81

Customer Relationship Manager Graduate Jobs in Kolkata

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  • 1 - 3 yrs
  • Ruby Hosp. Main Road Kolkata
Customer Relationship Negotiation Skills
As a Relationship Manager, you will be the main point of contact for our clients, ensuring their needs are met and fostering strong, long-lasting relationships. Your role will be crucial in enhancing customer satisfaction and driving business growth.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to understand their needs and provide support, ensuring open lines of communication to maintain strong relationships.- **Account Management:** Oversee a portfolio of clients, ensuring all aspects of their accounts are managed effectively and efficiently to enhance customer satisfaction.- **Problem Resolution:** Address any client concerns or issues promptly, providing solutions that meet their expectations and ensure a positive experience.- **Reporting:** Prepare regular reports on account activity and performance trends to inform management and identify areas for improvement.- **Collaboration:** Work closely with other teams (sales, marketing, and operations) to provide clients with seamless service and to achieve overall business objectives.**Required Skills and Expectations:**To excel in this role, you should have 1 to 3 years of experience in relationship management or a similar field. Strong communication skills are essential, as you will be interacting with clients daily. You should be adept at problem-solving and possess a customer-centric mindset to enhance client relationships. Familiarity with account management software and a solid understanding of business practices will help you thrive. The ability to work well in a team and adapt to a dynamic work environment is also crucial for success in this role.
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  • 2 - 5 yrs
  • Kolkata
Customer Relationship Microsoft Word General Office Management Computer Skills Communication System English Language Quick Learner Communication Skills Microsoft Excel
We are seeking a dedicated Back Office Assistant to support our operations in Kolkata. The ideal candidate will have 2 to 5 years of experience and a graduate degree, providing essential administrative and operational support.Key Responsibilities:- **Data Management**: Organize and maintain important documents and records, ensuring accurate data entry and retrieval for smooth business operations.- **Communication**: Serve as a point of contact for internal teams. Respond to inquiries and relay information promptly and clearly.- **Report Generation**: Assist in creating and compiling regular reports, ensuring timely completion and accuracy to help in decision-making processes.- **Inventory Management**: Monitor stock levels and assist in placing orders for supplies, helping to maintain operational efficiency.- **Administrative Support**: Perform general office duties such as filing, scheduling meetings, and managing correspondence to ensure the office runs smoothly.Required Skills and Expectations:Candidates should have strong organizational skills and attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word, is essential. Good communication skills, both written and verbal, are important for interacting with colleagues. A proactive attitude and the ability to work independently as well as part of a team are expected. Candidates should be reliable, flexible, and capable of managing multiple tasks efficiently in a fast-paced environment.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Job Role of Back Office AssistantThe role mainly involves:Data entry and record maintenanceDocumentation verificationBanking operations supportMIS and report preparationCustomer file managementCoordination with branch and operations teamMain ResponsibilitiesDocumentation WorkVerify customer documentsMaintain account opening forms and loan filesUpdate KYC recordsScan and upload documents into the systemData Entry & Record KeepingEnter customer and transaction detailsMaintain databases and Excel sheetsUpdate daily operational reportsBanking Operations SupportAssist in account opening processSupport cheque processing and transaction recordsHandle back-end banking activitiesCustomer Support (Limited)Resolve basic customer queriesCoordinate with customers for pending documentsFollow up for verification or approval processMIS & ReportingPrepare daily/monthly reportsMaintain operational records for audit purposesCoordination WorkCoordinate with sales team, branch staff, and managersSupport finance and compliance departmentsSkills RequiredBasic computer knowledgeMS Excel and MS OfficeGood typing speedCommunication skillsAttention to detailDocumentation handling abilityEligibility CriteriaUsually required:Any GraduateFreshers can applyBasic English communicationComputer knowledge preferredSalary Range (India)
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Sales Manager - Kolkata

