols to ensure a safe travel environment.n- Coordination with Other Teams: You will work closely with airline and airport staff to ensure all operations are running smoothly.nnTo succeed in this role, candidates should possess good communication skills that enable effective interaction with passengers and team members. Attention to detail is crucial for managing baggage and safety checks correctly. A positive attitude and the ability to work in a fast-paced environment are essential. Ground Handling Staff must also be reliable, punctual, and ready to contribute to a team-oriented atmosphere, ensuring excellent service and safety for all passengers.
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  • Fresher
  • 4.5 Lac/Yr
  • Faridabad
Ground Handling Airport Ground Handling Ground Staff Activities
We are looking for Ground Handling Staff to join our team in Faridabad. This full-time position is suitable for freshers who have completed their 12th grade. The role involves supporting various ground operations in an airport setting to ensure efficient service for travelers.Key Responsibilities:- Baggage Handling: Assist in the loading and unloading of luggage from aircraft, ensuring that all bags are securely managed.- Check-in Assistance: Help passengers during the check-in process, providing guidance and ensuring a smooth experience.- Customer Service: Address passenger inquiries and resolve issues to improve their travel experience.- Safety Compliance: Adhere to safety protocols and regulations to create a secure environment for both passengers and staff.- Coordination with Team: Collaborate with colleagues to maintain efficient operations, ensuring timely departures and arrivals.Required Skills and Expectations:Candidates should have strong communication skills and a customer-oriented attitude, allowing them to interact positively with passengers. Attention to detail is essential for managing baggage and ensuring adherence to safety procedures. Ability to work as part of a team is crucial, as coordination with various departments will be a regular part of the job. Adaptability and a willingness to work in a fast-paced environment are also important for this role. As this is an entry-level position, no prior experience is necessary, but a positive attitude and eagerness to learn are highly valued.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Varanasi
Air Ticketing Aircraft Maintenance Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Customer Service
We are looking for enthusiastic individuals to join our team as Ground Staff in Varanasi. This full-time position is ideal for candidates with minimal experience who are eager to start their careers in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, boarding, and luggage handling, ensuring a smooth and pleasant experience at the airport.nn2. Operational Support: Help maintain cleanliness and order in the terminal area, including checking and restocking supplies as needed.nn3. Communication: Collaborate effectively with team members and communicate with passengers regarding flight information and gate assignments.nn4. Safety Protocol: Follow safety and security procedures to ensure a secure environment for all passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess good communication skills. A friendly and approachable demeanor is important for providing excellent customer service. Attention to detail and the ability to work in a fast-paced environment are essential, as you will interact with passengers and staff regularly. Flexibility in working hours is also expected, as airport operations often require varied shifts. A positive attitude and willingness to learn will contribute to your success in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bhubaneswar
Airline Operations Airport Operation Aviation Hospitality Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation
SHARE YOUR RESUME 8282965559nJoin a dynamic team as Airport Ground Staff in Bhubaneswar, India. This full-time role is ideal for individuals looking to start their careers in the aviation industry. nnKey responsibilities include ensuring the smooth operation of airport services. You'll assist passengers with check-in procedures, guiding them through security and boarding processes. Additionally, you will handle luggage and provide information about flight schedules and airport facilities, ensuring a positive travel experience for all. nnThe ideal candidate should possess strong communication skills, as interacting with passengers and team members is crucial. You should be organized and detail-oriented, capable of managing multiple tasks efficiently in a fast-paced environment. A willingness to work flexible hours, including weekends and holidays, is essential due to the nature of airport operations. nnNo prior experience is necessary, making this an excellent opportunity for recent 10th-grade graduates eager to learn. A friendly demeanor and a professional attitude will help you succeed in this customer-focused role. Be prepared to provide excellent service and keep our operations running smoothly. Join us in making every passenger's journey a pleasant one!
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kochi
Ground Staff Ground Management Ground Operation Ground Handling Staff Airport Staff Airport Representative Airport Manager Airport Executive Airport Cargo Airport Supervisor Air Ticketing Executive Ticket Checking Staff Ticket Support Executive Passport Checking Officer Cabin Crew Air Cargo Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Grooming Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills
We are looking for dedicated and proactive individuals to join our team as Ground Staff in Kolkata. This is a full-time position suitable for those who have recently completed their 12th grade and are looking for their first job opportunity.nnKey Responsibilities:nn- Customer Assistance: Provide excellent service to passengers by helping them with check-in procedures, baggage handling, and general inquiries to ensure a smooth travel experience.n n- Operational Support: Assist in various operational tasks, including managing passenger flow, coordinating with other team members, and ensuring that all safety and security protocols are followed.n n- Communication: Maintain clear communication with passengers about flight information and any delays, ensuring that they are updated and well-informed throughout their travel experience.nnRequired Skills and Expectations:nnCandidates should have a positive attitude, strong communication skills, and the ability to work well in a team. A keen eye for detail is important, as accuracy in handling passenger information and operational tasks is crucial. Being punctual and reliable is essential, as is the capacity to handle challenging situations with composure. The role requires a commitment to delivering high-quality service in a fast-paced environment, making it ideal for those who thrive on interaction and teamwork.nFOR INFORMATION CONTACT - 9875598230
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Amritsar
Backend Process Basic Computers Computer Operations MS Office Word Airline Operations Airport Operation Aviation Hospitality Executive Security Guard Ground Handling Staff Cargo Handling Airport Cargo Ground Operation Excel
We are seeking a dedicated Back Office Executive to join our team in Amritsar. This full-time position is ideal for individuals with 0 to 2 years of experience, and a minimum education of 12th Pass.nnIn this role, you will support daily operations, ensure smooth administrative processes, and assist in various tasks to enhance workflow efficiency.nnKey Responsibilities:nn1. Data Entry: Accurately input customer and company data into the database to maintain updated and reliable records.nn2. Documentation Management: Organize and maintain files and documents, ensuring that all materials are easily accessible and correctly filed for review.nn3. Communication Support: Assist with internal and external communications, responding to inquiries and providing necessary information to colleagues and clients.nn4. Reporting: Prepare basic reports as needed, helping to track progress and performance metrics that contribute to the organizations goals.nn5. Security Compliance: Follow airport security protocols, assisting with the screening of passengers and luggage to ensure safety regulations are adhered quired Skills and Expectations: Candidates should have completed their 12th grade and possess a positive attitude with a strong willingness to learn.nnRequired Skills and Expectations:nnCandidates should possess strong attention to detail, be proficient in computer use, and have a basic understanding of office administrative tasks. Good communication skills, both written and verbal, are essential to collaborate effectively with team members. We expect candidates to be proactive, willing to learn, and able to adapt to various responsibilities in a fast-paced environment. A positive attitude and a strong work ethic are key to succeeding in this role.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata, India. This full-time position is ideal for those who have completed their 10th grade and have up to 6 years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to ensure a smooth travel experience.n n2. Baggage Handling: Ensure that all luggage is loaded and unloaded safely and efficiently, preventing any loss or damage during transit.n n3. Customer Service: Address passenger inquiries and resolve any issues promptly and courteously to enhance customer satisfaction.n n4. Safety Compliance: Follow all airport safety regulations and procedures to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates must have a positive attitude and strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for handling baggage and addressing customer needs. The ability to work in a fast-paced environment is necessary, as the role involves dealing with multiple tasks simultaneously. Flexibility in work hours, including weekends and holidays, may be required. Prior experience is not mandatory, making this an excellent opportunity for those starting their careers in the aviation industry.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Vijayawada
Aviation Hospitality Airport Ground Handling Passenger Handling
Join our team as Airport Ground Staff in Vijayawada, where youll play a vital role in ensuring smooth airport operations. This position is perfect for enthusiastic individuals ready to start their career in the aviation industry.nnKey responsibilities include assisting passengers during check-in, helping with boarding procedures, and ensuring that all luggage is handled safely. You will also coordinate with crew members to ensure timely departures and arrivals. Additionally, maintaining cleanliness in the airport premises and addressing passenger inquiries will be part of your daily tasks.nnCandidates are expected to hold a minimum of 12th-grade education. We seek individuals with good communication skills and a friendly attitude, as you will be interacting with travelers throughout your shift. Basic computer skills are preferred to help with check-in processes and information dissemination. A willingness to work in a dynamic environment and the ability to stay calm under pressure is essential.nnAn eagerness to learn and adapt to various situations will be beneficial, as every day brings new challenges. Attention to detail is important for effective baggage handling and operational efficiency. Flexibility in working hours, including weekends and holidays, is required due to the nature of airport operations. If you are ready to step into a rewarding role in the thriving aviation sector, we encourage you to apply.
