Customer Support Jobs

We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company

We are looking for a dedicated Calling Executive to join our team. This is a full-time position based in Lucknow, with the opportunity to work from home. The ideal candidate is a female with minimal to no experience, preferably a 12th-grade pass.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for reaching out to potential clients or customers to promote our services or gather information. Effective communication is essential in this role.- **Handling Customer Queries:** You will address and respond to customer inquiries and provide accurate information. This enhances customer satisfaction and helps build lasting relationships.- **Maintaining Call Logs:** You must keep detailed records of each call. Accurate logging is vital for tracking communication and following up effectively.- **Meeting Daily Call Targets:** You are expected to achieve specific call targets set by the management. This requires consistency and dedication to meet daily goals.- **Providing Feedback:** Sharing insights or suggestions based on customer interactions is important. Your feedback can help improve processes and service quality.**Required Skills and Expectations:**- **Excellent Communication Skills:** A strong command of spoken language is necessary to convey information clearly and professionally.- **Basic Computer Knowledge:** Familiarity with using computers and software for logging calls and managing data is essential.- **Self-Motivated:** You should be able to work independently, manage your time efficiently, and stay focused while working from home.- **Positive Attitude:** A friendly and positive demeanor is important for building rapport with customers and ensuring a pleasant calling experience. This role is a great opportunity for those looking to start their career in customer service.

BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days

We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only

We are looking for a dedicated Customer Coordinator to join our team in Rajkot. The ideal candidate will have 1 to 3 years of relevant experience and a background in B.B.A or B.Com. This is a full-time position that requires you to work from the office.Key Responsibilities:- **Handle Customer Inquiries**: Respond to customer questions and concerns via phone and email promptly and courteously, ensuring a positive customer experience.- **Manage Orders and Deliveries**: Oversee the processing of customer orders, including tracking deliveries and coordinating with logistics to ensure timely fulfillment.- **Maintain Customer Records**: Keep accurate and organized records of customer interactions and transactions in our database, ensuring all information is up-to-date and accessible.- **Collaborate with Teams**: Work closely with sales, marketing, and logistics teams to ensure that customer needs are met and any issues are resolved efficiently.- **Provide Feedback**: Gather customer feedback and report insights to the management team for continuous improvement of services and processes.Required Skills and Expectations:- Strong communication skills, both written and verbal, to interact effectively with customers and team members.- Good organizational skills, with the ability to manage multiple tasks and prioritize demands in a fast-paced environment.- Proficiency in using computer software, including CRM systems and Microsoft Office suite.- A proactive attitude with a focus on customer satisfaction and problem-solving.- Team player who is willing to contribute ideas and work collaboratively with others.

Work From Home Customer Support Executive Jobs in IndiaWe are hiring Customer Support Executives for chat support, email support, and online customer service processes. Freshers and experienced candidates looking for work from home jobs, remote jobs, and online support jobs can apply immediately.Candidates should have good communication skills, basic computer knowledge, and internet access. This opportunity is suitable for students, graduates, freelancers, and job seekers looking for stable online jobs in India.Key ResponsibilitiesHandle customer chat supportReply to customer emailsResolve customer queriesMaintain customer records

A sales coordinator manages administrative tasks, tracks sales goals, and bridges the gap between the sales team, internal departments, and clients. They are essential for smooth order processing, client communication, and overall sales efficiency.Experience : Min 1 YearRequirement : Experience in coordinating with sales team, should be well versed in computer knowledge, should be able to make P.I, Quotations etc.Location - Phase 1 Industrial Area PanchkulaRequired Skills & QualificationsOrganization & Detail: Strong ability to track multiple orders and deadlines without errors.Technical Proficiency: Experience with CRM software (e.g., Salesforce, HubSpot), ERP systems, and MS Office (especially Excel).Communication: Excellent verbal and written communication skills to handle client relations and internal team alignment.Problem Solving: Quick thinking to resolve logistics issues, delivery delays, or customer disputes.Education & Experience: Typically requires a bachelor

As an Airport Supervisor, you will play a vital role in managing airport operations and ensuring passenger and staff safety. You will be responsible for overseeing daily activities and providing outstanding service to all travelers.**Key Responsibilities:**- **Oversee Airport Operations:** Monitor all airport activities to ensure smooth and efficient processes, coordinating with various teams to maintain schedules and service quality.- **Ensure Passenger Safety:** Implement safety protocols and procedures, making sure all regulations are strictly followed to protect all passengers and staff within the airport.- **Assist Passengers:** Provide support and guidance to travelers, addressing inquiries and resolving any issues they may encounter during their journey.- **Manage Staff:** Supervise airport staff, ensuring they are properly trained and fulfilling their roles effectively, while also motivating them to provide excellent service.- **Monitor Equipment and Facilities:** Regularly check airport facilities and equipment for proper functioning, coordinating maintenance and repairs when necessary.- **Prepare Reports:** Maintain records of airport activities and incidents, preparing reports for management to help improve operations.The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and exhibit excellent problem-solving abilities. A positive attitude and a customer-oriented mindset are essential. You should also be flexible with working hours, including weekends and holidays, to meet the needs of the airport activities.

