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Complaint Handling Jobs

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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Indore
Customer Relationship Clinet Handling Complaint Management Order Processing Cross Functional Coordination Call Coordinator B2B Support
As a CRM Executive, your primary focus will be on managing customer relationships and ensuring a positive experience for our clients. You will play a crucial role in maintaining loyalty and satisfaction, which directly impacts our business success.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone, email, and in-person to address inquiries and resolve issues, ensuring a high level of service.- **Data Management:** Maintain and update the customer database, ensuring all information is accurate and current for effective communication and analysis.- **Feedback Collection:** Gather customer feedback and insights to identify areas for improvement in service delivery and product offerings.- **Reporting:** Prepare regular reports on customer interactions and satisfaction levels for management review to help shape strategic decisions.- **Collaboration:** Work closely with other teams such as Sales and Marketing to align customer relationship strategies and enhance overall customer experience.**Required Skills and Expectations:**A successful candidate should have a background in customer relationship management, ideally with 1 to 2 years of experience. Strong communication skills are essential, as you will need to convey information clearly and effectively. You should be proficient in using CRM software and have a good understanding of data entry and management practices. A proactive attitude and problem-solving abilities will be valuable in resolving customer issues. Additionally, given the role's requirements, candidates must be female and willing to work full-time in the office.
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  • 1 - 5 yrs
  • Indore
Customer Handling Inbound Calls Handling Outbound Calling Chat Support Complaint Handling CRM
Company name: The Art of BusinessJob Title: Support ExecutiveLocation: IndoreSalary: 20,000 30,000 per monthExperience: 1 yr - 5 yrShift: Rotational shiftsContact no. 8817267648Job Responsibilities:Handle inbound and outbound calls.Respond to customer queries via phone, email, or chat.Provide accurate information about products/services.Resolve customer complaints in a professional manner.Maintain customer records in CRM/software.Follow up with customers for feedback or issue resolution.Meet daily/weekly targets (calls, tickets, response time).Coordinate with internal teams to resolve customer issues.Required Skills:Good communication skills (Hindi & English).Basic computer knowledge (MS Excel, MS Word).Ability to handle pressure and multitask.Good listening and problem-solving skills.Customer-focused attitude.Basic knowledge of CRM tools.
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Walk-Ins Interview For Service Engineer

