Customer Support Jobs

Greetings from Shriram Finance Ltd.!We are looking for Kannada, Malayalam & Telugu-speaking candidates for the position of Customer Service Executive- Trainee at our Thoraipakkam, Chennai location.Job Details:- Position: Customer Service Executive- Qualification: HSC to Any Degree- Language: Kannada, Telugu, Malayalam- Salary: 16,000 take-home per month- Shift Timing: 9:00 AM to 6:30 PM- Weekoff: 5 Days working and 2 Days weekoff- Location: Thoraipakkam, Chennai- Joining: Immediate joiners preferredPls contact or share your resume

We are looking for a Customer Support Executive to join our team in Juinagar, Navi Mumbai. If you are a recent graduate or have limited experience, this role is a great opportunity to begin your career in customer service.In this position, you will be responsible for addressing customer inquiries and resolving issues promptly. You'll engage with customers through various channels, providing information and assistance as needed. Your goal will be to ensure a positive customer experience while maintaining the company's standards.Key Responsibilities include:- Responding to customer queries: You will address customer questions and concerns efficiently to provide a satisfactory resolution.- Maintaining customer records: Accurately record customer interactions and follow up on unresolved issues to ensure continued service quality.Required Skills and Expectations:Candidates must be recent graduates with strong communication skills and a friendly demeanor. A commitment to customer satisfaction is crucial. You should be comfortable working from the office in a structured environment. Familiarity with customer support tools or software is preferred but not mandatory.This is a full-time position, with work from the office required. Working hours and additional details about shifts will be communicated during the interview. We appreciate candidates who demonstrate a proactive attitude and a willingness to learn in a dynamic work setting.

Key Responsibilities & Duties Call Management: Manage large volumes of incoming customer calls promptly, professionally, and courteously. Query Resolution: Listen actively to understand customer issues, diagnose problems, and provide accurate, efficient solutions. Product Knowledge: Stay fully updated on company products, services, billing policies, and processing systems to address customer questions confidently. Data Logging: Record detailed, accurate summaries of customer interactions, complaints, and actions taken in the CRM database. Escalation Handling: Identify complex or high-priority issues and escalate them to the appropriate department or supervisor according to established protocols. Quality Assurance: Meet or exceed team key performance indicators (KPIs) including Average Handle Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores. Customer Retention: De-escalate tense situations with upset or frustrated customers through empathy, patience, and effective conflict resolution

Greeting From Vishakan Placement Service !!!Urgent Requirement For Tamil Customer Support-Fresher in Bpo CompanyPosition: *GODREJ INBOUND PROCESSLocation:* Chennai Thoraipakkam OMR Qualification: HSC, Any Graduate or Degree DiscontinueEligibility:* Freshers candidates welcomePass-out: 2025-2026 Skills: Average English/ Tamil Fluent/ Good in MS-Office/ Ms-Excel/ Computer Skills/ Typing. Position: Customer Care Executive (CCE) Language: Tamil Openings: 50 Eligibility: Freshers Only Salary: 12,000 In-Hand Shift: Rotational Shifts /1- Rotational Week-Off 100% work from office -Direct Office Work Immediate Joiner Must- spot Job Offer Work Location: Chennai Thoraipakkam OMR Candidate Preferred Location: Candidate Preferred Location: Perungudi/Taramani/Karapakkam/Thoraipakkam/ Palavakkam,kottivakkam,neelankarai,sholingnallur, thiruvanmiyur.Interested For Job Please Call ImmediatelyTo Apply: Email: jobvpservice@gmail.comCall /WhatsApp: Vishakan Placement Service +91 955 195 2508 (HR Pradeep)