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Airport Road Kolkata
Ground Handling Communication Skills Computer Accountant
We are looking for a Retail Executive who is enthusiastic about providing excellent customer service and helping to drive sales at our store on Airport Road. This is a full-time position ideal for individuals with varying levels of experience, from fresh graduates to those with up to five years of experience. A minimum educational qualification of a 12th-grade pass is required.Key Responsibilities:- Engage with Customers: Interact with customers to understand their needs, recommend products, and provide a positive shopping experience.- Maintain Store Appearance: Ensure the store is clean, organized, and visually appealing to attract customers and enhance their shopping experience.- Assist with Inventory Management: Help in managing stock levels, including receiving and arranging merchandise on the sales floor.- Process Transactions: Handle cash registers and assist with sales transactions to ensure smooth and accurate checkout processes.- Support Promotions: Participate in store promotions and campaigns to maximize sales and enhance customer engagement.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively assist customers. A friendly and approachable demeanor is expected, as building customer relationships is key to success in this role. Basic math skills are necessary for handling transactions, and the ability to work as part of a team is essential for maintaining operational efficiency. A proactive attitude and willingness to learn will be beneficial, especially for entry-level applicants eager to develop their retail skills.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor Airport Ground Staff Air Pollution Control Air Ticketing Associate Air Ticketing Agent Air Charter Operation Air Cargo Air Freight Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff
We are seeking a dedicated Air Ticketing Agent to join our team in Bhubaneswar. This role is ideal for candidates with varying levels of experience, from freshers to those with up to five years in the field. nnKey Responsibilities:nn- Ticket Booking: Assist customers in booking airline tickets by understanding their travel needs and providing suitable options.n- Customer Service: Offer excellent service to clients, addressing their inquiries and resolving issues related to bookings and travel plans.n- Reservation Management: Manage booking systems efficiently to ensure accuracy in reservations, changes, and cancellations.n- Documentation: Prepare and verify travel documents, ensuring all necessary information is complete and accurate for smooth travel.nnRequired Skills and Expectations:nnCandidates must have a minimum education level of 10th standard. Strong communication skills are essential, as the role involves interacting with clients and airlines. Attention to detail is crucial for managing bookings and avoiding errors. Candidates should exhibit a customer-focused attitude and the ability to work well in a team environment. Basic computer skills, including familiarity with ticketing software and Microsoft Office, are also expected. The successful candidate will have the enthusiasm to learn and adapt in a dynamic environment. nnJoin our team and play a key role in enhancing our customers' travel experiences!
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mumbai
Cabin Crew Airlines Cabin Crew Cabin Attendant Crew Manager Flight Attendant Flight Steward Flight Stewardess Air Hostess Customer Relationship Cabin Supervisor Passenger Service Executive Customer Handling Staff Ground Staff Air Cargo Cargo Manager Cargo Attendant Air Cargo Executive Air Ticketing Executive
A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Amritsar. This role is ideal for individuals who enjoy working in a dynamic environment and who are eager to contribute to an outstanding travel experience for passengers.nnKey Responsibilities:nn1. Check-in Assistance: Assist passengers with the check-in process, ensuring they receive their boarding passes and baggage tags efficiently and accurately.n n2. Baggage Handling: Manage baggage services, including loading and unloading luggage, ensuring that all bags are handled with care and delivered to the correct destinations.nn3. Customer Service: Provide information and support to passengers regarding flights, schedules, and airport services, addressing any questions or concerns they may have.nn4. Security Compliance: Follow airport security protocols, assisting with the screening of passengers and luggage to ensure safety regulations are adhered to.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a positive attitude with a strong willingness to learn. Good communication skills in English and local languages are essential for interacting with passengers and colleagues. Attention to detail is crucial for ensuring a smooth check-in and baggage handling process. Being able to work in a fast-paced environment and handle multiple tasks simultaneously is important for success in this role. A commitment to excellent customer service will help create a pleasant experience for all travelers.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Dehradun
Coordination Skills Good Communication Passenger Handling
Ground Staff Executive - Job DescriptionPassengers ka check-in, boarding aur ticket verification handle karna.Passengers ko flight, gate, baggage aur airport facilities ki information dena.Baggage handling aur baggage-related queries/problems solve karna.Boarding gate par passengers ko assist karna.Flight arrival/departure ke time airline aur airport teams ke saath coordination karna.Customer service provide karna aur passenger queries professionally handle karna.Airport ki safety, security aur airline procedures follow karna.Delays, cancellations aur other passenger issues mein assistance dena.
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Air Cargo Executive (Freshers) Mumbai

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Air Cargo Air Cargo Executive Cargo Supervisor Cargo Officer Cargo Handling Staff Cargo Manager Ground Staff Airport Staff Back Office Executive Freight Forwarders Air Freight Logistics Manager Logistics Officer Logistics Operations Logistics Supervisor Logistics Executive
We are looking for motivated and responsible candidates to join the Air Cargo Department at an airport. The selected candidate will support cargo handling, documentation, shipment processing, warehouse operations, cargo movement, and coordination with airlines, freight forwarders, customs, ground-handling teams, and customers.Key ResponsibilitiesReceive, check, and process incoming and outgoing air cargo shipments.Handle cargo booking, acceptance, storage, loading, unloading, and delivery activities.Verify shipment details, airway bills, invoices, packing lists, and other required documents.Ensure cargo is properly labeled, packed, weighed, and recorded.Coordinate with airlines, freight forwarders, exporters, importers, customs agents, and ground-handling teams.Prepare and maintain cargo-related documentation and operational records.Update shipment information in cargo management systems.Monitor cargo movement from acceptance through loading and dispatch.Assist with the handling of general cargo, express shipments, valuable cargo, perishable goods, and other special cargo as assigned.Check cargo for visible damage, discrepancies, incorrect labeling, or documentation issues.Ensure cargo is stored safely according to applicable operational requirements.Coordinate with warehouse teams for timely cargo movement.Assist in loading and unloading cargo using appropriate equipment and procedures.Follow airport security, safety, and cargo-handling procedures.Report damaged, missing, or irregular shipments to the appropriate supervisor.Maintain accurate inventory and shipment records.Support customs and security inspection procedures when required.Respond professionally to customer and freight-forwarder queries.Ensure timely completion of assigned cargo operations.Maintain cleanliness and organization of the cargo handling and warehouse areas.Perform other duties assigned by the Cargo Manager/Supervisor.Import Cargo ResponsibilitiesReceive and process arriving cargo shipments.Verify airway bills and shipment documentation.Coordinate cargo unloading and warehouse receipt.Assist with customs and security clearance procedures.Update shipment status and maintain records.Coordinate with freight forwarders and consignees for cargo delivery.Identify and report discrepancies, damage, or missing documents.Export Cargo ResponsibilitiesAccept export shipments from customers/freight forwarders.Verify cargo weight, dimensions, packaging, labeling, and documentation.Process airway bills and cargo acceptance records.Coordinate security screening and customs-related requirements.Arrange cargo storage and movement to the appropriate aircraft loading area.Ensure shipments are available for loading within operational deadlines.Skills & CompetenciesGood communication and interpersonal skills.Basic computer knowledge.Good documentation and record-keeping skills.Ability to work in a fast-paced airport environment.Attention to detail.Good coordination and teamwork abilities.Customer-service orientation.Ability to follow safety and security procedures.Problem-solving and time-management skills.Physically fit for warehouse/cargo handling duties where required.Willingness to work in shifts, including nights, weekends, and holidays.Educational QualificationMinimum: 10+2 / Higher SecondaryPreferred: Graduate in any discipline.Candidates with qualifications or training in Aviation, Airport Management, Logistics, Supply Chain Management, Cargo Management, or related fields may be preferred depending on the position.ExperienceFreshers can apply for entry-level Air Cargo Staff/Executive positions.Experience in airport operations, logistics, warehousing, freight forwarding, courier services, or cargo handling is an advantage.Working ConditionsWork is primarily based at an airport cargo terminal, warehouse, or airside/landside operational area.Shift-based work may be required.Employees may need to stand or walk for extended periods.Some positions may involve lifting or moving cargo using approved procedures/equipment.Strict compliance with airport security and safety requirements is mandatory.Key Performance Areas (KPIs)Accuracy of cargo documentation.Timely cargo acceptance and processing.Cargo handling and storage accuracy.Shipment tracking and status updates.Compliance with safety and security procedures.Reduction of cargo discrepancies and handling errors.Timely coordination with internal and external stakeholders.Customer-service quality.Salary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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Interview For Airport Ground Staff || 12th Pass - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Delhi NCR
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Aircraft Handling Airport Ramp Air Ticketing Airport Ticketing Ticket Booking
We are looking for dedicated Airport Ground Staff in Delhi NCR to ensure a smooth experience for passengers throughout their journey. This role is ideal for those who are enthusiastic about the aviation industry, offering a chance to develop skills while working in a dynamic environment.Key Responsibilities:- Check-In Assistance: Help passengers with check-in procedures, ensuring all necessary documentation is verified for a hassle-free boarding experience.- Baggage Handling: Manage the loading and unloading of luggage, ensuring bags are handled with care and correctly tagged to avoid loss.- Customer Service: Address passenger inquiries and concerns with professionalism, providing information about flights, airport facilities, and general travel assistance.- Safety and Security: Participate in the safety protocols of the airport, ensuring all operations comply with regulations to maintain a secure environment.- Coordination with Airlines: Liaise with airline staff and ground operations teams for flight schedules and any special requirements for passengers.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills. Attention to detail and the ability to work in a fast-paced environment are essential. Teamwork and a customer-oriented attitude will help candidates succeed in providing outstanding service to all travelers. Previous experience in the hospitality or aviation sector is an advantage but not mandatory. Candidates should be ready to work full-time from the office.
