Customer Service Associate Graduate Experience Jobs in Noida

As a Customer Service Associate, you will be responsible for providing excellent customer service to all clients. This includes answering inquiries, resolving complaints, and ensuring customer satisfaction. You will also be required to maintain customer records and contribute to overall team performance.Key responsibilities include responding to customer queries promptly and professionally, handling and resolving customer complaints effectively, and ensuring customer satisfaction through excellent service delivery. Additionally, you will be expected to maintain accurate customer records and contribute to team goals by collaborating with colleagues.The ideal candidate for this role should have 1-2 years of experience in customer service, be a graduate, and possess excellent communication and interpersonal skills. Strong problem-solving abilities, a customer-focused mindset, and the ability to work well in a team are also important expectations for this position. Working from the office in Noida Sector 63, this full-time role requires someone who is dedicated to providing top-notch customer service.

# We Are Hiring: Business Development Associates (BDA) & Senior BDAs Experience: 1-4 years in Sales (Tech course sales experience is a must!) Locations: Noida / Bangalore Salary: Up to 8 LPA + Uncapped Incentives# Why You Should Apply? 5-Day Work Culture Your weekends are yours! Uncapped Earnings The more you sell, the more you earn! Thriving Work Culture Join a team that supports and grows together! Premium EdTech Brand Work with one of the top players in the industry!How to Apply? Apply directly here: https://lnkd.in/gN46vxDpResponsibilities:- Reach out to prospects and provide guidance on navigating the tech landscape.- Follow up with existing prospects to explore new opportunities with our offerings.- Qualify prospects career goals and identify how our services can assist them.- Commit to meeting and exceeding daily input and output targets.Requirements:- 1-6 years of experience in sales or business development.- Undergraduate degree in any stream, preferably B.Tech.- Excellent verbal and written English communication skills.- Passion for sales and achieving targets.- Preliminary knowledge of LSQ (Likert Scale Questionnaire).- Proficiency in handling tech products is preferred.- Experience handling a ticket size of over 50K is an added advantage.

About UsSudo24 Learning Private Limited is a dynamic and fast-growing EdTech companycommitted to transforming education. We offer innovative and impactful educationalproducts that empower learners and educators alike.Position OverviewWe are looking for a motivated and experienced Business Development Executive (BDE)with a background in the EdTech industry. The candidate will play a crucial role in drivingsales, building relationships, and contributing to the companys success.Key Responsibilities1. Sales and Revenue Generation: Drive sales of educational products and achieve monthly/quarterly sales targets. Proactively identify and close new business opportunities.2. Lead Generation and Conversion: Identify potential leads and follow up effectively to convert them into clients. Build and maintain a robust sales pipeline.3. Client Relationship Management: Establish and nurture strong relationships with customers. Handle client inquiries, concerns, and ensure customer satisfaction.4. Market Research: Conduct market analysis to understand customer needs and industry trends. Provide feedback to improve product offerings and sales strategies.5. Reporting and Documentation: Maintain detailed records of sales activities, leads, and follow-ups. Prepare and present regular sales reports to the management.Qualifications and Skills Bachelors degree in Business, Marketing, or a related field. 1-3 years of relevant experience in the EdTech industry (preferred). Proven track record of achieving or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Self-motivated, result-oriented, and comfortable working independently. Proficiency in CRM tools and MS Office Suite.

Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.

Location NoidaWorking Hours: Monday - Friday from 4:30 pm to 1:30 am IST (7 am to 4 pm EST)Desired Qualification: Bachelors degree in any technical field (BTECH, Computer Science,Architecture, etc.) OR MBA preferably in Sales & Marketing.Required Experience: 0-5 years of experience in Sales Preferred Sales experience in US B2BWe are looking for an energetic BDA to help drive our sales and grow the business. You will attract new clients and build solid relationships with them while maintainingexisting relationships. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities.Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.Conducting market research and identifying potential clients.Cultivating strong relationships with new clients, while maintaining existing client relationships.To know more visit us at www.apnewala.comBecome a subject matter expert on our product line and have meaningful dialogue with clientsCollating and maintaining client information in the CRM database.Developing and implementing sales strategies, client service and retention plans, and analysing sales data to inform or update marketing strategies.Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.Ability to connect with our Production Team to solve clients technical requirements related to our productsAbility to manage multiple projects concurrently and meet deadlines.Identify new business opportunities and partners.Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.Primary responsibilities: Subject Matter Expert: Learn product line and become a subject matter expert on products Sales Opportunities: Source new sales opportunities through inbound l

Hello Folks! We are thrilled to announce new openings for the International Voice Process! Positions available in:- Technical Support - Customer Service Experience: 1 to 4 yearsSalary: Up to 4.5 LPALocation: NoidaWorking Days: 5 days, with a rotational week offCab Facility: Provided for both sidesMode of Interview: Direct & Telephonic InterviewNotice Period: Immediate Joiners PreferredFor more details and to seize this opportunity, reach out to:Sakthi Priya HR

Responsibilities:1. Communicate with customers via phone, email and chat2. Understanding the products and services provided by the company.3. Resolving customer complaints, service issues, and queries.4. Providing detailed information to customers5. Negotiating the terms and conditions with the customers6. Maintaining a healthy relationship with the clients7. Offering exceptional customer service and taking feedbackDesired Qualities:Clear communication skills, product and service expertise, the ability to use positive language, persuasive speaking skills, and effective listening.Experience: At least 1 year of relevant work experienceQuality requirement:1. Excellent Communication Skills2. Open to Blended Process (Chat + Calls + Email)3. Open to Rotational shift, Split shift and evening Shift4. Comfortable with the bond of 6 months.Technical Requirements:1. Windows laptop with (Windows 10 or above), Ram (8gb or above)2. High Internet Connection with Speed more than 50mbps3. Proper Electricity with backup like inverter or generator. Power backup is must.

