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Telephone Handling Jobs

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Customer Support Executive Fresher

Lakshya Private Limited

  • Fresher
  • 4.5 Lac/Yr
  • Delhi NCR
Customer Relationship Customer Care Customer Support Customer Service BPO Voice Cold Calling Domestic BPO Chat Support Inbound Calls Telephone Handling Good Communication Skills Hindi BPO Customer Handling
We are looking for a dedicated Customer Support Executive to join our team. This is a full-time work-from-home position located in Delhi NCR, ideal for freshers who have completed their 12th grade.The primary responsibilities include:- Responding to Customer Inquiries: You will address customer questions and concerns through various communication channels, ensuring timely and satisfactory responses.- Providing Product Information: You will help customers understand our products and services, guiding them to make informed choices based on their needs.- Maintaining Customer Records: You will keep accurate records of customer interactions, ensuring information is up-to-date and accessible for future reference.- Assisting with Problem Resolution: You will work closely with customers to identify issues and find solutions, aiming for a positive customer experience.Candidates should possess strong communication skills in both written and verbal forms. A friendly demeanor and a passion for helping others are essential. The ability to work independently and manage time effectively in a home environment is crucial for success in this role. Basic computer skills and familiarity with customer service software will be beneficial. We expect you to be proactive in learning about our products and to stay patient and professional while assisting customers. If you are eager to start your career in customer service, we encourage you to apply!
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Vadodara
Customer Relationship Customer Service Customer Communication Customer Support Telephone Handling Good Communication Skills
We are looking for a Customer Support Executive to join our team in Vadodara, India. This role is ideal for individuals who enjoy helping others and solving problems in a fast-paced environment.nnKey Responsibilities:nn- Assist Customers: Provide timely and accurate information to customers regarding products, services, and any inquiries they may have.n- Problem Resolution: Address and resolve customer complaints in a professional manner, ensuring customer satisfaction and loyalty.n- Communication: Maintain clear communication channels with customers through phone, email, and in-person interactions while documenting all customer interactions.n- Team Collaboration: Work closely with the team to share insights and feedback to improve the overall customer experience and streamline support processes.nnRequired Skills and Expectations:nnCandidates should have 1 to 2 years of experience in a customer support role and be graduates. Strong communication skills are essential, allowing you to interact effectively with customers and team members. You should possess excellent problem-solving abilities, enabling you to handle complex customer issues with patience and professionalism. A friendly demeanor and a commitment to customer satisfaction are crucial, as is the ability to work in an office setting. Being tech-savvy and familiar with customer support software will be beneficial in this role.
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  • 2 - 5 yrs
  • 2.3 Lac/Yr
  • Digha Medinipur
Telephone Handling Problem Solving Convincing Power Administrative Skills Coordination Skills Office Work Front Desk Basic Computer Skills Customer Service
We are seeking a dedicated Front Office Executive to join our team in Digha, Medinipur. This full-time role is ideal for a motivated female candidate with 2 to 5 years of relevant experience. The successful applicant will play a crucial role in enhancing our customer service.Key Responsibilities:1. Customer Interaction: You will greet visitors warmly, answering inquiries and providing information about our services, which helps create a welcoming environment.2. Administrative Tasks: Handling phone calls and emails efficiently is part of your role, ensuring timely communication within the office and with clients.3. Record Management: Maintaining accurate records and files for office operations will be essential, contributing to the smooth functioning of our front office.4. Coordination: You will work closely with other departments to schedule appointments and manage bookings, ensuring that all operations run seamlessly.Required Skills and Expectations:The ideal candidate will have completed at least the 12th grade and possesses strong communication skills to interact effectively with clients and colleagues. A friendly demeanor and a customer-oriented mindset are expected. Proficiency in basic office software is necessary to handle administrative tasks, and organizational skills are crucial to maintaining records efficiently. Your ability to multitask and remain calm under pressure will greatly contribute to our teams success in providing excellent service.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Punit Nagar Rajkot
Customer Relationship Customer Care Customer Support Chat Support Telephone Handling Cold Calling Good Communication Skills Customer Service
K9HR SOLUTIONS, Varsha Dabhi (HR Recruiter) is looking for a dedicated Customer Support Executive to join our team in Punit Nagar, Rajkot. The ideal candidate should have 1-2 years of experience in customer support and hold a postgraduate degree. In this role, you will assist our customers by addressing their inquiries and issues, providing accurate information, and ensuring a positive overall experience. You will represent our company and foster strong relationships with customers.Key responsibilities include:1. Responding to customer inquiries: You will handle various customer questions via phone, email, or in person, offering solutions and guidance as needed.2. Resolving customer issues: You will troubleshoot problems and help customers find effective solutions, working swiftly to address their concerns.3. Maintaining customer records: You will ensure that all interactions and transactions with customers are documented accurately in our system.4. Collaborating with team members: You will work closely with other departments to ensure customer satisfaction and improve our services.For this role, you should have excellent communication skills and be able to convey information clearly and effectively. You need to be patient, empathetic, and willing to help others. Strong problem-solving abilities and a detail-oriented mindset are essential. The ability to work independently and adapt to various situations is also important. Candidates must be female and able to work from our office in Rajkot.
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Bhubaneswar
Receptionist Activities Customer Relationship Computer Skills Front Office Telephone Handling
