Zipcartz, an Indian E-commerce company. Shipping to all over India committed to delivering Innovation and Convenience to its customers.
Responsibilities of candidates include:
• Needs to do order Verification's. Answer inbound/outbound calls professionally and provide information about products. Verify/cancel orders, and obtain details of complaints.
• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process order verification.
• Follow up with customer as well as shipping team to ensure the delivery
• Analyse Potential customer & make them future buyers.
**No Sales Target.