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  • Fresher
  • 5.5 Lac/Yr
  • Raipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.
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  • 0 - 2 yrs
  • 10.0 Lac/Yr
  • Dum Dum Kolkata
Ground Staff Back Office Processing Human Resource Aviation Security Ground Staff Activities Airport Ground Handling Ground Handling Airline Operations
We are looking for dedicated individuals to join our team as Airport Ground Staff in Dum Dum. This role is essential in ensuring a smooth experience for passengers at the airport.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have their tickets and travel documents ready.- Baggage Handling: Safely manage luggage during boarding and disembarking, ensuring it is loaded and unloaded correctly.- Customer Service: Provide information and assistance to passengers, addressing their queries and concerns with friendliness and efficiency.- Security Compliance: Ensure that all security protocols are followed, including baggage checks and passenger screenings.- Coordination with Airlines: Work closely with airline staff to manage flight schedules, boarding processes, and gate changes effectively.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and ideally possess 0 to 2 years of relevant experience in customer service or a related field. Good communication skills, both verbal and written, are essential for interacting with passengers and colleagues. A positive attitude and the ability to work under pressure are important in this fast-paced environment. Being a team player who can work collaboratively with others is crucial for the success of our operations. Candidates must be available for full-time work and comfortable working from the office at the airport. Flexibility with work shifts is also expected, including weekends and holidays.
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Fresher hiring for Airport Operations Executive

Indigo Visa & Immigration Services

  • Fresher
  • 100.0 Lac/Yr
  • Australia
Airport Ground Staff Ground Staff Airport Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Ticketing Staff Ground Staff Supervisor Baggage Handler Cargo Handler Baggage Service Agent Baggage Service Executive Dispatcher Flight Engineer Flight Supervisor Flight Steward Flight Operator
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and customer satisfaction. Your responsibilities will include the following:- Customer Service: Assist passengers with inquiries, provide information about flights and airport services, and ensure a pleasant travel experience.- Check-in Assistance: Support the check-in process by guiding passengers, checking their documents, and ensuring they are at the correct boarding gate.- Baggage Handling: Ensure the safe and timely handling of passenger luggage, including loading and unloading, to maintain a smooth flow of operations.- Coordination with Staff: Work closely with various airport teams, including security, boarding, and ground staff, to facilitate efficient operations and address any issues that arise.- Emergency Response: Stay informed about safety protocols and procedures, and assist in emergency situations to ensure passenger safety and well-being.- Reporting Issues: Identify any operational problems, report them to the appropriate authorities, and work on solutions to prevent recurrence.To succeed in this role, you should be detail-oriented and possess excellent communication skills. A friendly demeanor and the ability to remain calm under pressure are essential. Freshers are welcomed, so a positive attitude and willingness to learn are key. You should also have basic computer skills and a good understanding of English to communicate effectively with both staff and passengers. Being adaptable and teamwork-oriented will help you thrive in this fast-paced environment.
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Airline Operations Aviation Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Ground Staff Activities Hospitality Airport Operation Ground Operation Airport Cargo Ground Management
We are seeking dedicated Airport Ground Staff to join our team in New Zealand. The ideal candidate will have 4 to 10 years of experience and a relevant educational background in fields like Business Administration, Hotel Management, or similar areas.Key Responsibilities:- Passenger Assistance: Provide timely help to passengers, including check-in, boarding, and addressing their inquiries. This ensures a smooth travel experience for everyone.- Baggage Handling: Manage the loading and unloading of luggage while maintaining safety protocols. This is crucial for protecting passenger belongings and ensuring efficient operations.- Safety Protocol Enforcement: Monitor and enforce safety regulations in the airport. Adhering to these protocols is vital for the safety of passengers and staff.- Communication: Coordinate with airline staff, security, and customs to ensure seamless operations. Effective communication is key to resolving issues quickly and maintaining schedules.- Customer Service: Deliver high-quality service to enhance passenger satisfaction. Positive interactions can greatly improve the overall travel experience.Required Skills and Expectations:- A degree or relevant qualification is preferred, demonstrating a solid educational background.- Strong interpersonal and communication skills are essential for effective interaction with passengers and team members.- Experience in customer service roles is highly valued, as it contributes to delivering excellent passenger support.- Time management skills are important to handle various tasks efficiently and ensure that operations run smoothly.- A proactive attitude and the ability to work under pressure are necessary traits for success in this fast-paced environment.
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Hiring Fresher / Airport Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Aviation Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)
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Airport Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Cargo Handling Ground Operation Passenger Handling Interpersonal Skills Airport Cargo Aviation Ground Management
We are seeking friendly and efficient Airport Ground Staff to enhance the travel experience for our passengers at the Kolkata airport. This role is ideal for individuals who enjoy working in a dynamic environment and are eager to support airline operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they have all necessary documents and their baggage is properly tagged.2. Boarding Management: Facilitate smooth boarding by guiding passengers to the correct gate and ensuring that boarding procedures are followed.3. Customer Support: Address passenger inquiries professionally and provide information regarding flights, terminal facilities, and services available at the airport.4. Baggage Handling: Manage the safe loading and unloading of baggage, ensuring all bags are accounted for and follow security protocols.5. Safety Compliance: Adhere to safety regulations and company policies to maintain a secure airport environment for travelers and staff.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as you will often be the first point of contact for travelers. Attention to detail and the ability to stay calm under pressure will help you handle stressful situations efficiently. While prior experience is not necessary, a passion for helping others and a commitment to providing exceptional service are highly valued. A minimum education of 12th grade is required for this full-time position.
