Customer Support Jobs

Freshers & Experienced CandidatesExcellent English Communication SkillsAny Fluent Regional LanguageProcess: Customer SupportShift:Rotational Shifts & Rotational Week Offs

Hi,this is a opportunity of customer support representative and in night shift so only apply if you are okay to work in night shifts.Food, accommodation will be provided by the company. Those interested can connect me on WhatsApp

* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395

Tax Support Expert is one who understands the Tax Filing of Direct and Indirect Taxes and assists KDK customers in their queries pertaining to Tax filing or software technical problems. Customer issues could be related to KDK applications such as Income Tax, TDS, GST, or any other Tax Compliance application.Responsibilities: Provide support to customers via remote access. Listen to customer queries and provide support and resolution. Upgrade knowledge of KDK products to assist customers effectively. Update information on the Support application accurately. Be flexible to handle 50+ customer calls during the day.Requirements: 3 years of experience (including Articleship). Worked in the Taxation domain. Minimum 1 year of Tax Return Filing experience. Knowledge of Direct & Indirect Tax (Income Tax, TDS & GST). Excellent verbal and written communication skills. Working knowledge of Tax Software is preferred. Call Center experience is preferred. Basic technical knowledge is desirable.Qualification: CA Final Drop Out (Not appeared in Last 3 Attempts)

K9HR SOLUTIONS, Neha Bagdi (HR Reqruiter- Mo. No. 9879834289 Email ID: hr04@k9hr.com) is looking for a dedicated Executive Assistant to provide essential support to our executive team in Vadodara. This full-time position is ideal for recent graduates looking to start their career in administration and office management.Outdoor customer support management , filed work, visit outside vadodara for meetings with clientsKey Responsibilities:1. **Administrative Support**: Assist in managing schedules, organizing meetings, and coordinating travel arrangements, ensuring the executives

As an Airport Guest Relationship Executive, you will be responsible for ensuring a positive experience for travelers at the airport, providing assistance and information to enhance their journey. Your key responsibilities will include welcoming and greeting guests upon arrival, offering them support and guidance throughout their travels. You will answer queries about flight information, airport services, and local attractions to ensure that guests feel informed and comfortable. You will also assist passengers with check-in processes and provide help with their luggage. Collaborating with airline staff and other airport personnel is essential to help resolve any issues quickly and effectively, ensuring a smooth experience for all passengers. Additionally, you will gather feedback from guests to improve services and report any concerns to management. This role requires excellent communication skills to connect with diverse individuals and maintain a friendly and approachable demeanor at all times.To be successful in this position, you should have a positive attitude and the ability to work in a fast-paced environment. Good problem-solving skills are important so you can tackle unexpected situations efficiently. Being a reliable team player is essential since you will work closely with colleagues and airline staff to provide the best service possible. A minimum of completing the 10th grade is required, and prior experience is not necessary, making this a great opportunity for entry-level candidates interested in the hospitality and travel industry.

Customer Success Associate (French Bilingual) Location: Gurgaon (Work From Office) Company: Roche (Through Transcom) Salary: Up to 8.5 LPA Job Type: Full-TimeAbout the RoleWe are hiring French Bilingual Customer Success Associates to deliver exceptional customer support for a leading global healthcare client. If you're fluent in French (C1 Level) and have prior customer support experience, this is an excellent opportunity to build your career with an international organization.Key ResponsibilitiesProvide customer support through calls, emails, and chats in French and English.Resolve customer queries professionally and within defined timelines.Ensure high customer satisfaction through effective issue resolution.Build strong relationships with customers while maintaining service quality.Follow company policies, compliance guidelines, and quality standards.Maintain accurate documentation and complete follow-up on customer concerns.EligibilityUndergraduate or Graduate.Minimum 6 months of Customer Support experience.French Language Proficiency - C1 Level (Mandatory).Excellent verbal and written communication skills in French and English.Work Schedule & Benefits5 Days Working2 Rotational Week Offs9-Hour Rotational Shifts (247)Two-way Cab Facility (Hiring Zone)Competitive Salary up to 8.5 LPAOpportunity to work with a leading global healthcare client.Interview ProcessHR ScreeningOperations InterviewFrench Language Assessment (B2/C1 Mandatory)Client RoundOffer & Joining

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

URGENT HIRING GROUND STAFF KOLKATA AIRPORT Position: Ground Staff Location: Kolkata Airport Qualification: Graduation Must Salary: 16,000 - 20,000 per month Eligibility: Graduation is mandatory Passport is mandatory No visible tattoos Good communication and interpersonal skills Customer service-oriented attitude Willing to work in rotational shifts.INTERESTED CANDIDATES SHARE YOUR RESUME AT - snehasis.joomvista98@gmail.com Work with some of the most prestigious companies in the aviation industry.

