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Airline Customer Service Representative Jobs

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Airline Customer Service Representative Fresher

Aervista Institute of Aviation & Hospitality Management

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Listening Skills Teamwork Problem-Solving Customer Service Calm Under Pressure Empathy Computer Skills
Join our dynamic team in Kolkata as an Airline Customer Service Executive, where you will play a vital role in ensuring a seamless travel experience for our customers.nnIn this full-time position, your key responsibilities will include:nn- Customer Assistance: Provide friendly and efficient support to passengers regarding flight inquiries, reservation changes, and other travel-related queries.n- Check-in Support: Help travelers with the check-in process and provide information about baggage policies and boarding procedures.n- Problem Resolution: Address and resolve any issues that arise during the travel experience, ensuring customer satisfaction and loyalty.n- Information Delivery: Clearly communicate flight schedules, ticket details, and provide necessary updates to passengers, maintaining professionalism at all times.nnAs a successful candidate, you should possess excellent communication skills, both verbal and written, to effectively interact with customers. You are expected to have a positive attitude and strong problem-solving abilities to handle various customer scenarios. Finally, being a team player is essential, as you will work closely with colleagues to enhance overall service quality.nnThis position is ideal for freshers who have completed their 12th grade and are looking to start their careers in the airline industry. You must be available to work from the office in Kolkata. Your enthusiasm and commitment will contribute to creating a welcoming atmosphere for all passengers.nif you have Any Queries, you can contact this number-+91 7596036956
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi NCR
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-Solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive
Join our team as an Airline Customer Service Representative in Delhi NCR, where you will assist passengers with their travel needs and ensure a delightful experience.nnKey Responsibilities:n- Assist Passengers: Provide support to customers by answering inquiries regarding flight schedules, ticketing, and baggage handling.n- Resolve Issues: Address and resolve complaints and issues effectively, maintaining a positive and professional attitude throughout.n- Maintain Records: Accurately document customer interactions and ensure that all information is up-to-date in our systems.n- Promote Services: Inform customers about airline services and promotions, enhancing their understanding and encouraging utilization.nnRequired Skills and Expectations:nCandidates should be enthusiastic about working in a fast-paced environment. Strong communication skills are essential for effectively interacting with diverse individuals. The ability to stay calm under pressure and provide excellent customer service is crucial. A commitment to teamwork and a willingness to take the initiative will help you succeed in this role. As this position is office-based, punctuality and reliable attendance are important. Ideal candidates will be proactive, detail-oriented, and capable of handling various customer-related tasks efficiently. A positive attitude and a passion for helping others will enhance both your experience and that of our passengers.
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Visakhapatnam
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are seeking a dedicated Airport Operations Executive to join our team in Visakhapatnam. This role is ideal for individuals with 0 to 6 years of experience who are attentive to detail and enjoy working in a dynamic environment.nnThe primary responsibilities include managing airport operations efficiently. You will coordinate the daily activities of airport services to ensure smooth operations. This includes overseeing passenger check-in, baggage handling, and security procedures. Your role also involves assisting passengers with inquiries and ensuring a positive travel experience. nnIn addition, you will monitor operational standards and assist in implementing safety protocols, contributing to the overall safety and security of the airport environment. Effective communication among team members and stakeholders is essential, as you will also help resolve any issues that arise during operations.nnThe ideal candidate for this position should possess strong organizational skills and the ability to multitask effectively. You must be a quick learner, ready to adapt to the fast-paced airport environment. Interpersonal skills are crucial, as you will work closely with passengers and colleagues. A high level of reliability and professionalism is expected to represent the airport's values. nnCandidates should have completed at least their 10th grade education. A positive attitude towards teamwork and a commitment to delivering excellent service are key to success in this role.
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Fresher hiring for Airport Operations Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Jaipur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are seeking a dedicated Airport Operations Executive to join our team in Jaipur. This full-time role is suitable for candidates with a passion for the aviation industry, offering a great opportunity for those with 0 to 5 years of experience to grow their career.nnAs an Airport Operations Executive, you will be responsible for ensuring smooth airport operations. Key responsibilities include:nn- Coordinating daily operations: You will assist in managing various airport activities, ensuring everything runs on schedule and efficiently.n n- Customer service: Interacting with passengers to provide assistance and information, making their travel experience pleasant and hassle-free.n n- Safety and compliance: Supporting compliance with aviation regulations and safety protocols to maintain a secure environment for passengers and staff.n n- Team collaboration: Working closely with other team members and airport staff to resolve any operational issues that arise and ensure seamless communication.nnThe ideal candidate should possess strong communication skills and a commitment to excellent customer service. Attention to detail and the ability to work in a fast-paced environment are essential. A proactive attitude and the willingness to learn and adapt to various situations will help you excel in this role. A minimum education requirement is a 12th pass, and the role is based in the office, requiring a full-time commitment.
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Airport Ramp Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for a dedicated Airport Ramp Executive to join our team in Kolkata. This role is suitable for newcomers with little to no experience and requires a 12th-grade education. You will primarily work from the office, supporting various airport operations.nnKey Responsibilities:nn- Aircraft Handling: Assist in the safe and efficient handling of aircraft on the ramp, ensuring that all operations comply with safety standards.n n- Baggage Management: Manage and facilitate the loading and unloading of passenger baggage, ensuring it is handled with care and delivered to the correct place.nn- Communication: Coordinate with flight crews and ground staff to ensure smooth operations. Clear communication is essential for the timely arrival and departure of flights.nn- Safety Compliance: Follow all safety protocols and procedures to maintain a secure working environment for yourself and your colleagues.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to collaborate effectively with team members. An understanding of basic safety procedures is essential. You should be able to work under pressure and expect to engage in physical activities, as the role involves moving luggage and equipment. A positive attitude and eagerness to learn are also important in adapting to the fast-paced airport environment. (FOR FURTHER INFORMATION CONTACT - 9875598230)
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  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Ahmedabad
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking a dedicated Airport Ramp Executive to join our team in Ahmedabad. This full-time position is ideal for individuals with 0 to 4 years of experience. Candidates must have completed their 12th grade. nnAs an Airport Ramp Executive, your main responsibilities will include:nn- Aircraft Handling: You will assist in the safe and efficient movement of aircraft on the ground, ensuring that they are positioned correctly for boarding and takeoff.nn- Baggage Loading and Unloading: Your role will involve managing passenger and cargo baggage, ensuring that all bags are loaded and unloaded promptly while adhering to safety protocols.nn- Communication with Ground Staff: You will coordinate with team members, including pilots and ground staff, to ensure smooth operations and resolve any issues that may arise.nn- Safety Compliance: You are expected to maintain a safe working environment by following airport safety regulations and protocols at all times.nnTo be successful in this role, candidates should possess strong communication skills and a good understanding of safety procedures. Attention to detail and the ability to work in a fast-paced environment are essential. You should also be a team player, ready to collaborate with others to ensure efficient ramp operations. A commitment to delivering excellent customer service is crucial as you contribute to a positive travel experience for passengers.
