Hindi BPO Jobs

We are looking for enthusiastic BPO Call Center Associates who are proficient in Hindi and English to join our team. This full-time position allows you to work from the comfort of your home, providing excellent customer service and support.The key responsibilities of the role include:1. **Handling Customer Calls**: You will be responsible for receiving and managing inbound calls from customers, addressing their queries, and providing accurate information in a friendly manner.2. **Resolving Issues**: Your primary objective will be to understand customer concerns, offer appropriate solutions, and ensure customer satisfaction while maintaining a positive experience.3. **Documenting Interactions**: After each call, you will need to record relevant details and actions taken in our system, which helps us keep track of customer interactions and improve our services.4. **Collaborating with Team Members**: You will work closely with your colleagues and supervisors to share insights and strategies to enhance team performance and meet targets.To succeed in this role, you should possess strong communication skills in both Hindi and English. You should be patient, empathetic, and able to handle difficult situations calmly. Basic computer knowledge is essential, as you will be using software tools to manage calls and records effectively. Being a team player and having a positive attitude are also important for this position. If you are a 12th pass and eager to start your career in the BPO industry, we encourage you to apply.

Job DescriptionAbout the RoleWe are looking for confident and energetic candidates to join our team as Phone Banking Officers. This role offers an excellent opportunity to build a career in the banking sector by gaining strong customer service and sales experience while working with a reputed private bank.Key ResponsibilitiesInteract with customers over phone calls and build strong relationshipsPromote and upsell banking products and servicesHandle customer queries and provide accurate solutionsEnsure high levels of customer satisfaction and service qualityAchieve assigned targets and earn performance-based incentivesEligibility CriteriaFresh graduates are welcome to applyUndergraduates with 69 months of relevant experience can applyAge limit: Up to 30 yearsRequired SkillsGood communication skills in English and HindiCustomer-focused approachSales and convincing skillsPositive attitude and willingness to learnSalary & Incentives17,500 per month for freshers18,500 per month for experienced candidatesAttractive performance-based incentives over and above salaryAdditional BenefitsShuttle facility availableShift timings between 8:00 AM and 8:00 PMFemale employees will be assigned shifts only up to 7:00 PM6 days working with rotational weekly offOpportunity for top performers to move to direct bank payrollSkills & RequirementsRequired SkillsExcelCallingCommunicationPreferred SkillsBankingExperience0 - 3 yearsEducationGraduation (10 + 2 + 3)Age Range18 - 30 yearsLanguages RequiredEnglish, Hindi

Job DescriptionJob Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process (Online):HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)Skills & RequirementsRequired SkillsCustomer SupportCommunicationPreferred SkillssalesExperience1 - 2 yearsEducation12thAge Range18 - 28 yearsLanguages RequiredEnglish, Hindi

- Coordinate with the sales team to provide support in daily activities: The sales coordinator will work closely with the sales team to help them with administrative tasks, customer inquiries, and other support functions to ensure smooth operations.- Handle customer queries and provide necessary information: The sales coordinator will be responsible for addressing customer inquiries, providing information about products or services, and ensuring customer satisfaction through effective communication.- Assist in insurance sales process: The sales coordinator will support the sales team in the insurance sales process by providing necessary documentation, following up on leads, and assisting customers with insurance-related queries.- Fluency in Hindi, English, and Malyalam: The candidate should be proficient in Hindi, English, and Malyalam languages to effectively communicate with customers, colleagues, and stakeholders from diverse backgrounds.- 12th Pass with 0-2 years of experience: The ideal candidate should have a high school diploma (12th pass) and 0-2 years of experience in a similar role. Freshers are also welcome to apply.- Ability to work full-time from the office: This is a full-time position that requires the candidate to work from the office in Brookefield, so the candidate should be willing and able to commute to the office on a regular basis.

Job DescriptionCustomer Care Executive (Hindi / English / Marathi Process)Company: Taurus BPO Services India LLPLocation: Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra 411014Department: Insurance Process Voice SupportContact Person: HR Akid (Mention as Reference during Walk-in)About Taurus BPO:Taurus BPO Services India LLP is a rapidly growing business process outsourcing firm that specializes in insurance process management. We are committed to delivering exceptional customer service experiences through professional communication, empathy, and efficiency.Position Overview:We are hiring energetic and customer-focused Customer Care Executives for our Insurance Voice Process. The role involves interacting with customers via calls, resolving their queries, and ensuring a seamless service experience.Key Responsibilities:Handle inbound and outbound calls related to insurance products and services.Assist customers with policy information, renewals, payments, and claims.Update and manage customer records accurately in the internal systems.Provide professional and polite communication to ensure high customer satisfaction.Meet daily and monthly targets for quality, productivity, and call handling.Coordinate with internal departments to resolve customer issues promptly.Eligibility Criteria:Education: HSC / Undergraduate / Graduate (any stream)Experience: Fresher to 6 months (BPO or customer service preferred)Languages Required: English, Hindi, MarathiShift Timing: Day Shift (Office-based, Full-time)Skills Required:Excellent verbal communication skills in English, Hindi, and MarathiGood listening ability and patience to handle customer queriesBasic computer knowledge and typing skillsPositive attitude and willingness to learnSalary & Benefits:Salary Range: 12,000 17,000 per monthFixed Salary + Attractive Incentives (up to 45,000/month based on performance)Growth opportunities in the insurance process domainFriendly and supportive work cultureWalk-in Interview Details: Venue: Taurus BPO Services India LLP, Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra 411014 Contact Person: HR Akid Note: Walk-in directly and mention HR Akid as a reference during the interview.Skills & RequirementsRequired SkillsExcellent verbal communication skills in English, Hindi, and MarathiGood listening ability and patience to handle customer queriesbasic computer knowledge and typing skillsPreferred SkillsPositive attitude and willingness to learnExperience0 - 1 yearsEducationGraduation (10 + 2 + 3)Age Range18 - 34 yearsLanguages RequiredEnglish, Hindi, Marathi