2

Telecalling Executive Female Jobs in Keshtopur

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  • 0 - 1 yrs
  • Female
  • Keshtopur Kolkata
Microsoft Excel Marketing Communication
We are looking for a motivated and enthusiastic female Tele Caller to join our team in Keshtopur. This is a full-time position suitable for candidates with little to no experience. The ideal applicant should have a positive attitude and enjoy communicating with people.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential clients and customers to share information about products or services, aiming to generate interest and inquiries. - **Provide Information:** Clearly explain offerings and answer questions to help customers understand our services better, ensuring they feel valued and informed. - **Record Customer Interactions:** Maintain accurate records of all calls, including customer responses and feedback, to help improve service quality and follow up effectively. - **Follow Up:** Regularly check in with leads and clients to nurture relationships and encourage further engagement with our offerings. - **Meet Targets:** Work towards individual and team targets for calls made and leads generated, contributing to the overall success of the team.**Required Skills and Expectations:**- **Basic Communication Skills:** Ability to speak clearly and confidently over the phone to engage effectively with customers.- **Listening Skills:** Listen attentively to customer needs and concerns to provide appropriate solutions.- **Organizational Skills:** Keep track of calls and customer interactions systematically to ensure follow-up is timely and effective.- **Team Player:** Willingness to work collaboratively with colleagues and contribute positively to a team environment.- **Adaptability:** Ability to handle different customer attitudes and adjust communication style accordingly.Candidates with a 12th pass education and a passion for customer service are encouraged to apply.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Female
  • Keshtopur Kolkata
Good Communication Skills Tele Caller
- Making outbound calls to potential customers: The tele caller will be responsible for making calls to potential customers to pitch products or services and generate leads.- Handling customer inquiries: The tele caller will be required to handle incoming calls from customers, address their inquiries, and provide relevant information.- Following up with customers: The tele caller should follow up with customers who have shown interest in the products or services to close sales or gather feedback.- Maintaining call records: It is important for the tele caller to maintain accurate records of all calls made and received for future reference and analysis.- Working collaboratively with the sales team: The tele caller will need to work closely with the sales team to coordinate follow-ups and ensure a smooth customer experience.Skills and Expectations:- Excellent communication skills: The candidate must possess strong verbal communication skills to effectively communicate with customers over the phone.- Persuasive skills: The tele caller should be able to persuade customers and generate interest in the products or services being offered.- Patience: Dealing with customer inquiries and rejections requires patience and the ability to remain calm under pressure.- Basic computer skills: Basic knowledge of computer applications such as MS Office is required to maintain call records and access customer information.
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