Array ( [0] => airline-customer-service-representative [1] => kolkata ) Airline Customer Service Representative Jobs in Kolkata,Airline Customer Service Representative Job Vacancies in Kolkata West Bengal
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Airline Customer Service Representative Job Vacancies in Kolkata

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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Listening Skills Multitasking Problem-solving Teamwork Time Management Customer Service Computer Skills
As an Airline Customer Service Executive in Kolkata, you will play a vital role in ensuring a pleasant travel experience for our passengers. This full-time position is ideal for freshers who are eager to start their careers in the airline industry.Key Responsibilities:1. **Passenger Assistance:** You will assist passengers with check-in, boarding, and inquiries, ensuring they feel valued and informed throughout their journey.2. **Ticketing Support:** You will help customers understand ticket options, make reservations, and handle ticket changes or cancellations while providing accurate information.3. **Complaint Resolution:** You are expected to listen to customer concerns and resolve issues promptly, maintaining a calm and professional demeanor to enhance customer satisfaction.4. **Information Dissemination:** You will provide timely updates on flight schedules, delays, and any other travel-related information, ensuring passengers are well informed.5. **Team Collaboration:** You will work closely with other team members and departments to ensure seamless service delivery and improve overall customer experience.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with diverse customers. A positive attitude, patience, and problem-solving abilities are crucial to addressing customer needs. Basic computer proficiency is essential to navigate reservation systems and manage customer information efficiently. A willingness to learn and adapt within a fast-paced environment will greatly contribute to your success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.
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  • Fresher
  • 3.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills
We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. **Flight Information**: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. **Problem Resolution**: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. **Ticketing Support**: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. **Collaboration**: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.- **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring that luggage is safely managed and reaches the correct flights on time.- **Safety and Security Procedures**: Follow necessary safety protocols and security checks, including monitoring passenger compliance with regulations.- **Coordination with Airlines**: Work closely with airline staff to provide updates on flight schedules and manage any disruptions or delays efficiently.- **Maintaining Documentation**: Ensure that all necessary records are accurately kept, such as passenger logs and flight information.- **Problem Solving**: Address any passenger issues or complaints by offering timely solutions or escalating matters to supervisors when needed.The ideal candidate will possess strong communication skills and the ability to work well in a fast-paced environment. A friendly attitude and a willingness to assist others are essential. Adaptability and teamwork are key, as you will collaborate with different departments to ensure everything runs smoothly. Basic computer skills will be helpful for managing records and information. Finally, punctuality and reliability are crucial in this role.
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  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Cabin Crew Flight Attendant Airlines Cabin Crew Aviation Airport Staff Ground Staff Air Hostess Air Ticketing Airline Customer Service Air Ticketing Agent Team Work Development Selling Products Photos Editing Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Executive Ground Staff Executive
- Handling baggage: This involves loading and unloading baggage from the aircraft, ensuring it is properly secured and tagged for the correct destination.- Assisting with passenger check-in: Ground staff help passengers with the check-in process, ensuring they have the correct documentation and assisting with any queries.- Guiding aircraft on the tarmac: Ground staff are responsible for guiding aircraft on the tarmac to ensure they are parked in the right location and can safely taxi to and from the runway.- Ensuring aircraft are stocked: This includes replenishing items like pillows, blankets, and refreshments on the aircraft to ensure a comfortable flight for passengers.- Providing customer service: Ground staff assist passengers with any inquiries or issues they may have before or after their flight, ensuring a positive customer experience.- Maintaining cleanliness: Ground staff are responsible for maintaining cleanliness in the terminal and on the aircraft, ensuring a safe and hygienic environment for passengers.Skills and Expectations:- Strong communication skills to interact with passengers and colleagues effectively.- Ability to work well under pressure and handle stressful situations calmly.- Attention to detail to ensure accuracy in handling baggage and completing paperwork.- Physical fitness to handle heavy baggage and work on the tarmac in varying weather conditions.- Excellent customer service skills to provide a positive experience for passengers.
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Fresher hiring for Air Hostess