Kelsons Engineers & Fabricators

  • 5 - 11 yrs
  • 7.5 Lac/Yr
  • Shiroli MIDC Kolhapur
After Sales Service Machine Maintenance Electrical Erection Commissioning Engineer Complaint Handling
Installation & commissioning of machinery/equipmentRoutine maintenance, inspection, and troubleshootingAttend breakdown calls and ensure minimal downtimeProvide technical support to customers on-site & remotelyPrepare accurate service reports and documentationCoordinate with internal teams for parts, repairs, and solutionsEnsure adherence to safety, quality, and company standardsMaintain strong customer relationships and professionalismWillingness to travel as per service requirementsExperience in after-sales/service engineering preferred
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Passenger Service Hospitality Complaint Handling Coordination Skills Flight Attendant Flight Steward Flight Supervisor Flight Stewardess Flight Operator Aviation Aviation Security Aviation Trainer Aviation Safety Multilingual Skills Communication Teamwork Adaptability Administrative Skills
Job SummaryA Flight Attendant is responsible for ensuring the safety, comfort, and overall in-flight experience of passengers. The role includes conducting safety procedures, delivering exceptional customer service, managing cabin operations, and maintaining professional standards in compliance with airline policies and international aviation regulations. Key Responsibilities1. Passenger Safety & CompliancePerform pre-flight safety checks and ensure all equipment is operational.Conduct safety briefings and demonstrate emergency procedures to passengers.Ensure compliance with safety, security, and regulatory standards (IATA/ICAO).Monitor cabin throughout the flight to maintain a safe and secure environment.Respond promptly and effectively to in-flight emergencies, medical incidents, or unusual situations.2. Customer Service & Passenger CareWelcome passengers on board and assist with seating, boarding, and luggage placement.Provide high-quality service including meals, beverages, and premium hospitality.Address passenger inquiries, requests, and special needs with empathy and professionalism.Manage customer complaints diplomatically and resolve conflicts calmly.Ensure passenger comfort, cleanliness, and satisfaction throughout the journey.3. Cabin & In-Flight OperationsPrepare the cabin before takeoff and ensure readiness for landing and arrival.Coordinate service routines, duty-free sales, and onboard announcements.Manage inventory of catering supplies, amenities, and duty-free products.Handle cash, payment systems, and complete post-flight reports/documentation.Support smooth communication between cockpit crew, cabin crew, and ground staff.4. Professional Conduct & Team CollaborationMaintain high standards of grooming, uniform, and etiquette as per airline policy.Work collaboratively with multicultural team members in a dynamic environment.Attend mandatory training, briefings, and refresher courses regularly.Uphold the airlines brand image and deliver a positive passenger experience. Required Skills & CompetenciesExcellent customer service and hospitality skillsClear communication and interpersonal abilitiesHigh level of safety awareness and emergency handling capabilityConfident, calm, and professional behavior in stressful situationsStrong teamwork, adaptability, and problem-solving skillsCultural sensitivity and high emotional intelligence (EQ) Qualifications & ExperienceEducation: High School Diploma / 10+2 or equivalent (Degree in Hospitality/Aviation preferred)Experience:Freshers welcome (training provided)Experience in customer service, hospitality, or aviation is an advantageLanguage Skills:Proficiency in English (verbal & written)Additional languages preferred for international airlinesCertifications:First Aid & CPR (Preferred; may be provided by airline)Safety & Emergency Procedures (Required; provided after selection) Physical & Medical RequirementsGood physical health and medical fitness as per aviation standardsGood eyesight and hearing; ability to meet height/arm-reach requirementsNeat appearance with professional grooming standards Work ConditionsFlexible schedule, including nights, weekends, holidays, and long-haul flightsFrequent domestic and/or international travelFast-paced, multicultural, and physically demanding work environmentHandling challenging passengers, turbulence, time-zone changes, and irregular situations
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Customer Service Safety & Security Emergency Response Crisis Management Security Awareness Passenger Screening Handling Complaints Communication & Interpersonal Diplomacy Teamwork & Coordination Positive Attitude Professional Appearance Hospitality Adaptability
We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.
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Assistant Manager CRM

Bhushan International

  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • Patna
CRM Sales SAP CRM Negotiation Skills Problem Solving Team Leader Customer Relationship Complaint Handling Communication
We have vacant of 1 Assistant Manager CRM Job in Patna, Experience Required : 2 Years Educational Qualification : B.Sc, B.Tech, M.B.A/PGDM Skill CRM Sales, SAP CRM, Negotiation Skills, Problem Solving, Team Leader, Customer Relationship, Complaint Handling, Communication etc.
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Computer Savy Customer Service Problem Solving Complaint Handling Service Desk
Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team
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Customer Relations Manager For JCB Dealership

