Customer Relationship Fresher Jobs in Imphal

Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.

Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.

Job Openings for 30 Assistant Manager Jobs for Freshers in Delhi, Delhi NCR, Raipur, Chhattisgarh, Imphal, Asansol, Durgapur, Bhubaneswar, Puri, Old Maldah, Jodhpur, Dispur, Guwahati, Kamrup, Jalpaiguri, having Educational qualification of : B.A, B.Arch, B.C.A, B.B.A, B.Com, BAMS, B.Sc, B.E, Other Bachelor Degree, Post Graduate Diploma, M.C.A, M.B.A/PGDM, M.Com, M.Sc, M.Tech, Chartered Accountant, Any Master Degree with Good knowledge in Banking Operations, BPO Operations, Good Communication Skills, Writing Skills, Customer Relationship, Customer Acquisition, Problem Solving, Attention To Detail, Time Management, Team Motivation, Technical Leadership etc.

Job Openings for 20 Airport Ticketing Executive Jobs for Freshers in Silcha, Cachar, Karimganj, Assam, Hailakandi, Assam, Shillong, Dima Hasao, Assam, Imphal, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch with Good knowledge in Customer Relationship, Ticket Booking, Air Ticketing etc.

Customer service executives (CSEs) are responsible for ensuring customer satisfaction, loyalty, and business success. Some of their responsibilities include: Handling customer complaintsCSEs use problem-solving skills to analyze the cause of a problem, generate solutions, and implement a plan to resolve it. They should be able to do this quickly and professionally. Communicating with customersCSEs communicate with customers through email, phone, live interactions, or online chat. They should be able to provide accurate and timely information about products, services, and accounts. Training employeesCSEs may be responsible for hiring and training staff, including reviewing applications, conducting interviews, processing paperwork, and providing on-the-job training. Designing an efficient customer service processCSEs should be able to work in a fast-paced environment and handle multiple tasks simultaneously. They should also collaborate with other departments to ensure customer issues are resolved quickly and efficiently. Other responsibilities of CSEs may include: Ensuring customer satisfaction, Active listening, and Adaptability.

Airport staff have many responsibilities, including ensuring the safety and comfort of passengers, managing operations, and providing customer service: Passenger servicesGreet passengers, check tickets and passports, and assign seats. Help passengers with inquiries, provide flight information, and direct them to the correct terminals. Assist passengers with disabilities, infants, and unaccompanied children. Baggage handlingCheck in baggage, weigh it, and tag it for the correct destination. Move luggage between check-in points and departure areas, and load and unload it from the plane. Ensure luggage is scanned and delivered safely. BoardingManage the check-in and boarding processes, and check boarding passes at the departure gate. OperationsCoordinate with ground crew to move aircraft, and assist with aircraft marshaling. Operate airport equipment like baggage carts, forklifts, and tugs. Respond to emergencies and incidents in a professional manner. Other responsibilitiesSell airline tickets and make reservations. Help passengers confirm flight and meal reservations. Store freight cargo in warehouses. Maintain accurate records of activities, such as passenger counts, baggage handling, and equipment maintenance.