Girls / Women / Students / Housewives can apply 100% Work From Home Job Mobile & Friendly Work Salary: 80,000 to 1,00,000 Annual Package* Work From Anywhere in India Flexible Timing Available Basic English & Communication Needed Training Support Available Fresher & Experienced Both

As a Customer Support Leader, you will play a crucial role in ensuring our customers receive the best support and service. Your work will help build customer loyalty and satisfaction while guiding the support team to perform at their best.**Key Responsibilities:**- **Respond to Customer Inquiries:** Quickly and professionally handle questions and issues raised by customers through various channels, ensuring they receive timely help.- **Lead the Support Team:** Train and manage team members, providing guidance and support to enhance their performance and customer interaction skills.- **Monitor Customer Feedback:** Regularly review customer feedback and reports to identify areas for improvement, ensuring we continuously enhance our service quality.- **Create Support Documentation:** Develop helpful guides and FAQs that assist both customers and team members in resolving common issues efficiently.- **Collaborate with Other Departments:** Work closely with product and sales teams to ensure a seamless customer experience and to relay customer insights that can inform improvements.**Required Skills and Expectations:**- Strong communication skills are essential, as you will need to clearly express solutions to customers.- A friendly and empathetic attitude is important to connect well with customers and understand their needs.- Basic computer skills and the ability to learn new software quickly are necessary for managing customer interactions effectively.- Candidates should display a proactive approach to problem-solving and the ability to think on their feet.- Flexibility and adaptability in a fast-paced environment are crucial, along with a commitment to maintaining a positive customer experience.

As an Airport Supervisor in Raipur, you will play a crucial role in ensuring smooth airport operations and excellent customer service. Your responsibilities and skills will include:**Key Responsibilities:**- **Oversee Daily Operations:** You will manage the airport's daily activities, ensuring everything runs efficiently from check-in to boarding.- **Supervise Staff:** You will lead and guide a team of airport staff, helping them fulfill their roles effectively and providing support where needed.- **Customer Relations:** You will assist passengers with their queries and issues, ensuring they receive the best possible service and a positive experience.- **Safety Compliance:** You will ensure that safety protocols are followed by staff and that the airport remains a safe environment for all passengers.- **Coordination with Departments:** You will collaborate with various airport departments, such as security and baggage handling, to ensure tasks are completed smoothly and on time.**Required Skills and Expectations:**- **Communication Skills:** You must communicate clearly and effectively with passengers and staff, both verbally and in writing.- **Problem-Solving Abilities:** You should be able to handle unexpected issues promptly and make decisions that support operational efficiency and customer satisfaction.- **Leadership Qualities:** You should possess the ability to lead a team, motivate staff, and foster a collaborative work environment.- **Attention to Detail:** You must pay close attention to procedures and operations to ensure safety and efficiency at the airport.- **Adaptability:** You should be flexible and willing to handle shifting priorities, especially during busy travel periods. Candidates should have completed the 12th grade and have between 0 to 6 years of experience in customer service or a related field. A positive attitude and commitment to excellence are essential for success in this role.

As an Airport Supervisor, you will play a crucial role in ensuring the smooth operation of airport activities. Your primary responsibilities will include:- **Supervision of Staff**: Oversee airport personnel, ensuring that all team members are performing their tasks efficiently and following safety protocols.- **Customer Service Management**: Address passenger inquiries and complaints, helping to provide a pleasant travel experience and resolving any issues that may arise.- **Coordination of Flight Operations**: Collaborate with airlines, ground handlers, and other airport staff to ensure flights are arriving and departing on schedule.- **Safety and Security Oversight**: Monitor airport security practices and safety measures to ensure compliance with regulations and maintain a secure environment.- **Reporting and Documentation**: Maintain accurate records related to flight schedules, incidents, and staff performance, providing detailed reports as needed.- **Training and Development**: Assist in training new staff members and providing ongoing training to ensure everyone stays updated on procedures and protocols.To be successful in this role, you should have strong communication skills for interacting with staff and passengers. A good understanding of airport operations is essential. You should be organized, able to manage multiple tasks simultaneously, and demonstrate problem-solving abilities. A positive attitude and a professional demeanor are crucial for dealing with passengers and maintaining a cordial airport environment. The role requires 0 to 6 years of experience and a minimum education of 12th pass.

As an Airport Supervisor, you will play a vital role in ensuring the smooth operation of airport activities. Your primary focus will be on managing staff, facilitating customer service, and ensuring safety standards are met.**Key Responsibilities:**- **Supervise Staff:** Oversee the daily activities of airport personnel, ensuring they perform their tasks efficiently and provide excellent customer service.- **Monitor Operations:** Keep an eye on airport operations, including check-in, security, and boarding processes, to ensure everything runs smoothly and on time.- **Manage Customer Relations:** Address passenger inquiries and issues promptly, aiming to enhance their travel experience and maintain a positive airport environment.- **Ensure Safety Compliance:** Enforce safety protocols and procedures in accordance with airport regulations to guarantee the safety of staff and passengers.- **Coordinate with Internal Teams:** Work with various teams, such as security, maintenance, and airlines, to resolve any operational challenges that arise promptly.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with staff and passengers effectively. - Leadership abilities are important for motivating and guiding your team towards achieving daily goals.- Problem-solving skills will help you address any issues that may arise during airport operations.- A customer-oriented approach is necessary to ensure that passengers feel valued and safe.- Basic computer skills can aid in managing schedules, reports, and communication effectively.If you are dedicated, organized, and enjoy working in a fast-paced environment, this position could be the right fit for you.

