Customer Service Associate Job Vacancies in Bommanahalli

Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Analysing customer needs and recommending products based on those needs. Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customersLanguages Required: English + Hindi + Kannada/Tamil/Telugu/ Gujarati/Marathi/Bengali(Any South Language)Salary: 15000-27000/- depending on the performance and processRequired skills: Good typing Speed. Good Communication Skill. Basic Computer Skills Discipline, Positive Attitude & PunctualityCompany Name- Ebixcash Global Services Pvt. Ltd. Job location - NPR complex, No 614 , Vajpayee Nagar, Hosur Rd, Hongasandra, Bengaluru, Karnataka 560068Regards,Shivam PanwarSr.HR Recruiter

Education QualificationOnly Graduation. Experience DetailsMinimum 1 year BPO Experience Languages KnownEnglish with Hindi Rounds of Interview--- HR-Versant-OPS-Client Notice Period Immediate Joiners (21st March & 28th March) Salary Offered-- 23K CTC(22500 Take home) Nature of WorkShould be comfortable with Both WFO & WFH (Basis on client) Days of Work 6 days working with 1 day week-off

Any Graduation is mandate Good communication skills Freshers and 1 year of experience in BPO voice process Shift Timings day rotational shift Language known English and Hindi/Kannada/Telugu/Tamil Ready to work for any 6 days a week and rotational week off Salary - 16.6K to 18K Priority basis we are hiring English and any

Key Responsibilities:1. Answer customer inquiries via phone, email, and chat: You will be responsible for responding to customer queries promptly and professionally through various communication channels.2. Resolve customer complaints: Address any concerns or issues raised by customers efficiently and effectively to ensure their satisfaction.3. Process orders and returns: Handle customer orders, exchanges, and returns accurately following company policies and procedures.4. Maintain customer records: Keep detailed records of customer interactions, transactions, inquiries, and complaints for future reference.5. Provide product information: Educate customers on product features, pricing, availability, and promotions to assist them in making informed purchase decisions.Required Skills and Expectations:1. Strong communication skills: Ability to articulate information clearly and concisely both verbally and in writing.2. Customer-oriented attitude: A strong focus on providing excellent service and fostering positive customer relationships.3. Problem-solving skills: Capable of identifying issues, analyzing problems, and finding appropriate solutions.4. Basic computer proficiency: Comfortable using email, chat, and customer management systems.5. Patience and empathy: Ability to listen attentively, empathize with customers, and remain calm under pressure.

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

JD - We are seeking a dedicated individual to provide excellent customer service by responding to inquiries, addressing concerns, and resolving issues efficiently through phone,email, and chat interactions,ensuring customer satisfaction while adhering to company policies and procedures. We are giving an opportunity for freshers and experienced candidates to work with us. Requirements : IMMEDIATE JOINING ONLY.Excellent communication skills in English and Hindi mandatory.Other languages required Kannada, Telugu and Tamil.For female only Day ShiftFor male Night shiftFreshersCTC :- 16,400Take Home:- 15,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend. ExperienceCTC :- 17,400Take Home:- 16,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend.Qualification - SSLC, PUC, Degree pass / fail

Requirement6 days with rotational offOperational Hours - 9 AM to 7:30 PMShift Hours - 9 hour and 8 hours production- Stability- Should not fumble while speaking in English or Hindi- Who can patiently listen to the Customer- Who have convincing skill- We are seeking energetic, passionate and enthusiastic people for the Ticketing department. Suitable candidates should have the expertise to perform ticket issuance, re issuance, cancellation, refunds, customer support via chat or call and resolve all client issues with exceptional customer service skills.- They dont need any language people, only English/Hindi would do. If candidate knows any other language that would be additional benefit. But not required as such at the moment.