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Aviation Security Grooming Air Ticketing Aircraft Maintenance Basic Computer Skills Aviation
We are seeking dedicated individuals to join our team as Ground Staff in Kolkata, India. This full-time position is ideal for those looking to start their careers in the aviation sector. A minimum education of 12th grade is required, and no prior experience is necessary. Key Responsibilities:1. Customer Service: Greet passengers courteously, assist with check-in processes, and address any queries they may have to ensure a pleasant travel experience.2. Baggage Handling: Safely load and unload baggage, keeping track of all items to avoid loss or damage. 3. Safety Compliance: Follow all safety regulations and procedures diligently to ensure the safety of passengers and staff at all times.4. Team Collaboration: Work effectively with fellow team members and other departments to ensure the smooth operation of daily airport activities.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with passengers. Good organizational abilities are essential for managing tasks efficiently in a fast-paced environment. A flexible attitude and willingness to work varied shifts, including weekends and holidays, are expected. Additionally, candidates should show a commitment to providing excellent service and a desire to learn and grow within the aviation industry. Strong attention to detail and the ability to work under pressure are also important for this role.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Aircraft Handling Airport Ramp Air Ticketing Airport Ticketing Ticket Booking
We are looking for dedicated Airport Ground Staff to join our team in Bangalore, India. This role is ideal for individuals seeking a starting position in the aviation industry, offering an exciting environment with opportunities for growth.nnKey Responsibilities:nn- Passenger Assistance: Greet and assist passengers at various points, such as check-in and boarding, ensuring a smooth travel experience.n- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and placed on the right flights.n- Check-in Operations: Facilitate the check-in process by verifying passenger details and issuing boarding passes in a timely manner.n- Information Providing: Address passenger inquiries and provide accurate information about flight schedules, services, and airport facilities.nnRequired Skills and Expectations:nnCandidates should have completed their 12th standard and possess excellent communication skills. A friendly and approachable demeanor is essential for assisting passengers effectively. A commitment to teamwork and attention to detail is expected, as the role involves coordinating with various departments. Previous experience is not necessary, making this an excellent opportunity for fresh graduates or those with up to five years of experience. Candidates must be prepared to work full-time and operate from the office, contributing to the airports smooth functioning and enhancing passenger satisfaction.
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Airport Ground Staff || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Ahmedabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Aircraft Handling Airport Ramp Air Ticketing Airport Ticketing Ticket Booking
Join our team as an Airport Ground Staff member in Ahmedabad. This role involves supporting the operational needs of the airport, ensuring passenger satisfaction, and maintaining safety standards.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and answering their queries to ensure a smooth travel experience.n n2. Safety Compliance: Adhere to safety and security protocols while performing daily tasks to maintain a safe environment for passengers and staff.nn3. Coordination with Teams: Collaborate with various departments like ticketing, baggage claim, and aircraft services to ensure timely and efficient ground operations.nn4. Problem-Solving: Address passenger concerns and issues promptly, providing solutions to enhance customer service.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade, with a willingness to learn and grow in a dynamic environment. Freshers and those with up to five years of experience are welcome to apply. Strong communication skills and a customer-focused attitude are essential for this role. Teamwork and the ability to work under pressure will contribute to your success as a ground staff member. Flexibility to work in shifts is also important due to the nature of airport operations.
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Airport Ground Staff Jobs For 12th Pass Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Jammu
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Aircraft Handling Airport Ramp Air Ticketing Airport Ticketing Ticket Booking
We are looking for dedicated Airport Ground Staff to join our team in Jammu, India. This full-time position is suitable for candidates with 0 to 5 years of experience and requires a minimum educational qualification of 12th pass. nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers during check-in, boarding, and arrivals, ensuring a smooth and friendly experience.n n2. Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are safely transported and accounted for.nn3. Customer Service: Address passenger inquiries and concerns with professionalism, providing information about flights, services, and airport facilities.nn4. Safety Compliance: Follow safety and security protocols to ensure a safe environment for both passengers and staff.nn5. Collaboration: Work closely with other ground staff and departments, such as security and maintenance, to ensure timely and efficient airport operations.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to effectively interact with diverse passengers. A team-oriented mindset is essential, as you will be collaborating with various departments to achieve operational goals. Attention to detail is crucial for managing passenger needs and maintaining safety standards. A proactive approach and a friendly demeanor will enhance the passenger experience. Flexibility in working hours is necessary, as airport operations may require shifts that include weekends and holidays.
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  • Fresher
  • 4.5 Lac/Yr
  • Jaipur
Passenger Handling Ground Handling Ground Staff Activities
Join our team as an Airport Ground Staff member in Sanganer Jaipur Airport, India! This full-time position is ideal for freshers who want to kickstart their career in the aviation industry. nnAs an Airport Ground Staff member, your key responsibilities will include:nn1. Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.n n2. Facilitating Security Checks: Ensure that passengers and their belongings comply with safety regulations by guiding them through security processes.nn3. Information Provision: Provide travelers with accurate information about flights, gates, and airport services, helping to enhance their overall travel experience.nn4. Problem-Solving: Address passenger queries or concerns with patience and professionalism, ensuring effective communication at all times.nn5. Team Collaboration: Work closely with other team members and departments to maintain airport operations efficiently.nnTo excel in this role, you should have excellent communication skills and a positive attitude towards customer service. It's essential to be approachable, capable of working under pressure, and to demonstrate strong teamwork abilities. A good command of English and Hindi is important for interacting with diverse customers. Being punctual and having a professional appearance align with the expectations of this role. nnThis position offers freshers the opportunity to grow and gain valuable experience in the aviation sector.
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  • Fresher
  • 4.5 Lac/Yr
  • Delhi
Ground Handling Airport Ground Handling Ground Staff Activities
We are looking for enthusiastic individuals to join our team as Ground Staff in Delhi Airport. This is an exciting opportunity for freshers who have completed their 12th grade and are eager to start their careers in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with their inquiries, provide information about flights, and ensure a pleasant experience at the airport.nn2. Baggage Handling: Manage the loading and unloading of luggage and cargo onto aircraft, ensuring all items are handled with care.nn3. Check-in Assistance: Aid passengers during the check-in process, verifying tickets, and issuing boarding passes to ensure smooth travel.nn4. Safety Procedures: Follow safety protocols and procedures to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates must have excellent communication skills to interact with passengers and colleagues effectively. A positive attitude and a friendly demeanor are essential for providing outstanding customer service. Attention to detail and the ability to remain calm under pressure are important traits for managing tasks efficiently. As this is a full-time office-based role, candidates should be dependable, punctual, and willing to work varied shifts, including weekends and holidays. Freshers are welcome, and we encourage those with a passion for the aviation industry to apply.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff G
As an Airport Manager, you will oversee the daily operations of the airport, ensuring a smooth and safe environment for all passengers and staff. This role is crucial in managing various aspects of airport functionality and customer service. Key Responsibilities:- Daily Operations Management: You will supervise airport activities to ensure they run smoothly, addressing any issues that arise throughout the day.- Team Leadership: Managing a team of airport staff, you will provide guidance, assign tasks, and motivate employees to maintain high standards of service.- Customer Service Coordination: You will be responsible for enhancing the passenger experience by addressing complaints and ensuring that all customer inquiries are resolved promptly.- Safety Compliance: Ensuring that all airport operations comply with safety regulations is essential, requiring attention to detail in monitoring procedures.- Collaboration with Agencies: Working closely with local authorities and aviation agencies will be necessary to maintain operational standards and address regulatory requirements.Required Skills and Expectations:Candidates should possess strong leadership skills to effectively manage teams and drive performance. A proactive approach to problem-solving is essential, as unexpected situations may arise. Excellent communication skills will be vital for interacting with staff, passengers, and various stakeholders. Candidates should be organized and able to multitask efficiently in a fast-paced environment. A basic understanding of airport operations and safety regulations will be beneficial in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Nashik
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Executive Airport Staff Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Traffic Control Air Hostess Air Cargo Air Freight Air Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff
We are looking for dedicated Ground Handling Staff to join our team in Nashik. This role involves ensuring the smooth operation of various airport services, and it is suitable for individuals with 0 to 5 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Assistance: Help passengers with check-in and boarding procedures to ensure they have a pleasant experience at the airport.- Baggage Handling: Safely manage luggage and cargo, ensuring all items are loaded and unloaded properly.- Ground Support: Provide support to aircraft during arrival and departure, including fueling and maintenance checks.- Safety Compliance: Follow all safety regulations and protocols to maintain a secure environment for staff and passengers.Required Skills and Expectations:Candidates should have good communication skills to interact effectively with passengers and team members. They should be capable of working in a fast-paced environment, demonstrating the ability to remain calm under pressure. Attention to detail is crucial, especially in baggage handling and safety checks. Willingness to work flexible hours, including weekends and holidays, is essential. An eagerness to learn and adapt in a dynamic field is important, as well as being a team player who can collaborate well with others. If you have a passion for customer service and a desire to work in the aviation industry, we encourage you to apply.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Gurgaon. This position is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education.nnKey Responsibilities:nn- Ticket Booking and Reservation: Handle the booking and reservation process for passengers, ensuring all information is accurate and compliant with airline policies.n n- Customer Service: Provide excellent customer support by addressing inquiries, resolving issues, and maintaining a positive experience for travelers.nn- Check-In Assistance: Assist passengers during the check-in process, ensuring all necessary documentation is in order for a smooth travel experience.nn- Information Management: Keep updated records of passenger details and ticketing transactions, maintaining confidentiality and accuracy.nn- Collaboration with Airlines: Communicate effectively with various airlines to stay informed about schedules, policies, and procedures.nnRequired Skills and Expectations:nnThe ideal candidate should have strong communication skills and be comfortable working in a fast-paced environment. Attention to detail is crucial to ensure accurate bookings and customer satisfaction. A positive attitude and a willingness to learn are essential for success in this role. Candidates should possess basic computer skills and be ready to work from the office in Gurgaon, fulfilling duties diligently as part of the team.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Hazaribagh
Airline Operations Airport Operation Aviation Hospitality Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Cargo Ground Management Airport Ground Handling
SHARE YOUR RESUME 8282965559nWe are looking for enthusiastic individuals to join our team as Airport Ground Staff in Hazaribagh, India. This full-time position is ideal for freshers who have completed their 10th grade and are eager to begin their career in the aviation sector.nnKey Responsibilities:nn- Passenger Assistance: Provide support to passengers at the airport, helping them with check-in procedures, baggage handling, and boarding information.n- Baggage Management: Ensure the safe and efficient handling of passenger luggage, assisting in loading and unloading bags from the aircraft.n- Customer Service: Address any queries or concerns from passengers, ensuring a pleasant travel experience and maintaining high standards of customer satisfaction.n- Coordination with Airlines: Collaborate with airline personnel to ensure smooth operations and timely flight departures, relaying important information to passengers as needed.n- Safety Compliance: Follow safety protocols and procedures at all times, ensuring a secure environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates should have strong communication skills and a friendly demeanor, as interaction with passengers is a key part of the role. A proactive approach to problem-solving and the ability to work effectively in a team are essential. Candidates should be punctual and dependable, with a commitment to maintaining a high level of professionalism in a busy airport environment. No prior experience is necessary, making this a great entry-level position for those aspiring to work in the aviation industry.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Nadia
Airline Operations Airport Operation Aviation Hospitality Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Ground Staff to join our team in Nadia, India. This position is suitable for individuals with minimal experience, making it a great opportunity for recent school graduates. nnKey responsibilities include assisting passengers during their journey, ensuring check-in processes run smoothly, and guiding travelers through airport procedures. You will help with baggage handling, provide information about flights, and support customer needs, ensuring a pleasant travel experience for everyone.nnTo be successful in this role, you should have strong communication skills and be comfortable interacting with a diverse range of people. Being organized and detail-oriented is important, as you will need to keep track of various tasks and ensure everything runs efficiently. A positive attitude and the ability to work well under pressure are essential, especially during busy travel times. Additionally, you should be a team player who collaborates effectively with other staff members to maintain high service standards.nnAs a candidate, you should have completed at least your 10th grade education and be ready to work full-time in an office environment. There is no prior experience required, making this an excellent entry-level position for those eager to start a career in the aviation industry. Join us and play a vital role in the travel experiences of numerous passengers.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Medinipur
Airline Operations Airport Operation Aviation Hospitality Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation
SHARE YOUR RESUME 8282965559nJoin our team in Medinipur as Airport Staff, where you will play a vital role in ensuring smooth airport operations and providing excellent service to travelers. This full-time position is ideal for individuals eager to enter the aviation industry with little to no prior experience.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers with check-in, boarding, and luggage inquiries, ensuring a pleasant travel experience for everyone.nn2. Ticket Handling: Manage ticket sales and reservations, verifying passenger information to ensure an efficient check-in process.nn3. Baggage Assistance: Aid passengers with their luggage, ensuring it is correctly tagged and loaded onto the appropriate flights.nn4. Safety Protocols: Follow all safety and security procedures to maintain a safe airport environment for staff and travelers.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess a basic understanding of customer service dynamics. Strong communication skills in both verbal and written forms are essential, allowing for clear interaction with passengers and colleagues. Candidates must be punctual, professional, and able to work effectively in a team-oriented environment. A positive attitude and willingness to learn will be valued, as you will receive on-the-job training to enhance your skills in the aviation sector. Flexibility to adapt to various roles and responsibilities within the airport is also expected.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Lucknow
Air Ticketing Customer Service Aviation Security Aircraft Maintenance Aviation Ground Staff Activities Ground Handling Airport Ground Handling Hard Working
We are seeking dedicated individuals to join our team as Ground Staff in Lucknow, India. This full-time position is ideal for those with a passion for customer service and a desire to contribute to operational excellence.nnKey Responsibilities:nn1. Passenger Assistance: Provide excellent service to passengers, helping with check-in, baggage handling, and inquiries to ensure a smooth travel experience.nn2. Baggage Management: Safely handle and manage passenger luggage, ensuring proper tracking and delivery to maintain efficiency and security.nn3. Team Support: Work closely with team members and other departments to coordinate ground operations, ensuring all tasks are completed effectively and on time.nn4. Safety Compliance: Adhere to safety protocols and regulations to create a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed their 10th grade education and possess 0 to 1 year of experience in a customer service role or similar environment. Strong communication skills and a friendly demeanor are essential for interacting with passengers. Individuals should demonstrate reliability, a positive attitude, and the ability to work as part of a team. Flexibility in adapting to changing situations and a commitment to upholding company standards are crucial. An inclination to solve problems and a willingness to learn will contribute to personal success in this role.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Airport Ground Handling Cargo Handling Ground Management Airport Cargo
Join our team as Airport Ground Staff in Kolkata and be a vital part of the aviation industry. This role is ideal for individuals seeking entry-level opportunities in a dynamic environment where you will contribute to the seamless operation of airport services.nnKey responsibilities include assisting passengers during check-in and boarding processes, ensuring they have all necessary documents and information. You will help manage baggage handling, ensuring that luggage is safely loaded and unloaded from aircraft. Additionally, youll assist in maintaining a clean and organized environment at the airport, enhancing passenger experience.nnYou will be required to communicate effectively with travelers, providing them with guidance and support regarding flight schedules, gate information, and any inquiries they may have. Collaborating with other airport staff to ensure timely operations is also essential.nnTo succeed in this role, you should have completed at least your 10th standard education. Previous experience is not a requirement, making this position suitable for freshers. Strong communication skills and a friendly demeanor are crucial, as you will be interacting with passengers from diverse backgrounds. You should also be able to work well under pressure in a fast-paced environment and have a commitment to safety and customer service. Join us in creating positive travel experiences for all passengers!
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Delhi NCR
Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Airport Operation Aviation Air Traffic Control Ground Handling Air Cargo
We are looking for an Airport Representative to join our team in Delhi NCR. This entry-level position is ideal for individuals seeking to start their career in the travel industry. The successful candidate will assist passengers and ensure a smooth travel experience.nnKey Responsibilities:nn1. Passenger Assistance: You will greet passengers at the airport, provide them with necessary information, and help them navigate through the airport.nn2. Check-in Support: You will assist passengers during the check-in process, ensuring that all documentation is in order and that they are aware of any flight updates.nn3. Baggage Handling Coordination: You will help manage and track passenger luggage to ensure it reaches the correct destination.nn4. Customer Service: You will address queries and resolve any issues passengers may encounter, maintaining a friendly and professional approach at all times.nnRequired Skills and Expectations:nnThe ideal candidate should have a minimum education level of 10th pass and possess strong communication skills to interact effectively with passengers. A proactive attitude and the ability to work under pressure are essential. Since this is a full-time position, candidates must be prepared to work from the office and may have to adapt to varied working hours. Attention to detail and a commitment to customer satisfaction are critical in ensuring a positive experience for all travelers.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.