Job SummaryWe are looking for an experienced Customer Support Executive to handle assigned customer support activities and client processes for organizations in the banking and NBFC sector.Key ResponsibilitiesHandle assigned customer support and service-related activities.Understand customer/service requirements and provide appropriate assistance as per defined processes.Communicate professionally through assigned communication channels.Maintain accurate customer records and documentation.Follow client-specific SOPs, processes and quality standards.Coordinate with internal teams for timely resolution of issues.Escalate complex or unresolved matters to the Team Leader.Maintain confidentiality of customer and business information.Achieve assigned productivity, quality and service targets.Requirements0-2 years of experience in customer support/customer service.Experience in banking, NBFC, BPO, financial services or related industries will be preferred.Good verbal and written communication skills.Strong customer-handling and problem-solving abilities.Basic knowledge of MS Office and computer applications.Ability to work in a target-driven environment.Key Skills: Customer Support Banking/NBFC Customer Handling Communication Problem Solving MS OfficeWork Location: In person

We are looking for a BPO Customer Support Executive to join our team in Malad West, Mumbai. This full-time position is suited for recent graduates eager to start their careers in customer service.In this role, you will primarily handle telecalling tasks, assisting customers with inquiries, resolving issues, and providing information about services. You will work on a rotation shift basis, including night shifts, so flexibility is essential. This position requires you to maintain clear communication with customers and ensure their satisfaction with our services.Key responsibilities include:- Assisting customers through telephone support: You will be the primary point of contact for incoming customer inquiries, ensuring effective communication.- Problem resolution: You will identify and resolve customer issues promptly, ensuring a high level of customer satisfaction.- Documentation: Keeping accurate records of customer interactions and transactions will be essential.Required skills and expectations include:- Strong communication skills: You must have excellent verbal communication abilities to effectively interact with customers.- Problem-solving skills: You should be able to think critically and resolve customer issues efficiently.- Flexibility to work night shifts: Being adaptable is key as you may be required to work during various shifts.This position is office-based in Malad West, Mumbai. As a fresh graduate, this opportunity will provide you with valuable experience in the BPO industry, specifically in a role focused on telecalling and customer service.

# Job Title: International Customer Support Executive (Voice/Chat Process)### Job DescriptionWe are looking for motivated and customer-focused individuals to join our International Customer Support team. The candidate will be responsible for assisting international customers through voice calls or live chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have good communication skills, a customer-first attitude, problem-solving abilities, and the ability to work in a fast-paced environment.### Key Responsibilities* Handle customer queries through international voice calls or live chat.* Provide accurate information about products, services, billing, subscriptions, and technical issues.* Resolve customer complaints professionally while maintaining customer satisfaction.* Demonstrate empathy and active listening to understand customer concerns.* Follow company policies, standard operating procedures (SOPs), and quality guidelines.* Maintain required performance metrics, including CSAT, AHT, quality scores, and productivity.* Identify opportunities to recommend relevant products, services, or upgrades where applicable.* Maintain accurate records of customer interactions.* Escalate complex issues to the appropriate department when necessary.* Meet individual and team performance targets.### Educational QualificationsCandidates must meet either of the following criteria:* 12th Pass: Minimum one year of relevant customer support or BPO experience.* Graduate: Freshers and experienced candidates may apply, subject to company requirements.### Required Skills* Good verbal and written English communication skills.* Strong customer service and interpersonal skills.* Active listening and problem-solving abilities.* Ability to handle customer objections and complaints professionally.* Empathy, patience, and a customer-oriented approach.* Basic computer knowledge and typing proficiency.* Ability to multitask, particularly in chat support.* Familiarity with email, CRM tools, and customer support software is an advantage.* Ability to work under pressure and achieve performance targets.* Flexibility to work rotational shifts, night shifts, and rotational week-offs.### Job Details* Process: International Voice / Chat Support* Work Type: Voice, Non-Voice, or Blended Process* Experience: Freshers (graduates) and experienced candidates, as per eligibility criteria.* Minimum Qualification: 12th Pass with one year of relevant experience OR Graduation.* Shift: Rotational / Night Shift* Communication: English* Work Environment: Professional, customer-focused, and target-driven.### Preferred Candidate ProfileCandidates with prior experience in international BPO, technical support, customer service, sales, or chat support will have an advantage. Applicants should demonstrate professionalism, adaptability, ownership, and a willingness to learn.

