Complaint Handling Fresher Jobs in Gurgaon

Location
Role
Functional Area
Qualification
Experience
Employer Type

Customer Care Service Fresher

Policybazaar

0 - 3 yrs
4.0 Lac/Yr
Gurgaon

Communication Sales Specialist Customer Care Problem Solving English Language Complaint Handling Voice Process Customer Service International Call Center

Customer Support: Assist customers with inquiries regarding various insurance policies, products, and services offered by PolicyBazaar.Issue Resolution: Address and resolve customer complaints or issues promptly and efficiently, ensuring a positive customer experience.Product Knowledge: Maintain up-to-date knowledge of the insurance products and services available to provide accurate information to customers.Communication: Communicate effectively with customers through various channels (phone, email, chat) to provide assistance and guidance.Documentation: Maintain records of customer interactions, transactions, and feedback to track issues and improve service quality.Sales Support: Identify customer needs and suggest relevant insurance products, contributing to sales goals while ensuring compliance with company policies.Follow-Up: Conduct follow-ups with customers to ensure their issues are resolved and they are satisfied with the service received.Feedback Collection: Gather customer feedback to help improve service offerings and identify areas for improvement.Collaboration: Work with other departments, such as sales and technical support, to resolve complex issues and enhance customer experience.Training and Development: Participate in training sessions to stay informed about new products, policies, and changes in regulations affecting insurance services.

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Customer Care Executive

Star Airways

0 - 1 yrs
4.3 Lac/Yr
Gurgaon +10 Delhi NCR, Chandigarh, Gurgaon, Ludhiana, Patiala, Ghaziabad, Kanpur, Lucknow, Cantt Varanasi, Delhi

Customer Care Voice Process Complaint Handling Voice Support Walk in

Dear Candidate, Greeting of the day! We are hiring for the jobs for the portion of Customer care Executive for work as a Air Ticketing/ Ground Staff/ Cabin Crew Key responsibilities Welcome passengers on board and directing them to their seats. Providing information and safety procedures to the passengers checking all seat belts and galleys are secure prior to take off. Making announcements on behalf of the pilot and answering questions during the flight serving meals and refreshments, selling duty-free goods and advising passengers of any allowance restrictions in force at their destination, Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. Providing first aid facility ticketing and maintenance technical help SKILLS *Strong verbal communication skills *Excellent Personality Interested Candidates can send their resume to the given email id.

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Complaint Handling Fresher Jobs in Gurgaon

Customer Care Service Fresher

Customer Care Executive

Apply to 2 Complaint Handling Fresher Jobs in Gurgaon