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  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
1. Assist passengers during check-in and boarding procedures.2. Verify passenger tickets, identification documents, and boarding passes.3. Handle passenger queries and provide information about flights.4. Assist passengers with baggage check-in and baggage-related issues.5. Coordinate with airline staff and airport departments.6. Help passengers with special requirements, including senior citizens and differently abled passengers.7. Maintain proper queue management and ensure smooth passenger movement.8. Provide assistance during flight delays, cancellations, and schedule changes.9. Follow airport safety, security, and customer service procedures.10. Ensure a positive and professional passenger experience.Eligibility Criteria- Minimum qualification: 10+2 or Graduate.- Good communication skills in English and Hindi.- Basic computer knowledge.- Customer service and problem-solving skills.- Ability to work in rotational shifts, including nights.- Presentable personality and professional behavior.Salary DetailsExperience Annual SalaryFresher 2,50,000 - 3,00,0001-2 Years 3,00,000 - 3,80,000Experienced 3,80,000 - 4,50,000Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.Key Skills- Passenger Handling- Customer Service- Communication Skills- Teamwork- Problem Solving- Airport Operations- Time ManagementCareer Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Siliguri
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Grooming Personality Development Basic Computer Skills Calm Under Pressure Cultural Awareness Listening Skills Empathy Customer Service Multitasking Conflict Resolution Problem-solving Attention to Detail Product Knowledge
Assist passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Tiruchirappalli
Problem-solving Multitasking Customer Service Teamwork
We are seeking a motivated and engaging Airline Customer Service Executive to join our team in Tiruchirappalli. This entry-level position is perfect for individuals eager to start their career in the aviation industry.nnKey Responsibilities:nn- Customer Assistance: Provide support to passengers by answering queries, handling complaints, and offering information about flights, luggage, and services.n n- Reservation Management: Assist customers in making flight reservations and changes, ensuring accuracy in bookings and customer details.nn- Check-in Support: Facilitate the check-in process for passengers, assisting with boarding passes and baggage handling.nn- Problem Resolution: Handle any issues that arise during the travel experience, working swiftly to find solutions and ensure customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, to interact confidently with customers. A friendly demeanor and a customer-first attitude are essential to build rapport and trust. Attention to detail is important to ensure all information is accurate and complete. Candidates should also be comfortable working in a fast-paced environment and demonstrate the ability to manage time effectively. Flexibility to work varying shifts is expected, as airport operations may require extended hours. A minimum educational qualification of 12th pass is required, and prior experience is not mandatory, making this an ideal opportunity for new graduates seeking entry into the airline industry.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • 0 - 6 yrs
  • 25.0 Lac/Yr
  • Mumbai
Air Hostess Flight Attendant Flight Steward Flight Stewardess Customer Service Executive Customer Support Passengers Handling Passenger Service Airport Passenger Service Associate Cabin Crew Cabin Attendant Airlines Cabin Crew Ground Hostess
Job TitleAir Hostess LocationsMumbaiJob SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger Service- Welcome passengers onboard in a professional and friendly manner.- Assist passengers with seating arrangements and cabin luggage.- Provide information regarding flight schedules, safety procedures, and onboard services.- Ensure passengers are comfortable throughout the flight.Safety & Security- Conduct pre-flight safety checks of emergency equipment.- Demonstrate safety procedures and emergency protocols to passengers.- Ensure all passengers comply with aviation safety regulations.- Handle emergency situations calmly and efficiently.- Administer first aid when required.In-Flight Operations- Serve meals, snacks, and beverages to passengers.- Maintain cleanliness and hygiene inside the aircraft cabin.- Monitor passenger behavior and address any issues professionally.- Coordinate with pilots and ground staff for smooth operations.Customer Relationship Management- Resolve passenger complaints and concerns politely.- Deliver high-quality hospitality and customer experience.- Assist elderly passengers, children, and passengers with special needs.Documentation & Reporting- Prepare flight reports and incident documentation.- Maintain records of onboard sales and inventory if applicable.Required Skills- Excellent communication and interpersonal skills.- Strong customer service and hospitality skills.- Good problem-solving and decision-making ability.- Ability to remain calm under pressure.- Teamwork and coordination skills.- Grooming and professional appearance.- Basic knowledge of aviation safety procedures.Educational Qualification- Minimum: 10+2 (Higher Secondary).- Diploma or Degree in Hospitality, Aviation, or Tourism preferred.- Cabin Crew certification is an advantage.Eligibility Criteria- Good command of English and Hindi.- Pleasant personality and positive attitude.- Physically fit and medically healthy.- Good eyesight and hearing.- Ability to swim is preferred by many airlines.Experience- Freshers can apply.- Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working Conditions- Rotational shifts including nights, weekends, and holidays.- Domestic and international travel opportunities.- Long working hours and time-zone adjustments.Salary Range (India)- Fresher: 25,000 - 45,000 per month- Experienced Cabin Crew: 50,000 - 1,20,000+ per month- International airlines may offer higher salary packages and travel benefits.