Position Customer care Executive Salary 2,70,000 to 3,20,000 LPA Job Location New Airport, Bangalore Working days : 5 days & 2 days off Process E- Commerce Language Excellent Hindi & English CommunicationEducation 10th + 3 years Diploma / 12th / Graduation / PG Salary 2,70,000 LPA ( For reshers) Salary 3,20,000 LPA ( For Experienced ) Shifts 9 am - 7 pm (9 hours shifts) Interview Virtual only Notice Immediate onlyROLES & RESPONSIBILITIES Inbound customer process. Resolve the queries of customers related to ( Damage, Products Return, Missing Products, Delay in Delivery) . Chat and Mail process.Follow up with customers Customer issues and guarantee End -to - End satisfaction with customers.

ABOUT COMPANYG7 Teleservices Private Limited is a leading outsourcing company that offers a wide range of customer care services to clients across various industries. The company is known for its high-quality services and customer-centric approach, which has helped it build a strong reputation in the industry. Our Head office is based in CHURCH STREET, BENGALURU. For more details about our organisation,G7 Teleservices offers a great work environment that encourages growth and development. The company believes in nurturing talent and providing opportunities for employees to enhance their skills and knowledge. The company offers competitive compensation packages and benefits, including health insurance and opportunities for advancement. G7 Teleservices values diversity and inclusion and is committed to creating an inclusive workplace where everyone feels valued and respected. If you are looking for a challenging and rewarding career in the customer care industry, G7 Teleservices is the right place for you. ROLE & RESPONSIBILITIESWe are seeking a skilled and dedicated or a passionate fresher as Customer Support Executive to join our Call Center team for a Hospital Client at BENGALURU INDIA. The ideal candidate will be responsible for handling incoming and outgoing calls from patients, doctors, and other healthcare professionals. They will provide excellent customer service and support by answering queries, resolving complaints, and scheduling appointments as per the hospital's protocols.Key Responsibilities: Answering incoming calls promptly and efficiently while providing excellent customer service. Providing patients and healthcare professionals with information related to hospital services, policies, and procedures. Resolving customer complaints and concerns in a timely and professional manner. Scheduling appointments, managing schedules, and following up on appointments as per the hospital's pro

As a Customer Care Associate, you will play a key role in ensuring our customers receive exceptional service. Your responsibilities will include:- **Responding to Customer Queries:** You will handle incoming calls, emails, and chat requests, providing clear information and support to customers based on their inquiries.- **Resolving Issues:** You will identify customer problems and actively work to resolve them, ensuring a positive experience while following company policies.- **Maintaining Customer Records:** You will enter and update customer information accurately in our system, ensuring all interactions are documented.- **Providing Product Information:** You will assist customers by offering detailed information about our products and services, helping them make informed decisions.- **Escalating Issues:** If you encounter problems that cannot be solved immediately, you will escalate them to the appropriate team members to ensure timely resolutions.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. A good level of problem-solving ability is essential, along with a friendly and patient demeanor. Basic computer skills, including familiarity with customer service software, are necessary, and a keen attention to detail will help you maintain accurate records. Prior experience is not required, making this an ideal opportunity for individuals eager to start their career in customer service. A positive attitude and willingness to learn are essential for success in this role.

We are looking for a Customer Service Associate in Bangalore, India, to join our team. The ideal candidate will have 1 to 3 years of experience in customer service and a minimum education level of 12th pass. This is a full-time role that requires working from the office.Key Responsibilities:- **Assisting Customers**: You will handle customer inquiries through various channels like phone, email, and chat, ensuring timely and accurate responses to their questions and concerns.- **Problem Solving**: You will work to resolve customer issues effectively, using your critical thinking skills to provide solutions and ensure customer satisfaction.- **Product Knowledge**: You will need to learn about our products and services. This knowledge will help you assist customers better and provide them with relevant information.- **Documentation**: You will be responsible for maintaining a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date.- **Team Collaboration**: You will work closely with other team members to share insights and improve service quality, contributing to a positive team environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to listen actively. A good understanding of customer service principles is important. You should be patient, friendly, and able to work under pressure. Proficiency in using computers and basic software applications is essential. A willingness to learn and adapt is highly valued.Contact person : Call/WhatsAppAzeem 7829443372