# Customer Support Executive - Job Description**Role Summary:**Dedicated Customer Support Executive with experience in delivering exceptional customer service across voice, email, and chat channels. Skilled in resolving customer inquiries, handling complaints, ensuring customer satisfaction, and meeting service-level targets while maintaining high quality standards.### Key Responsibilities:* Handle customer inquiries and complaints through voice, email, and chat support.* Provide accurate information about products, services, and company policies.* Resolve customer issues efficiently while ensuring a positive customer experience.* Escalate complex or unresolved cases to the appropriate departments.* Maintain detailed records of customer interactions in CRM systems.* Meet KPIs such as Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), and SLA adherence.* Follow company policies, quality guidelines, and compliance standards.* Collaborate with cross-functional teams to improve customer experience and operational efficiency.* Identify recurring customer issues and recommend process improvements.* Build strong customer relationships through empathy, active listening, and effective communication.### Key Skills:* Excellent verbal and written communication.* Strong problem-solving and conflict-resolution skills.* Customer-focused mindset with empathy and patience.* Ability to work in a fast-paced, target-driven environment.* Proficiency in CRM tools, Microsoft Office, and ticketing systems.* Time management, multitasking, and attention to detail.

We are Looking for a Customer Support Officer to Join Our Team in Kolkata. this is a Full-time Position. as a Customer Care Manager, You Will Play a Vital Role in Ensuring Our Customers Receive Excellent Service. Freshers are Welcomed to Apply for this Position.**key Responsibilities:**- **manage Customer Interactions:** Handle Customer Inquiries and Complaints Through Various Communication Channels to Ensure Their Issues are Addressed Effectively.- **lead the Customer Care Team:** Supervise and Guide Team Members to Maintain High-quality Service Standards and Assist Them in Resolving Complex Customer Issues.- **monitor Performance Metrics:** Keep Track of Customer Service Metrics such as Response Times and Customer Satisfaction to Identify Areas for Improvement.- **coordinate Training Sessions:** Organize Training for Team Members On Customer Service Skills and Product Knowledge to Enhance Their Capabilities.- **develop Customer Service Policies:** Help Create and Implement Policies that Improve Customer Service Processes and Ensure Consistency Across the Team.**required Skills and Expectations:**- Strong Communication Skills: Ability to Communicate Clearly and Confidently, Both Verbally and in Writing.- Problem-solving Abilities: Capable of Identifying Issues and Thinking Critically to Find Effective Solutions Quickly.- Team Leadership: Possess Skills to Motivate and Manage a Team While Fostering a Positive Work Environment.- Adaptability: Be Open to Learning and Adjusting to New Processes and Technologies to Enhance Customer Service.- Basic Computer Skills: Familiarity with Computers and Software Used in Customer Service Will Be Beneficial.This Role is Perfect for Those Who are Enthusiastic About Helping Customers and are Looking to Start Their Careers in Customer Care.

Create Feasibility in the System taking required details from Sales Team, follow up with feasibility team to understand the outcome report., Create commercial proposal in auto generated CRM with Inputs from Feasibility, take necessary internal approvals, follow up with the customer for order confirmation

We are looking for dynamic and dedicated Multi Tasking Staff to join our team. This part-time role is perfect for freshers who have completed their 10th grade education. The work will primarily be done from home, providing a flexible working environment. Below are the key responsibilities and required skills for this position.**Key Responsibilities:**- **General Administrative Support**: Assist in various administrative tasks such as data entry, managing files, and maintaining records to ensure smooth operations.- **Communication Management**: Handle incoming and outgoing communications, including emails and messages, ensuring all queries are addressed promptly.- **Inventory Management**: Help in tracking and managing office supplies and equipment, ensuring that everything is stocked and organized.- **Research Tasks**: Conduct simple research as required, gathering data and information to assist the team in decision-making processes.- **Support Team Members**: Provide support to other team members with their tasks as needed, promoting teamwork and collaboration.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess good organizational skills. Basic computer knowledge and familiarity with software such as MS Office are essential. Good communication skills, both written and verbal, are important to succeed in this role. A positive attitude, willingness to learn, and the ability to work independently from home are highly valued. Being a quick learner and adaptable to varying tasks will ensure success in this diverse role.

We are seeking a dedicated BPO Customer Support Executive to join our team. This role is suitable for individuals with 0 to 6 years of experience and offers a work-from-home arrangement. The ideal candidate should be enthusiastic about helping customers and providing exceptional service. **Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone, chat, or email to assist with their inquiries and provide solutions.- **Problem Resolution:** Identify and resolve customer issues in a timely manner, ensuring customer satisfaction is prioritized.- **Order Processing:** Handle customer orders and ensure accurate processing and fulfillment of their requests.- **Feedback Collection:** Gather customer feedback to enhance service quality and deliver a better customer experience.- **Documentation:** Maintain accurate records of customer interactions and transactions for future reference and tracking.- **Team Collaboration:** Work closely with other team members to share insights and improve overall service efficiency.**Required Skills and Expectations:**- Excellent communication skills in both written and verbal forms, enabling clear and effective customer interactions.- Strong problem-solving abilities to assist customers effectively with various issues and queries.- A basic understanding of computer applications and the ability to quickly learn new software tools.- A customer-oriented attitude, with a focus on helping customers and enhancing their experience.- Capacity to work independently with minimal supervision while managing time efficiently.- Reliability and professionalism, with a commitment to delivering high-quality service consistently.

