Customer Service Associate Graduate Jobs in Mohali

Hiring: Customer Service Executive - International ProcessLocation: MohaliExperience: 1-5 YearsSalary: 25,000 - 35,000 per month, based on experience, skills & competencyShift: Night Shift Candidates must be comfortable working in international/US shiftsJob OverviewWe are hiring Customer Service Executives to support an international client. The role involves handling customer queries, providing appropriate resolutions, and delivering a high-quality customer experience.Key ResponsibilitiesHandle customer queries through voice/customer service channels.Provide accurate information and effective solutions to customers.Maintain a professional and customer-focused approach.Resolve customer concerns within defined timelines.Follow process guidelines, quality standards and company policies.Maintain required productivity and customer satisfaction levels.Candidate Requirements1-5 years of experience in International Customer Service / International BPO.Excellent English communication skills.Strong customer-handling and problem-solving abilities.Comfortable working in night shifts.Candidates with experience handling international/US customers will be preferred.Salary & Benefits25,000 - 35,000 per month, depending on experience and competency.Opportunity to work with a leading international client.Growth-oriented work environment.TransportationFemale candidates: Drop facility available for night shifts as per company policy.Male candidates: No cab facility; candidates should arrange their own transportation.

Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

1) Answer incoming customer phone calls and take appropriate action for each call2) Maintain customer satisfaction ratings based on explicit criteria set forth by the company3) Attend mandatory training sessions to stay updated on product or company policy changes4) Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input5) Input data into the company computer platform to keep each customer record updated

HDFC Bank is hiring for Virtual Relationship MangerCandidate must be a graduate.He/She must be comfortable in English, Hindi and Punjabi LanguageFresher or Experience both can apply.Salary upto 20,000 plus incentives

Hiring Customer Support Executive for MNC BPO Company.Education:-12th or any GraduateSalary upto 32 KNight ShiftsEnglish Communication is Mandatory.

Responsibilities Answering phones and explaining the product and services offered Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services.Requirements Command on English Language (both verbal and written) High school diploma or equivalent. Work experience as a Tele caller or a similar role in the Sales Department. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks

Urgently Hiring Customer Care ExecutiveLocation- Chandigarh/MohaliQualification- 12th & aboveGood English skillsFresher/ExperiencedSalary - 25000 to 30000

Customer Service Representatives required for morning to evening shift with fixed Sunday off. Benefits: Medical, PF,ESI, GPA, Gratuity etc.

Internship for 2 Months (can be extended)Preferred Candidates from Chandigarh and nearStipend Offered : Rs 6,500 to Rs 41,500 per month Internship InformationThe internship will start in November 2021 with a Training Program of 1 week.Selected intern's day-to-day responsibilities include:1. Get users registered on the application and explain the service benefits2. Convince them to pay for the service we are offering (training will be given)3. Maintain the reports of the daily registration and customer4. Generate leads on their ownSkills Required :1. Interpersonal skills2. MS Excel3. Good Communication Skills and Working Proficiency4. Good Networking Skills5. Languages Known : Hindi, EnglishPerks : 1. Internship Certificate2. Letter of Recommendation (According to performance)3. Flexible Working Hours4. Informal Dress Code5. 5 Days a week6. PPO (Pre-Placement Offer) according to performance

Urgent requirementVacancy for customer care Executive in Cars24 Gold & Indiabulls Process Below Mentioned are the requirements Good Communication Skills are required for Cars24 & Average Communication Skills for Indiabulls Qualification - 12th & above Salary(Cars24 Gold) - 15K Inhand + Incentives upto 12K Salary(Indiabulls) - 10K inhand + Incentives upto 3K Permanent Morning(General) Shifts for Both Boys & GirlsLOCATION : MOHALIInterested candidates can drop thier resume on whats app Contact Simran Note No charges for job

Looking for young candidates based in Banglore for the post of customer care executives and telecallers. Educational qualification required : Graduate and Undergraduates.

our company named as GREET SERVE WEB SOLUTIONS now open the vacancy for freshers / experienced also. Come and grab this opportunity make your future bright with the knowledge of SEO BPO Digital Marketing Software Designing App Developing . our main motive is that we need to improve our work with good skills so that you can come and join or one day we make it umpire ... Thanks Regards Hr / Greet Serve Web Solutions

Telecallers are required The candidate should have good communication skills Minimum qualification is 10+2 Freshers can apply .

Telemarketing executive will be responsible for tracking leads from digital sources, calling prospective customers, gather requirements, setting up meetings with decision makers for the Sales team to build relationships and convert into projects.

Blended Process (Voice/backend)US-based international call center, Required candidate with good communication skills. Night shift.

Job briefMNC company in Tricity is looking for an aggressive & experienced self-driven Female TelesalesRepresentative to join our strong sales team! Experience in selling financial products is a majoradvantage As an outbound Domestic Telesales Representative, you will be responsible forworking with our existing customers and helping customer retention.Need outstanding communicator and listener with the professional and friendly approach to helpcustomers and assist them with their account depositsResponsibilities: Contact potential or existing customers to inform them about product orservice they signed up for Answer questions about products (post training) Ask questions to understand customer requirements and help them tomaintain their account balance Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Enter and update customer information in the database Keep records of calls and sales and note useful information Follow the quality matrix diligently

Hiring for International voice process ( Work from the office )Location- MohaliGood English skillsJob responsibilities:- 1. Handling US customers queries through voice calls2. Must have fluent English skills3. Basic computer knowledge1 - 2 Years Experience in SalesSalary -32000/- additional benefits Rotational Shifts 5 days workingJob Opportunity for English GraduatesPreferable Min. Qualification: MA English, or English Hons.(Please bring your degrees along)IELTS qualified candidates with scores above 7 can apply tooJob Duties: Offer support and solutions to customers in accordance with the company's customer service policiesBenefits: Good incentives0.1- 3.00 YearsJob Types: Only Experienced(Should be advanced comm skills)Note: This position required excellent communication skills. Please read carefully before applying for this job.Candidates from nearby locations will be preferredImmediate joiner or 15 days notice period will be preferredJob Type: Walk-InSalary: 18,021.00 - 35,000.00 per monthSpeak with the employer

Urgently required inside Sales candidateProcess: Cars24 Premium Below Mentioned are the requirements Sales Experience is mandatory but freshers with Fluent English can also apply. Excellent communications in English is mandatory Qualification - 12th & above Salary - 15K (For Fresher) & 20K (For Experience) Permanent Morning (General) ShiftsWork location: MohaliIt's a work from office profile.Note- interview mode is face to face .Note No charges for job