We are urgently hiring for the position of Ground Staff in Kochi/Cochin, India, for candidates with 0-2 years of experience. This full-time role requires a 12th-pass education and will involve working from the office.
In this role, key responsibilities include assisting with air ticketing tasks, providing customer service to passengers, and supporting cabin crew operations. You will be expected to manage check-in processes, handle baggage queries, and ensure that passengers have a smooth experience at the airport. Additionally, you may assist in coordinating with various departments to guarantee the safe and efficient operation of flights.
Candidates should possess strong communication skills, both verbal and written, and demonstrate a customer-focused attitude. Basic knowledge of ticketing systems and procedures is beneficial, but not mandatory. Teamwork and adaptability in a fast-paced environment are crucial for success in this role.
Expected work requirements include a willingness to work flexible hours, including weekends and holidays, as airline operations run continuously. Applicants should be prepared for potential travel and may need to handle practical tasks associated with airport operations.
This position offers an excellent opportunity for career growth in the aviation industry. Interested candidates should be ready to join our dynamic team in beautiful Kochi/Cochin.