Customer Service Representative 12th Pass Fresher Jobs in Ghaziabad

1. Inbound Calling for new Leads2. Answering incoming calls or leads.3. Serve Existing customers by after sales support.4. Inform about new products/offers to existing customers.5. Fix a prospective meeting with sales Team. 6. should be able to elaborate product to customers 7. should be able to elaborate all wellness products to customers.8. Products are to make customer proper understanding without hesitation.Domain Experience1. Should have experience in Ayurveda Domain for inbound calling2. Some Knowledge about the product.3. Language Proficiency in Hindi and English4. Knowledge of MS Office (Word, Excel)5. Experience with CRM software in any one6. Communication Skills should be good in English and Hindi7. Team Player8. Confident & Soft-Spoken9. Great Follow up Skills10. Skilled in negotiation and dealing with complaints11. Persistent and results-oriented12. Patient and able to handle customer rejection

Customer Assistance: Respond promptly and professionally to customer inquiries via phone, email, and in-person visits, providing accurate information about our rental services, pricing, and availability.Reservation Management: Assist customers in making and modifying reservations, ensuring accuracy and efficiency in the booking process.Issue Resolution: Resolve customer complaints, concerns, and issues in a timely and satisfactory manner, striving for first-contact resolution whenever possible.Product Knowledge: Maintain a deep understanding of Rentrip's rental offerings, policies, and procedures to effectively assist customers.Quality Assurance: Ensure that all interactions with customers align with Rentrip's customer service standards and guidelines.Feedback Collection: Gather customer feedback to identify areas for improvement in our services and share insights with the management team.Collaboration: Collaborate with other team members, including operations and maintenance staff, to address customer needs and resolve issues efficiently.

Job Openings for 15 CSR Executive (Airlines) Jobs for Freshers in Ajmer, Rajasthan, Ludhiana, Punjab, Surat, Gujarat, Indore, Madhya Pradesh, Ghaziabad, Uttar Pradesh, Meerut, Uttar Pradesh, Chandigarh, Varanasi, Uttar Pradesh, Lucknow, Uttar Pradesh, Kanpur, Uttar Pradesh, NA, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in CSR etc.,