Customer Support Jobs

This Opportunity Is for You! Looking to start your career with a stable company and gain international exposure?ELDNEXA TECHNOLOGIES LLP is hiring#Lead Generation Executives for our USA Voice Process in Kolkata!

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- **Maintain Customer Records:** Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- **Collaborate with Teams:** Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- **Provide Product Information:** Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE WINX CONSULTING SERVICE Location: Begumpet (Near Rasoolpura Metro), Hyderabad Position: Customer Support Executive (Domestic Process)

We are seeking a dedicated and friendly Customer Support Executive to join our team on a part-time basis. The role involves assisting customers with their inquiries and providing effective solutions while working from the comfort of your home.Key Responsibilities:1. **Customer Inquiries**: Respond to customer questions via phone, chat, or email in a timely and courteous manner, ensuring a positive experience.2. **Issue Resolution**: Identify and troubleshoot customer problems, providing clear and accurate solutions or guidance to resolve issues quickly.3. **Product Knowledge**: Stay informed about our products and services to provide accurate information to customers and help enhance their experience.4. **Feedback Collection**: Gather feedback from customers about their experiences and report suggestions to enhance service quality and offerings.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions, ensuring all issues are logged correctly for future reference.Required Skills and Expectations:Candidates should have excellent communication skills in both verbal and written form. A positive attitude and a passion for helping others are essential for this role. Applicants must be organized, with the ability to manage multiple tasks effectively. Since this is a work-from-home position, candidates should have a reliable internet connection and a computer to perform their duties efficiently. Prior experience is not required, but being a quick learner will be a strong asset.

Banking Customer Support Executive

Dazzles Studio is looking for a proactive and detail-oriented Sales Associate to manage client and product handling, store coordination, and customer support across our outlets. The ideal candidate should be energetic, responsible, and eager to learn.Key Responsibilities

Work from home job hai jisme Customer ki problems ko solve krni hai unko guide krna hai , new logo ko kaam Sikhane me help krni hai

Job Title: Airport Operations ExecutiveSalary Range:Minimum:

Hiring Support Executive (Fresher) for a day-shift role. Responsibilities include handling calls, chats, and emails, solving customer issues, updating records, and guiding users to the company

We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- **Resolve Issues:** Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- **Maintain Customer Records:** Update and manage customer information in our database to keep track of interactions and resolutions.- **Deliver Excellent Service:** Strive to exceed customer expectations by providing prompt and friendly support.- **Collaborate with Team Members:** Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- **Problem-Solving Ability:** A proactive approach to identifying issues and finding solutions is crucial for this role.- **Attention to Detail:** You should be thorough in your work and able to accurately record information.- **Adaptability:** Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- **Basic Computer Skills:** Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.

Job Responsibilities:Handle customer calls and inquiriesPrepare and send quotationsFollow up with customersCoordinate with Sales and Accounts teamsMaintain customer records and provide excellent customer support

Handle inbound and outbound customer calls.Resolve customer queries and complaints professionally.Provide accurate information about products and services.Maintain customer records in the CRM system.Follow up with customers when required.Meet quality and productivity targets.Coordinate with internal teams to resolve customer issues.Requirements:Excellent communication skills in English and Hindi.Basic computer knowledge (MS Office, Email, CRM).Good listening and problem-solving skills.Customer-focused attitude.Ability to work in rotational shifts (if applicable).Preferred Experience:Customer SupportBPO/Call CenterInsurance (Health, Motor, Term)Loan or Banking ProcessSalary: As per company standards + Incentives (if applicable)Benefits:PF & ESICPaid LeavesTraining & Career GrowthPerformance Incentives

