BPO Manager Job Vacancies in Gurgaon

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.Key Responsibilities:- Handle Customer Inquiries: Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- Resolve Issues: Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- Provide Product Knowledge: Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- Maintain Records: Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- Collaborate with Other Teams: Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

About UsNEWDOOR Consultant LLP is not the standard property agency and we are proud of it. Founded in 2021 and backed by industry experience of decade. So, whilst we are fresh and modern, we are not green. We use market insights for getting the best results for clients. We are expanding our team and looking for energetic Telecaller and coordinator with strong communication and persuasion skills.Key Responsibilities Make outbound calls to potential clients and generate leads for property sales, leasing, or investment. Interacting and understanding the requirements of the clients acquired through online lead platforms and coordinating with the respective team member. Explain project details, offers, and services to clients in a professional manner. Schedule client visits and coordinate with the respective team member. Maintain and update the client database regularly and follow up with the team members. Achieve weekly and monthly targets as defined by superior. Assisting respective team members for the closure of the deal and ensuring the paperwork formalitiesRequirements Graduate/Diploma in any discipline. Minimum 1 year of tele calling experience, preferably from insurance or real estate background. Excellent communication and convincing skills. Good computer knowledge (MS Office, CRM tools). Goal-oriented and team player attitude.Why Join Us? Growing real estate company with great learning exposure. Attractive incentives and career growth opportunities. Supportive team and healthy work environment. Interested candidates can apply now!Send your CV to hr@newdoorconsultant.com or DM us on LinkedIn.

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Process: Electronics Outbound processLocation: GurgaonSalary: 24k Shift: Day Shift for Boys & girls.Working days - 5 days working.Qualification: GraduateExperience: Freshers and experiencedResponsibilities: Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and customer satisfaction Communication skills: Excellent Ability to work in a fast-paced environment Strong problem-solvingskills

Hiring for one of the top most bpo 5 days working 2 days off . virtual interview will be there can facility will be available . every one can apply we have processes for both fresher and experienced .we have chat /voice/blended international and domestic processes

Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses

Job Openings for 30 Customer Support Executive Jobs for Freshers in Noida Sector 59,Noida Sector 8,Gurgaon Sector 18, having Educational qualification of : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Service,Customer Care,Customer Management,International BPO,Customer Communication,Cold Calling etc.

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

We are currently hiring enthusiastic individuals to join our team as International Voice and Non-Voice Process Executives. In this role, you will be responsible for handling customer queries and issues through both voice and non-voice channels. This position offers a great opportunity for fresh graduates as well as undergraduates to kick-start their career in a fast-paced and rewarding environment.Key Responsibilities:1. Handling customer queries and issues via voice and non-voice channels.2. Providing exceptional customer service and resolving concerns effectively.3. Achieving performance targets and metrics set by the organisation .4. Ensuring customer satisfactionthrough effective problem-solving.Requirements:1. Excellent verbal and written communication skills in English.2. Freshers/ Graduates And Undergraduates are encouraged to apply.3. Good interpersonal skills and the ability to work well in a team environment.Benefits:1. Work schedule: 5 days a week with rotational shifts.2. Transportation: Cab facility provided as per company policy.3. Compensation: Competitive salary between 15,000 to 30,000 INR per month, plus performance-based incentives.If you are interested in this position and would like to learn more, please do not hesitate to reach out to us. You can contact our team directly at 7906822677. We look forward to hearing from motivated candidates who are ready to embark on a rewarding career journey with us.

Walk-in Hiring for Ground Staff / Air Ticketing / Airport Customer Service for Leading Airlines Or Airport ( Male and Female)For Telephonic Round Call or Whatsapp on 9540377703Vacancies Available in Delhi , Lucknow, Bhopal, Amritsar, and Jaipur AirportsRequired Experience, Skills, and Qualifications: -Minimum 10+2 or a GraduateExcellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantageAge between 18-25 yrs.Job Timings will be Morning and Night Shifts (In Night Shift you will get Home Pickup and Home Drop)If you are a Complete Fresher do not have any Airport Experience or Not done any Aviation Course.Then company will offer you OJT Online or Offline Batch and after OJT Starting Salary will be 25,000 Rs to 45,000 Rs Per Month +Cab+ Perks + Uniform,You Can Directly Visit at Below Mentioned address with your Resume and PicturesNote - There are no Visiting or Interview Charges for Assessment. Just Carry your Educational Documents and a Passport copy.Timing - 12:00 PM- 4:00 PMCITA AVIATIONCorporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station

Hiring for Ground Staff for Leading Airlines Or Airport ( Male and Female)Vacancies Available in Delhi, Mumbai, Lucknow, Indore and Jaipur AirportsFor Telephonic Round Call 9718096279 ( Minal mam )Required Experience, Skills, and Qualifications: -Minimum 10+2 or a GraduateExcellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantageAge between 18-26 yrs.Job Timings will be Morning and Night Shifts (In Night Shift you will get Home Pickup and Home Drop)You Can Directly Visit at Below Mentioned address with your Resume and PicturesNote - There are no Visiting or Interview Charges for Assessment. Just Carry your Educational Documents and a Passport copy.Timing - 10:00 AM- 5:00 PMCITA AVIATIONCorporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station

Opening for Customer Support Voice in a top leading MNC Gurgaon!!!About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.Job Description -UG + Grads both are ok with min 6 months and above experience candidates can applyWork Timing - Rotational shift/Night shiftMode - Work From OfficeJob Location - Gurgaon (Candidates applying should be staying in Gurgaon/Delhi NCR area.....pick & drop facility would be available)Eligibility - Excellent in English Communication is must.Nature - Contract 12 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)Requirements Need Excellent Communication skills. Good Knowledge in Customer Handling. Candidate needs to be ok with rotational shift & Night shift. Immediate joiner would be preferred.Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience)Shift- Rotational shift and night shift5 days working , 2 rotational week offNotice period: Immediate joiners or max 30 days noticeQualification-UG + Grads both are okExperience: 6 months to 5 years experience in Customer service industry candidates can apply.BenefitsLaptop And Other Assets Will Be Provided By CompanyP.F+ E.S.I + Others facility.Company will give both way cab facility