Car Mel Device Pvt Ltd

  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Kolkata
Direct Marketing Customer Relationship Channel Sales Direct Sales Interpersonal Skills Negotiation Skills B2B Sales Target Achievement Area Sales Sales Target Communication Skills
Job SummaryWe are looking for an experienced and dynamic Sales Manager to drive business growth for Fire Alarm and PA/VA (Public Address & Voice Alarm) systems across the Eastern Region. The candidate will be responsible for developing new business opportunities, managing key accounts, and achieving sales targets in verticals such as commercial buildings, industrial projects, infrastructure, healthcare, hospitality, and government sectors.Key ResponsibilitiesDevelop and execute sales strategies for Fire Alarm and PA/VA solutions in the Eastern Region.Identify and generate new business opportunities through consultants, system integrators, contractors, and end users.Manage existing client relationships and ensure customer satisfaction.Prepare techno-commercial proposals, presentations, and project quotations.Coordinate with OEMs, design, and technical teams for project specifications and approvals.Achieve monthly and annual sales targets.Track market trends, competitor activities, and upcoming projects.Conduct product presentations and training sessions for channel partners and customers.Support project execution teams for smooth handover and customer coordination.Desired Candidate ProfileBachelor
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Park Street Kolkata
Customer Relationship Negotiation Skills BFSI
As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary goal will be to enhance customer satisfaction and loyalty, helping the organization succeed.**Key Responsibilities:**- **Client Relationship Management**: Establish and nurture relationships with customers, understanding their needs and preferences to provide tailored solutions.- **Customer Support**: Respond to client inquiries and resolve issues promptly, ensuring high levels of satisfaction and trust.- **Sales and Upselling**: Identify opportunities to promote additional services and products based on client needs, contributing to revenue growth.- **Market Analysis**: Monitor industry trends and customer feedback, using insights to improve services and innovate new offerings.- **Reporting**: Prepare regular reports on client feedback, sales trends, and relationship metrics to share with management for strategic planning.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal and written communication skills are essential to interact effectively with clients and colleagues.- **Interpersonal Skills**: Ability to build rapport and manage relationships with diverse clients, showcasing empathy and understanding.- **Problem-Solving Skills**: A proactive approach to identify issues and provide effective solutions that meet client needs.- **Team Player**: Work collaboratively with team members to achieve common goals and enhance overall client satisfaction.- **Knowledge and Education**: A background in B.A, B.Com, B.Sc, or an Advanced/Higher Diploma is preferred, along with a desire to learn and grow in the role.
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  • 1 - 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Field Sales Customer Relationship Marketing
Career Opportunity: Client Relationship Manager (Financial Services)Join a growing financial services company as a Client Relationship Manager and build strong customer connections while driving business growth. If you have at least 1 year of field sales experience and a passion for client handling, this role offers a great platform to advance your career.
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  • 6 - 9 yrs
  • 6.5 Lac/Yr
  • Kolkata
Direct Marketing Customer Relationship Marketing Corporate Sales Marketing Communication Sales Operations Management Skills Lead Generation Problem Solving Negotiation Skills Project Sales Lead Management Sales Sales Target Sales Strategy Area Sales Target Achievement Time Management Direct Sales Field Sales Communication Skills Leadership
Sales Manager ResponsibilitiesCore Sales Responsibility Lead and manage the sales team to achieve monthly and annual sales targets Monitor daily sales performance and guide team members for target closure Develop sales strategies to increase revenue and market share Handle key customer negotiations and close major sales deals Ensure proper follow-up of leads and conversion into confirmed salesTeam Management Assign targets to each team member Track individual performance regularly Motivate team for higher productivity Conduct daily/weekly review meetings Train team on product knowledge and selling techniquesTarget Monitoring Compare actual sales vs target every day/week/month Identify gap areas and take corrective action Create action plans when target achievement is low Push high-potential deals for month-end closureClosing Sales Personally support team in important negotiations Resolve customer objections quickly Ensure fast quotation, follow-up, and order confirmation Focus on high-value clients for faster revenue growthReporting & Control Prepare sales reports for management Monitor pipeline, pending orders, and payment follow-up Forecast monthly business achievement Analyze competitor activity and market trendsSalary Range 50K-60K Level Companies ExpectAt this salary level, companies usually expect: 5+ years sales experience Strong team handling Proven target achievement Revenue growth responsibility Client relationship management
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Field Sales Executive - Kolkata

Del Marchio Eye Wear Pvt Ltd

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Channel Sales Direct Sales Management Skills Field Sales
*Area Sales Executive - Del Marchio Eye Wear Pvt Ltd*- Identify & cultivate new business opportunities- Conduct demos & presentations- Achieve sales targets- Tour with sample bag, complete field job- Collaborate with support teams*Requirements:*- Graduation - 1-2 years optical sales experience- Excellent communication skills- Strong product knowledge- Willing to travel*Benefits:* TA, phone & internet reimbursement
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  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Kolkata
Sales Customer Relationship Customer Service Interpersonal Skills
Need relationship manager for Kolkata location
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Sales Manager (5-8 Years)