Urgent opening for Retail Sales Executive in Textile Company @ LudhianaExperience - 2 to 3 Years in Retail Sales, BillingSalary - 15,000 to 20,000 Per MonthWorking Time - 10 AM TO 7 PMAny Graduate

Join our team as an Airport Guest Relationship Executive in Ranchi, where you will be responsible for assisting guests with ticketing, airport operations, and providing exceptional customer service. Your key responsibilities include handling guests, passengers, and maintaining positive customer relationships. You will also be tasked with coordinating airline operations, managing ground staff activities, and ensuring smooth ground operations. We are looking for candidates with good communication skills, a strong customer service orientation, and the ability to work well under pressure in a fast-paced airport environment. If you are a 10th pass candidate with a passion for customer service and the willingness to learn, this role is perfect for you.

K9HR SOLUTIONS is Hiring - Sales Coordinator Position: Sales Coordinator Job Responsibilities: Preparing and sending quotations to customers Customer support and follow-up activities Handling email communication professionally Managing purchase-related work Coordinating and handling day-to-day office operations Managing and responding to online leads/inquiries Maintaining customer records and documentation Required Skills: Good communication skills Knowledge of MS Office & Email Handling Ability to manage multiple tasks efficiently Customer-oriented approach Experience in sales coordination will be preferred Contact: +91 93134 24062 K9HR SOLUTIONS

K9HR SOLUTIONS, Neha Bagdi (HR Reqruiter- Mo. No. 9879834289 Email ID: hr002@k9hr.com) is looking for a dedicated Accounts Cum Admin Executive to manage daily financial and administrative tasks. This position is ideal for a recent graduate looking to start a career in accounting and administration.Key Responsibilities:1. **Financial Record Keeping**: Maintain accurate financial records and ledgers, ensuring all transactions are documented properly.2. **Invoice Management**: Prepare and send invoices to clients and follow up on outstanding payments to ensure timely collection.3. **Bank Reconciliation**: Regularly reconcile bank statements with company records to identify discrepancies and ensure accurate financial reporting.4. **Administrative Support**: Assist in day-to-day administrative tasks, including managing office supplies, scheduling meetings, and supporting team members as needed.5. **Data Management**: Organize and maintain important documents and files, ensuring easy access and confidentiality.DISTRIBUTE CALLS / TASKS (WORK LOAD MANAGEMENT) CUSTOMER HANDLING (WALK-IN, TELEPHONIC, ETC) RECORD / UPDATE ALL COMPLAINS (TICKETS) IN CRM RECORD ALL INWARD / OUTWARD RECORD & FOLLOW-UP ALL RMA ENTRIESEnter all accounting transactionsDaily Social Media ActivityMaintain our Marketplace (hungamaprice.com)Tele-calling as per need.(Payment Collection, Bill Collection, Offers, etc)Update Customers for their work status from CRMComputer Operating KnowledgeGood Communication SkillAccount & GST Knowledge (preferred)Required Skills and Expectations:The ideal candidate should have a Bachelor

We are Hiring......for mosaic wellness - Chat process Shift Time : between 10am to 10pm any 9 hours shifts Role: Customer Service Voice, Communication: Good in EnglishVersant 4 Qualification: HSC passed with 6 months bpo exp.Salary: 18.500k inhand Rounds of Interview : HR/OPS/clientLocation : Navi Mumbai (opp- Turbhe Station)Contact HR : 8851657584,7503359763

We are looking for a dedicated Customer Care Executive to join our team in Dehradun, India. This is a full-time work-from-home position suitable for candidates with 0 to 2 years of experience and who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, ensuring they receive outstanding service and support. Your primary duty will be to assist customers with their inquiries and resolve any issues they may face in a timely and professional manner.Key responsibilities include:- **Handling Customer Inquiries**: Respond to questions via phone, email, and chat, providing accurate information regarding products and services.- **Issue Resolution**: Identify and solve customer problems efficiently while maintaining customer satisfaction throughout the process.- **Feedback Collection**: Gather feedback from customers to identify areas for improvement and help enhance our service offerings.- **Documentation**: Maintain clear and detailed records of customer interactions and transactions to keep track of customer issues.The ideal candidate should possess strong communication skills and a friendly demeanor, as building rapport with customers is key. A basic understanding of customer service principles and the ability to use computers and software tools effectively are essential. You should be patient, empathetic, and able to work independently while managing your time effectively.

We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.

We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.