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  • Fresher
  • 6.5 Lac/Yr
  • Dhubri
Aviation Ground Handling Ground Operation
An airport ground handling job involves managing passenger services, baggage operations, and aircraft ramp support to keep flights safe and on schedule. Ground handling staff work as the vital link between airlines, passengers, and airport operations Passenger Service: Greet travelers at check-in desks, verify travel documents, print boarding passes, and manage boarding gates.Baggage and Cargo: Tag luggage, coordinate loading into the aircraft hold, and resolve lost or delayed baggage claimsHR RINKI-9282648199
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  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Interpersonal Skills Airport Cargo Passenger Handling Hospitality
Airport ground staff are aviation professionals who handle all non-flight operations on the ground to ensure safe and efficient passenger travel and aircraft turnaround.Key Roles and ResponsibilitiesPassenger Service: Manage check-in counters, issue boarding passes, verify travel documents, and assist travelers at boarding gates.Baggage and Ramp Duties: Coordinate luggage loading and unloading, tag bags, and manage ramp equipment.Customer Support: Resolve flight queries, handle special assistance for elderly or disabled passengers, and manage delays.Operations and Safety: Coordinate with airline crews and airport authorities to maintain on-time departures.Requirements and QualificationsEducation: Minimum qualification of 10th or 12th grade; a bachelor's degree or aviation diploma is preferred for customer-facing roles.Skills: Strong communication skills in English and Hindi, a pleasing personality, and basic computer knowledge.Age Limit: Generally between 18 and 28 years for fresh applicants, though specific roles vary.Salary Overview in IndiaCall / WhatsApp Resume HR JHANVI 8910289041
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Deoghar
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airline Ground Staff member, you will play a crucial role in ensuring a smooth airport experience for passengers. This full-time position is based in Deoghar and is open to candidates with 0 to 2 years of experience and a minimum education requirement of 10th pass.Key Responsibilities:- Passenger Assistance: Provide support and guidance to passengers during check-in and boarding, ensuring their needs are met and queries are addressed effectively.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are processed safely and reach their intended destinations.- Check-In Services: Process passenger check-ins efficiently and accurately, issuing boarding passes and managing any special requests.- Customer Service: Handle passenger complaints and resolve issues, ensuring a positive experience and maintaining high service standards.- Safety Compliance: Adhere to airport safety regulations and procedures, contributing to a secure environment for passengers and staff.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is essential, along with the ability to work under pressure in a fast-paced environment. Attention to detail is important for managing documentation accurately. Candidates must also have a friendly and approachable demeanor, demonstrating a commitment to customer service. Flexibility in working hours may be required, as the nature of airline operations can involve varied shifts.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Goa
Air Ticketing Executive Airport Ticketing Executive Ground Staff Ground Staff Supervisor Ground Handling Staff Ground Operations Staff Ground Staff Security Ground Operation Ground Management
As an Air Ticketing Executive, you will be responsible for assisting customers with booking air tickets and providing exceptional service. Your role is vital in ensuring that travel arrangements run smoothly and efficiently.Key Responsibilities:- Booking Air Tickets: Assist customers in selecting and booking flights based on their travel needs, ensuring that all details are accurate and confirmed.- Customer Service: Provide excellent service by addressing customer inquiries, resolving issues, and offering travel advice to enhance their experience.- Reservation Management: Maintain and update flight reservations to reflect changes, cancellations, or special requests conveyed by customers.- Documentation: Ensure all necessary documentation is completed accurately for ticket issuance, refunds, and changes, preventing delays or misunderstandings.- Payment Processing: Handle the processing of payments for ticket bookings, ensuring transactions are completed securely and efficiently.- Market Knowledge: Stay informed about the latest airline schedules, travel regulations, and promotions to provide customers with the best options available.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial to minimize errors in bookings and documentation. A basic understanding of computer systems and reservation software is essential, along with the ability to learn quickly. Candidates are expected to be organized and work well under pressure, balancing multiple tasks and time-sensitive requests. A positive attitude and commitment to customer satisfaction will help you succeed in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Air Ticketing Executive Airport Ticketing Executive Ground Staff Ground Staff Supervisor Ground Handling Staff Ground Operations Staff Ground Staff Security Ground Operation Ground Management Ground Manager Ground Hostess Passport Checking Officer
As an Air Ticketing Executive, you will play a vital role in managing ticket sales and customer inquiries related to travel. Your primary responsibilities will include:- Booking Flights: You will assist customers in selecting and booking flights based on their preferences and requirements, ensuring all details are accurately entered into the system.- Customer Service: Providing excellent customer support by addressing queries and resolving issues related to ticketing, cancellations, and flight changes.- Ticketing Procedures: Familiarizing yourself with ticketing software and procedures to process flight reservations effectively while adhering to company policies.- Fare Quotations: You will provide customers with competitive fare options and help them understand the various pricing structures available.- Record Management: Maintaining accurate records of transactions and passenger information to support smooth operations and comply with regulations.- Collaboration: Working closely with airlines and travel agents to ensure all tickets are issued correctly and any changes are communicated promptly.For this role, you are expected to have effective communication skills, both verbal and written, to interact confidently with customers. Attention to detail is crucial for processing bookings accurately. A positive attitude and willingness to learn will help you succeed in a fast-paced environment. Experience in ticketing or the travel industry is a plus but not mandatory, as you will be provided with training. Proficiency in using computers and ticketing software will enhance your performance in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operations Staff Ground Staff Executive Ground Handling Staff Ground Management Air Ticketing Executive Passport Checking Officer Customer Support Cabin Crew Air Cargo Airport Staff
As an Airport Ground Staff member in Hyderabad, you will play a crucial role in ensuring the smooth operation of airport services. You will be part of a team that helps passengers and supports aircraft operations.Key Responsibilities:- Check-in Assistance: Help passengers with check-in processes by verifying tickets, issuing boarding passes, and managing luggage.- Customer Service: Provide excellent customer service by answering queries, guiding passengers, and addressing any concerns they may have regarding their flights.- Luggage Handling: Oversee the proper loading and unloading of baggage to ensure safe transport and avoid delays.- Safety Compliance: Follow safety procedures and regulations to maintain a secure environment for passengers and staff.- Communication with Crew: Coordinate with flight crews and other airport personnel to ensure timely and efficient operations.- Emergency Response: Be prepared to assist in emergency situations, following protocols to ensure passenger safety.Required Skills and Expectations:Candidates must have passed their 12th grade and should be willing to work full-time from the office. Strong communication skills are essential, as you will interact with passengers and team members frequently. Attention to detail is important to manage check-ins and luggage handling accurately. The ability to work in a fast-paced environment and stay calm under pressure is expected. A positive attitude and a commitment to providing excellent customer service will help you succeed in this role. Previous experience in a customer-facing role is a plus, but not mandatory for applicants.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Patna, India, and be a vital part of the airport operations. This full-time position is perfect for individuals who have completed their 12th grade and are looking for their first job or to gain experience in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in processes, providing information on flights, and addressing any queries to ensure a pleasant travel experience.nn2. Baggage Handling: Safely manage and transport passengers' luggage, ensuring it is correctly tagged and loaded onto the correct flights.nn3. Safety Protocols: Follow airport safety regulations and procedures to ensure a secure environment for passengers and staff.nn4. Communication: Collaborate with various airport departments, including airlines and security, to coordinate efficient boarding and deplaning processes.nn5. Problem Solving: Handle unexpected situations, such as flight delays or passenger complaints, with calmness and efficiency to maintain a high level of service.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, be approachable, and able to work well in a team setting. A customer-oriented attitude and the ability to handle high-pressure situations are essential. Punctuality and reliability are crucial, as well as a willingness to learn about airport operations and procedures. Prior experience is not necessary, making this an ideal opportunity for those entering the workforce.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Darbhanga
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to assist with the smooth operation of airport services in Darbhanga, India. This is a full-time position suitable for individuals with up to 2 years of experience or fresh graduates.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in procedures, providing information about flight schedules and boarding times.n n2. Baggage Handling: Manage the loading and unloading of passenger luggage, ensuring all bags are handled with care and delivered safely to their destination.nn3. Customer Service: Address passenger inquiries and resolve any issues related to their travel experience, ensuring high levels of satisfaction.nn4. Safety Compliance: Follow safety protocols and procedures while performing tasks, prioritizing the well-being of passengers and staff.nn5. Team Collaboration: Work closely with other ground staff and airport personnel to ensure timely and efficient operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade education. Strong communication skills are essential for interacting with passengers effectively. A positive attitude and the ability to work in a fast-paced environment will be crucial for success in this role. Attention to detail and a commitment to safety standards are expected to maintain high operational efficiency. Candidates should be willing to work flexible hours, including weekends and holidays, to accommodate flight schedules.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Dehradun
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Dehradun, India, where you will play a vital role in ensuring a smooth travel experience for passengers at the airport.nnKey Responsibilities:nn1. Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and help them with baggage drop-off.nn2. Customer Service: Providing excellent customer support is essential. You will address passenger inquiries, offer assistance, and resolve any issues they may encounter.nn3. Baggage Handling: You will be responsible for loading and unloading luggage, making sure that it is handled safely and efficiently.nn4. Safety Protocols: Following airport safety regulations is paramount. You will ensure that all safety protocols are strictly followed during operations.nn5. Coordination with Team: Collaborating with other team members is key. You will work closely with fellow staff to ensure smooth operations and effective communication.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade. We seek enthusiastic individuals who can work in a fast-paced environment. Strong communication skills are essential, along with the ability to work well under pressure. A friendly and approachable demeanor is important to provide excellent customer service. Previous experience is not required, making this role suitable for freshers as well as those with up to two years of experience. Being a team player and being proactive in your tasks will contribute to your success in this position.