Patliputra Equipment Private Limited

  • 3 - 5 yrs
  • 6.5 Lac/Yr
  • Patna
Customer Relation Associate Complaint Handling Report Builder Computer Microsoft Excel
Required Manager for Customer Relations department for a known JCB authorised dealership
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Sitapura Jaipur
Billing Counter Serving Customer Service Complaint Handling
As a Customer service executive/Counter Staff member, you will be responsible for: 1.Preparing and cooking food items according to cafe recipes and standards.2.Maintaining a clean and organized kitchen and counter area.3.Serving customers, handling cash transactions, and operating the POS system.4. Ensuring high standards of food safety and hygiene.5.Assisting with inventory management and stock ordering.6.Providing excellent customer service and addressing customer inquiries.7. Any other related duties assigned by the management.
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Customer Management Stock Control Team Coordinator Staff Management Complaint Handling Inventory Manager Client Billing Customer Focus Hygiene Manager Salon Beauty Advisor Hairstyling
Job titleSalon Manager (Men's Grooming)Skills and Qualifications:Proven experience in salon management or a similar role.Freshers with a passion for men's grooming are encouraged to apply.Flexible and able to work 8-hour shiftsStrong leadership, communication, and interpersonal skills.Candidate should know speaking basic Kannada,Tamil,Hindi & English.Excellent customer service and problem-solving abilities.Ability to manage a team and motivate staff.Basic Knowledge of salon operations, hygiene standards, and inventory management.Basic marketing and promotional skills.Familiarity with relevant salon equipment and products is preferable.ResponsibilitiesOversee daily operations:Manage the salon's day-to-day activities, including opening/closing, scheduling, inventory, and ensuring a smooth workflow.Monitor employee performance, provide feedback, and address any performance issues.Customer Service:Oversee the customer experience, handle complaints,ensure high levels of customer satisfaction and maintaining a welcoming atmosphere.Financial Management:Handling all aspects of billing,managing invoices,Track salon earnings, manage expenses, and maintain records of transactions.Inventory Management: Maintain inventory of salon products, order supplies, and manage stock levels.Hygiene & Safety: Ensure the salon maintains high standards of cleanliness and complies with hygiene standards and safety regulations.
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Staff Development Implementation Service Improvement Accreditation Complaint Handling
Urgent hiring for Quality Coordinator in International Hospitals.JOB DESCRIPTIONPROFILE: Quality CoordinatorEDUCATION QUALIFICATION: MINIMUM REQUIREMENTS DIPLOMAEXPERIENCE: EXPERIENCEBENEFITS: MEALS, ACCOMMODATION, MEDICAL INSURANCE, 30 PAID LEAVES ANNUALLY WITH AIRFARE TICKETSSalary: starting 2200$-up to 4000$TERMS OF EMPLOYMENTFull-time (240 days including holiday).This is an annualized role so hours worked may vary from month to month.The salary will be paid monthly.OT (overtime) as per company requirements.Quality CoordinatorResponsible for the development, implementation, and evaluation of the hospital's overall quality improvement program that includes ancillary, nursing, and medical staff departments. Identify trends, prioritize and recommend improvements, and ensure compliance to Healthcare Accreditation Standards. The Quality Coordinator will also investigate incident reports, patient complaints, patient care issues, and other issues as requested by Quality Manager.*For sending your application, send the below mentioned documents:*a) Updated Resume/CVb) 10th Mark sheetc) Degree/Diplomad) Id Proof/PassportWE DO NOT CHARGE ANY SERVICE FEES.For more information kindly contact,Contact: AnaContact# : +91-9266112398 available on whats app alsoEmail id: worldlinq4@gmail.com
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Outbound Calling Customer Care BPO Operations BPO Voice International BPO BPO Sales International Voice Process International Voice Call Center Chat Support Good Communication Skills Telecaller Telecalling Executive International BPO Voice Process Inbound Calls Outbound Calls Telesales Representative Handling Customer Queries Complaint Handling Inbound Calling BPO Telecaller
we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli
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Customer Relationship Outbound Calling Voice Process Inbound Voice Process Inbound Process Customer Service English Language Customer Calling Outbound Sales Customer Support Inbound Complaint Handling Problem Solving BPO Call Center Call Center Agent Call Center Domestic BPO International BPO Executive Handling Customer Queries Customer Sales Executive Telecaller Tele Marketing Inbound Calls Outbound Calls
we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k
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  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Communication Sales Specialist Customer Care Problem Solving English Language Complaint Handling Voice Process Customer Service International Call Center
Customer Support: Assist customers with inquiries regarding various insurance policies, products, and services offered by PolicyBazaar.Issue Resolution: Address and resolve customer complaints or issues promptly and efficiently, ensuring a positive customer experience.Product Knowledge: Maintain up-to-date knowledge of the insurance products and services available to provide accurate information to customers.Communication: Communicate effectively with customers through various channels (phone, email, chat) to provide assistance and guidance.Documentation: Maintain records of customer interactions, transactions, and feedback to track issues and improve service quality.Sales Support: Identify customer needs and suggest relevant insurance products, contributing to sales goals while ensuring compliance with company policies.Follow-Up: Conduct follow-ups with customers to ensure their issues are resolved and they are satisfied with the service received.Feedback Collection: Gather customer feedback to help improve service offerings and identify areas for improvement.Collaboration: Work with other departments, such as sales and technical support, to resolve complex issues and enhance customer experience.Training and Development: Participate in training sessions to stay informed about new products, policies, and changes in regulations affecting insurance services.
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  • 0 - 2 yrs
  • Greater Noida Sector 62
Call Customer Care Customer Service Troubleshooting Skills Voice Process Problem Solving Inbound Complaint Handling English Language Inbound Voice Process Voice Support Hindi BPO Domestic Calling Telesales Work From Home Query Management
Hiring Alert: Tech Mahindra Voice and non voice Process )- (Work from office) Noida location.Job Role: Customer care executive (6 Days Working Profile)Responsibilities:*Have to provide the best resolutions to the customer.*Able to work in 24*7 Shifts.Requirements:*Any Graduate/Post Graduate can apply.* GoodCommunication Skills in hindi and english Required.*Only Immediate Joiners Required.* Experienced candidates can apply .Package and other Benefits:*Salary bar: 1.70LPA to 2.10LPA*Performance based incentives.*General Shifts will be given to Female Candidates after training.* Transport allowance will be given to the Male candidates in odd timings.* Provident Fund and Employee State Insurance available.How to Apply:Interested Candidates can directly walk-in at: B-19, Techmahindra, Opposite DME College Noida Sector-62Contact:Hr. Neetu Mishra (8810230624) Tech Mahindra
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  • 0 - 1 yrs
  • Whitefield Bangalore
Customer Care Customer Service Problem Solving Complaint Handling Voice Support Domestic Calling English Language
Handling customer serviceSolve queries of customers
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Customer Care Customer Service International Call Center Problem Solving Complaint Handling Inbound Voice Process Inbound Voice Process
Job OverviewWe are seeking a dedicated and customer-oriented Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities Respond to Inquiries Answer customer inquiries via phone. Provide accurate information regarding products and servicesSkills: Fluency in English is a must, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to handle stressful situations. Ability to work independently and as part of a team.
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Customer Care Executive