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  • 0 - 4 yrs
  • Delhi NCR
Airline Operations Ground Staff Activities Aircraft Handling Cargo Handling Airline Customer Service Airport Ramp
We are seeking motivated and responsible individuals for the position of Ramp Executive. This role involves supervising ground handling operations, ensuring timely aircraft turnaround, and maintaining safety standards on the ramp.Key Responsibilities:Coordinate ramp operations, including baggage handling, aircraft loading/unloading, and ground equipment movementEnsure the timely arrival and departure of aircraft by managing turnaround processes efficientlyMonitor and ensure compliance with safety and operational protocolsCommunicate with ground staff, airline crew, and other airport departmentsMaintain records of ramp activities, equipment usage, and service completionReport any irregularities, delays, or equipment malfunctions to the concerned authoritiesRequired Skills:Strong communication and coordination skillsLeadership qualities with the ability to manage a teamGood problem-solving and decision-making abilitiesFamiliarity with ramp safety procedures and ground handling equipmentWillingness to work in shifts, including nights, weekends, and holidaysEligibility Criteria:Minimum qualification: Graduate in any streamAge: 18-35 yearsBasic computer knowledgePhysical fitness for field dutiesPrior experience in aviation or ramp operations is preferred, but not mandatorySalary & Benefits:Attractive salary packageShift allowances and overtime payUniform and professional training providedGrowth opportunities in airport operations and managementwww.igiaviationdelhi.comTransport and medical benefits as per company norms
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Female
  • Amravati
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are seeking a motivated and dedicated Airport Executive to join our team in Amravati, India. This entry-level position is ideal for individuals eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Interaction: The Airport Executive will greet and assist passengers, ensuring a positive experience throughout their airport journey.nn2. Check-in Support: You will help travelers with the check-in process, including issuing boarding passes and tagging luggage.nn3. Information Desk: The role involves providing accurate information about flights, airport facilities, and travel procedures to passengers.nn4. Safety Compliance: You will assist in maintaining safety standards and protocols at the airport, ensuring that all operations run smoothly.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th standard. We are looking for a female candidate with strong communication skills and a friendly demeanor. The ability to work in a fast-paced environment and handle various situations with grace is important. You should be detail-oriented and able to follow standard operating procedures.nnAs a full-time position, you will be required to work from the office. This role is a fantastic opportunity for recent graduates or those with limited experience who are eager to learn and grow in the airport operations field. Your commitment to excellent service will greatly contribute to the overall efficiency and reputation of our operations.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mumbai
Cabin Crew Airlines Cabin Crew Cabin Attendant Crew Manager Flight Attendant Flight Steward Flight Stewardess Air Hostess Customer Relationship Cabin Supervisor Passenger Service Executive Customer Handling Staff Ground Staff Air Cargo Cargo Manager Cargo Attendant Air Cargo Executive Air Ticketing Executive
A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Jharsuguda
Airline Operations Airlines Executive Airline Supervisor Airline Customer Service Representative
As an Airline Customer Service Representative, you will play an essential role in ensuring a smooth and pleasant experience for our passengers. Your primary responsibilities will include:- Assisting Passengers: Provide friendly and helpful assistance to travelers, addressing their questions and concerns about flights, tickets, and airport procedures.- Checking in Passengers: Efficiently check in passengers at the airline counter, ensuring they receive their boarding passes and any necessary information for their journey.- Resolving Issues: Handle passenger complaints and resolve any issues related to cancellations, delays, or lost luggage, ensuring customer satisfaction.- Providing Information: Share accurate and clear information about flight schedules, baggage policies, and travel regulations to help passengers plan their travel effectively.- Handling Payment Transactions: Process ticket sales, refunds, and additional charges related to luggage or services, maintaining accurate records of transactions.To excel in this role, you should possess the following skills and expectations:- Communication Skills: Strong verbal communication skills are essential for interacting with passengers in a friendly and clear manner.- Problem-Solving Abilities: You should be capable of quickly identifying issues and finding suitable solutions.- Team Player: Ability to work well with others in a fast-paced environment is crucial.- Attention to Detail: Paying close attention to details ensures that all procedures are followed accurately.- Customer-Oriented Attitude: A genuine desire to help others and provide outstanding customer service is key to success in this role. No prior experience is necessary, but a commitment to excellence and a positive attitude are required.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bhopal
Ground Staff Ground Operations Staff Ground Management Airport Executive Front Desk Officer Cabin Crew Ground Staff Manager Airport Ground Staff Airport Manager Customer Service Executive Airport Operations Executive
We are looking for enthusiastic individuals to join our team as Ground Staff in Bhopal. This role requires dedication to providing excellent customer service and supporting smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in, luggage handling, and boarding processes to ensure a pleasant travel experience.- Luggage Management: Safely handle and manage passenger luggage, ensuring it is loaded and unloaded correctly onto flights.- Information Assistance: Provide accurate information regarding flight schedules, gate changes, and other travel-related queries to passengers.- Safety and Security Checks: Conduct safety checks and enforce airport security regulations to maintain a safe environment for travelers.- Collaboration with Team Members: Work closely with other ground staff, pilots, and cabin crew to ensure seamless operations and communication during flights.Required Skills and Expectations:- Candidates should have completed at least the 12th grade and possess a positive attitude.- Strong communication skills are essential for effective interaction with passengers and team members.- Ability to work in a fast-paced environment and manage tasks efficiently under pressure.- A customer-focused mindset, with a willingness to help and assist passengers.- Basic problem-solving skills to address any issues that may arise during service.- Previous experience in a similar role is a plus but not mandatory, making this an excellent opportunity for fresh graduates or those with limited experience.
