Customer Support Jobs

Customer Support Associate (CCE) for Renowned MNC - LucknowLocation: LucknowEligibility Criteria:Fluency in English & HindiGood typing speed with accuracyMinimum 12th pass or GraduateRoles & Responsibilities:Handle customer inquiries professionally and provide timely resolutionsManage customer interactions via calls, chat, and emailMaintain accurate records of customer communicationsFollow company policies and service standardsContribute to team and customer satisfaction goalsPay Scale:Upto Rs. 15,000/month.Fixed salaryImmediate Joiner Work from office9 hours rotational shift One day rotational day offSend CV on: naukariconsultancy@outlook.comFor more details: 896 158 7432 (WhatsApp only)

Handle customer support through calls, emails, WhatsApp, and chat.Resolve customer disputes related to orders, refunds, returns, cancellations, and damaged products.Coordinate with courier partners and internal teams for smooth issue resolution.Maintain accurate records of customer interactions and complaints.Escalate unresolved or priority issues to management when required.Ensure customer satisfaction by providing timely and professional support.Assist in managing payment-related concerns and chargeback cases.Follow company policies and maintain service quality standards.

We are looking for a proactive and detail oriented Customer Executive Support to assist in freight forwarding operations, logistics. The roles involves shipment coordination, documentation support, Client communication and maintaining operational records to ensure smooth execution of export processes.

Job Description: International Customer SupportLocation: Chandigarh IT Park

We are looking for a dedicated Customer Support Executive to join our team in Kolkata. This is a full-time role suitable for candidates with 0 to 1 year of experience, and you will work from our office.**Key Responsibilities:**- **Assist Customers**: Respond to customer inquiries and provide accurate information regarding products and services to ensure a positive experience.- **Resolve Issues**: Address and resolve customer complaints in a timely manner, demonstrating empathy and problem-solving skills to enhance customer satisfaction.- **Maintain Records**: Document customer interactions and maintain accurate records of queries and resolutions to help improve future customer service.- **Follow Up**: Proactively follow up with customers to ensure their issues are resolved and gather feedback to continually improve service quality.- **Team Collaboration**: Work closely with other team members, sharing insights and suggesting improvements to enhance the overall customer support process.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude with a focus on customer satisfaction is essential. Basic knowledge of computers and proficiency in using customer support software will be beneficial. Candidates should be detail-oriented and able to manage time efficiently while handling multiple tasks. A willingness to learn and adapt to new challenges will help you thrive in this role.

Job Description: International Customer SupportLocation: Chandigarh IT Park

Customer Support Associate Location: Gurugram Job Type: Full-time

As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- **Troubleshoot Issues:** When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- **Maintain Customer Records:** Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- **Provide Product Information:** You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- **Follow Up with Customers:** After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.

Hiring Alert - Merchant Experience Advisor (Relationship Manager) Location: Juinagar & Bangalore Department: Helpdesk

As a Customer Support Executive, you will play a crucial role in helping our customers with their inquiries and issues. This position is a great opportunity for freshers looking to start their career in customer service from the comfort of their home.**Key Responsibilities:**- **Handle Customer Queries:** Respond to customer questions via phone, email, or chat, ensuring they receive clear and helpful information.- **Provide Solutions:** Identify customer issues and provide effective solutions quickly, helping to resolve problems on the first contact whenever possible.- **Maintain Customer Records:** Update and manage customer information in our database to ensure accurate and timely handling of inquiries.- **Follow-Up:** Reach out to customers to check if their issues have been resolved and to provide further assistance if needed.- **Collaborate with Teams:** Work closely with other departments, such as technical support or sales, to ensure that customer needs are met efficiently.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to clearly convey information and assist customers effectively.- Basic computer skills, including familiarity with using email, chat systems, and databases, to manage customer interactions.- A positive attitude and patience when dealing with customer issues, as well as the ability to manage stressful situations calmly.- A willingness to learn and adapt to new technologies and processes as needed.- Must be a male candidate and ready to work full-time from a remote location.

We are seeking a motivated and friendly Customer Care Associate to join our team in Siliguri. This position is ideal for recent graduates or individuals with limited experience looking to grow in a customer service role.As a Customer Care Associate, you will be the first point of contact for our customers, providing them with assistance and support. Your positive attitude and effective communication skills will help ensure excellent service and customer satisfaction.Key Responsibilities:- **Respond to Customer Inquiries:** Address customer questions and concerns via phone, email, or in-person, ensuring clear and helpful responses.- **Provide Product Information:** Educate customers about our products and services, helping them make informed choices that meet their needs.- **Resolve Issues:** Assist in troubleshooting and resolving customer complaints or issues efficiently, aiming for first-call resolution.- **Maintain Records:** Accurately document customer interactions and feedback in our system to help improve our services and products.- **Collaborate with Team:** Work closely with team members and other departments to ensure a seamless customer experience and resolve any complex issues.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills. The ability to remain calm under pressure and handle difficult situations with empathy is essential. A customer-focused mindset and a willingness to learn are crucial for success in this role. Candidates should be comfortable working in an office environment and have a graduate degree, with no prior experience required. Being a team player and adapting to a fast-paced work environment is necessary.

