Customer Support Coordinator
Zipcartz

  • icon job experience 0 - 3 Years
  • icon job opening 4 Openings
  • icon salary Not Disclosed
  • Face-to-Face interview Face-to-Face interview
  • icon job location Kolkata
Key Skills

Customer Care Executive

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Job Description

zipcartz, an indian e-commerce company. shipping to all over india committed to delivering innovation and convenience to its customers.

responsibilities of candidates include:

• needs to do order verification's. answer inbound/outbound calls professionally and provide information about products. verify/cancel orders, and obtain details of complaints.

• keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. process order verification.

• follow up with customer as well as shipping team to ensure the delivery

• analyse potential customer & make them future buyers.

**no sales target.

  • Experience

    0 - 3 Years

  • No. of Openings

    4

  • Education

    Higher Secondary

  • Role

    Customer Support Coordinator

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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