Dear Candidates,Tech Mahindra is hiring for Technical Support Associate role for US Telecom Company.Eligibility:6M/1 yr experience is mandatory in International Voice Process.Undergrads & Grads both eligible.Excellent Communication Skills.Location:NoidaWork & Process Type:Should be flexible to work from officeShould be flexible with Rotational Shift & Rotational Weekly Off

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

We're looking for candidates having more than one year of experience in any international voice experience. Any Graduate with 1 year of experience and UG with 2 years of international voice experience can apply.

Job Description: Process: Verizon (voice/chat) ,Wire less, sale and services,Wire line, tech support( international voice)Experience: Min 6 months to 5 yearsJob Role: Associate/ Senior AssociateCTC: 3.1 to 4.1 LPAPerks: Good Incentive + Loyal bonus 20kRotational ShiftTwo way cab5 Days WorkingHi Tech CITY(Hyderabad), Pune, Noida.Work From Office

Sales Executive Responsibilities:Setting sales goals and developing sales strategies.Researching prospects and generating leads.Contacting potential and existing customers on the phone, by email, and in person.Handling customer questions, inquiries, and complaints.Preparing and sending quotes and proposals.Managing the sales process through specific software programs.Building and maintaining a CRM database.Meeting daily, weekly, and monthly sales targets.Participating in sales team meetings.Relationship Manager Telesales knowledge (freshers can apply) Education: Masters Salary: Up to 5K Plus incentive Location: Dubai/Abu DhabiSales Executive Requirements:1+ years of sales experience.Excellent customer service and sales skills.Strong verbal and written communicator.Excellent phone and presentation skills.Proficiency in Microsoft Office, CRM, and sales software programs.Good negotiation and problem-solving skills.

A Telemarketer works as a sales representative that uses the telephone to communicate with potential customers. A Telemarketer uses a prepared sales script and contacts customers over the phone to offer a product or service. They have a detailed understanding of the product being offered and can answer potential questions and information about pricing and shipping options. A Telemarketer usually works from a call center and is generally found in an open floor office with a team of other representatives.

JOB DESCRIPTION Tele Sales executive Digital sales Responsibilities : - Calling customers and updating them about the company's , services, or new launches Addressing any customer queries and complaints Questioning customers to understand their requirements and preferences Maintaining and updating database with customer information Fulfilling the monthly and yearly sales target Creating and presenting detailed sales reports Directing potential sales leads to the Sales Representatives Maintaining a record of day-to-day calls and sales activities Assisting the Sales department in planning and implementing effective sales strategies Monitoring KPIs and sales achievements Analyzing and presenting competitor sales activities Keeping up-to-date with the latest industry developments and company offerings Assisting in facilitating future sales Noting customer requirements or orders and processing the same to the concerned departmentRequirements : - Bachelors degree in any field. Proven work experience as a Telesales Representative, Telecaller, or a similar position in the Sales department( website or digital sales preferd ) Excellent communication and interpersonal skills Good time management and organizational skills Strong presentation and negotiation skills Proficiency in Microsoft Office Good telephone etiquettes Impressive multitasking and problem-solving abilities Ability to manage stressful situations and strict deadlines Highly motivated individual Ability to work independently and collaboratively Ability to offer excellent customer serviceJob Types: Full-time, Regular / PermanentNo. of vacanccy : 8 Tele Sales executiveLocation : Noida Sector 62Salary: 20,000.00 - 35,000.00 per month or Negotiable Schedule: Day shiftCOVID-19 considerations:Wearing a mask is mandatory.EducationExperience:Telesales: 1 year (Preferred)Information Technology , websites sales digital marketing

Candidate will handle international customers on call and will provide technical solution trained by the company.

Good Communication Skills, Good Voice Speaker, Basic Knowledge of Computer

-Answer incoming calls and respond to customer's emails.-Team Handling-Management and resolve customer complaints.-Lead allocation to the Sales Teams-Identify and Resolve issues of existing candidatesRequired Candidate profile-Good communication skills-Email writing skills to customers

We have vacant of 100 CCE Jobs in Noida,Delhi/NCR,Gurgaon Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill communication skills, voice process etc.

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.

Responsibilities:1. Communicate with customers via phone, email and chat2. Understanding the products and services provided by the company.3. Resolving customer complaints, service issues, and queries.4. Providing detailed information to customers5. Negotiating the terms and conditions with the customers6. Maintaining a healthy relationship with the clients7. Offering exceptional customer service and taking feedbackDesired Qualities:Clear communication skills, product and service expertise, the ability to use positive language, persuasive speaking skills, and effective listening.Experience: At least 1 year of relevant work experienceQuality requirement:1. Excellent Communication Skills2. Open to Blended Process (Chat + Calls + Email)3. Open to Rotational shift, Split shift and evening Shift4. Comfortable with the bond of 6 months.Technical Requirements:1. Windows laptop with (Windows 10 or above), Ram (8gb or above)2. High Internet Connection with Speed more than 50mbps3. Proper Electricity with backup like inverter or generator. Power backup is must.