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Opening For Airline Customer Service Executive

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Good Communication Skills Personality Development
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY
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  • 3 - 5 yrs
  • 4.5 Lac/Yr
  • Kochi
Communication Sales Air Ticketing Airline Customer Service Representative
Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. Booking Air Tickets: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. Customer Service: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. Fare Calculation: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. Documentation: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. Follow-up: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Grooming Hospitality Interpersonal Skills Personality Development Basic Computer Skills Calm Under Pressure Cultural Awareness Listening Skills Empathy Customer Service Multitasking Conflict Resolution Problem-solving Attention to Detail Product Knowledge Resilience Sales Skills Teamwork Time Management Language Skills Computer Skills Communication Patience Adaptability Organizational Skills
Airline Customer Service Representative - Job DescriptionPosition: Airline Customer Service RepresentativeSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and allowances.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for an enthusiastic Airlines Executive to join our team in Ranchi. This entry-level role is perfect for individuals who have recently completed their 10th grade education and are eager to start a career in the airline industry.nnKey responsibilities include:nn1. Customer Service: Assist passengers with inquiries, bookings, and check-in processes, ensuring a pleasant experience throughout their journey.n n2. Flight Coordination: Monitor flight schedules and updates, helping to manage any changes and communicate this information efficiently to customers.nn3. Problem Solving: Address customer issues or complaints promptly and professionally, ensuring that resolutions are satisfactory and maintain a positive image for the airline.nn4. Documentation: Handle necessary paperwork with attention to detail, including tickets, baggage claims, and passenger information, ensuring accuracy and compliance with airline protocols.nnTo succeed in this role, candidates should have strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for managing documentation and ensuring accuracy in all tasks. A customer-focused attitude is critical as the job involves assisting people from diverse backgrounds. Flexibility and the ability to adapt to changing situations will enhance performance in this dynamic environment. Candidates should be prepared to work full-time in an office setting. This position offers a good opportunity for those looking to grow in the airline industry.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Gaya
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a dedicated Airlines Executive to join our team in Gaya, India. This role is an excellent opportunity for individuals looking to start their careers in the aviation sector, requiring no prior experience and offering a full-time position in an office environment.nnKey Responsibilities:nn1. Customer Service: Assist passengers with inquiries related to flight bookings, schedules, and baggage handling, ensuring a positive travel experience.n n2. Check-In Assistance: Support travelers during the check-in process, guiding them through procedures and helping to resolve any issues that may arise.nn3. Flight Coordination: Monitor flight statuses and update passengers on important changes, ensuring they have the most current information.nn4. Documentation: Prepare and manage necessary travel documents, ensuring compliance with airline regulations and policies.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and be able to interact effectively with passengers and team members. A proactive approach to problem-solving is essential for addressing customer concerns efficiently. Attention to detail is important for managing travel documentation accurately. Candidates should have a friendly demeanor and a willingness to work in a fast-paced environment, collaborating with colleagues to ensure excellent service delivery. A minimum education level of 10th grade is required for consideration, and this role is suitable for individuals with 0 to 2 years of experience in customer service or related fields.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Rourkela
Airline Operations Airlines Executive Airline Supervisor Airline Customer Service
As an Airline Customer Service Representative, you will play a vital role in providing excellent service to our passengers and ensuring their travel experience is smooth and enjoyable. Your main tasks will include:- Assist Passengers: Help travelers with flight bookings, cancellations, and changes to ensure they have the best possible itinerary.- Provide Information: Offer accurate details about flights, destinations, and airline policies to keep customers well-informed.- Handle Complaints: Address customer issues and resolve problems in a helpful and respectful manner, aiming to achieve customer satisfaction.- Check-In Support: Assist passengers during the check-in process, both online and at the airport, to facilitate a quick and efficient experience.- Coordinate with Team: Work closely with other team members and departments to streamline processes and improve service quality.To succeed in this role, you need to meet the following requirements:- A minimum of a 10th-grade education; previous experience is not mandatory but will be a plus.- Strong communication skills to effectively interact with customers and provide clear information.- A friendly and approachable attitude to create a welcoming environment for passengers.- Good problem-solving abilities to handle unexpected issues and find solutions quickly.- Flexibility to work in shifts, as the airline industry operates around the clock.Your commitment to customer service will help shape positive travel experiences for all passengers.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Nalanda
Airline Operations Airlines Executive Airline Customer Service Representative
We are looking for a friendly and motivated Airline Customer Service Representative to join our team in Nalanda. This full-time position is ideal for individuals who enjoy helping others and are eager to learn about the airline industry. Key Responsibilities:- Assist Passengers: Help customers with inquiries about flights, reservations, and ticketing. Your goal is to provide clear and accurate information to ensure a smooth travel experience.- Handle Check-ins: Support passengers during the check-in process, ensuring they have their travel documents in order and understand their boarding procedures.- Resolve Issues: Address any problems or complaints from customers calmly and efficiently, working to find a satisfactory solution in a timely manner.- Provide Information: Share details about flight schedules, baggage policies, and travel requirements, ensuring passengers are well-informed.- Maintain Records: Keep accurate records of customer interactions and transactions, which helps in tracking issues and improving service quality.Required Skills and Expectations:- Communication Skills: Strong spoken and written communication abilities are essential to interact effectively with passengers and assist them appropriately.- Customer Service Orientation: A friendly attitude and willingness to help customers create a positive experience for travelers.- Attention to Detail: Being detail-oriented is important when handling tickets, booking changes, and customer inquiries.- Team Player: Ability to work well with colleagues in a team environment and assist each other to ensure smooth operations.- Adaptability: Open to learning and adapting to new challenges in a fast-paced environment.This role is perfect for individuals looking to start their careers in customer service within the airline industry.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Purnia
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will be the first point of contact for passengers. Your role is crucial in ensuring a smooth travel experience for customers.- Assist Customers: Help passengers with inquiries regarding flights, bookings, and airline policies. You will provide clear and accurate information to help them make informed travel decisions.- Manage Reservations: Handle ticket bookings, cancellations, and changes. You will use airline systems to update customer information and ensure all transactions are processed correctly.- Address Complaints: Listen to customer concerns and resolve issues professionally. Your ability to handle complaints with empathy will help maintain customer satisfaction.- Provide Travel Information: Give information about flight schedules, baggage policies, and travel regulations. You will ensure that passengers are well-informed about their journey.- Maintain Records: Keep accurate records of customer interactions and transactions. This includes documenting feedback and following up as necessary to ensure customer problems are resolved.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and courteous is essential when dealing with diverse customers. Basic computer skills are necessary to navigate airline software. A willingness to learn and adapt in a fast-paced environment is also important. Since this position requires working from the office, a reliable transportation method is needed to reach the workplace in Purnia.
