We are seeking a motivated and engaging Airline Customer Service Executive to join our team in Tiruchirappalli. This entry-level position is perfect for individuals eager to start their career in the aviation y Responsibilities:nn- Customer Assistance: Provide support to passengers by answering queries, handling complaints, and offering information about flights, luggage, and n- Reservation Management: Assist customers in making flight reservations and changes, ensuring accuracy in bookings and customer - Check-in Support: Facilitate the check-in process for passengers, assisting with boarding passes and baggage - Problem Resolution: Handle any issues that arise during the travel experience, working swiftly to find solutions and ensure customer quired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, to interact confidently with customers. A friendly demeanor and a customer-first attitude are essential to build rapport and trust. Attention to detail is important to ensure all information is accurate and complete. Candidates should also be comfortable working in a fast-paced environment and demonstrate the ability to manage time effectively. Flexibility to work varying shifts is expected, as airport operations may require extended hours. A minimum educational qualification of 12th pass is required, and prior experience is not mandatory, making this an ideal opportunity for new graduates seeking entry into the airline industry.
Experience
0 - 1 Years
No. of Openings
21
Education
12th Pass
Role
Airline Customer Service Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, Petrol Allowance, Laptop, One-way Cab, Two-way Cab
Face Interview Location
India