Assistant Manager CRM Female Graduate Jobs in Gurgaon

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Assistant Manager-CRM (Female)

Mapplehill Credits Holdings and Leasing Limited

  • 3 - 5 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Real Estate Customer Relationship Management Communication Skills Customer Support Post Sales
1. Experience in Real Estate Industry preferred.2. Strong communication skills along with customer oriented attitude.Jobs and Responsibilities:1. Co-ordination with Sales team to process new bookings and execution of post sales activities.2. Presenting monthly/ quarterly targets vs. achievement reports to the Management.3. To take necessary action for effective collection /recovery.4. To prepare & maintain various MIS reports related to collection, Inventory, outstanding etc.5. To resolve customer queries within stipulated time frame through mail & telephone.6. To resolve delayed payment/ Non payment /Defaulter/Interest related cases.7. Co-ordination with Legal department to schedule & execute sub lease deeds.8. To ensure smooth physical possession / handover of unit/Plot/Flat to the customer.9. Execution of cancellation/surrender cases.10. Verification & approval of Brokers/Dealers Commission bills
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