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Ground Handing Staff Airindia Job

Nigam Tori Opc Pvt Ltd

  • 1 - 7 yrs
  • 14.0 Lac/Yr
  • Dehradun
Passengers Handling Passenger Support
We are seeking dedicated Ground Staff to join our team in Dehradun. This position is a full-time role for candidates with experience ranging from 1 to 7 years, suitable for individuals who have completed their 10th grade education. Key Responsibilities:- Customer Service: Assist passengers with inquiries and provide information about flights, schedules, and services to ensure a smooth travel experience.- Check-in Assistance: Help passengers during the check-in process, including the handling of baggage, issuing boarding passes, and providing guidance to boarding gates.- Ramp Operations Support: Collaborate with team members in handling baggage and cargo efficiently, ensuring safety and timely departure of flights.- Safety Compliance: Adhere to all safety regulations and guidelines while performing tasks, ensuring a secure environment for staff and passengers alike.- Problem Solving: Address any passenger concerns or issues that arise, working quickly to resolve them and maintain customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with passengers and team members. The role requires a proactive attitude and the ability to work in a fast-paced environment. Candidates are expected to demonstrate teamwork, reliability, and a commitment to high-quality service. Flexibility in working hours and a willingness to handle various tasks related to ground services is essential.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bhopal
Good Communication Skills Customer Manager
We are looking for a dedicated Ground Handling Associate to join our team in Bhopal. As a vital part of our operations, you will ensure that all ground handling activities are executed smoothly and efficiently.Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, including ticketing and baggage handling, ensuring a positive travel experience.- Baggage Handling: Manage the loading and unloading of luggage and cargo so that items are handled with care and reach their destinations safely.- Safety and Security Checks: Conduct necessary safety and security checks on luggage and cargo to comply with legal and organizational standards.- Coordination with Team: Work closely with other team members to ensure all ground operations run smoothly, communicating effectively to manage workflows.- Problem Solving: Address any issues or delays that arise during the ground handling process, working quickly to find suitable solutions.Required Skills and Expectations:- Education: Candidates should have completed at least the 10th grade.- Experience: No prior experience is required, but a willingness to learn and adapt in a fast-paced environment is essential.- Communication Skills: Strong verbal communication skills to interact clearly with passengers and team members.- Team Player: Ability to work well within a team, helping and supporting colleagues as needed.- Attention to Detail: Careful attention to procedures and safety protocols to ensure everything runs smoothly.- Adaptability: Flexibility to work various shifts, including weekends and holidays, based on operational needs.
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Looking For Ground Handling Staff

Nigam Tori Opc Pvt Ltd

Self-motivated Customer Relationship Computer Operator
We have vacant of 50 Ground Handling Staff Jobs in Bankura,Purulia,Andul,Medinipur,Kharagpur for Freshers Educational Qualification : Higher Secondary, B.A, B.Com, B.Sc, M.A, M.Com, M.Sc Skill Self-motivated,Customer Relationship,Computer Operator etc.
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  • Fresher
  • Prayagraj
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling Ground Staff Activities
We are looking for motivated individuals to join our team as Ground Handling Staff in Prayagraj. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in the aviation industry. As a Ground Handling Staff member, your main responsibilities will include:- Baggage Handling: Assist in loading and unloading luggage from aircraft, ensuring all items are handled safely and efficiently.- Passenger Assistance: Help passengers with check-in, boarding, and provide information as needed, ensuring a smooth travel experience.- Aircraft Preparation: Work with the team to prepare aircraft for arrivals and departures, including cleaning and restocking necessary supplies.- Safety Compliance: Follow all safety regulations and guidelines while performing tasks on the ground, ensuring a secure environment for passengers and crew.To be successful in this role, you should have good communication skills to interact positively with passengers and team members. Attention to detail is important for ensuring that all procedures are followed properly. We expect you to work well under pressure, as you may need to handle multiple tasks at once, especially during peak travel times. A team-oriented attitude is essential, as you will be collaborating closely with your colleagues. If you are hardworking and dedicated to providing excellent service, we would love to have you on our team.
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  • Fresher
  • Jaipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for dedicated and reliable Ground Handling Staff to join our team in Jaipur. This is an entry-level position suitable for freshers who have completed their 12th grade and are eager to start a career in aviation.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers during their check-in and boarding process, ensuring a smooth and pleasant travel experience.2. Baggage Handling: Safely manage the loading and unloading of luggage to and from the aircraft, ensuring that all items are handled with care.3. Safety Compliance: Follow safety regulations and guidelines at all times, ensuring a secure environment for both passengers and staff.4. Communication: Maintain effective communication with team members and airline staff to coordinate boarding and ground operations efficiently.5. Documentation: Assist in preparing and processing necessary documents related to passenger travel and baggage to ensure compliance with airline policies.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude, as they will interact directly with passengers and colleagues. Attention to detail and the ability to work in a fast-paced environment are essential. Candidates must be physically fit, as the role involves moving and managing luggage frequently. A commitment to providing excellent customer service and a willingness to learn are crucial for success in this role.