We are looking for a motivated Sales Coordinator to support our sales team in Aerocity, Mohali. This entry-level role requires a graduate with a passion for sales and excellent organizational skills.Key Responsibilities:- **Assist Sales Team**: Provide administrative support by managing schedules, preparing sales reports, and coordinating meetings to ensure smooth operations.- **Customer Interaction**: Communicate with clients to answer inquiries, provide product information, and resolve any issues, ensuring a positive customer experience.- **Sales Data Management**: Maintain and update sales databases with accurate information, tracking leads and sales progress to aid in decision-making.- **Collaboration**: Work closely with marketing and other departments to prepare promotional materials and align strategies for sales initiatives.- **Order Processing**: Handle order entry and follow up on order status, ensuring timely delivery and customer satisfaction.Required Skills and Expectations:The ideal candidate should have strong communication skills and be able to work well in a team. Attention to detail is essential, as is the ability to prioritize tasks and meet deadlines. Proficiency in Microsoft Office applications is required, and familiarity with CRM software is an advantage. A proactive attitude and willingness to learn are important, as you will be supporting various sales activities while building your skills in a dynamic environment.

**Job Description: Customer Care Executive (Voice & Sales Process)**We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.**Responsibilities:**- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.**Salary and Benefits:**- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!

The Sales Support Executive will play a vital role in assisting the sales team with various tasks to enhance productivity and ensure a smooth sales process.**Key Responsibilities:**- **Assist Sales Team:** Provide administrative support to the sales team by preparing documents and maintaining sales records. This ensures that the team has access to accurate information when needed.- **Customer Communication:** Communicate with customers for follow-ups, inquiries, and support. This helps in building strong relationships and enhancing customer satisfaction.- **Data Entry and Management:** Enter and maintain customer and sales data in the database. Accurate data management is crucial for tracking sales performance and identifying trends.- **Sales Reporting:** Prepare daily or weekly sales reports to help the sales team understand performance metrics. This aids in informed decision-making and strategy adjustments.- **Product Information Support:** Provide basic information about products and services to customers. Being knowledgeable about offerings helps in addressing customer queries effectively.**Required Skills and Expectations:**The ideal candidate should have strong communication skills to interact with clients and team members effectively. Basic knowledge of MS Office, especially Excel, is essential for managing data and reports. The candidate should be organized, detail-oriented, and capable of multitasking in a fast-paced environment. A proactive attitude and willingness to learn are important for success in this role. Candidates should demonstrate reliability, a strong work ethic, and the ability to work collaboratively in a team setting. A high school diploma is required, and prior experience in sales support is a plus but not mandatory.

We are Looking for a Customer Support Officer to Join Our Team in Kolkata. this is a Full-time Position. as a Customer Care Manager, You Will Play a Vital Role in Ensuring Our Customers Receive Excellent Service. Freshers are Welcomed to Apply for this Position.**key Responsibilities:**- **manage Customer Interactions:** Handle Customer Inquiries and Complaints Through Various Communication Channels to Ensure Their Issues are Addressed Effectively.- **lead the Customer Care Team:** Supervise and Guide Team Members to Maintain High-quality Service Standards and Assist Them in Resolving Complex Customer Issues.- **monitor Performance Metrics:** Keep Track of Customer Service Metrics such as Response Times and Customer Satisfaction to Identify Areas for Improvement.- **coordinate Training Sessions:** Organize Training for Team Members On Customer Service Skills and Product Knowledge to Enhance Their Capabilities.- **develop Customer Service Policies:** Help Create and Implement Policies that Improve Customer Service Processes and Ensure Consistency Across the Team.**required Skills and Expectations:**- Strong Communication Skills: Ability to Communicate Clearly and Confidently, Both Verbally and in Writing.- Problem-solving Abilities: Capable of Identifying Issues and Thinking Critically to Find Effective Solutions Quickly.- Team Leadership: Possess Skills to Motivate and Manage a Team While Fostering a Positive Work Environment.- Adaptability: Be Open to Learning and Adjusting to New Processes and Technologies to Enhance Customer Service.- Basic Computer Skills: Familiarity with Computers and Software Used in Customer Service Will Be Beneficial.This Role is Perfect for Those Who are Enthusiastic About Helping Customers and are Looking to Start Their Careers in Customer Care.

