Call Center Female Jobs in New Panvel

Job Summary:We are looking for a dynamic and customer-oriented Customer Relationship Manager (Female) to join our Tata Motors dealership in Panvel. The ideal candidate will be responsible for managing the end-to-end customer experience, ensuring high levels of customer satisfaction, and maintaining long-term relationships with our valued clients.Key Responsibilities:Customer Handling:Greet walk-in customers and assist them with queries related to Tata vehicles.Understand customer needs and provide guidance on available models, features, and finance options.Maintain a positive, empathetic, and professional attitude toward customers at all times.Relationship Management:Build and maintain strong, long-term customer relationships to drive repeat business.Follow up with potential and existing customers post-visit and post-delivery.Handle customer feedback, concerns, or complaints efficiently and professionally..Requirements:Female candidates only (as per showroom's team diversity goals).Graduate in any discipline (preferred: BBA, BCom, or similar).1 - 3 years of experience in customer service, relationship management, or front-office roles. Freshers with good communication skills can also apply.Excellent communication and interpersonal skills in English, Hindi, and Marathi.Pleasant personality with a customer-first attitude.Proficiency in MS Office and CRM tools is a plus.Coordination:Coordinate with sales, service, and delivery teams to ensure smooth customer experience.Update customer records in CRM software and manage follow-up schedules.Ensure timely delivery of vehicles and documentation.After-Sales Support:Schedule service reminders, insurance renewals, and other customer touchpoints.Share offers, promotions, and upgrades with existing customers.Contact: Rajratna Salve HR (70558871437)

Job Title: TelecallerCompany: Unique PlotsLocation: New Panvel, MaharashtraSalary: 12,000 - 15,000 per monthContact Information:Phone: 8850325719Email: uniqueplot.info@gmail.comJob Description:Unique Plots is seeking a motivated and enthusiastic Telecaller to join our team in New Panvel. The ideal candidate will have excellent communication skills and a passion for customer service.Key Responsibilities:Make outbound calls to potential customers to promote our services.Handle inbound inquiries and provide information about our products and services.Maintain a database of customer information and ensure it is updated regularly.Follow up on leads and close sales over the phone.Achieve daily, weekly, and monthly targets as set by the management.Provide feedback on customer interactions to improve services.Requirements:High school diploma or equivalent.Previous experience in telecalling or a similar role is preferred.Excellent verbal communication skills in Hindi and English.Ability to work under pressure and meet targets.Basic computer knowledge.Strong organizational skills and attention to detail.Benefits:Competitive salary with performance-based incentives.Friendly and supportive work environment.Opportunities for career growth.If you are a self-starter with a passion for sales and customer service, we would love to hear from you!How to Apply: Please send your updated resume to uniqueplot.info@gmail.com or contact us at 8850325719 for more information.