Customer Service Representative Job Vacancies in Kirti Nagar

Handle Customer queriesSolve customer queriesAware about company to the customerProviding support to the sales team

Should be able to read, write & understand the english very well.. Scale yourself with 6 or more out of 10

We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call.Job Responsibilities:1. Resolve customer complaints via Call.2. Responding promptly to customer inquiries.3. Making sure that customer's Issues are attended and all of their concerns are resolved immediately

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

customer service rep.Job Responsibilities:1. Responsible for the maintenance and follow-up of loan customers in the APP2. Possess strong communication skills and customer service awareness, handling and resolving customer inquiries and needs via email or phone calls to enhance their positive experience with the APP3. Address customer feedback and complaints promptly to ensure service quality; demonstrate teamwork spirit, and report special customer requests or suggestions to superiors for approval4. Collaborate on the research of similar APP products5. Proactively complete other tasks assigned by superiorsEmployment Requirements:1. GenderAge: 1838 years old (female or male)2. Education: College degree or higher3. Work Experience: 1 year or more in related experience, fresh graduates with outstanding performance are also welcome4. Meticulous and responsible in work, capable of handling moderate work pressure; proficient in using office software such as Word and Excel5. This is a remote work position, and employees are required to provide their own office computer, WiFi network, microphone, and other necessary equipmentWorking hours:800 -- 12:00 13:30 -- 17:30Work six days a week with one day off arranged from Monday to Sunday; shift work will be scheduled during holidays based on workload, and holiday wages will be calculated according to national regulationsJob Salary:Basic salary of 25,000 rupees + Full attendance bonus of 1,000 rupees + Office equipment allowance of 2,000 rupees + Social security subsidy of 2,000 rupees + Performance bonus (calculated based on monthly work performance)

Process: Zivame *ONLY FEMALE CANDIDATES REQUIRED*Location: Moti NagarBlended process 6 days working with a rotational offMinimum 6 months BPO customer exp required, Under grad and graduates both can apply, freshers with excellent Comm skills can also apply Candidates should be very fluent in English and Hindi languages Rotational day shifts No cab facilityFresher with excellent communication skills can also applySalary: upto 16500 CTCContact Person: Anurag SharmaContact Number: +91 9870138501

We are a startup with a small and dedicated team. Very simply: The job will require you to learn our software and then help our clients use it effectively. Daily tasks can be broadly categorised as :*Responding to Customer Inquiries**Resolving Customer Issues**Maintaining Accurate Records and Documentation*We are looking for people who are willing to learn and grow with us.

he Customer Service Representative - Higher Value Customer Service is responsible for providing excellent customer service to our high-value customers via phone, email, text, and in-person meetings. The ideal candidate will have experience in handling complex customer inquiries and issues, and will be able to provide proactive and personalized service to our most important customers. This includes taking orders for door windows and ensuring that the orders are processed and delivered correctly.* Answer customer calls in a friendly and professional manner* Respond to customer emails and texts in a timely and informative manner* Meet with customers in person to resolve issues* Document customer interactions in a clear and concise manner* Escalate customer issues to the appropriate department as needed* Work with other departments to ensure that customer issues are resolved quickly and efficiently* Identify and anticipate customer needs* Proactively offer solutions and recommendations to improve the customer experience* Build and maintain relationships with high-value customers* Gather and analyze customer feedback to improve customer service processes* Take orders for door windows* Ensure that door window orders are processed and delivered correctly* Bachelor's degree in a related field* 3+ years of customer service experience, with at least 1 year in a higher value customer service role* Excellent communication skills, both written and verbal* Strong problem-solving skills* Ability to work independently and as part of a team* Ability to work under pressure* Proficiency in Microsoft Office Suite* Experience with CRM software* Experience with door window ordering and processing* Competitive salary and benefits package* Casual work environment* Opportunity to work with a talented team of professionals* Chance to make a positive impact on the lives of our high-value customers

Domestic Process for (SBI) - Customer Care Executive [Fresher]Good Communication in Hindi & Average in English.Graduate Undergraduate.Fix Day shift (10:00am-07:00pm)2. Domestic Process for (SBI) - Customer Care Executive [Experienced]Good Communication in Hindi & Good in EnglishShould have an experience in BPO Inbound & outboundGraduate Undergraduate.Experience 6 Months to 1 Year in Domestic Voice Process.Fix Day shift (10:00 am-07:00 pm)Salary Details:-Experience Graduate:CTC 14143 (In. Hand. 12,182 per month)Undergraduate Experience:CTD 13086 (in Hand: 11,282 per month)General Experience Salary:12.000 Hand) Under Naps & Nats13:0001 Hand) Under Naps & NatsPlease let me know if you need any further information or clarification

We are Looking for Csr Manager. Having Knowledge of all Compliances Related Ngo and Skill of Project Writing

Developing policies relating to a companys ethical, sustainable and environmental responsibilitiesEnsuring a company has a positive impact on local communities and the environmentRaising public awareness of a companys social responsibility commitments through marketingConducting research into best practiceWriting and actioning a company's social responsibility strategyCreating partnerships with clients, employees, suppliers, charities, and other groupsEnsuring that a companys policies meet legal and commercial needsOrganising events for employees and their teamsEncouraging links between the company and educational or charitable groupsSpreading the word in schools and local organisations about the company and construction in generalReporting on social responsibility activity to senior managers.

Developing policies relating to a companys ethical, sustainable and environmental responsibilitiesEnsuring a company has a positive impact on local communities and the environmentRaising public awareness of a companys social responsibility commitments through marketingConducting research into best practiceWriting and actioning a company's social responsibility strategyCreating partnerships with clients, employees, suppliers, charities, and other groupsEnsuring that a companys policies meet legal and commercial needsOrganising events for employees and their teamsEncouraging links between the company and educational or charitable groupsSpreading the word in schools and local organisations about the company and construction in generalReporting on social responsibility activity to senior managers.