We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time work-from-home position perfect for individuals who are passionate about providing excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chat messages from customers. Provide accurate and helpful information to resolve their queries efficiently.- **Assist with Order Management:** Support customers in placing orders and managing their transactions. Ensure a smooth process from order confirmation to delivery tracking.- **Handle Complaints and Feedback:** Address customer complaints professionally and find solutions to enhance their experience. Record feedback for continuous improvement of services.- **Maintain Customer Records:** Update and maintain accurate customer information in the database. Ensure all interactions are logged for future reference.- **Support Team Collaboration:** Work closely with team members and other departments to ensure that customer needs are met effectively. Communicate any issues that may affect service quality.**Required Skills and Expectations:**Candidates should possess excellent communication skills in English and Hindi to engage effectively with customers. A friendly and patient attitude is crucial as you will be the first point of contact for customers. Proficiency in using computers and basic software applications is required to manage customer interactions. You should be detail-oriented, adaptable, and able to work independently. A minimum education of 12th grade is necessary, and prior experience in customer service is a plus but not mandatory.

Detailed Description: 1. Candidate is required to be flexible for work, where Shifts will be for 9 hours, including 1 hour breaks, and the timings will be from Morning 8 to evening 8. Candidate will be aligned in any shift between this 12 hours Window. 2. Candidate need to handle Inbound/Outbound Customer calls primarily, and answer their queries based on their Loans running with us. Hence, good communication skills in written as well as verbal is must. We will be providing all System and process training, as per requirement. 3. Candidates with prior experience in customer care profile will be preferred 4. Any additional language skills will be an added advantage i.e. Telegu /Tamil /Mallayam /Kannada /Gujarati /Marathi.5. This Job is for 7 days a week with 6 weekly Offs in a month and these will be provided as per Roster shared on weekly basis. 6. Candidates with self-conveyance and staying in and near GGN are preferred, since we are not providing transport ( Pick or Drop) 7. Candidate should be flexible to adjust and get trained for any other process as well, which will be as per Organization requirement from time to time.

As a Sales Coordinator in Nashik, you will support the sales team and help drive revenue growth by managing various sales-related tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team in daily operations by providing necessary administrative support, such as preparing sales reports and maintaining customer records.- **Communication with Clients:** Act as a point of contact for clients, handling inquiries and ensuring timely responses to their requests to maintain strong customer relationships.- **Sales Order Processing:** Process and track sales orders from initiation to fulfillment, ensuring that orders are completed accurately and in a timely manner.- **Data Management:** Maintain an organized database of customer information and sales leads, helping the team track progress and identify potential opportunities.- **Scheduling Meetings:** Coordinate meetings and appointments between the sales team and clients, ensuring that everyone is informed and prepared for discussions.- **Sales Analysis:** Help analyze sales data and trends to provide insights that can help improve strategies and drive sales performance.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with clients and team members. A basic understanding of sales processes and familiarity with sales software will be beneficial. Proficiency in Microsoft Office, especially Excel and Word, is expected. A positive attitude, eagerness to learn, and ability to work well in a team environment are also important attributes. Relevant experience is not mandatory, making this an excellent opportunity for recent graduates or individuals with minimal experience.

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- **Responding to Customer Queries**: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- **Troubleshooting Issues**: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- **Maintaining Customer Records**: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- **Providing Feedback**: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- **Participating in Training**: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

As a Customer Support Executive, you will play a key role in ensuring customer satisfaction by addressing their inquiries and providing solutions. This position is ideal for freshers looking to start their careers in customer service. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and address concerns from customers through various communication channels like phone, email, or chat. This helps ensure customers feel supported and valued.- **Providing Product Information**: You will share details about products or services, helping customers make informed choices. This may involve guiding them through features, pricing, and promotions.- **Resolving Issues**: When customers face problems, you will investigate and provide effective solutions. Quick and accurate problem-solving is essential for maintaining customer trust and loyalty.- **Documenting Customer Interactions**: You will keep records of customer communications and issues, ensuring all information is organized for future reference. This is crucial for tracking recurring problems and improving service.- **Providing Feedback**: You will relay customer feedback to management. This input can help improve products, services, and overall customer experience.To succeed in this role, you should have strong communication skills, be patient, and possess a problem-solving mindset. Being tech-savvy and comfortable with using computers for customer interaction is important. A friendly and professional attitude will greatly enhance the customer experience. A passion for helping others will make you a great fit for this position.

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.