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  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Kanpur
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Back End Processing Basic Computers MS Office Word Coordination Skills Back Office Processing Customer Care Backend Process
Join our team in Kanpur as a Back Office Executive, where you will play a crucial role in supporting various administrative tasks to ensure smooth operations. This position is ideal for individuals with zero to four years of experience and a minimum education of 12th pass.nnKey Responsibilities:nn- Administrative Support: Assist in daily office tasks, including data entry, document management, and maintaining records to ensure efficient workflow.n- Communication: Handle internal and external communications effectively, responding to inquiries and coordinating with team members as necessary.n- Data Management: Organize and manage databases, ensuring accuracy and confidentiality of information.n- Reporting: Prepare regular reports and updates for management, contributing to informed decision-making processes.nnRequired Skills and Expectations:nnCandidates should possess strong organizational skills and attention to detail, essential for managing multiple tasks efficiently. Excellent verbal and written communication skills are necessary for effective interactions with colleagues and clients. A proactive attitude and the ability to work both independently and as part of a team are also crucial. Basic computer skills, including proficiency in MS Office applications, will aid in the successful completion of assignments. This full-time role requires a commitment to working from the office, fostering a collaborative work environment and contributing to overall team objectives.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Satna
Cultural Awareness Listening Skills Product Knowledge Multitasking Problem-solving Resilience Sales Skills Teamwork
As an Airline Customer Service Representative based in Satna, you will play a critical role in ensuring a smooth and enjoyable travel experience for our customers. You will be the first point of contact for passengers and will assist them with their inquiries, concerns, and ticketing needs.Key Responsibilities:- Assist Passengers: Greet and help passengers with check-in procedures, answering questions about flights, and providing information about airline services.- Manage Reservations: Handle booking changes, cancellations, and rebookings efficiently to meet passenger needs while adhering to airline policies.- Issue Tickets: Process ticket sales and issue boarding passes, ensuring that all transactions are accurate and comply with regulations.- Address Concerns: Listen to passenger complaints or issues and work to resolve them effectively while maintaining a positive attitude.- Coordinate with Staff: Collaborate with other airport personnel to ensure smooth operations and communicate relevant information to team members.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with diverse passengers and provide clear assistance.- A customer-focused attitude is critical to ensure high levels of satisfaction and create a welcoming atmosphere.- Basic computer skills help with ticketing systems, managing reservations, and handling passenger information.- A willingness to learn and adapt in a fast-paced environment is important, especially as you gain experience in the airline industry.- Candidates should be reliable and punctual, demonstrating a commitment to the role and the services provided to travelers.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Pune
Calm Under Pressure Listening Skills Product Knowledge Multitasking Problem-solving Cultural Awareness Empathy Resilience Sales Skills Teamwork Communication Adaptability Organizational Skills
As an Airline Customer Service Representative in Pune, you will be the first point of contact for our passengers, helping them with their travel queries and ensuring a smooth experience from check-in to boarding.Key Responsibilities:- Assist Customers: Provide information on flight schedules, ticket bookings, and travel policies to help passengers plan their journeys effectively.- Handle Inquiries: Respond to customer questions via phone, email, or in-person, ensuring timely and accurate information is given.- Manage Reservations: Help customers with booking changes, cancellations, and any special requests, ensuring their needs are met with care.- Resolve Issues: Address and resolve any travel-related problems or complaints, always striving for a positive outcome and enhancing customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring data is updated and organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both spoken and written, to interact with diverse customers. A friendly and professional demeanor is essential, as you will be addressing various concerns and providing assistance. Strong problem-solving skills are crucial to handle unexpected situations and customer issues effectively. Candidates must also be detail-oriented and organized to manage reservations and maintain accurate records. A minimum education of completing 12th grade is required, and while prior experience is not necessary, a willingness to learn and adapt is important for success in this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Ratlam
Aviation Security Hospitality Customer Service Airline Operations Direct Sales Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive, you will play a crucial role in ensuring smooth airport operations. This full-time position is located in Ratlam and is ideal for fresh graduates or individuals with up to one year of experience. Your responsibilities will include:- Passenger Assistance: Provide help to travelers at the airport, including check-in and boarding procedures, ensuring a pleasant experience.- Ticketing Support: Assist in handling ticketing queries and problems, guiding passengers on fares and travel options to ensure clarity and satisfaction.- Information Dissemination: Share essential information regarding flight timings, gate changes, and airport services to keep passengers well-informed.- Luggage Handling: Help with the check-in and retrieval of luggage, ensuring that passengers belongings are managed carefully and efficiently.- Safety Protocol Implementation: Adhere to and enforce safety protocols and procedures, promoting a safe environment in the airport.To succeed in this role, you should have a high school diploma and excellent communication skills. You need to demonstrate strong customer service abilities, as you will interact with diverse passengers daily. Being detail-oriented and organized is essential, as is the ability to handle challenging situations calmly. A friendly demeanor, along with a willingness to work flexible hours, will help you thrive in this dynamic environment.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Visakhapatnam
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for a dedicated Airport Executive to join our team in Visakhapatnam. This role is ideal for individuals with up to six years of experience, even fresh graduates. As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport.nnKey Responsibilities:nn- Passenger Assistance: You will greet and assist passengers, helping with check-in, boarding, and addressing any inquiries they may have.n- Coordination: Collaborate with airport staff and airlines to maintain efficient operations, ensuring that all processes run smoothly.n- Documentation: Handle necessary paperwork related to passenger travel, making sure that everything is accurate and compliant with regulations.n- Safety Protocols: Assist in enforcing safety and security measures to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively interact with passengers and team members. A keen eye for detail is essential to manage documentation accurately and follow safety protocols. The role requires individuals to be proactive, able to work under pressure, and demonstrate excellent problem-solving skills. A positive attitude and willingness to learn are necessary, ensuring outstanding service delivery in a fast-paced airport environment. A minimum educational qualification of 10th pass is required.
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Airport Ramp Executive Jobs For Freshers - Deogarh

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Deogarh
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are seeking an Airport Ramp Executive to join our team in Deogarh. This role is perfect for individuals looking to start their career in the aviation industry. You will be responsible for supporting ground operations on the airport ramp, ensuring efficient service for our flights.nnKey responsibilities include:nn1. Ground Handling Assistance: You will help load and unload luggage and cargo, ensuring that all items are handled safely and efficiently.nn2. Aircraft Support: Assist in the preparation and servicing of aircraft, ensuring that they are ready for departure and arrival, adhering to safety standards at all times.nn3. Safety Compliance: Follow all safety procedures while performing tasks on the ramp to ensure the safety of yourself and your colleagues.nn4. Team Collaboration: Work closely with other team members and departments to ensure a smooth and efficient operation, communicating effectively and assisting wherever needed.nnTo qualify for this position, candidates should have completed at least the 10th grade and possess a strong commitment to safety and teamwork. You should be physically fit, able to lift heavy luggage, and work in varying weather conditions. Excellent communication skills and a positive attitude are essential. This full-time position requires a willingness to work from the office and embrace the fast-paced environment typical of airport operations. If you are eager to learn and ready to take on new challenges, we encourage you to apply.
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Openings For Airport Ramp Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna City
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for an Airport Ramp Executive to join our team in Patna City. This full-time position is ideal for candidates with little to no experience but a strong desire to work in the aviation industry. As an Airport Ramp Executive, you will be integral to ensuring smooth operations on the airport ramp.nnKey Responsibilities:nn1. Loading and Unloading: You will be responsible for safely loading and unloading baggage and cargo from aircraft. This task requires attention to detail to ensure that items are handled carefully.nn2. Ground Handling: Assisting in ground handling activities which include directing movement of aircraft on the ground, ensuring safety protocols are followed.nn3. Equipment Operation: You may operate ramp equipment such as tugs and baggage carts, so you must be attentive and responsible while using this equipment.nn4. Team Collaboration: Working closely with other team members, you will participate in collaborative efforts to ensure timely aircraft turnaround.nn5. Safety Compliance: Following safety guidelines and airport regulations is crucial. You will need to be aware of safety practices to maintain a secure work environment.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade. A keen interest in the aviation industry is important, along with good communication skills. Punctuality and reliability are essential as you will be required to work in a dynamic and fast-paced environment. Teamwork and a positive attitude towards learning are highly valued in this role.
