9

Customer Service Manager Job Vacancies in Durgapur

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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Durgapur
Decision-making Financial Acumen Management Performance Evaluation Problem-solving Sales Management Networking Strategic Planning Risk Management Time Management Customer Service Leadership Team Building Budgeting Negotiation Skills Analytical Skills Conflict Resolution Communication Adaptability Organizational Skills
Axis Bank - Branch Executive Job RoleDesignation: Branch Executive / Branch Banking ExecutiveDepartment: Branch BankingEmployment: Full-timeKey Responsibilities:Handle customers visiting the branch and resolve their banking queries.Assist with account opening, KYC, account maintenance and service requests.Help customers with cheque books, debit cards, internet/mobile banking and other banking services.Explain and cross-sell banking products such as Savings/Current Accounts, FD/RD, Credit Cards, Loans and Insurance/third-party products, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain customer relationships and support branch business growth.Process customer transactions/service requests within the prescribed turnaround time.Maintain proper documentation and follow banking, KYC, compliance and risk-management guidelines.Coordinate with other branch teams and maintain daily reports. Similar Axis branch-banking roles specifically include customer service, new-customer acquisition, cross-selling and transaction/service-request processing.
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  • Fresher
  • 6.5 Lac/Yr
  • Durgapur
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Loading Aircraft Marshalling Weather Awareness Baggage Handling Customer Service Safety Procedures Emergency Response Problem Solving Ramp Operations Communication Skills
We are looking for a Ramp Supervisor in Durgapur who will manage and oversee ramp operations at our facility. This role is ideal for freshers with at least a 10th-grade education. As a Ramp Supervisor, you will ensure smooth operations in various tasks related to ramp management.Key responsibilities include supervising ramp activities. You will coordinate loading and unloading operations, ensuring that all cargo is handled safely and efficiently. You will train and guide team members, promoting a safe working environment, and ensuring adherence to safety protocols. Additionally, you will oversee equipment checks and maintenance, ensuring all machinery is in good working order.Required skills and expectations for this position include strong communication abilities to coordinate with team members and management effectively. A detail-oriented approach is essential to ensure that all operations are conducted smoothly and efficiently. We expect the ability to work well in a fast-paced environment while managing time effectively to meet operational deadlines. Being a proactive problem-solver will help you address issues that arise during daily operations. Candidates should be reliable and have a strong commitment to safety and efficiency. A basic understanding of operational procedures in a ramp setting would be beneficial but is not mandatory. If you are eager to learn and grow in a dynamic environment, this could be the right opportunity for you.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Durgapur
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive located in Durgapur, India. This role is ideal for candidates with little to no experience, making it perfect for recent school graduates. You will help customers with their travel needs and ensure their journey is pleasant.Key Responsibilities:- Customer Assistance: Greet and assist customers in-person or via phone, providing information about flights, ticket bookings, and travel policies.- Problem Resolution: Address customer queries and complaints effectively, ensuring a positive experience by resolving issues swiftly.- Booking Support: Help customers with flight bookings and changes, providing guidance on schedules, prices, and available options.- Documentation: Ensure all customer information is recorded accurately, maintaining up-to-date records for reference and compliance.- Team Collaboration: Work closely with other team members to ensure seamless service delivery and share information regarding customer needs.Required Skills and Expectations:Successful candidates should have excellent communication skills to interact positively with customers. A friendly and approachable demeanor is essential to create trust and ensure a welcoming environment. Basic computer skills are necessary for handling bookings and maintaining records. Candidates should be detail-oriented and able to manage time effectively to handle inquiries and tasks efficiently. A commitment to providing exceptional service is crucial for success in this role.
