- Making outbound calls to potential customers: The tele caller will be responsible for making calls to potential customers to pitch products or services and generate leads.
- Handling customer inquiries: The tele caller will be required to handle incoming calls from customers, address their inquiries, and provide relevant information.
- Following up with customers: The tele caller should follow up with customers who have shown interest in the products or services to close sales or gather feedback.
- Maintaining call records: It is important for the tele caller to maintain accurate records of all calls made and received for future reference and analysis.
- Working collaboratively with the sales team: The tele caller will need to work closely with the sales team to coordinate follow-ups and ensure a smooth customer experience.
Skills and Expectations:
- Excellent communication skills: The candidate must possess strong verbal communication skills to effectively communicate with customers over the phone.
- Persuasive skills: The tele caller should be able to persuade customers and generate interest in the products or services being offered.
- Patience: Dealing with customer inquiries and rejections requires patience and the ability to remain calm under pressure.
- Basic computer skills: Basic knowledge of computer applications such as MS Office is required to maintain call records and access customer information.