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.

We are looking for a Customer Support Executive to join our team in Amritsar. This is a full-time office-based position ideal for freshers who have completed their 12th grade. You will play a key role in ensuring customer satisfaction and addressing inquiries effectively.As a Customer Support Executive, your primary responsibilities will include:- **Responding to Customer Inquiries**: You will assist customers by answering their questions and providing information about products and services, ensuring they feel valued and understood.- **Resolving Issues**: When customers face problems, you will work to find solutions quickly and efficiently, guiding them through the steps needed to resolve any issues they encounter.- **Maintaining Records**: You will keep accurate records of customer interactions, inquiries, and feedback to help improve our services and track patterns in customer needs.- **Collaborating with Team Members**: You will work closely with other team members to provide consistent and high-quality support, sharing insights and learning from one another to enhance the overall customer experience.To succeed in this role, you should have excellent communication skills, both verbal and written. A friendly and patient attitude is essential, as you will be interacting with a diverse range of customers. Good problem-solving skills and the ability to work in a team are also important. A willingness to learn and adapt in a fast-paced environment will help you thrive in this position.

Urgent Hiring For Ground Staff Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Chennai Hyderabad Mumbai Delhi VisakhapatnamWork Experience - Fresher and 1 year

Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - ChennaiWork Experience - Fresher & 1 Year

Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - VijayawadaSkills - Air Ticketing

Job Description: International Customer SupportLocation: Chandigarh IT Park

Design and develop microservices using Go that power our AI cloud platform`s core functionalityBuild and maintain Kubernetes-based infrastructure for container orchestration and workload managementImplement and optimize cloud native solutions for scalability, reliability, and performanceContribute to code reviews, technical documentation, and knowledge sharing within the engineering teamExplore and integrate emerging cloud native technologies like Volcano, Prometheus, and service mesh solutionsDesign distributed systems architecture for high-availability AI workload processingCollaborate with DevOps and SRE teams to ensure production reliability and monitoringLeverage AI-assisted coding tools (GitHub Copilot, ChatGPT, Cursor IDE, etc.) to boost productivity and code qualityYou`ll thrive here if you7+ years of software engineering experience with focus on distributed systems and cloud native technologiesStrong proficiency in Go with deep understanding of concurrency patterns and standard librariesFamiliarity with Python or other backend languages for polyglot development environmentsHands-on Kubernetes experience including development, deployment, and maintenance of production clustersSolid understanding of microservices architecture design patterns and implementation best practicesExperience with containerization technologies (Docker, containerd) and container runtime optimizationProblem-solving mindset with ability to independently design and implement complex system componentsStrong collaboration and communication skills for working in cross-functional teamsExperience using AI-assisted coding tools and willingness to integrate them into development workflowBonus qualificationsFamiliarity with cloud native ecosystem tools such as Prometheus, Grafana, Volcano, or service mesh technologiesOpen source contributions to cloud native projects (Kubernetes, CNCF ecosystem)Experience with large-scale Kubernetes cluster operations and troubleshooting in production environmentsKnowledge of microservices architecture patterns including circuit breakers, service discovery, and distributed tracingKnowledge of Mandarin.

Design and develop microservices using Go that power our AI cloud platform`s core functionalityBuild and maintain Kubernetes-based infrastructure for container orchestration and workload managementImplement and optimize cloud native solutions for scalability, reliability, and performanceContribute to code reviews, technical documentation, and knowledge sharing within the engineering teamExplore and integrate emerging cloud native technologies like Volcano, Prometheus, and service mesh solutionsDesign distributed systems architecture for high-availability AI workload processingCollaborate with DevOps and SRE teams to ensure production reliability and monitoringLeverage AI-assisted coding tools (GitHub Copilot, ChatGPT, Cursor IDE, etc.) to boost productivity and code qualityYou`ll thrive here if you7+ years of software engineering experience with focus on distributed systems and cloud native technologiesStrong proficiency in Go with deep understanding of concurrency patterns and standard librariesFamiliarity with Python or other backend languages for polyglot development environmentsHands-on Kubernetes experience including development, deployment, and maintenance of production clustersSolid understanding of microservices architecture design patterns and implementation best practicesExperience with containerization technologies (Docker, containerd) and container runtime optimizationProblem-solving mindset with ability to independently design and implement complex system componentsStrong collaboration and communication skills for working in cross-functional teamsExperience using AI-assisted coding tools and willingness to integrate them into development workflowBonus qualificationsFamiliarity with cloud native ecosystem tools such as Prometheus, Grafana, Volcano, or service mesh technologiesOpen source contributions to cloud native projects (Kubernetes, CNCF ecosystem)Experience with large-scale Kubernetes cluster operations and troubleshooting in production environmentsKnowledge of microservices architecture patterns including circuit breakers, service discovery, and distributed tracingKnowledge of Mandarin.

FLUENT IN ENGLISH1-3 YRS EXP.SALARY 16-20 KCUSTOMER SUPPORT