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  • 2 yrs
  • 6.0 Lac/Yr
  • Durgapur
Customer Relationship Customer Service HNI Acquisition Team Management Skills BFSI Interpersonal Skills Negotiation Skills
Key Responsibilities:Branch Operations & ComplianceSupervise daily branch operations to ensure seamless functionality.Ensure adherence to SEBI regulations and company policies.Conduct regular audits and maintain operational discipline.Business Development & Revenue GrowthDevelop and implement strategies to achieve branch revenue targets.Identify new business opportunities and increase client acquisition.Drive sales of equity, derivatives, mutual funds, and other financial products.Client Relationship ManagementBuild and maintain strong relationships with HNI, retail, and corporate clients.Address client queries and ensure prompt resolution of concerns.Promote personalized client service and offer suitable financial solutions.Team Leadership & Performance ManagementLead, mentor, and motivate the branch team to achieve sales targets.Monitor team performance and provide regular feedback.Conduct training sessions to enhance product knowledge and sales skills.Risk Management & ComplianceEnsure branch operations comply with SEBI regulations and internal policies.Identify risks and implement appropriate mitigation measures.Conduct periodic risk assessments and maintain reports.Dealing & Trade ExecutionExecute client trades in equity, derivatives, and other financial instruments.Ensure accurate and timely order execution while adhering to regulatory norms.Assist clients with market insights, trading strategies, and risk management.Reporting & MISPrepare and submit branch performance reports to senior management.Maintain records of sales metrics, client feedback, and operational activities.Utilize MIS reports for performance analysis and decision-making.Key Skills Required:In-depth knowledge of stock markets, trading platforms, and SEBI regulations.Proven leadership and team management abilities.Strong business development and client acquisition skills.Excellent communication, negotiation, and problem-solving skills.Ability to work under pressure and achieve business targets.Qualification:Bachelors/Masters degree in Finance, Business, or related field.
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Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation
Job Openings for 25 Airport Supervisor Jobs for Freshers in Kolkata, Howrah, Hooghly, Nadia, Malda, Alipurduar, West Tripura, Asansol, Durgapur, Bardhaman, having Educational qualification of : 12th Pass, 10th Pass, Other Bachelor Degree with Good knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation etc.
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Basic Computer Knowledge Customer Service Officer
Walking Interview is Going On for Private Banking Sector_male Female Both Can Apply. Job Profile - Customer Service Officer & Officer Executive. Designation - Casa Officer_accounts Opening Department_kyc Verification Executive_branch Office Executive. Selection Will Be Done By Walking Interview. Salary - 12,400/- to 26,700/-. Required Candidates - Hs Pass and Any Graduate _ Age Between 18 Years to 29 Years. for Conduct Interview Send Cv to the Whatsapp - Hr Department )
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Fresher Branch Relationships Executive Customer Service Officer
HS Pass And Any Graduate Can Apply _ Fresher Selection For Corporate Bank Service _ Hiring For CUSTOMER SERVICE OFFICER Profile And OFFICE EXECUTIVE Profile _ Required Good And Quality Candidates For This Profile _ Post Are - CASA Officer / Accounts Opening Department / Customer Verification Executive / Branch Relationship Manager _ Need Criteria For The Post - AGE BETWEEN 18 years to 29 years _ HS Pass And Any Graduate Can Apply _ For Interview Schedule Candidates Can Send Their CV To The Whatsapp - ( Call Between 10:00 am To 06:30 pm )
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ICICI Bank Recruitment

AXIS Finance Ltd

Basic Computer Knowledge Customer Service Officer
Job Profile:- Customer Service Office & Officer ExecutiveWalking Interview is Going On. Male Or Female Both Can Join. 12th Pass Or Graduated Only Can apply. Skill Must On Computer.Good Communication, Positive Mindset Post Graduate Candidates Can Also Apply You Have To Carry For Interview One Copy Of Bio Data, Address Proof, All Academic Documents, Dress Code Must Be Indian Formal. Job types: Full Time, Regular/Permanent, FresherBenefits:- PF, ESI, Medical, Incentive. Apply Now Or can Talk to HR Taniya (Call/whats app)
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Bidhannagar Durgapur
Basic Computer Knowledge Customer Service Officer
URGENT STAFF SELECTION NOTICE FOR BANDHAN BANK (DSA) FRESHERS CAN APPLY FOR THIS POST MALE & FEMALE BOTH CAN APPLY FOR THIS POST CRITERIA-Age- 18 to 30 years Qualification-HS Pass & Graduation Skills-Good Communication Skills in Bengali Hindi &English JOB ROLE-Customer Service Officer SALARY-15600 to 25400 (Monthly) JOB LOCATION-(As Per Your Pin code Wise) Only Interested Candidate Send CV in this Whatsapp No
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  • Fresher
  • 7.5 Lac/Yr
