Call Center Female Jobs in Wayanad

Job Openings for 10 Calling Executive Jobs for Freshers in Malappuram, Trivandrum/Thiruvananthapuram, Ernakulam, Thrissur, Kozhikode/Calicut, Kollam, Wayanad, Kasaragod, having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Telecommunication, BPO Sales, Cold Calling, Call Center, Tele Marketing, Telesales etc.

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

We are seeking fresher candidates with outstanding communication abilities and a strong passion to become a part of our team. The major responsibilities include the following;Guiding students regarding international education opportunities, tracking their progress, addressing their inquiries, and managing their registrations.Guide the counselling team and provide proper guidance to them.Keeping records of all enrolled students and monitoring their visa statuses, among other related data.Facilitating communication between students and foreign universities.Assessing the skills, interests, and career aspirations of potential students.Organizing marketing activities to promote the company.Ability to meet the targets.Participating in university training sessions and workshops.Requirements:* Bachelor's in any discipline.* Good communication skills, both in Malayalam and English.* Reliable and good at meeting deadlines.* To be organized and structured in work.* Good computer knowledge.* Prior work experience in abroad education industry (Preferred)Job Types: Full-time, PermanentBenefits:Cell phone reimbursementInternet reimbursement

Need Knowledge in Billing Using Software, Reception Handling and Telemarketing. Attractive Personality and Good Communication Skills Required.