The Best Services & Enterprise's

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Ghaziabad
Customer Care Service Desk Customer Service Complaint Handling
Good in typing skills.Should be able to understand English and Hindi.Day process. Kaushambi.No outbound calling.Whatsapp chatting and support.Should be from a nearby location.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Nagpur
Customer Care Customer Service Problem Solving Complaint Handling Voice Process
Handling Customer Inquiries: Respond to customer queries via phone, email, or chat.Resolving Complaints: Address and resolve customer complaints in a timely and professional manner.Feedback Collection: Collect feedback from customers and report issues or improvement areas to management.Maintaining Professionalism: Ensure a polite and positive tone during customer interactions at all times.
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Logistics Supply Chain Management Cargo Handling Cargo Operations Compliance Equipment Operation Communication Coordination Breakdown Procedures Custom Clearance Inventory Control Safety Management System Complaint Resolution
Hiring for 27 Air Cargo Executive / Airport Jobs Jobs in Bhubaneswar, Amritsar, Jaipur, Coimbatore, Salem, Agartala, Kolkata, Diu, Daman for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree with Good knowledge in Logistics, Supply Chain Management, Cargo Handling, Cargo Operations, Compliance, Equipment Operation, Communication, Coordination, breakdown procedures, Custom Clearance, Inventory control, Safety Management System, complaint resolution etc.
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Cabin Crew Fresher

Indo Job Solutions

Guest Handling Customer Service Hospitality Cabin Crew Complaint Handling Communication Interpersonal Skills Teamwork Leadership Ground Staff Positive Attitude Airline Procedures Flight Attendant Flight Operator
Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance
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