DPSR Consultancy Solutions

Air Hostess Cabin Crew Flight Attendant Airlines Cabin Crew Airport Representative Senior Cabin Crew Airport Operation Airline Customer Service
As an Air Hostess, also known as a Cabin Crew or Flight Attendant, your primary responsibility is to ensure the safety and comfort of passengers during flights. You will also be responsible for providing excellent customer service and assisting passengers with any needs or concerns they may have during the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all safety protocols are followed- Providing safety demonstrations and instructions to passengers- Serving meals and beverages to passengers- Assisting passengers with seating arrangements.
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Data Entry Operator Online Data Entry Data Entry Clerk Entry Tax Digital Marketing Digital Communication Digital Electronics Online Digital Marketing Digital Marketing Manager Digital Marketing Specialist Digital Marketing Internship Digital Marketing Analyst Airport Staff Airport Operation Airport Supervisor Ground Staff Executive Air Ticketing Executive Cabin Crew Flight Attendant Airline Customer Service
Responsibilities:- Entering data into computer databases accurately and efficiently- Ensuring data integrity and confidentiality- Sorting and organizing paper documents for data entry- Verifying and correcting data discrepancies- Generating reports and performing data analysis- Communicating with team members to ensure data accuracy and consistencySkills:- Proficiency in data entry and computer skills- Attention to detail and accuracy- Strong organizational skills- Ability to work independently and in a team environment
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Good Communication Skills Leadership Technical Airline Operations Cargo Handling Aircraft Handling Ground Staff Activities Airport Ramp Airline Customer Service
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.
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Hiring Freshers || Airport Guest Relationship Executive

Skyview India Academy Private Limited

Customer Relationship Airport Operation Customer Support Ground Management Airline Customer Service Customer Service Airline Operations Good Communication Skills Guest Handling Ground Staff Activities Ground Operation Passenger Handling
responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
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Customer Relationship Aviation Airline Operations Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Airlines Executive,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Looking For Airlines Executive

Xtreme skills pvt. Ltd

  • 0 - 5 yrs
  • 4.3 Lac/Yr
  • Kolkata
Personality Development Airline Operations Customer Service Communication Skills
Flight Attendant VacancyJob responsibilities-Customer Service / Reservation/Ticketing/Security checks/Baggage handling.Verifying passenger identification & printing boarding passes.Greeting & welcoming passengers on boardFood & beverage service.Responsible for safety and comfort of passengers.Age - 18 to 35 yearsEducation - 10 th / 12th or Graduation from a recognized university , Well groomedFresher or experienced applicant can applyBenefit- salary +Allowances+Incentive+P.F+E.S.ISalary - 15000/- to 38000/- Call HR 6290175277 for further details Job SummaryJob Type : Full TimeJob Role : OthersJob Category : Analyst / Analytics,Logistics / TransportationHiring Process : Face to Face Interview, Group DiscussionWho can apply : Freshers
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Opening For Cabin Crew

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Cabin CrewSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Airport Ground Staff Air Hostess Cabin Crew Ground Staff Air Ticketing Airline Customer Service Airport Manager Aviation Security Airlines Executive
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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Aviation Ground Staff Customer Service Walk in
We hope this message finds you well. We have exciting job opportunities available in the aviation industry for the positions of Air Ticketing, Ground Staff, Cabin Crew, and Maintenance Engineer. If you have a passion for aviation and love working in a fast-paced environment, this might be the perfect fit for you!As part of the Air Ticketing role, your main responsibilities would include warmly welcoming passengers on board and assisting them in finding their seats. You will also provide important information and safety procedures to ensure a smooth and secure journey for all passengers. Additionally, you will be in charge of ensuring that all seat belts and galleys are properly secured before take-off. Your excellent communication skills will be put to use as you make in-flight announcements and answer any questions that passengers may have during the flight.For the Ground Staff position, you will be responsible for assisting passengers with check-in procedures and efficiently handling luggage and cargo. Ensuring a seamless boarding and disembarking process will be an essential part of your role, along with delivering exceptional customer service at the airport.As a Cabin Crew member, your primary focus will be on the well-being of passengers during the flight. You will serve meals and refreshments and offer duty-free products while informing passengers about any allowance restrictions in place at their destination. During emergencies, you will be reassuring passengers and ensuring that they follow safety procedures correctly.For the Maintenance Engineer position, your technical expertise will be invaluable in providing assistance with aircraft maintenance. Conducting regular inspections and promptly addressing technical issues will be essential in ensuring the safety and reliability of our fleet.Key Skills we are looking for in all positions are strong verbal communication skills and an excellent personality. Remaining composed during challenging
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Urgent Requirement For Airline Customer Service

