Desktop Support Job Vacancies in Panipat

This is Remote job, work from home as a part time job,Day shift Good communication skills in hindi

Basic Knowledge of Hardware and Network Troubleshooting. Make LAN Cable

We are looking for a Desktop Support Engineer to join our team in Kundli. The ideal candidate will have 2 to 4 years of experience in providing technical support for desktop environments. This is a full-time position that requires working from the office.**Key Responsibilities:**- **Technical Support:** Provide assistance to end-users facing issues with their desktop and laptop systems, ensuring swift problem resolution.- **Hardware Troubleshooting:** Diagnose and repair hardware malfunctions, including desktops, laptops, printers, and other peripherals.- **Software Installation and Maintenance:** Install, configure, and update software applications and operating systems, ensuring all systems are up to date and functional.- **User Account Management:** Manage and maintain user accounts, ensuring proper access levels and security measures are in place.- **Documentation:** Record all support activities and solutions in a ticketing system to maintain transparency and track recurring issues.- **Collaboration with IT Teams:** Work alongside network and system administrators to resolve complex issues and improve overall IT infrastructure.**Required Skills and Expectations:**The candidate should have a strong understanding of Windows and Linux operating systems, along with proficiency in Microsoft Office Suite. Excellent troubleshooting skills and the ability to communicate technical information clearly are essential. The candidate must be a detail-oriented individual who can work efficiently under pressure, possess a strong customer service mindset, and be comfortable collaborating with team members. A proactive, problem-solving attitude and the ability to learn new technologies quickly are also important traits for this role.