Array ( [0] => support-coordinator [1] => kolkata ) Support Coordinator Jobs for Women in Kolkata | Female Support Coordinator Job Vacancies in Kolkata
11

Support Coordinator Female Jobs in Kolkata

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  • 0 - 6 yrs
  • 1.0 Lac/Yr
  • Female
  • Kolkata
Customer Care
We are seeking a motivated Customer Support Coordinator to help provide excellent service to our customers. This is a full-time work-from-home position based in Kolkata, India. The ideal candidate is someone who enjoys assisting others and has a positive attitude.Key Responsibilities:1. **Customer Interaction**: Address customer inquiries via phone, email, and chat. Provide accurate information and ensure a positive experience for each customer.2. **Issue Resolution**: Help resolve customer issues by identifying problems, researching solutions, and following up to ensure satisfaction.3. **Documentation**: Maintain accurate records of customer interactions and feedback. Update internal databases with customer information and service updates.4. **Team Collaboration**: Work closely with other departments to share customer insights and improve service quality. Collaborate on projects aimed at enhancing customer experience.5. **Feedback Collection**: Gather and report customer feedback to help improve services and products. Use customer insights to help develop new strategies for engagement.Required Skills and Expectations:Candidates should possess effective communication skills, both written and verbal, to engage with customers clearly and confidently. A strong desire to assist others and a commitment to high-quality service are essential. Basic computer skills are required, including familiarity with using email and chat platforms. The ability to work independently and manage time effectively is important in this remote role. Previous experience in customer support is a plus but not mandatory.
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Sales Coordinator (Female)

The Finishing Touch

  • 2 - 7 yrs
  • 5.0 Lac/Yr
  • Kolkata
Microsoft Office Desktop Support Customer Care Coordination Skills
Job Title: Indoor Sales & Marketing ExecutiveLocation: Kolkata (Office-based)Company: The Finishing TouchJob Role:We are looking for an Indoor Sales & Marketing Executive to handle client communication and digital promotion of our services.Responsibilities:Create basic marketing posts on CanvaEmail and WhatsApp communication with potential clientsCall and follow up with clients and leadsPromote company services digitallyHandle enquiries from social media and other platformsMaintain client and lead recordsRequirements:Experience in indoor sales or marketingComfortable with client calls and follow-upsBasic knowledge of CanvaGood English communication skillsFamiliarity with Instagram, WhatsApp, and email
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Sales Coordinator (Female)

Ambica Dhatu Pvt Ltd

  • 6 - 8 yrs
  • 3.5 Lac/Yr
  • Kolkata
Retail Sales Service Desk Channel Sales Customer Care Microsoft Office Order Processing Coordination Skills Field Service Direct Sales Customer Support Corporate Sales Sales Administration Desktop Support Payment Followup
**Key Responsibilities:**1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.**Required Skills and Expectations:**1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.
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  • 2 - 5 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Support Inbound Outbound Customer Facilitator
Job Responsibilities:Make outbound calls to existing and potential customers.Handle inbound customer inquiries related to products, orders, payments, and deliveries.Explain product details, offers, and promotions to customers.Assist customers in placing orders online or over the phone.Resolve customer complaints and issues in a timely and professional manner.Maintain a daily call log and update the CRM with call outcomes.Follow up on leads and ensure customer satisfaction.Coordinate with internal teams like logistics, warehouse, and support when required.Requirements:6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).Excellent communication skills in Hindi and English (regional languages a plus).Basic computer knowledge and familiarity with CRM systems or online order systems.Positive attitude, patience, and ability to handle pressure.High school diploma or equivalent (Bachelors degree preferred).Key Skills:Customer Service, Communication, CRM, Sales Support, eCommerce OperationsFemales are preferred for this jobJob Types: Full-time, PermanentSchedule:Day shiftLanguage:English (Required)Work Location: In person
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Relationship Manager Jobs For B.Com Freshers

Skywings Advisors Private Limited

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Kolkata
Call Coordinator Communication Customer Support Customer Engagement Banking
Responsibilities: Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid the right cross-servicing of Bank products Accurate logging and resolution of complaints.Attrition control of customers. Regular interactions with the customers and proactively assessing customer needsInterested Candidate can share there resume at nancy.jayada@skywingsadvisors.com
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Outbound Calling Strategic Communication Customer Retention Inbound Calls Mass Communication
Solving Customer questions handling customers over call.It is not sales or target based.
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Customer Support Representative Customer Service Representative Customer Support Rep Customer Support Customer Support Engineer Customer Support Service Engineer Customer Support Coordinator Customer Support Leader Customer Support Technician Team Le Walk in
This is a full-time on-site role for a Customer Support Representative. As a Customer Support Representative, your responsibilities will include addressing customer inquiries and concerns via phone, email, and in-person, and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving issues related to customer orders, managing orders, and tracking shipments.QualificationsExcellent communication and customer service skillsProven experience in customer support and customer satisfactionAbility to troubleshoot and resolve customer issuesFamiliarity with customer service software, databases, and toolsBachelor degree in business administration, communication, or a related field is preferredRelevant experience in the jewelry industry is a plus.Industry - Luxury Goods & JewelryEmployment Type-Full-time
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Customer Support Coordinator (Female)

Sawstik International Agency

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kolkata
Communication Advisor Customer Support Coordinator
*URGENT REQUIREMENT*Company - Love2Shine pvt ltd.Profile - Telecallers for (BPO) - ( Odiya , Asomiya )No. Of Vacancy -50Working location - Kolkata,Newtown,West BengalQualifications - 10th & aboveIn hand Salary* - 12000 To 20000Per Day : Extra Incentive (5000)Fresher & ExperienceWorking days - Monday - SaturdayWork timings - 9:30 AM To 6:30 PMExperience- Female NeedIntersted candidates send your resume on :( Last date 10th September.)
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  • 0 - 3 yrs
  • Kolkata
Customer Care Executive
Zipcartz, an Indian E-commerce company. Shipping to all over India committed to delivering Innovation and Convenience to its customers.Responsibilities of candidates include: Needs to do order Verification's. Answer inbound/outbound calls professionally and provide information about products. Verify/cancel orders, and obtain details of complaints. Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process order verification. Follow up with customer as well as shipping team to ensure the delivery Analyse Potential customer & make them future buyers.**No Sales Target.
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Coordinator (Female)

Create n protect

  • 3 - 5 yrs
  • 1.3 Lac/Yr
  • Jorabagan Kolkata
Liaison Capacity Building Resource Optimization Sales Support Work From Home
We have vacant of 1 Coordinator Job in Jorabagan Kolkata,Jorabagan Kolkata Experience Required : 3 Years Educational Qualification : Higher Secondary, Professional Degree, Other Bachelor Degree, B.A, B.Com, M.C.A Skill Liaison,Capacity Building,Resource Optimization,Sales Support etc.
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Sales Coordinator (Female)

Shivangi Group of Management

  • 2 - 4 yrs
  • 3.3 Lac/Yr
  • Kolkata
Sales Coordination Sales Administration Sales Support Marketing Support Sales Marketing Sales Coordinator Walk in
Job Description Open Position 1Job Title Sales Coordinator (Female)Department SalesAge Criteria In between 25 to 35Job Responsibilities Manage the organization's sales force Set objectives and KPIs for the sales teamSuggest solutions in a timely mannerSupporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.Process end-of-day sales reports.Sales Team's expense handlingJob Location KolkataCriteria Education Graduate in Medical Domain (Minimum)Experience 1 year of experience in the medical domain
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