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Walkin For Airport Ramp Executive Jobs (Freshers)

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bhubaneswar
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nAs an Airport Ramp Executive, you will play a key role in ensuring the smooth and efficient handling of aircraft on the ground in Bhubaneswar. This position is ideal for individuals passionate about aviation and customer service, and suits those with little to no experience.nnKey Responsibilities:nn- Aircraft Handling: You will assist with the safe and timely arrival and departure of aircraft. This includes guiding planes to the gate and securing them for safe operations.nn- Baggage Management: Ensure the proper loading and unloading of passenger baggage and cargo, ensuring that all items are handled with care to prevent damage.nn- Ground Support: Coordinate with various teams to provide necessary ground services, including refueling, cleaning, and transporting passengers as needed.nn- Safety Compliance: Ensure all safety protocols and standards are strictly followed to maintain a secure working environment for yourself and others.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess strong communication skills. A positive attitude and ability to work in a team are essential, as you will be interacting with colleagues and passengers regularly. Since experience is not required, a willingness to learn and adapt in a fast-paced airport environment is highly valued. You should also demonstrate a commitment to safety and punctuality, as these are crucial in airport operations.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are seeking an Airport Manager to oversee daily operations at our airport facility in Kolkata, India. This role is perfect for individuals looking to start a career in airport management, with opportunities for growth and development.nnKey Responsibilities:nn1. Operations Management: Ensure smooth daily functioning of the airport operations, coordinating activities among different departments to maintain efficiency.nn2. Staff Supervision: Manage and lead airport staff, providing guidance and support to ensure high standards of service and compliance with safety regulations.nn3. Customer Service: Address passenger inquiries and complaints, creating a pleasant experience for travelers and ensuring high satisfaction levels.nn4. Safety and Compliance: Oversee adherence to safety regulations and airport policies, working to maintain a secure environment for all airport users.nn5. Communication and Coordination: Foster communication between various airport departments, airlines, and relevant authorities to ensure seamless operations.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess effective communication skills. Strong leadership abilities, a focus on customer service, and problem-solving skills are essential for this role. Being detail-oriented and able to work under pressure in a fast-paced environment is crucial. Adaptability and a willingness to learn will help you succeed in this dynamic setting. Previous experience in airport operations or customer service is a plus, but not mandatory.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Chandigarh
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are seeking a Ground Staff Supervisor to join our team in Chandigarh. This role is suitable for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. You will play a key role in overseeing daily ground operations, ensuring a smooth workflow.nnKey Responsibilities:nn- Supervise Daily Operations: Manage and coordinate the activities of ground staff to ensure efficient service delivery and adherence to company standards.n- Team Management: Lead a team of ground staff, providing guidance, training, and support to maximize their performance and ensure effective teamwork.n- Customer Service: Address customer inquiries and issues promptly and professionally, ensuring a positive experience for all passengers.n- Safety Compliance: Ensure all safety protocols are followed by the team, maintaining a safe working environment for both staff and passengers.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong leadership qualities, effective communication skills, and the ability to work well under pressure. A proactive approach to problem-solving and a commitment to delivering excellent customer service is essential. Attention to detail is important, along with the ability to manage multiple tasks effectively. Flexibility to work various shifts as needed is also expected. This is a full-time office role, and candidates should be prepared for hands-on involvement in day-to-day operations.
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10th Pass Freshers For Ground Staff

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi NCR
Air Ticketing Aircraft Maintenance Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Grooming Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
Join our team in Delhi NCR as a Ground Staff member, where you will play a vital role in ensuring smooth airport operations. This position is open to candidates with 0 to 5 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Customer Service: Assist passengers with their inquiries and provide information regarding flights, baggage, and boarding procedures to enhance their travel experience.- Check-In Assistance: Support passengers during the check-in process to ensure efficient and timely boarding. You will handle luggage and ensure that all travel documents are in order.- Baggage Handling: Safely manage the loading and unloading of baggage and cargo, ensuring that items are correctly stored and accounted for to prevent loss or damage.- Aviation Security Protocols: Implement security measures as outlined by the airport authority to maintain a safe environment for both passengers and staff.Required Skills and Expectations:Candidates should possess strong communication skills to interact positively with passengers and team members. A customer-oriented approach is essential for providing assistance and resolving issues efficiently. You should be adaptable and able to work in a fast-paced environment, as well as work well with others in a team setting. Basic understanding of aviation operations will be advantageous. Commitment to punctuality and a professional demeanor are important for this role.
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  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Ranchi
Air Ticketing Airline Operations Hostess Activities Personality Development Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Grooming Basic Computer Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Ranchi. In this role, you will be the first point of contact for our customers, providing assistance and ensuring a positive travel experience.Key Responsibilities:- Customer Assistance: Respond to customer inquiries over phone and email, helping them with flight bookings, cancellations, and changes to their travel plans.- Problem Resolution: Address and resolve customer complaints efficiently, ensuring their concerns are handled with care and professionalism.- Flight Information: Provide up-to-date information about flight schedules, delays, and airport services, ensuring customers feel informed and supported.- Check-In Support: Assist passengers during the check-in process, guiding them through the necessary steps and ensuring a smooth experience.- Documentation Management: Handle and organize customer documentation related to travel, including tickets and boarding passes, while maintaining confidentiality.- Team Collaboration: Work closely with other departments to ensure seamless service delivery and enhance the overall customer experience.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and resolving issues effectively.- Customer-Oriented Approach: A genuine passion for helping customers and a commitment to providing excellent service is crucial.- Problem-Solving Ability: You should be able to think quickly on your feet and find solutions to customer challenges.- Attention to Detail: Accuracy in handling customer documentation and information is important in this role.- Team Player: Ability to work well within a team and contribute to a positive working environment.- Adaptability: Willingness to learn and adapt to new processes, as well as handle a fast-paced work environment.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. Assist Passengers: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. Handle Inquiries: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. Resolve Issues: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. Maintain Records: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. Collaborate with Staff: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.Key Responsibilities:- Assist Passengers: Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- Manage Reservations: Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- Address Complaints: Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- Provide Information: Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- Check-In Support: Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.Required Skills and Expectations:Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.