SR Expert Services LLP

  • 5 - 8 yrs
  • 6.0 Lac/Yr
  • Kolkata
Direct Marketing Customer Relationship Field Sales Marketing Lead Generation CRM Marketing Communication Sales Operations
As part of standardizing our sales and ensuring consistent performance across the department, we are outlining the key working procedures, responsibilities, and evaluation parameters applicable to sales. 1. Key Responsibilities (KRAs)1.1 Sales Management & Strategy Develop and execute effective sales strategies for the entire product portfolio. Identify new business opportunities and key accounts to drive revenue growth. Conduct competitor analysis and monitor market trends to refine sales tactics and approach.1.2 Client & Account Management Build and maintain strong relationships with clients, partners, and vendors. Negotiate and close high-value deals in alignment with company objectives. Ensure high levels of client satisfaction through regular follow-ups, proactive engagement, and timely support.1.3 Sales Reporting & AnalyticsAll sales persons must maintain and share the following reports on time: Daily Sales Update: To monitor daily performance Weekly Sales Report: Highlight lead conversions, challenges, and progress on ongoing deals.(By Saturday 7PM) Monthly Sales Report: Detailed analysis of KPIs, targets vs. achievements, revenue insights, and strategies.(by last working day 7PM)Reports should be shared as per the prescribed formats and timelines.Each report must be sent via email, CCing all key stakeholders (reporting manager, operations, and accounts).Additionally, ensure that CRM systems and dashboards are updated daily for data accuracy and analytics.1.4 Team Leadership & Training Senior members are expected to mentor new or junior sales executives. Regular team training sessions will be conducted to improve sales skills and product knowledge. KPIs will be set individually, and performance evaluations will be carried out periodically.
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Retail Marketing Customer Relationship Good Communication Skills Computer Aviation Cargo Handler Airport Cargo Cargo Warehouse
As a Cargo Manager, you will be responsible for overseeing the shipment and handling of goods in Kolkata, India. Your key responsibilities will include coordinating logistics, ensuring timely delivery of cargo, managing inventory, and liaising with suppliers and carriers. You will be required to have strong organizational skills, attention to detail, and good communication abilities. A graduate degree is required for this full-time position, and freshers are welcome to apply. The role will be based in an office setting, requiring you to work closely with a team to ensure efficient operations.
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  • 1 - 3 yrs
  • 5.5 Lac/Yr
  • Golpark Kolkata
Field Sales Life Insurance Customer Retention
Urgent Hiring Female Relationships Manager for Direct Channel -Life Insurances Location Golpark , Kolkata ,CTC- 3 LPA to 5.5 LPA Role & responsibilitiesAchieve assigned business targets within specified timelines.Acquire new customers through field sales and relationship management.Ensure timely policy issuance by resolving pending cases and documentationCollaborate with supervisor for joint field work and client meetings.Develop and execute short-term and long-term sales plans to meet objectives.Drive sales and achieve targets by building relationship with Existing Customers.Cross Selling/Reference Selling opportunities.Ensure Renewal is collected to keep every policy live.Generating References through every customer interaction.Required Candidate profileHiring for well-known life insurance companyMinimum 2 years exp in Agency or Direct Channel in Life insurance companyGraduate mustAge Limit 36 yrs Interested Candidates can share your Resume by what's app 9836331299
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Kolkata
Back Office Assistant Targetless Job Computer Literate Customer Relationship Computer Operations
Totally back office job, Targetless job.For further details contact Mr Rahul Chatterjee (Asst Hr Manager): 9230976044
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  • 2 - 5 yrs
  • Kolkata
Office Operation Business Co Ordinator Data Warehousing Data Management Microsoft Office Office Accountant Customer Relationship Tally Administrative Skills Office Superintendent Followups Office Work Microsoft Excel Microsoft Word Clerical Work Data Entry Typing Skills MS Office Receptionist Activities Basic Computers
Role DescriptionThis is a full-time on-site role for an Office Assistant located in Kolkata. The Office Assistant will perform day-to-day administrative and clerical tasks to ensure the smooth functioning of the office. Responsibilities include managing phone calls, handling office equipment, scheduling appointments, maintaining office supplies, and providing general administrative support to the team.QualificationsStrong Phone Etiquette and effective Communication skillsProficiency in Administrative Assistance and Clerical SkillsExperience with Office Equipment and related operationsAbility to multitask, prioritize, and manage time efficientlyAttention to detail and organizational skillsProficiency in basic computer applications such as Microsoft Office SuiteEducational qualification: High school diploma or equivalent; additional certifications in office administration are a plusknowledge about Tally Software.
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  • 2 - 5 yrs
  • 4.3 Lac/Yr
  • South Kolkata
Customer Relationship Data Management Computer Operations Recruitment Development Organizational Management
Key Responsibilities:1. Customer Relationship:- Build and maintain strong relationships with customers to ensure their needs are being met efficiently.2. Data Management:- Organize and maintain important data and documents for the smooth running of the back office operations.3. Computer Operations:- Utilize computer systems and software to perform daily tasks such as data entry, email communication, and report generation.4. Recruitment Development:- Assist in the recruitment process by screening resumes, scheduling interviews, and coordinating with candidates.5. Organizational Management:- Coordinate and oversee various administrative tasks to ensure the office operates smoothly and efficiently.Required Skills and Expectations:1. Excellent communication skills to effectively interact with customers and colleagues.2. Strong attention to detail to accurately manage data and documents.3. Proficiency in computer operations and software such as Microsoft Office.4. Ability to multitask and prioritize tasks in a fast-paced work environment.5. Organizational skills to effectively manage office operations and administrative tasks.6. Previous experience in a similar role and knowledge of back office operations is preferred.
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Hiring Freshers || Relationship Manager

