Good Communication Public SpeakingBPO VoiceBusiness UnderstandingOutbound CallingDomestic BPOBPO Sales
Make outbound calls to potential or existing customers to promote products or services.Answer incoming calls and respond to customer inquiries in a professional manner.Maintain and update customer records in the CRM system.Follow up on leads and ensure high conversion rates.Achieve daily/weekly call and sales targets while maintaining customer satisfaction.
Good Communication BPO SalesOutbound CallingLead GenerationDomestic BPOConvincing Power
Telecalling roles and responsibilities typically include making outbound calls to customers, providing information about products or services, addressing customer inquiries and concerns, and maintaining accurate records of interactions. They may also be responsible for promoting sales or gathering feedback from clients.