Job DescriptionDesignation: CCEExperience: 0 to 2 YearsProcess: Collection / Recovery (Banking/NBFC/Telecom)Location: South Delhi (Lajpat Nagar Part-2)Job KPI :-* Manage large amounts of outbound calls in a timely manner* Follow communication scripts when handling different topics* Identify customers' needs, clarify information, and research every issueand provide solutions and/or alternatives* Seize opportunities to upsell products when they arise* Build sustainable relationships and engage customers by taking theextra mile* Keep records of all conversations in our call center database in acomprehensible way* Frequently up skill trainings/refreshers for improvement inperformance.*Job DescriptionDesignation: CCEExperience: 0 to 2 YearsProcess: Collection / Recovery (Banking/NBFC/Telecom)Location: South Delhi (Lajpat Nagar Part-2)Job KPI :-* Manage large amounts of outbound calls in a timely manner* Follow communication scripts when handling different topics* Identify customers' needs, clarify information, and research every issueand provide solutions and/or alternatives* Seize opportunities to upsell products when they arise* Build sustainable relationships and engage customers by taking theextra mile* Keep records of all conversations in our call center database in acomprehensible way* Frequently up skill trainings/refreshers for improvement inperformance.*