Generali Central Life Insurance Co. Ltd.

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • BBD Bag Kolkata
Customer Relationship Customer Service
Insurance sale, fixed salary with huge incentives.
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Sales Manager - Kolkata

Prerana Hr Solution

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Kolkata
Health Insurance Life Insurance General Insurance BFSI Banking Sales Direct Marketing Channel Sales Corporate Sales Direct Sales Retail Sales Customer Relationship Marketing Field Sales Cross Selling Communication Skills Sales Target Sales
Recruitment of the New agents and engaging with the existing agentsPlanning and devising the local scheme and engagement program for AgentsEnsuring the agents productivity and activationProduct Training to agent and agents life cycle managementBrand development by conducting sales campaignsEnsure Nil discrepancy and high customer service satisfactionEnsuring meeting of the goal sheet targets month on month basis
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Walk-in | Looking For Sales Manager

Star Health and Allied Insurance Company Ltd

  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Kankurgachi Kolkata
Marketing Retail Sales Customer Relationship
We have a vacancy for Sales and Marketing Manager and Agency Development Manager in our company - Star health and allied insurance company limited for Kankurgachi Branch(Kolkata)Please whatsapp your CV to me so I can go through it and call you for an interview.ThanksShibsankar Dutta7003691993
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • South Kolkata
Microsoft Excel Data Management Internet Customer Relationship
Client Coordinator and Database Management.
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Sales Executive Mass Communication Customer Relationship Manager Life Insurance Insurance Sales Lead Generation Field Sales Agency Channel
Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 4.5 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Contact on 6395208022Persons with big career gap can also apply. This is a genuine profile with no charges.
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Boarding Pass Executive Airport Ticketing Airline Operations Ground Hostess Customer Relationship Officer Aviation
Hiring for 12 Boarding Pass Executive Jobs in Kolkata,Kolkata South, Kolkata,Around Kolkata,Calcutta Greens, Kolkata,Rishra,Koch Bihar,Darjeeling,Siliguri,Kalimpong,Nadia, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, Other Bachelor Degree with Good knowledge in Boarding Pass Executive,Airport Ticketing,Airline Operations,Ground Hostess,Customer Relationship Officer,Aviation etc. Contact - 9123096014
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Sales Executive Mass Communication Customer Relationship Manager Life Insurance
Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 6 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Persons with big career gap can also apply. This is a genuine profile with no charges.
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  • 5 - 8 yrs
  • Kolkata
Real Estate Sales Market Analysis Hard Sales Team Motivation Team Coordinator Team Work Direct Marketing Customer Relationship Corporate Sales Marketing Communication Leadership Management Skills Direct Sales Problem Solving Field Sales Convincing Power Sales Strategy Lead Management Communication Skills Sales Target Project Sales Lead Generation Marketing Sales Operations Target Achievement
Candidate should be good in sales.
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