Advanced Excel Job Vacancies in Bhubaneswar

- Build and maintain strong relationships with customers: The Customer Relationship Executive will be responsible for establishing and nurturing lasting relationships with customers to ensure their satisfaction and loyalty.- Handle customer inquiries and resolve complaints: The role involves effectively addressing customer queries and concerns in a timely and professional manner to ensure a positive customer experience.- Conduct regular follow-ups with customers: The candidate will need to follow up with customers to gather feedback, address any issues, and keep them informed about new products or services.- Collaborate with internal teams: The Customer Relationship Executive will work closely with internal departments such as sales, marketing, and product development to address customer needs and improve overall customer satisfaction.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal and written communication skills to effectively interact with customers and internal teams.- Customer-centric approach: A customer-centric mindset is essential to understand and prioritize customer needs and provide personalized solutions.- Problem-solving abilities: The candidate should have the ability to analyze situations, identify problems, and propose effective solutions to ensure customer satisfaction.- Time management skills: Strong time management skills are crucial to handle multiple customer inquiries and tasks efficiently within set deadlines.- Experience in customer service: Prior experience in a customer service role, preferably in a similar industry, is preferred.

Company Profile:Surya International Enterprise Pvt Ltd, the CRISIL BBB rated flagship company of Surya Group, is a multifaceted conglomerate operating in diverse fields such as Solar Energy, Manufacturing, Water Industry, Plastic Recycling, and Fintech. Our core mission is to provide sustainable and affordable green energy and water solutions through cutting-edge technology.Surya Group has been on an exceptional growth trajectory for over a decade, achieving remarkable operational and financial milestones. With a net worth exceeding 125 Crores and an annual turnover of 325 Crores in the last financial year, our growth story is a testament to our unwavering commitment to excellence.Over the past 10 years, we have successfully installed more than 100MW of on-grid, off-grid, and hybrid solar power plants, solidifying our position as a leader in the renewable energy sector. Additionally, we have made significant strides in improving access to clean water by installing over 40,000 solar streetlights, 5,000 solar-powered water pumping systems, and 300 MLD of iron, fluoride, and arsenic water treatment plants, benefiting more than 10 lakh rural households.Our state-of-the-art manufacturing facilities in Gurgaon, Coimbatore, Katihar, and Gaya produce high-quality products such as Lithium-Ion batteries, HDPE Tanks, HDPE & PVC Pipes, FRP vessels, Recycled Plastic Granules, and LLDP powder, among others. Furthermore, we have established a Mega Factory in the heart of Infovalley-2 EMC Park in Bhubaneswar, dedicated to the production of high-quality solar modules. Additionally, we have another mega factory in the Ghiloth Industrial Area, Rajasthan, further expanding our manufacturing capabilities.At Surya Group, we are committed to fostering an inclusive and diverse work environment that encourages innovation and growth. As an equal opportunity employer, we value the diverse perspectives and experiences of our skilled workforce, which spans around 500 employees across India

Needs to manage all day to day functions in the office and its reporting to MD. Plan meetings , communicate with clients, visit project sites with the MD etc