Job Title: Receptionist*Location: Bhubaneswar *Employment Type: Full-time*Experience: 1-2 years*Department: Administration / Front OfficeJob SummaryWe are looking for a friendly, professional, and well-organized Receptionist to manage our front desk and provide excellent customer service. The ideal candidate will be responsible for welcoming visitors, handling calls and correspondence, coordinating appointments, and supporting day-to-day administrative activities.Key Responsibilities* Greet and welcome visitors, clients, and guests in a professional manner.* Answer, screen, and direct incoming phone calls.* Manage visitor entries and maintain front-desk records.* Schedule and coordinate appointments and meetings.* Receive and distribute mail, courier packages, and documents.* Respond to basic customer inquiries and provide relevant information.* Maintain a clean and organized reception area.* Coordinate with different departments for visitor and administrative requirements.* Maintain office supplies and assist with basic administrative tasks.* Handle emails, data entry, filing, and documentation as required.* Ensure smooth day-to-day operations of the reception/front office.### Requirements* Graduate or equivalent qualification preferred.* Good verbal and written communication skills.* Basic computer knowledge, including MS Office and email.* Pleasant personality and professional appearance.* Good organizational and multitasking abilities.* Ability to handle visitors and calls politely and efficiently.* Freshers can apply; prior receptionist/front-office experience is an advantage.Key SkillsCommunication Customer Service Front Office Management Telephone Etiquette MS Office Time Management Coordination MultitaskingSalary[10k - 15k ] per month, depending on experience and skills.Working Hours: 8-9hrs ,Day shift. To Apply:Interested candidates can send their CV to [Email:hr@generoushrsolutions.com]
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Inbound Calls Good Communication Skills Excellent English Communication
*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-in** Eligibility:* Graduate** Salary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000** Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed Off** Requirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.*
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  • 2 - 5 yrs
  • 2.0 Lac/Yr
  • Moradabad
General Administration Receptionist Activities Customer Relationship Convincing Power Customer Communication Front Desk Computer Skills Telephone Handling Front Office Office Work
As a Front Office Receptionist, you will be the first point of contact for visitors and clients, providing a welcoming atmosphere and exceptional service. This full-time role is based in Moradabad, India, and requires a graduate female with 2 to 5 years of experience.nnYour key responsibilities will include:nn- Greeting Visitors: You will welcome guests warmly and assist them with their inquiries, ensuring a positive first impression of the company.n- Answering Phone Calls: You will manage incoming calls, directing them to the appropriate departments or personnel while maintaining professionalism.n- Managing Appointments: You will organize and schedule appointments, coordinating with various staff members to optimize office workflow.n- Handling Correspondence: You will receive and sort mail and packages, ensuring timely distribution to the intended recipients.nnThe ideal candidate should possess strong communication and interpersonal skills to engage effectively with clients and colleagues. You should be organized and detail-oriented to manage multiple tasks efficiently. Proficiency in basic computer applications is expected, along with a friendly and approachable demeanor. A commitment to providing high-quality service will be crucial in this role. You should also be adaptable and capable of working in a fast-paced environment, ensuring that all front office operations run smoothly.
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  • 2 - 6 yrs
  • 1.3 Lac/Yr
  • Noida
Receptionist Activities General Administration Telephone Handling Office Work Front Desk Front Office Computer Skills
We are looking for a dedicated Front Desk Receptionist to manage our front office. This role is essential for providing excellent customer service and ensuring smooth operations at our office in Noida. The ideal candidate should have 2 to 6 years of experience and must be female.Key Responsibilities:- Greeting Visitors: Welcome and assist all guests and clients with a warm and friendly demeanor to create a positive first impression.- Managing Phone Calls: Handle incoming and outgoing calls promptly and professionally, directing them to appropriate staff as necessary.- Scheduling Appointments: Organize and maintain an efficient appointment schedule for staff, ensuring that all meetings are arranged smoothly.- Maintaining Records: Keep accurate records of visitors and manage documentation within the reception area, ensuring confidentiality and security of information.- Supporting Administrative Tasks: Assist with various administrative duties as needed, contributing to the overall efficiency of the office.Required Skills and Expectations:The ideal candidate must have completed their 12th standard and possess excellent communication skills. A cheerful and professional attitude is necessary, along with strong organizational skills to manage multiple tasks effectively. Proficiency in basic computer skills is also important to handle office software and maintain records. Attention to detail and the ability to work well under pressure are essential qualities for success in this role.
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  • 1 - 3 yrs
  • 1.0 Lac/Yr
  • Muzaffarpur
Receptionist Activities Customer Relationship Telephone Handling Convincing Power Customer Communication Computer Skills Front Office
We are looking for a dedicated Front Office Receptionist to join our team in Muzaffarpur. This role is ideal for a female candidate with 1 to 3 years of experience and a minimum educational qualification of 12th pass.Key responsibilities include greeting visitors and managing phone calls. You will be the first point of contact for clients, ensuring a warm welcome and providing necessary information. You will also handle scheduling appointments and maintaining a neat and organized reception area, ensuring that it reflects a professional image.In this role, you will manage incoming and outgoing correspondence and may be responsible for basic administrative tasks, such as filing or data entry. Your ability to multitask and prioritize will be essential in maintaining a smooth flow of operations in the front office.Candidates should possess strong communication and interpersonal skills, as you'll interact with various individuals daily. Its important to be friendly and approachable. Proficiency in basic computer skills is necessary for managing tasks efficiently. The ideal applicant should be detail-oriented and capable of handling queries with a positive attitude. Timeliness and reliability are also key expectations for this position. If you meet these qualifications and are eager to contribute to a positive work environment, we encourage you to apply.
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  • 1 - 2 yrs
  • Behala Kolkata
Receptionist Activities Telephone Handling General Administration Customer Relationship Office Work Computer Skills Front Desk
1. Front Desk ManagementWelcome and greet visitors, candidates, students, parents, clients and guests professionally.Maintain a neat, organized and professional reception area.Understand the purpose of visitors and direct them to the appropriate person or department.Maintain visitor entry and exit records.2. Telephone & CommunicationReceive and transfer incoming telephone calls.Handle basic enquiries and provide accurate information.Take messages and ensure timely communication to the concerned employee.Maintain professional communication with candidates, parents, clients and visitors.3. Candidate / Customer SupportReceive candidates and guide them to the appropriate counsellor or department.Provide basic information regarding courses, appointments and office procedures.Coordinate appointments and meetings.Maintain a courteous and helpful attitude while dealing with visitors.4. Administrative SupportMaintain reception registers, appointment records and related documents.Receive and distribute courier, letters and other documents.Support HR/Admin in routine office activities.Assist with photocopying, scanning, printing and basic documentation when required.Maintain records of office supplies required at the reception.
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Urgent Requirement For Front Office Receptionist

