Outbound Calling Female Jobs in Kottayam

We are Authorized Business Associate of all Major Banks and Nbfc's in India.we are in the Industry for Past 25 Yearstelemarketing Executives Should Make Outbound Calls and Educate the Customer About Suitable Loans Products

Client Communication:You'll be responsible for communicating with clients via phone, email, or in-person, addressing their concerns, answering questions, and providing updates on their cases. Inquiry Handling:Professionally handle all incoming inquiries, ensuring prompt and accurate responses, and escalating complex issues to the appropriate team. Issue Resolution:Proactively identify and resolve client issues, aiming for efficient and effective solutions while maintaining a positive client experience. Customer Satisfaction:Strive to ensure client satisfaction by providing excellent service, addressing concerns, and exceeding expectations. Relationship Building:Build and maintain strong relationships with clients, fostering trust and loyalty through effective communication and service. Documentation and Records:Maintain accurate records of client interactions, including queries, issues, and resolutions, ensuring proper documentation for future reference. Sales Support:Assist the sales team by providing information about the company's services and processes, helping potential clients make informed decisions.

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

Communication SkillsBasic Computer SkillsSales Skills (for outbound telemarketing)Customer Service SkillsPrevious experience in telemarketing or customer serviceBilingual abilities (especially in regions with diverse populations).Ability to work in a target-driven environment.

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