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  • Fresher
  • Lucknow
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are seeking a dedicated Customer Care Associate to join our team in Lucknow. This role is ideal for freshers who are passionate about helping customers and providing excellent service.As a Customer Care Associate, you will be responsible for interacting with customers, addressing their inquiries, and resolving issues in a friendly and efficient manner.Key Responsibilities:1. Customer Interaction: Respond to customer inquiries via phone, email, and chat, ensuring a positive experience.2. Problem Resolution: Identify customer concerns and provide appropriate solutions, escalating issues when necessary.3. Product Knowledge: Maintain a good understanding of our products and services to assist customers effectively.4. Record Keeping: Document customer interactions accurately to help track issues and improve service quality.5. Feedback Collection: Gather customer feedback to help improve our services and express their needs.Required Skills and Expectations: Candidates must possess strong communication skills in both English and Hindi, allowing them to convey information clearly and effectively. A friendly and approachable demeanor is essential to create a welcoming atmosphere for customers. Attention to detail is important for accurately recording customer interactions. The ideal candidate should be a quick learner, eager to enhance their knowledge about our offerings. Lastly, being a team player and having a proactive attitude will significantly contribute to our customer satisfaction goals.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Hospitality Aviation Ground Staff Activities Ground Handling Airport Cargo Aviation Security Airport Ground Handling Ground Operation Interpersonal Skills Ground Management Passenger Handling
Join the dynamic team of Airport Ground Staff in Bangalore, India, where you will play a crucial role in supporting the smooth operations of the airport. This position is ideal for individuals with 0 to 6 years of experience and a 10th-grade education. nnKey Responsibilities:nn- Passenger Assistance: You will help passengers with check-in procedures, boarding, and inquiries, ensuring a pleasant travel experience.n- Baggage Handling: Responsible for the safe and efficient loading and unloading of luggage, while maintaining strict adherence to security protocols.n- Crew Support: Work closely with airline crews to coordinate on-ground operations, ensuring timely departures and arrivals.n- Terminal Services: Provide effective customer service in the airport terminals, assisting with information regarding flights and amenities.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with passengers and team members. A customer-focused attitude, attention to detail, and the ability to work in a fast-paced environment are essential. You should demonstrate reliability and flexibility, as shift work may be required. A pleasant demeanor is vital, as you will represent the face of the airline during travelers' journey. With a full-time commitment expected, this role is suited for motivated individuals eager to contribute to the aviation industry.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Mumbai
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Mumbai as an Airport Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service.nnKey Responsibilities:nn1. Passenger Service: Assist passengers with check-in, boarding, and baggage handling, ensuring a pleasant travel experience.n2. Customer Assistance: Provide information about flight schedules, terminal facilities, and general inquiries to enhance customer satisfaction.n3. Baggage Handling: Safely manage and transport luggage to and from the aircraft, following all necessary protocols to prevent loss or damage.n4. Safety Compliance: Adhere to safety regulations and airport procedures to maintain a secure environment for passengers and staff.n5. Support Operations: Collaborate with other team members and airline personnel to ensure timely departures and arrivals, promoting effective communication.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass. While prior experience of 0 to 6 years is appreciated, freshers are welcome to apply. Strong communication skills in English and local languages will help in effectively assisting passengers. A friendly and approachable attitude is important, along with the ability to work well under pressure in a busy environment. Flexibility to work various shifts, including weekends and holidays, is expected. You should also be physically fit to handle the demands of the role, including lifting baggage as needed.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Hyderabad
Airline Operations Airport Operation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Aviation Ground Handling Cargo Handling Airport Ground Handling Ground Operation Ground Management Airport Cargo Passenger Handling
Join our team as Airport Ground Staff in Hyderabad, where you will be at the heart of airport operations, ensuring a smooth and efficient experience for travelers. This role is open to candidates with varying levels of experience.nnKey Responsibilities:nn1. Customer Service: Interact with passengers, providing information and assistance regarding flights, baggage, and other airport services to enhance their travel experience.nn2. Check-in Support: Assist passengers during the check-in process, ensuring that all procedures are followed, and help resolve any issues that may arise.nn3. Baggage Handling: Manage the handling and transportation of luggage, ensuring it is loaded and unloaded correctly and delivered to the right destinations.nn4. Coordination with Airlines: Work closely with airline personnel to ensure that all flight operations run smoothly and efficiently.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th grade. We are looking for individuals who are friendly, proactive, and able to communicate clearly. Attention to detail is essential, as accuracy in tasks directly impacts the passenger experience. Strong teamwork skills are important, as you will collaborate with various departments to maintain high operational standards. Additionally, being adaptable to different work schedules and environments is necessary for this fast-paced role in the airport setting.
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Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Aviation Aviation Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
We are looking for experienced Ground Staff in Saudi Arabia to support our operations with professionalism and efficiency. This role requires individuals who are dedicated and enjoy working in a fast-paced environment. Key Responsibilities:- Passenger Assistance: Provide help to passengers during check-in, boarding, and baggage claims to ensure a smooth travel experience.- Baggage Handling: Safely manage all baggage and cargo, ensuring they are loaded and unloaded correctly according to regulations.- Customer Service: Address passenger inquiries and concerns with a friendly demeanor, demonstrating excellent communication skills.- Safety Checks: Conduct routine safety checks and inspections on equipment and facilities to maintain compliance with safety regulations.- Coordination with Airlines: Work closely with airline representatives to ensure efficient service delivery and timely departures.- Record Keeping: Maintain accurate records of passenger details, luggage, and services provided for reporting and analysis.To excel in this role, candidates should possess several key skills and meet specific expectations:- Experience: A minimum of 9 to 15 years in a ground staff or related position, showcasing a deep understanding of airport operations.- Communication Skills: Strong verbal communication and interpersonal skills to effectively interact with passengers and colleagues.- Teamwork: Ability to work cooperatively in a team environment while managing multiple tasks efficiently.- Attention to Detail: Critical for ensuring safety, security, and proper handling of passenger luggage.- Flexibility: Willingness to work in shifts, including weekends and holidays, to meet operational needs.
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  • 7 - 13 yrs
  • Singapore
Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Ground Operations Staff Ground Handling Staff Ground Staff Manager Ground Staff Security Airline Ground Staff
We are seeking a dedicated and skilled Ground Staff to join our team in Singapore. The ideal candidate will be responsible for ensuring smooth operations at the airport, providing excellent customer service, and maintaining safety and security standards.Key Responsibilities:- Customer Service Assistance: Greet and assist passengers to ensure a pleasant airport experience, answering inquiries, and providing information about flights and services.- Baggage Handling: Oversee the check-in process and manage baggage to ensure that all luggage is properly tagged and handled with care.- Safety and Security Checks: Conduct security screenings and checks to ensure the safety of all flights and passengers, complying with airport regulations.- Coordination with Airlines: Liaise with airline representatives for coordination of flight schedules and operations, ensuring that all information is relayed accurately.- Emergency Handling: Assist in emergency situations by following specific protocols and providing support to affected passengers.Required Skills and Expectations:Candidates should have a minimum of 7 years of experience in a similar role, showcasing a strong understanding of airport operations. A basic education level of 12th pass is required. Excellent communication skills in English are necessary, and knowledge of additional languages is an advantage. The ideal candidate should exhibit a strong customer service orientation, have good problem-solving abilities, and work well under pressure. Flexibility with shifts and a commitment to teamwork is essential for success in this role.
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Aviation Security Aviation Trainer Customer Manager Dental Officer Staff Officer Front Officer Front Desk Officer Front Desk Manager Front Office Manager Front Office Duty Manager Assistant Manager Front Office Assistant Front Office Manager Front Office Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Staff Security Air Port Ground Staff Ground Operation Loader
Hiring for 18 Aviation Ground Staff Required Required Jobs in Singapore, Saudi Arabia, Qatar, Oman, Poland, Luxembourg, Denmark, Malaysia, Maldives, Australia, with minimum 5 Years Experience,Required Educational Qualification is : Secondary School, B.A, B.Com, B.Sc, B.E with Good knowledge in Aviation Security, Aviation Trainer, Customer Manager, Dental Officer, Staff Officer, Front Officer, Front Desk Officer, Front Desk Manager, Front Office Manager, Front Office Duty Manager, Assistant Manager Front Office, Assistant Front Office Manager, Front Office, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Ground Operations Staff, Ground Staff Supervisor, Ground Staff Security, Air Port Ground Staff, Ground Operation, loader etc.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Madurai
Ground Staff Ground Management Ground Operation Ground Handling Staff Airport Staff Airport Representative Airport Manager Airport Executive Airport Cargo Airport Supervisor Air Ticketing Executive Ticket Checking Staff Ticket Support Executive Passport Checking Officer Cabin Crew Air Cargo Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Srinagar
Ground Staff Ground Management Ground Operation Ground Handling Staff Airport Staff Airport Representative Airport Manager Airport Executive Airport Cargo Airport Supervisor Air Ticketing Executive Ticket Checking Staff Ticket Support Executive Passport Checking Officer Cabin Crew Air Cargo Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mopa Goa
Air Cargo Air Cargo Executive Cargo Associate Cargo Manager Cargo Officer Cargo Handling Air Freight Freight Management Freight Manager Logistics Executive Logistics Operations Logistics Manager Logistics Supervisor Ground Staff Air Ticketing Executive
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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