  • Durgapur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an enthusiastic Airport Supervisor to join our team in Durgapur. This full-time position is perfect for freshers who are keen to start their careers in the aviation industry. As an Airport Supervisor, you will play a vital role in ensuring efficient airport operations and providing excellent customer service.Key Responsibilities:- Oversee Daily Operations: You will manage the daily activities at the airport to ensure everything runs smoothly and efficiently.- Supervise Staff: Your role will involve overseeing and guiding employees, ensuring they provide top-notch service to passengers.- Customer Assistance: You will assist travelers with check-ins, boarding processes, and any inquiries they have, making their experience pleasant and hassle-free.- Safety and Security Checks: Conduct regular checks to ensure that safety and security protocols are followed, maintaining a safe environment for staff and passengers.- Handle Complaints: Address any customer complaints or issues that arise promptly, ensuring a satisfactory resolution.Required Skills and Expectations:- Strong communication skills: You should be able to clearly convey information and assist passengers effectively.- Attention to detail: Being detail-oriented is crucial for monitoring operations and ensuring compliance with safety regulations.- Team player: You must be cooperative and work well with various teams within the airport.- Problem-solving abilities: You should be capable of handling unexpected situations and providing quick solutions.- Adaptability: The ability to adjust to changing situations and work under pressure is important in the fast-paced airport environment.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Durgapur
Aviation Ground Staff Activities Fresher Management Skills Customer Support
As an Airport Passenger Service Associate, you will play a vital role in enhancing the travel experience for passengers. Your main responsibilities will include the following:- Customer Assistance: Provide clear and friendly assistance to passengers at various airport locations, ensuring they receive help with check-in, boarding, and general inquiries.- Check-in Support: Assist passengers with the check-in process by ensuring they have necessary documents, guiding them through self-service kiosks, and handling baggage check.- Boarding Process Management: Facilitate the smooth boarding of passengers, ensuring they enter the aircraft in an orderly manner and that all safety protocols are followed.- Information Services: Offer accurate information regarding flight schedules, gate changes, and airport facilities, helping to keep passengers updated and informed.- Problem Resolution: Address passenger concerns or complaints professionally, working to resolve any issues that may arise during their travel experience.To be successful in this role, candidates should possess strong communication skills, with the ability to interact positively with a diverse range of people. Attention to detail is important to ensure all procedures and regulations are followed correctly. A positive attitude and the ability to work in a fast-paced environment are essential, along with basic computer skills. Since this position is entry-level, prior experience is not required, but a willingness to learn and adapt quickly is expected. You should be a team player who can remain calm under pressure while delivering excellent service to passengers.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Durgapur
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will play a vital role in ensuring passengers have a smooth and pleasant experience when traveling. Your responsibilities will include:- Assisting Passengers: Help customers with inquiries related to flights, bookings, and cancellations, ensuring they have the correct information for a positive travel experience.- Check-in Support: Guide passengers through the check-in process, including verifying tickets and issuing boarding passes efficiently.- Handling Complaints: Address and resolve passenger grievances with understanding and professionalism, striving to find satisfactory solutions.- Providing Information: Share important details about flights, baggage policies, and any changes to schedules or routes to keep passengers informed.- Coordinating with Team: Work closely with other staff members to ensure smooth operations and effective communication, contributing to overall service quality.Your background should include:- Education: A minimum of 10th-grade education is required.- Communication Skills: Strong verbal communication skills are essential for interacting with passengers and providing information clearly.- Customer Focus: A dedication to customer satisfaction and the ability to handle challenging situations calmly.- Team Player: Ability to work well in a team environment, contributing positively to the overall workplace.- Willingness to Learn: A readiness to learn about airline procedures and software systems related to customer service.Experience is not required, making this a great opportunity for freshers or those with up to one year of experience in customer service.
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Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation
Hiring for 50 Airport Supervisor Jobs in Kolkata, Howrah, Hooghly, Malda, Haldia, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Bardhaman, Durgapur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation etc.
