Bpo Non Voice Process ExecutiveReview, confirm and report compliance with process/procedure requirements, quality certifications and Accenture delivery methodology.Perform quality inspections, document findings using required audit process/procedures. Ensure quality standards are met by creating error trend analysis and scorecards and proposing immediate action plans. Act as point of contact for policy/procedure updates. When required,develop/maintain audit processes and ensure compliance with ISO and/or quality certifications.Shift :Night Shift(Two way cabs are available)Location:MumbaiMonthly CTC:2.4LPA