We are looking for a Customer Support Executive to join our team in Coimbatore. In this role, you will be the first point of contact for customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries via phone, email, or chat, providing accurate information and solutions. Your main goal will be to resolve issues efficiently and effectively.- **Documentation:** Maintain records of customer interactions and transactions. This will help track issues and ensure continuity of service for customers.- **Feedback Collection:** Gather customer feedback to help improve our products and services. Your insights will play a vital role in enhancing the customer experience.- **Collaboration:** Work closely with other team members and departments to resolve customer issues and improve service delivery. Effective teamwork is essential for success in this role.- **Product Knowledge:** Stay updated on our products and services to provide the best support. A deep understanding will enable you to assist customers better.**Required Skills and Expectations:**A successful candidate will have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and patient attitude is essential to help build trust. You should be detail-oriented, capable of maintaining accurate records and following up on outstanding issues. Strong problem-solving skills are important to handle customer complaints and inquiries effectively. The ideal candidate is a quick learner who can adapt to various situations, and previous experience in customer service, while helpful, is not required. A minimum of a 12th-grade education is necessary for this position.

We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.

As an Airport Guest Relationship Executive, you will be the first point of contact for guests arriving at the airport, ensuring they have a pleasant experience. Your main responsibilities will include:- **Welcoming Guests:** Greet arriving passengers warmly and guide them through the airport process, helping them feel comfortable and valued.- **Providing Information:** Offer clear and accurate information about flights, airport services, and local attractions to enhance guest experiences.- **Assisting with Check-In:** Support guests with the check-in process, answering any queries they may have and ensuring timely boarding assistance.- **Handling Complaints:** Actively listen to guests' concerns and complaints, providing solutions or escalating issues to management when necessary.- **Coordinating with Teams:** Work closely with other airport staff, including security and ground crew, to ensure a smooth flow of operations and guest services.- **Maintaining Cleanliness:** Ensure that your work area is clean and organized to create a professional environment for guests.To be successful in this role, you should have strong communication skills and a friendly demeanor. Previous experience is not required, but you should be eager to learn and adapt to a fast-paced environment. A minimum education of 10th grade is required. Additionally, you should be able to work flexible hours, including weekends and holidays. A positive attitude and a great willingness to help guests are essential for this position.

As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for travelers at the airport. You will be responsible for assisting guests and providing exceptional customer service.**Key Responsibilities:**- **Welcoming Guests:** Greet arriving passengers with a warm smile and friendly attitude to create a welcoming atmosphere.- **Providing Information:** Offer accurate information about flights, boarding procedures, and airport facilities, ensuring guests feel informed and supported.- **Assisting with Queries:** Respond to guest inquiries promptly and politely, addressing any concerns or needs they may have during their time at the airport.- **Coordinating Services:** Liaise with other airport staff to facilitate services such as baggage handling, disability assistance, and transportation arrangements for guests.- **Feedback Collection:** Actively solicit and document guest feedback to help improve services and enhance the overall airport experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to interact effectively with guests and airport staff.- **Customer Service Orientation:** A friendly and helpful attitude towards guests is crucial for providing excellent service.- **Problem-Solving Skills:** Ability to think quickly and resolve issues that may arise during guest interactions.- **Team Player:** Willingness to work collaboratively with colleagues to ensure smooth operations.- **Basic Computer Skills:** Familiarity with computers is important for accessing information and handling guest requests efficiently.This role is designed for individuals with a positive outlook and a desire to support travelers, making their airport experience as enjoyable as possible.

Join our team as an Airport Manager in Kolkata, where recent graduates can start their careers in the aviation industry. This role is ideal for freshers looking to enter a dynamic work environment.As an Airport Manager, your key responsibilities include overseeing airport operations and ensuring smooth passenger flow. You will coordinate with airline staff, security, and ground teams to guarantee timely flights. Monitoring safety standards and managing customer service will be crucial to enhancing the travel experience. Additionally, you will assist in developing operational plans to promote efficiency and effectiveness.To succeed in this role, you should have strong communication and interpersonal skills, as you will interact with passengers, staff, and various stakeholders regularly. Attention to detail is essential, as you will be responsible for maintaining compliance with airport regulations and safety protocols. A proactive attitude and the ability to think quickly in stressful situations are also important. It is expected that you have completed your 10th grade and are ready to learn and grow in this exciting field. Being organized and having problem-solving skills will help you manage daily operations effectively. This position provides an excellent opportunity for candidates who are motivated, eager to learn, and passionate about contributing to the aviation sector. If you are looking to kickstart your career in an airport environment, we encourage you to apply now.