telecaller responsibilities:
· answering calls and resolving queries about product or company.
· noticing significant subtleties of every discussion.
· conveying verbal acknowledgments of offers to our sales group for closing.
· advises present or prospective clients by answering incoming calls on a rotating basis,
operating telephone equipment, automatic dialing systems, and different
telecommunications technologies.
· maintains operations by following policies and methodology and functional changes.
· keeps up quality service by adhering to organization guidelines.
· reaching potential or existing clients to advise them about an item or administration
utilizing pre-defined scripts.
· responding to inquiries concerning things or the organization
· posing questions to comprehend client necessities and close sales.
· considering the details of each offering and staying side by the side of updates to
these contributions.
· acquiring and updating an individual's contact details.
· calling active or old customers to encourage the purchase of items.
telecaller requirements:
· proven experience as a telesales representative or other customer service role.
· high school diploma; /ba will be added advantage.
· excellent knowledge of the english language
· good knowledge of computer programs and other telephone systems.
· proven track record of successfully meeting sales quota over the phone.
· ability to switch communication styles.
· only females are preferred for this profile.
role:
telecaller executive
industry type:
cargo & travels
employment type:
full time, permanent
role category:
telecalling
education:
high school diploma or equivalent.