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Hiring Freshers || Airport Operations Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Lucknow
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are seeking an Airport Operations Executive based in Lucknow, India, who is passionate about aviation and ready to start their career in airport operations. This full-time position is suitable for candidates with 0 to 5 years of experience and requires a minimum of a 12th-grade education.nnKey Responsibilities:nn- Coordinating Airport Activities: Assist in managing day-to-day airport operations, ensuring all tasks run smoothly, and supporting various departments such as check-in, baggage handling, and boarding processes.nn- Customer Service: Provide excellent assistance to passengers, addressing their inquiries and concerns promptly while maintaining a positive and professional attitude.nn- Monitoring Safety and Compliance: Ensure adherence to safety regulations and operational procedures, maintaining a secure environment for both passengers and staff.nn- Reporting: Prepare and submit daily reports on operational activities, helping management to assess performance and identify areas for improvement.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, with the ability to interact effectively with diverse groups. A keen attention to detail is essential for monitoring operations and ensuring compliance with safety regulations. Adaptability and a proactive approach to problem-solving will aid in navigating the dynamic airport environment effectively. A basic understanding of aviation operations would be beneficial, and a willingness to learn and grow in the role is expected.
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Hiring For 12th Pass Freshers - Airport Operations Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Pune
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are seeking a dedicated Airport Operations Executive to join our team in Pune. This role is ideal for individuals with 0 to 5 years of experience who are passionate about the aviation industry and customer service.nnKey Responsibilities:n- Customer Service Management: Provide excellent support to passengers by addressing inquiries and resolving issues quickly and efficiently.n- Check-in and Boarding Assistance: Ensure a smooth check-in process for passengers, helping them with their boarding procedures while maintaining safety and security standards.n- Flight Information Coordination: Keep passengers informed about flight schedules, delays, and other important updates, ensuring they have the information they need for their travel plans.n- Operational Support: Assist in daily operational tasks at the airport, contributing to a seamless travel experience for customers.nnRequired Skills and Expectations:nCandidates should have a minimum education of 12th pass. Strong communication skills and a friendly demeanor are essential, as you will interact with passengers and team members frequently. The ability to work in a fast-paced environment is important, along with a strong sense of responsibility and attention to detail. As an Airport Operations Executive, you are expected to uphold the highest standards of safety and customer service, demonstrating professionalism in all interactions. Being a team player and adaptable to changing situations will enhance your ability to succeed in this role.
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Fresher hiring for Airport Operations Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Ghaziabad
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are seeking a dedicated Airport Operations Executive in Ghaziabad, India. This full-time position is ideal for individuals with 0 to 5 years of experience and is suitable for those who have completed at least their 12th grade.nnAs an Airport Operations Executive, you will play a vital role in ensuring smooth airport operations. Your responsibilities will include coordinating ground handling services, assisting passengers with check-ins and boarding processes, managing baggage operations, and ensuring compliance with safety regulations.nnKey responsibilities include:nn- Coordinating Ground Services: You will facilitate the seamless functioning of various ground operations, ensuring that all services are provided efficiently and effectively.n n- Passenger Assistance: You will help guide passengers during check-in and boarding, making sure they have a pleasant travel experience. This includes resolving any immediate concerns or queries.nn- Baggage Management: You will oversee the handling of passenger baggage, ensuring it is delivered correctly and on time, while also addressing any issues that arise.nn- Safety Compliance: You will monitor and ensure that all airport safety regulations are followed, promoting a safe environment for both passengers and staff.nnTo succeed in this role, you should have strong communication skills, the ability to work well in a team, and a customer-focused mindset. Being organized and detail-oriented is essential to manage various tasks effectively and ensure smooth operations at the airport.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling
We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. Flight Coordination: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. Team Management: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. Safety and Compliance: Implement safety regulations and ensure compliance with aviation laws and standards.4. Customer Service: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.
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Freshers For Airport Ramp Executive - Ranchi

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an enthusiastic Airport Ramp Executive to join our team in Ranchi. This part-time role is perfect for individuals looking to start their careers in the aviation industry.Key Responsibilities:1. Baggage Handling: You will be responsible for loading and unloading luggage from aircraft safely and efficiently, ensuring no damage occurs during transit.2. Aircraft Marshalling: Directing aircraft on the ground by guiding pilots to parking spots, ensuring safe and smooth operations on the ramp.3. Safety Checks: Conducting regular checks on ground support equipment to ensure they are in good condition and report any issues immediately.4. Communication: Coordinating with ground staff and air traffic control to ensure timely and effective operations, staying alert to updates and changes.5. Documentation: Maintaining accurate records of baggage and cargo handling, as well as any incidents that may occur on the ramp.Required Skills and Expectations:Candidates should have completed their 12th grade and ideally possess a keen interest in aviation. Strong communication skills are essential, as is the ability to work in a fast-paced environment. Attention to detail and a commitment to safety are crucial for this role. We welcome individuals with 0-1 years of experience; training will be provided to help you succeed. Adhering to schedules and being a team player will help you thrive in this position.
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Hiring For 12th Pass Freshers - Airport Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Ranchi
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aviation
We are looking for an enthusiastic Airport Executive to join our team in Ranchi, India. This entry-level position is ideal for individuals eager to kick-start their career in the aviation industry.As an Airport Executive, you will play a key role in ensuring smooth operations at the airport. Your main responsibilities will include assisting passengers with check-in procedures and baggage handling, providing accurate information about flight schedules, and ensuring that safety protocols are followed. You will also help resolve passenger queries and complaints, ensuring a positive travel experience.To succeed in this role, you should possess excellent communication skills to interact with passengers and team members effectively. You should be detail-oriented to ensure all processes are followed meticulously. A strong customer service mindset is essential, as you will be the first point of contact for travelers seeking assistance. Additionally, being a team player will help you work harmoniously with other airport staff to deliver exceptional service.Candidates should have completed at least the 12th grade and have a passion for the aviation industry. Previous experience is not required, as training will be provided. We are looking for individuals who are proactive, adaptable, and willing to learn in a fast-paced environment. A keen interest in aviation and commitment to customer satisfaction will set you apart in this rewarding role.