Climb High aviation and hospitality institute

Customer Relationship Executive Airline Customer Service
Job Openings for 52 Airline Customer Service Jobs for Freshers in Kolkata,Hyderabad,Bengaluru,Customer Relationship Executive, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A with Good knowledge in Customer Relationship Executive etc.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Good Personality Customer Service
Experience: FresherOpen Positions:14Key Skills: Basic Computer Knowledge, Customer ServiceApplySAVEC.S.A: Airline customer service agents commonly work at airline ticket counters and boarding gates. They act as an airline's boarding agents swiftly and efficiently boarding and then deplaning passengers to keep an airline's flights on time.Baggage Handler: Collect sort and check luggage against flight lists making sure that the right items go on to the right aircraft. Transfer luggage from the check-in areas to the departure areas. Use trucks cargo loaders and conveyor belts to move luggage to and from the aircraft.Required Experience Skills and QualificationsJOB DETAILS:GROUND STAFF: -Qualification- 12th Pass & AboveAge- 18 Years to 28 YearsSalary- 15K to 25K Per Month
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Airport Manager ( HR)

Aircraft Aviation

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • South Kolkata
Good Communication Skill Customer Service Representative Guest Relationship Air Ticketing Airline Executive
Hiring Fresher & Experience Candidate for Kolkata Airporta Great Opportunity for all Aviation Job Seekers.post : Airport Managersalary: - 16000/- to 22000/-job Location : Kolkataskill: Good Communication Skillwell GroomedBenefits: PF + ESI + OT + Food
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Ticket Booking Ticket Support Executive Ticket Checking Staff Airport Executive Airline Customer Service Aviation Security
Job Openings for 200 Ticketing Checking Staff Jobs for Freshers in Ahmedabad, Nashik, Hubli, Mangalore, Madurai, Bangalore, Kolkata, Srinagar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management with Good knowledge in Ticket Booking, Ticket Support Executive, Ticket Checking Staff, Airport Executive, Airline Customer Service, Aviation Security etc.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Support Good Communication Tele Representative Problem-solving Listening Skills Teamwork Customer Service Time Management Computer Skills
We are seeking a motivated Airline Customer Service Representative to join our team in Kolkata. This role is suitable for freshers with a passion for helping people and a desire to thrive in a dynamic environment.Key Responsibilities:- **Assist Passengers:** Greet and assist customers at check-in, boarding, and during their travel to ensure a pleasant experience.- **Manage Inquiries:** Address customer questions and concerns via phone, email, or in person, providing accurate information regarding flights, bookings, and airline policies.- **Handle Reservations:** Help customers with flight bookings, changes, and cancellations, ensuring a smooth reservation process.- **Problem Resolution:** Quickly and effectively resolve issues related to delayed flights, lost luggage, and other travel-related problems to maintain customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service quality and performance metrics.Required Skills and Expectations:Candidates should possess strong communication skills in English and Hindi, both spoken and written. A friendly demeanor and a willingness to assist customers are essential for success in this role. Basic computer skills are necessary for handling reservations and customer inquiries. Freshers who are enthusiastic and show a commitment to learning will thrive in this supportive environment. Adaptability and patience are important as customer service representatives often encounter a variety of situations and must remain calm under pressure. A minimum education level of 12th pass is required for applicants. If you have any queries, you can contact this number- +91 9147329961 (Send your CV/Resume this WhatsApp number)
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Customer Manager Staff Management Passenger Support Ground Manager Good Communication Skills Problem Solving Airline Customer Service Airport Supervisor
As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Hiring for 20 Airport Ramp Executive Jobs in Kolkata, Howrah, Hooghly, Nadia, Bardhaman, Darjeeling, Kalimpong, Malda, Jhargram, Jharsuguda, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Ground Staff Ground Staff Executive Airline Ground Staff Ground Handling Staff Ground Hostess
Job Openings for 26 Airport Customer Service Associate Jobs for Freshers in Darjeeling,Kolkata,Dumka,Ranchi,Bhubaneswar,Cuttack,Behala, Kolkata,Durgapur,Guwahati,Nadia, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management with Good knowledge in Ground Staff,Ground Staff Executive,Airline Ground Staff,Ground Handling Staff,Ground Hostess etc.
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Hiring For 12th Pass Freshers - Airline Customer Service Representative

