Position ž¡Customer care Executive
˜‘ï¸ Salary ž¡ 2,70,000 to 3,20,000 LPA
˜‘ï¸ Job Location ž¡New Airport, Bangalore
˜‘ï¸ Working days : 5 days & 2 days off
˜‘ï¸ Process ž¡ E- Commerce
˜‘ï¸ Language ž¡Excellent Hindi & English Communication
˜‘ï¸Education ž¡ 10th + 3 years Diploma / 12th / Graduation / PG
˜‘ï¸ Salary ž¡ 2,70,000 LPA ( For reshers)
˜‘ï¸ Salary ž¡ 3,20,000 LPA ( For Experienced )
˜‘ï¸ Shifts ž¡ 9 am - 7 pm (9 hours shifts)
˜‘ï¸ Interview ž¡ Virtual only
˜‘ï¸ Notice ž¡ Immediate only
📖🖊ROLES & RESPONSIBILITIES
🷠Inbound customer process.
ðŸ·Resolve the queries of customers related to ( Damage, Products Return, Missing Products, Delay in Delivery) .
🷠Chat and Mail process.
ðŸ·Follow up with customers
🷠Customer issues and guarantee End -to - End satisfaction with customers.