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Walkin For Airport Guest Relationship Executive Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • South 24 Parganas
Ground Staff Executive Airline Customer Service Ground Staff Activities
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main responsibility will be to assist guests with their inquiries and provide exceptional service.- Greet and Assist Guests: Welcome travelers warmly and assist with any questions or concerns they may have regarding their journey.- Provide Information: Offer accurate information about flight schedules, airport facilities, and services available to enhance the customer experience.- Handle Complaints: Listen to guest complaints and issues patiently, providing solutions or escalating them to management when necessary to ensure resolution.- Promote Airport Services: Inform guests about the various services offered at the airport, including lounges, shopping, and dining options, to enhance their experience.- Maintain Guest Records: Keep accurate records of guest interactions and feedback to improve service quality and provide insights for future improvements.- Collaborate with Team Members: Work closely with your colleagues and other departments to ensure seamless communication and coordination for excellent guest service.To succeed in this role, you should have a friendly and approachable demeanor, along with good communication skills. A strong sense of responsibility and the ability to handle stressful situations are essential. Basic computer skills are required, and any experience in customer service will be an advantage, although not necessary. A high school diploma is the minimum educational requirement.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Guwahati
Aviation Customer Relationship Airline Customer Service Communication Skills
As an Airlines Executive, you will play a critical role in ensuring smooth operations within the airline industry. This position is based in Guwahati and is ideal for individuals who have recently completed their 12th grade and are looking to start their career.Key Responsibilities:- Customer Service: You will assist passengers with inquiries, check-ins, and provide information about flight schedules, ensuring that their travel experience is smooth and enjoyable.- Reservation Management: You will handle booking processes, including changes and cancellations, ensuring that all records are accurately maintained in the system.- Flight Coordination: You will work closely with flight crews and airport staff to ensure on-time departures and arrivals, addressing any issues that may arise during operations.- Documentation Support: You will assist in preparing and managing necessary travel documentation, ensuring compliance with airline policies and regulations.- Problem Solving: You will address passenger concerns and feedback promptly, working towards resolving issues to enhance customer satisfaction.Required Skills and Expectations:Candidates should have excellent communication skills, allowing for effective interaction with passengers and team members. A strong customer service orientation is essential, as the role involves addressing queries and concerns proactively. Additionally, you should be detail-oriented and organized to manage various tasks efficiently. Basic computer skills are important for handling booking systems and documentation. A willingness to learn and adapt in a fast-paced environment is also expected. This is a full-time position and requires attendance at the office for daily operations.
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Air Hostess (Freshers) Hyderabad

Cloud Careers Services

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Cabin Attendant Ground Staff Air Traffic Controller Guest Service Officer Customer Relationship Executive
We are looking for passionate and dedicated individuals to join our team as Air Hostesses in Hyderabad. The primary role of an Air Hostess is to ensure the comfort, safety, and satisfaction of passengers during their journey.Key Responsibilities:- Safety Demonstration: Conduct safety briefings to passengers before takeoff, explaining emergency procedures and safety measures on board.- Passenger Service: Attend to the needs of passengers throughout the flight, providing food, drinks, and assistance to ensure comfort.- Emergency Response: Be prepared to respond effectively to emergencies and incidents, ensuring the safety of all passengers and crew.- Communication: Maintain clear communication with the flight crew and passengers, providing updates and information during the flight.- Hygiene Standards: Ensure that the cabin is clean and hygienic, regularly checking and maintaining a tidy environment.Required Skills and Expectations:- Interpersonal Skills: Strong communication and interpersonal skills are essential for effectively interacting with passengers and colleagues.- Customer-Oriented Attitude: A positive and friendly demeanor is important for creating a welcoming atmosphere for passengers.- Team Collaboration: Ability to work well in a team setting, collaborating with fellow crew members to ensure a smooth journey.- Adaptability: Flexibility to adapt to different situations and handle challenges calmly and efficiently.- Physical Stamina: Must be physically fit to meet the demands of the job, including standing for long periods and lifting luggage.Candidates with 0 to 6 years of experience and a minimum education of 12th grade are encouraged to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bangalore
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Customer Service Executive Passenger Support Passenger Handling Passenger Service Executive Passport Checking Executive Guest Relation Manager
Join our team as a Cabin Crew member in Bangalore, where you will play a vital role in ensuring a pleasant flight experience for our passengers. This full-time position welcomes candidates with 0 to 6 years of experience and requires a minimum education of 10th pass.Key Responsibilities:- Assisting Passengers: You will greet and help passengers as they board and disembark, ensuring a smooth transition and making them feel welcomed.- Safety Protocols: You are responsible for conducting safety demonstrations and ensuring all safety regulations are followed during the flight to guarantee passenger safety.- Serving Meals and Beverages: You will serve food and drinks to passengers, ensuring that their needs are met promptly and courteously.- Addressing Passenger Concerns: You will listen to and address any questions or complaints from passengers, providing assistance and resolving issues to enhance their experience.- Maintaining Cabin Cleanliness: You will help keep the cabin clean and organized throughout the flight, ensuring a comfortable environment for everyone on board.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers and colleagues. A good level of customer service skills is crucial to provide a pleasant experience. Candidates must be adaptable and able to work as part of a team in a busy environment. A positive attitude and professional appearance are important, as you will represent the airline throughout your interactions. Flexibility in working hours is expected, as flight schedules may vary.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Coimbatore
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Ground Staff Airport Ground Operations Staff Customer Service Executive Passenger Support Passenger Handling Passenger Service Executive Passport Checking Executive Guest Relation Manager
As a Cabin Crew member based in Coimbatore, you will play a crucial role in ensuring the safety and comfort of passengers during their flight experiences. This is a full-time position, and we welcome applicants with varying levels of experience, from fresh graduates to those with up to six years of experience. A minimum education requirement is passing the 10th grade.Key Responsibilities:- Ensuring Passenger Safety: You will familiarize yourself with safety equipment and procedures, preparing yourself to assist in emergencies and ensuring that passengers follow safety protocols.- Delivering Excellent Customer Service: Your role includes providing attentive and friendly service to all passengers, catering to their needs and ensuring a pleasant experience throughout the journey.- Conducting Pre-Flight Checks: Before each flight, you will inspect cabins and emergency equipment to confirm everything is in order for safe and efficient operation.- Serving Food and Beverages: You will manage in-flight service by distributing meals and drinks according to company standards while maintaining a welcoming atmosphere.- Assisting Passengers: Youll help passengers with boarding, disembarking, and finding their seats, ensuring they feel comfortable and accommodated during the flight.Required Skills and Expectations:Successful candidates should demonstrate strong communication skills to interact effectively with passengers and coworkers. A friendly and approachable demeanor is essential for creating a positive cabin environment. You should be able to work well under pressure and be attentive to detail, as maintaining safety and comfort is your top priority. Flexibility in work hours and a commitment to teamwork will also be important in this role.
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