Opening For Customer Service Representative

Rentrip Services Pvt Ltd

0 - 1 Years
2 Openings
1.8 - 2.5 Lac/Yr
Face-to-Face interview
Ghaziabad

Key Skills

Telecaller BPO Executive Sales Executive Support Executive

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Job Description

customer assistance: respond promptly and professionally to customer inquiries via phone, email, and in-person visits, providing accurate information about our rental services, pricing, and availability.

reservation management: assist customers in making and modifying reservations, ensuring accuracy and efficiency in the booking process.

issue resolution: resolve customer complaints, concerns, and issues in a timely and satisfactory manner, striving for first-contact resolution whenever possible.

product knowledge: maintain a deep understanding of rentrip's rental offerings, policies, and procedures to effectively assist customers.

quality assurance: ensure that all interactions with customers align with rentrip's customer service standards and guidelines.

feedback collection: gather customer feedback to identify areas for improvement in our services and share insights with the management team.

collaboration: collaborate with other team members, including operations and maintenance staff, to address customer needs and resolve issues efficiently.

Experience
0 - 1 Years
No. of Openings
2
Education
Higher Secondary, Any Bachelor Degree
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Rentrip Services Pvt Ltd

RenTrip is a leading Motorbike, Car, Bicycle and furniture rental & travel company that offers a diversified and exceptional range of two-wheelers, Cars, Bicycles and Furniture on rent. Travellers with a spirit governed by an intense passion for riding different bikes, Cars, and Bicycles have just landed in the right place. We also offer a range of furniture for rent.