Freshers & Experience || Full Time || Telecaller

Aditya Birla

0 - 2 Years
20 Openings
0.9 - 2.8 Lac/Yr
Posted today
Face-to-Face interview
Keshtopur, Kolkata

Key Skills

Good Communication Skills Tele Caller

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Job Description

- making outbound calls to potential customers: the tele caller will be responsible for making calls to potential customers to pitch products or services and generate leads.

- handling customer inquiries: the tele caller will be required to handle incoming calls from customers, address their inquiries, and provide relevant information.

- following up with customers: the tele caller should follow up with customers who have shown interest in the products or services to close sales or gather feedback.

- maintaining call records: it is important for the tele caller to maintain accurate records of all calls made and received for future reference and analysis.

- working collaboratively with the sales team: the tele caller will need to work closely with the sales team to coordinate follow-ups and ensure a smooth customer experience.

skills and expectations:

- excellent communication skills: the candidate must possess strong verbal communication skills to effectively communicate with customers over the phone.

- persuasive skills: the tele caller should be able to persuade customers and generate interest in the products or services being offered.

- patience: dealing with customer inquiries and rejections requires patience and the ability to remain calm under pressure.

- basic computer skills: basic knowledge of computer applications such as ms office is required to maintain call records and access customer information.