Domestic BPO Fresher Jobs in Saidapet

Job Description_ Tele callingContact Customers and informing them on the over dues / outstanding amount.Collect the delinquent / Overdue amount/ Settlement Amount over the phone/ Book PTPShould be able to effectively communicate while providing quality customer serviceNegotiate effectively and advice suitable payment plansPursue knowledge of skills and tools to be used in all collection efforts/Improving Credit scoreShould be able to effectively communicate while providing quality customer service asAware of the benefits of Credit score improvement and advised customers to avail of benefits Maintain Customer follow up records/ Codes/RemarksInitiate Field visits to customers when payments are not being made.Good communication skills in Regional Language & EnglishAverage System Knowledge, Typing SkillsPatience and resilience.Familiarity with Bank Process and procedures.Work with the team members and the team lead to ensure the team meets the targets month on month.Working hours 9am to 6pm. Monday to Saturday

Landmark: Near Saidapet Railway station and Metro.Note: Strong Communication in English with regional LanguageRoles and Responsibilities: Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements

Wanted Telecallers & Senior Telecallers & Team Leader to promote sales of Health Insurance Policies over the phone----------------------------------------------Required Candidate Profile- Candidates should be confident, smart, and hardworking with good communication skills- Fluent in English & Tamil- Minimum 6+ months of Telesales experience required for the Senior Telecaller position- Minimum 1+yrs of Telesales experience required for the Team Leader position- Freshers are also welcome- Graduates and 12th Pass can apply - Only Domestic outbound calls- Responsible for regular office activities and tele calls as per the provided database.Offer Details:- Fixed Salary of Rs 13k to 25k p.m. plus incentives. (Freshers & Sr.Telecaller & Teamleader)- Dayshift Only 9:30 am to 6:30 pm (Mon-Sat)- 5 Days Free TrainingOffice Location:Seshachalam street saidapet chennai - 600015Ct:8428389204