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Airport Operation Airline Ground Staff Ground Management Ground Staff Supervisor Ground Handling Staff Aviation Security Airline Customer Service Good Communication Skills
We have vacant of 12 Ground Staff Supervisor Jobs in Kolkata,Around Kolkata,Kalimpong,Darjeeling,Siliguri,Purulia,Rishra,Asansol,Malda,Durgapur, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management Skill Airport Operation,Airline Ground Staff,Ground Management,Ground Staff Supervisor,Ground Handling Staff,Aviation Security,Airline Customer Service,Good Communication Skills etc. Contact - 9123096014
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  • Fresher
  • 5.5 Lac/Yr
  • Durgapur
Air Freight Air Cargo Air Traffic Control Air Charter Operation Aircraft Operations Crew Coordination Decision-making Emergency Procedures Flight Planning Instrument Flying Multi-tasking Problem-solving Weather Analysis Risk Assessment Time Management Customer Service Regulatory Compliance Computer Skills Attention to Detail Adaptability Navigation Skills
We are looking for a Flight Operator to join our team in Durgapur, India. This role is suitable for freshers with a 10th-grade education who are eager to learn and work in the aviation field.As a Flight Operator, you will be responsible for providing support in various flight operations, ensuring that all activities run smoothly and safely. Key responsibilities include:- Flight Scheduling: You will assist in planning and organizing flight schedules, ensuring that all necessary information is updated and communicated effectively to the team.- Coordination: You will work closely with pilots, ground staff, and other departments to make sure all flight operations align with safety regulations and company policies.- Documentation: You will help in preparing and maintaining key flight documents, ensuring they are accurate and available for all necessary parties.- Customer Service: You will provide support to passengers by answering inquiries and addressing issues, ensuring a positive experience during their travel.To be successful in this role, you should possess excellent communication skills and the ability to work in a team. Attention to detail and strong time management skills are also important to handle multiple tasks efficiently. A willingness to learn about aviation operations and a commitment to safety are crucial for success as a Flight Operator.
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  • Fresher
  • 5.5 Lac/Yr
  • Durgapur
Aircraft Marshalling Baggage Handling Driving Skills Ground Support Equipment Operation Loading and Unloading Mechanical Aptitude Physical Fitness Problem-solving Ramp Operations Safety Procedures Security Protocols Teamwork Weather Awareness Aircraft Servicing Time Management Customer Service Emergency Response Attention to Detail Communication Skills Adaptability
We are looking for a Ramp Service Agent in Durgapur, India. This role is suitable for freshers who have completed their 10th grade. The Ramp Service Agent is responsible for ensuring the smooth handling of aircraft on the ground.Key Responsibilities:1. Aircraft Loading and Unloading: Safely load and unload luggage, cargo, and other items from aircraft as per airline procedures.2. Baggage Handling: Ensure that baggage is delivered to the correct location and manage any discrepancies quickly and efficiently.3. Equipment Operation: Operate ground support equipment, such as tugs and conveyor belts, following safety protocols.4. Safety Checks: Conduct regular safety checks on equipment and immediate work areas to maintain a safe environment for all personnel and aircraft.5. Team Collaboration: Work closely with other ramp agents and airline staff to ensure on-time departures and arrivals.Required Skills and Expectations:Candidates should have a strong attention to detail and a commitment to safety. The role requires good physical fitness, as it involves lifting heavy items and performing tasks in various weather conditions. Successful applicants must demonstrate effective communication skills to coordinate with team members. A willingness to learn and adaptability to fast-paced environments are essential. Punctuality and reliability are critical, as the role involves working on tight schedules.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Durgapur
Fresher Airport Ground Staff Airline Customer Service Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airline Operations
We are looking for dedicated Ground Operations Staff to join our team in Durgapur. This role is ideal for those who have recently completed their education and are eager to start a career in a fast-paced environment.Key Responsibilities:1. Passenger Assistance: Help passengers with check-in procedures, boarding processes, and luggage handling to ensure a smooth travel experience.2. Baggage Handling: Ensure that all baggage is correctly tagged, loaded, and unloaded promptly to maintain the schedule and prevent delays.3. Safety Checks: Conduct regular safety checks in compliance with regulations to ensure a secure environment for passengers and staff.4. Communication: Provide timely updates and information to passengers about flight schedules, gate changes, and other important announcements.5. Team Collaboration: Work closely with other team members and departments to maintain efficient operations and provide excellent service.Required Skills and Expectations:Candidates should have completed at least 10th grade and possess good communication skills. A positive attitude and willingness to work in a team are essential. Attention to detail is important for tasks such as handling luggage and conducting safety checks. Candidates should be ready to work full-time in an office setting and be adaptable to changing work conditions. Enthusiasm and a commitment to delivering excellent service will help you succeed in this role as you contribute to a positive experience for all passengers.
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