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Time Management Empathy Customer Service Conflict Resolution Product Knowledge Resilience Communication Problem-solving Sales Skills Multitasking Language Skills Attention to Detail Adaptability Organizational Skills Patience Computer Skills Teamwork
Develop and implement strategic plans to improve airport operations, enhance customer experience, and drive profitability.Manage and coordinate day-to-day airport operations, including terminal services, airside operations, ground handling, and facilities maintenance.Monitor and enforce compliance with local, state, and federal regulations, including safety, security, and environmental standards.Collaborate with airlines, ground service providers, and other stakeholders to ensure smooth and efficient aircraft movements, passenger handling, and baggage operations.Oversee the development and implementation of security protocols and procedures to maintain a secure and safe airport environment.Manage the budget and financial performance of the airport, including revenue generation, cost control, and financial reporting.
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Airport Guest Relationship Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Passenger Handling Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.
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Hiring For 12th Pass Freshers - Air Export Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airline Customer Service Air Charter Operation Airline Operations Airport Operation Air Traffic Control Air Pollution Control Aviation
As an Air Export Executive, you will play a vital role in the logistics and shipping process. Your primary responsibility is to manage the export of goods via air, ensuring timely and efficient delivery to international destinations.**Key Responsibilities:**- **Coordinate Shipments:** You will oversee the shipment of goods by organizing transportation schedules and ensuring that all necessary documentation is complete.- **Prepare Export Documentation:** You will be responsible for preparing and verifying shipping documents, including air waybills, invoices, and customs declarations, to ensure compliance with international shipping regulations.- **Liaise with Airlines and Agents:** You will communicate with airline representatives and freight agents to book cargo space, track shipments, and resolve any issues that may arise during the export process.- **Monitor Shipment Status:** You will keep an eye on shipments in transit, providing updates to clients and resolving any delays or issues that may occur.- **Maintain Records:** You will maintain accurate records and databases of all shipments, ensuring that all information is up-to-date and easily accessible.**Required Skills and Expectations:**- A minimum of a 12th-grade education is required.- Excellent communication skills, both written and verbal, to interact effectively with clients and colleagues.- Attention to detail to ensure all documentation is accurate and compliant with regulations.- Basic understanding of air freight and shipping processes is a plus, but not mandatory for candidates with strong willingness to learn.- Organizational skills to manage multiple shipments and deadlines effectively.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. **Customer Service:** Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. **Ticketing and Reservations:** Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. **Check-in Support:** Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. **Problem Resolution:** Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. **Communication:** Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Representative to join our team in Kolkata. This role is ideal for individuals who have completed their 10th grade and are eager to start a career in the airport and travel industry. The position requires no prior experience, making it a great opportunity for recent graduates.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers at the airport and provide them with information regarding flight schedules, services, and other inquiries.- **Assisting with Check-ins:** Help passengers during the check-in process by ensuring they have the correct documents and boarding passes.- **Handling Baggage:** Aid passengers with their baggage, including checking in their luggage and guiding them to baggage claim areas.- **Providing Directions:** Give clear directions to passengers regarding airport facilities such as lounges, restrooms, and boarding gates.- **Resolving Issues:** Address and resolve any passenger concerns or issues that may arise, ensuring a positive travel experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to effectively interact with passengers and provide assistance.- **Customer Service Orientation:** A friendly attitude and willingness to help are crucial for creating a pleasant experience for travelers.- **Attention to Detail:** Ability to accurately handle information and paperwork, ensuring all processes comply with regulations.- **Team Player:** Working well with colleagues and airport staff is important to maintain smooth operations.- **Problem-Solving Ability:** Quick thinking and proactive problem-solving skills are necessary to handle unexpected situations.Join us to become a vital part of the air travel experience!
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Airport Ground Staff Air Hostess Cabin Crew Ground Staff Air Ticketing Airline Customer Service Airport Manager Aviation Security Airlines Executive
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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Ground Staff Air-ticketing Cabin Crew Data Entry Operator Computer Operator Accountant Back Office Coordinator HR Executive Air Hostess Airport Manager Airline Customer Service Aviation Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp No.ThanksRegards/Aviation Team
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Air Hostess

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Airport Ground Staff

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team
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Opening For Air Ticketing

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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