Airport Operations Executive interact directly with passengers and respond to concerns regarding flight timings, seat availability and reservations, as well as fares, and so on. They also oversee key processes like data collection, data entry, payment and verification collection, etc., for es/Responsibility for Indigo Airline Ticketing Executive. Assisted customers with ticket Purchases. trip planning pricing and scheduling. Complete order transactions and generated travel documentation and detailed itineraries. Entered information in the computer system to maintain updated details related to customer ticket orders, reservations, and payment methods. Greeted crew members, flight attendants, and passengers. Delivered outstanding service by interacting with customers, answering customer inquiries, and handling customer complaints. Responded politely to passenger complaints regarding ticketing and baggage handling. Addressed customer inquiries via email, telephone calls, or in person, providing prompt responses or follow-up.
Experience
0 - 1 Years
No. of Openings
21
Education
Higher Secondary, B.A, B.Com, B.Sc, B.Tech, M.A, M.C.A
Role
Airport Operations Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
kolkata