Telecaller Job Vacancies in Keshtopur

We are looking for a motivated and enthusiastic female Tele Caller to join our team in Keshtopur. This is a full-time position suitable for candidates with little to no experience. The ideal applicant should have a positive attitude and enjoy communicating with people.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential clients and customers to share information about products or services, aiming to generate interest and inquiries. - Provide Information: Clearly explain offerings and answer questions to help customers understand our services better, ensuring they feel valued and informed. - Record Customer Interactions: Maintain accurate records of all calls, including customer responses and feedback, to help improve service quality and follow up effectively. - Follow Up: Regularly check in with leads and clients to nurture relationships and encourage further engagement with our offerings. - Meet Targets: Work towards individual and team targets for calls made and leads generated, contributing to the overall success of the team.Required Skills and Expectations:- Basic Communication Skills: Ability to speak clearly and confidently over the phone to engage effectively with customers.- Listening Skills: Listen attentively to customer needs and concerns to provide appropriate solutions.- Organizational Skills: Keep track of calls and customer interactions systematically to ensure follow-up is timely and effective.- Team Player: Willingness to work collaboratively with colleagues and contribute positively to a team environment.- Adaptability: Ability to handle different customer attitudes and adjust communication style accordingly.Candidates with a 12th pass education and a passion for customer service are encouraged to apply.

- Making outbound calls to potential customers: The tele caller will be responsible for making calls to potential customers to pitch products or services and generate leads.- Handling customer inquiries: The tele caller will be required to handle incoming calls from customers, address their inquiries, and provide relevant information.- Following up with customers: The tele caller should follow up with customers who have shown interest in the products or services to close sales or gather feedback.- Maintaining call records: It is important for the tele caller to maintain accurate records of all calls made and received for future reference and analysis.- Working collaboratively with the sales team: The tele caller will need to work closely with the sales team to coordinate follow-ups and ensure a smooth customer experience.Skills and Expectations:- Excellent communication skills: The candidate must possess strong verbal communication skills to effectively communicate with customers over the phone.- Persuasive skills: The tele caller should be able to persuade customers and generate interest in the products or services being offered.- Patience: Dealing with customer inquiries and rejections requires patience and the ability to remain calm under pressure.- Basic computer skills: Basic knowledge of computer applications such as MS Office is required to maintain call records and access customer information.

Handle Inbound calls and mailsBlended processsolve customer queries

Should be able to team workShould have a minimum work experience of 1 years (Freshers also can apply)Should be conversant in Bengali & Hindi language

WE ARE CURRENTLY RECRUITING FRESHERS AS WELL AS EXPERIENCED CANDIDATES IN MORNING SHIFT,SHIFT TIMINGS-6.30 AM TO 12.30 PMCANDIDATES SHOULD POSSESS GOOD COMMUNICATION SKLILLS ,FLUENCY IN ENGLISH IS REQUIRED.CANDIDATES SHOULD BE ABLE TO HANDLE CUSTOMER QUERIES AND GIVE THEM PROPER RESOLUTIONS .LUCRATIVE SPOT AND MONTHLY INCENTIVES .SATURDAY AND SUNDAY FIXED OFFS