We are looking for a Customer Care Representative to join our team at Metamorf Lifesciences. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of 12,000 - 40,000 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 12th Passed and 0 - 5 years of experience. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.

Job ResponsibilitiesMake outbound calls to B2B / corporate clients and introduce meal voucher and employee benefit solutions.Understand the client's business requirements and employee benefit needs.Explain the features, benefits and value proposition of meal vouchers and benefit solutions.Effectively pitch the product and generate interest among prospective corporate clients.Fix appointments / meetings with interested clients.Follow up with prospects regularly Update call details, client responses, follow-ups and appointment status in the CRM / system.Achieve daily and monthly calling, lead generation and appointment-fixing targets.Maintain professional communication and build a positive relationship with prospective clients.Coordinate with the sales team for scheduled meetings and ensure proper handover of qualified leads.

Key Responsibilities & DutiesCommercial Documentation & Quotation Management:Draft, review, and issue formal price quotations, proforma invoices, and commercial proposals based on sales inputs and pricing guidelines.Receive, verify, and log official Purchase Orders (POs) from clients, ensuring terms, quantities, tax structures (GST), and pricing match agreed proposals.Order Processing & Inter-Departmental Coordination:Punch and process sales orders into the internal system (Tally Prime / SAP / ERP / CRM).Coordinate daily with production, dispatch, warehouse, and logistics teams to track order status and ensure timely delivery.Follow up on client payment terms, outstanding receivables, and dispatch documentation (E-Way bills, tax invoices, delivery challans) in coordination with the accounts team.Client Relationship & Support:Serve as the primary point of contact for client queries regarding order status, stock availability, dispatch tracking numbers, and product spec sheets.Resolve customer complaints or delivery delays by liaising with internal department heads.Sales Reporting & Database Maintenance:Maintain up-to-date customer databases, sales pipeline logs, and order execution registers.Prepare daily, weekly, and monthly sales performance reports, lead conversion summaries, and pending dispatch trackers for management review.

Job Opening: Chat Support ExecutiveWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives. And Chat support executives Job Role:Handle customer queries via call, chat, or emailProvide accurate information and resolve customer concernsMaintain a positive and professional attitudeRecord customer interactions in the systemFollow company guidelines and quality standards Multiple Processes Available:Voice Process (Inbound/Outbound)Non-Voice Process (Chat/Email)Blended Process Salary:12,000 - 15,000 per month (Based on experience & process)Performance incentives available Eligibility: Age criteria = 18 to 35Minimum 12th Pass / GraduateGood communication skillsBasic computer knowledgeFreshers & experienced candidates both can apply Shift:Day & Rotational shifts available Location:Magnum Group,Chinar fortune city, groundfloor, Bhopal (M.P) Google Maps Location:https://maps.app.goo.gl/uG3S4Kg6FxF5VqZx5HR. Lokranjan KadweyContact- 7869153156Share your resume- Lokranjankadwey@magnumgroup.co.in

The Telecalling Assistant makes and receives calls to existing and potential customers. The role covers sharing information about the company's services, generating leads, following up on enquiries and keeping customer records up to date. The aim is to build good customer relationships and support the sales team in meeting its targets.

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

Process: Zomato Customer Support (Voice/Chat)Job Responsibilities:* Handle customer queries via Voice/Chat.* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.* Deliver excellent customer service while maintaining quality standards.* Escalate unresolved concerns to the relevant team.Eligibility:* 12th Pass / Undergraduate / Graduate* Freshers & Experienced candidates can apply* Good communication skills in English & Hindi* Additional regional language proficiency is an advantage:* Bengali* Kannada* Tamil* Telugu* Marathi

Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

To attend the service call of the existing clients of travel company

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

Job descriptionHandle customer queries and provide timely resolutions.Coordinate with customers, operations, and internal teams.Provide shipment updates and maintain regular communication with clients.Required Candidate profilePrepare and maintain customer-related reports and records.Ensure high levels of customer satisfaction.Coordinate with shipping lines, agents,