Array ( [0] => customer-retention [1] => delhi ) Customer Retention Jobs for Women in Delhi | Female Customer Retention Job Vacancies in Delhi
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Customer Retention Female Jobs in Delhi

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Urgent Requirement For CRM Executive (Female Candidates Preferred)

Colossal Polymix

  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Rohini Delhi
Client Retention CRM Customer Support
We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.
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Female - Hiring CRM Executive For Netaji Subhash Place Delhi

Vidya Metal Mfg Co Pvt Ltd

  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Netaji Subhash Place Delhi
Client Retention Customer Relationship CRM Clinet Handling CRM Sales MIS Reporting CRM Strategy Customer Handling Customer Support Convincing Power
Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).
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Female - Customer Relationship Executive - Connaught Place Delhi

Ammah Techsavvy Pvt. Ltd

  • 1 - 4 yrs
  • 2.8 Lac/Yr
  • Connaught Place Delhi
Strategic Communication Customer Retention Inbound Calls Outbound Calling
Role Overview:We are seeking a Relationship Executive to join our team, responsible for managing and nurturing a set of existing customers. This role focuses on generating revenue and ensuring customer satisfaction by regularly connecting with customers through telephonic calls and virtual meetings. The Relationship Executive will promote Tally accounting software products and services to our existing customers, provide value-added solutions, and ensure a high level of customer relationship management with consultative approach.Key Responsibilities:1. Customer Relationship Management:- Build and maintain strong relationships with assigned customers, acting as their primary point of contact.- Regularly engage with customers through phone calls and virtual meetings to understand their business needs and challenges.2. Revenue Generation:- Identify opportunities to upsell and cross-sell Tally products and services, including Tally Prime, Tally Multi User, Tally Server, Tally Software Services (TSS), add-ons, customizations, annual maintenance contracts (AMC), and mobile apps.- Develop and implement strategies to increase customer engagement and revenue.3. Value Creation:- Provide customers with tailored solutions and insights on how to leverage Tally products to optimize their business operations.- Offer training, updates, and best practices to help customers fully utilize the features of Tally products.4. Customer Support & Issue Resolution:- Address and resolve customer inquiries, issues, and concerns promptly and efficiently.- Coordinate with the support team to ensure that customer issues are resolved satisfactorily and in a timely manner.5. Customer Feedback & Insights:- Gather and relay customer feedback regarding product performance and future needs to the product development and marketing teams.- Stay informed about industry trends and customer requirements to provide relevant solutions and services.6. Reporting & Documentation:- Maintain accurate records of customer interactions, sales activities, and relationship management efforts in the CRE system.- Provide regular reports on customer engagement, sales progress, and customer satisfaction to the Head of Existing Customer Sales.7. Collaboration & Communication:- Work closely with the sales, product development, and support teams to ensure a cohesive approach to customer relationship management.- Communicate effectively with internal teams and management on customer needs, feedback, and potential product improvements.- Generate references from existing customer and give it to sales team.Qualifications:- Bachelor's degree in Business, Marketing, or a related field; or equivalent work experience.- Previous experience in customer relationship management, sales, or account management roles, preferably in the software or IT industry.- Familiarity with Tally accounting software or similar products is an advantage.- Strong communication, interpersonal, and problem-solving skills.- Ability to build and maintain strong relationships with customers.- Customer-centric mindset with a proactive approach to identifying and meeting customer needs.- Proficiency in using CRE software and virtual meeting tools.- Strong organizational skills and attention to detail.Why Join Us:- Opportunity to work closely with a diverse and dynamic customer base.- Competitive compensation package, including performance-based incentives.- Professional development and career advancement opportunities.- Collaborative and supportive work environment.
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Walk-in For Looking For Customer Support Coordinator (Female)

SSP Packaging Industries Pvt Ltd.

  • 2 - 8 yrs
  • Delhi
Customer Care Basic Computers Customer Retention Customer Management
1 Customer Interaction & Issue ResolutionRespond promptly to customer inquiries via phone, email, chat, or social media.Listen actively to customer concerns and provide accurate, efficient, and courteous solutions.Handle product/service complaints and resolve issues within set service levels.2 Product & Service KnowledgeMaintain an in-depth understanding of the companys products, services, and policies.Provide customers with clear, correct information and guidance.3 Documentation & ReportingRecord customer interactions, transactions, comments, and complaints accurately in the system.Escalate unresolved issues to appropriate internal teams or higher management.Prepare regular reports on common customer issues, feedback trends, and resolution times.4 Customer Relationship ManagementBuild positive relationships with customers by providing outstanding service.Follow up with customers to ensure their issues have been resolved to their satisfaction.Identify opportunities to upsell or cross-sell services when appropriate.5 Team Collaboration & Feedback SharingWork closely with other departments (sales, technical, billing, logistics) to address customer concerns.Share customer feedback and insights with the product, marketing, or operations teams for service improvement.6 Quality Assurance & Process ImprovementAdhere to company protocols and quality standards.Participate in training and workshops to continuously improve customer service skills.Suggest improvements to customer support procedures and service delivery processes.7 Crisis & Complaint ManagementManage difficult or escalated situations with professionalism and empathy.Provide service recovery solutions to maintain customer trust and loyalty.
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CRM Executive (Female)

