Array ( [0] => complaint-handling [1] => indore ) Complaint Handling Jobs in Indore,Complaint Handling Job Vacancies in Indore Madhya Pradesh
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Complaint Handling Job Vacancies in Indore

Opening For CRM Executive (Female Candidates Only)

Dhanlaxmi Trends Pvt. Ltd.

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Indore
Customer Relationship Clinet Handling Complaint Management Order Processing Cross Functional Coordination Call Coordinator B2B Support
As a CRM Executive, your primary focus will be on managing customer relationships and ensuring a positive experience for our clients. You will play a crucial role in maintaining loyalty and satisfaction, which directly impacts our business success.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone, email, and in-person to address inquiries and resolve issues, ensuring a high level of service.- **Data Management:** Maintain and update the customer database, ensuring all information is accurate and current for effective communication and analysis.- **Feedback Collection:** Gather customer feedback and insights to identify areas for improvement in service delivery and product offerings.- **Reporting:** Prepare regular reports on customer interactions and satisfaction levels for management review to help shape strategic decisions.- **Collaboration:** Work closely with other teams such as Sales and Marketing to align customer relationship strategies and enhance overall customer experience.**Required Skills and Expectations:**A successful candidate should have a background in customer relationship management, ideally with 1 to 2 years of experience. Strong communication skills are essential, as you will need to convey information clearly and effectively. You should be proficient in using CRM software and have a good understanding of data entry and management practices. A proactive attitude and problem-solving abilities will be valuable in resolving customer issues. Additionally, given the role's requirements, candidates must be female and willing to work full-time in the office.
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Walk-Ins Interview Urgent Requirement For Support Executive

The Art of Business

  • 1 - 5 yrs
  • Indore
Customer Handling Inbound Calls Handling Outbound Calling Chat Support Complaint Handling CRM
Company name: The Art of BusinessJob Title: Support ExecutiveLocation: IndoreSalary: 20,000 30,000 per monthExperience: 1 yr - 5 yrShift: Rotational shiftsContact no. 8817267648Job Responsibilities:Handle inbound and outbound calls.Respond to customer queries via phone, email, or chat.Provide accurate information about products/services.Resolve customer complaints in a professional manner.Maintain customer records in CRM/software.Follow up with customers for feedback or issue resolution.Meet daily/weekly targets (calls, tickets, response time).Coordinate with internal teams to resolve customer issues.Required Skills:Good communication skills (Hindi & English).Basic computer knowledge (MS Excel, MS Word).Ability to handle pressure and multitask.Good listening and problem-solving skills.Customer-focused attitude.Basic knowledge of CRM tools.
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Customer Care Executive

Shree G Global Placement

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Indore
Customer Care Voice Process Complaint Handling Voice Support English Communication Hindi Communication Basic Computer Skills Typing Skills
We are Urgently Looking for Customer Care Executive. * Handling and Resolving Customer's Concern.* Capturing Customer Details in the System.* Maintaining Quality of the Interaction with the Customers.
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