Adroit Placement Services

  • 3 - 4 yrs
  • 4.0 Lac/Yr
  • Vasant Vihar Delhi
Client Retention Customer Relationship CRM Clinet Handling Marketing Communication Customer Support Customer Handling Communication Skills Convincing Power CRM Sales MS CRM
Job Openings for 5 CRM Executive Jobs with minimum 3 Years Experience in Vasant Vihar, Delhi, having Educational qualification of : Diploma, Professional Degree, B.B.A with Good knowledge in Client Retention,Customer Relationship,CRM,Clinet Handling,Marketing Communication,Customer Support,Customer Handling,Communication Skills,Convincing Power,CRM Sales,MS CRM etc.
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Tele Caller (Only Females)

Grover Care

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Greater Kailash Delhi
Convincing Power Telesales Number Of Follow-up Calls Made. Retention Rate Of Existing Customers. Renewals Of Existing Policies.
Number of follow-up calls made.Retention rate of existing customers.Renewals of existing policies.Knowledge of insurance portal/ policy making Maintain and strengthen relationships with existing clients.Enhance customer satisfaction and retention rates.Serve as a point of contact for major clients to ensure their needs are met.
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Customer Relationship Executive

Inviseed Capital

  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • 121957
Customer Relationship Customer Retention Client Development
Candidate is required to have minimum 1 year experience in sales of insurance/credit card/ loan. Job Role:1) Selling credit cards, insurance policies and loans to prospective clients.2) Building a strong relationship with the new and existing clients.3) Expanding clients base by communicating with the clients.4) Anticipate, respond to, and follow up on all existing client needs.5) Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner.Requirements:1) Bachelors degree in any specialization or High school diploma. 2) Working experience as an Insurance Sales Representative or a similar position in the Sales department. 3) Good communication skills.4) Good sales and negotiation skills. 5) Good customer service skills.
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Assistant Manager Customer Service

Ingenetus

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Female
  • Dwarka Delhi
Customer Retention Customer Support Customer Management After Sales Service Cross Selling Tele Sales Executive Telecalling Executive Insurance Selling Mutual Funds Sales Customer Service Walk in
Handling and resolving the day-to-day query of customers. Interacts effectively and professionally with others and able to initiate, establish and maintain highly is effective relationships with internal and external business contacts of various cultures. Identify Customers- needs and deliver Voice Service to the customers on Financial Products related queries and complaints. Receiving Calls from Customers both New and Existing and adding those calls to the CRM and assigning them to the correct individual in the organization. Cold Calling on Exiting Database provided by the company and generating leads to the existing sales force of the company and in turn earning incentives. Should have a laptop for the office work.
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Telecaller Executive (Female)

Poliarc Media Services Pvt. Ltd.

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Karampura Delhi
Customer Retention Recall Active Listening Product Knowledge Collaboration
TELECALLER RESPONSIBILITIES: Answering calls and resolving queries about product or company. Noticing significant subtleties of every discussion. Conveying verbal acknowledgments of offers to our Sales group for closing. Advises present or prospective clients by answering incoming calls on a rotating basis,operating telephone equipment, automatic dialing systems, and differenttelecommunications technologies. Maintains operations by following policies and methodology and functional changes. Keeps up quality service by adhering to organization guidelines. Reaching potential or existing clients to advise them about an item or administrationutilizing pre-defined scripts. Responding to inquiries concerning things or the organization Posing questions to comprehend client necessities and close sales. Considering the details of each offering and staying side by the side of updates tothese contributions. Acquiring and updating an individual's contact details. Calling active or old customers to encourage the purchase of items.TELECALLER REQUIREMENTS: Proven experience as a telesales representative or other customer service role. High school diploma; B.sc/BA will be added advantage. Excellent knowledge of the English language Good knowledge of computer programs and other telephone systems. Proven track record of successfully meeting sales quota over the phone. Ability to switch communication styles. only females are preferred for this profile.Role:Telecaller ExecutiveIndustry Type:Cargo & TravelsEmployment Type:Full Time, PermanentRole Category:TelecallingEducation:High school diploma or equivalent.
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Customer Retention Executive (Female)

lamba

Calling Executive Customer Support Associate Customer Handling Executive Customer Relationship Executive
We are looking for 10 Customer Retention Executive Posts in Subhash Nagar Delhi,Malviya Nagar Delhi,Tilak Nagar Delhi,Jhilmil Industrial Area Delhi,Okhla Delhi with deep knowledge in calling executive,Customer Support Associate,Customer Handling executive,Customer Relationship Executive and Required Educational Qualification is : Higher Secondary
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