Hotel Aananda Wellness And Resorts

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Dharmasthala Mangalore
Customer Relationship General Administration Receptionist Activities Customer Communication Telephone Handling Computer Skills Front Office Front Desk Office Work Convincing Power
We are looking for a dedicated Front Office Receptionist to join our team in Dharmasthala. The ideal candidate will be responsible for creating a welcoming environment for visitors and managing front office activities efficiently. Key Responsibilities:- Greeting Visitors: Welcome guests as they arrive, providing a friendly and professional first impression.- Answering Calls: Manage incoming phone calls, directing them to the appropriate staff or taking messages when necessary.- Managing Appointments: Schedule and coordinate appointments for staff, ensuring the office calendar is up to date.- Handling Correspondence: Receive and sort mail and packages, ensuring timely delivery to the intended recipients.- Maintaining the Reception Area: Keep the front office clean and organized, creating a pleasant atmosphere for everyone.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with visitors and staff effectively.- Customer Service Orientation: A friendly demeanor and a willingness to assist guests are vital for providing excellent service.- Organizational Skills: The ability to multitask and manage time efficiently is crucial for handling office duties.- Basic Computer Skills: Familiarity with basic computer applications and office software is expected for managing records and communications.- Professional Appearance: As the first point of contact, maintaining a professional appearance is important for this role.Candidates should have 1 to 3 years of experience and must have completed their 12th grade. This is a full-time position based in the office.
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Receptionist (Fresher)

Cynosure Corporate Solutions

  • Fresher
  • Chennai
English Communication Front Desk Management Patient Handling Appointment Scheduling Customer Service Telephone Handling Basic Computer Skills Communication Skills
We are looking for a confident and well-spoken Receptionist to manage front-desk operations and assist patients with appointments and general queries. The ideal candidate should have good English communication skills and a professional approach.Key Responsibilities:Manage front-desk and reception activities.Attend phone calls and handle patient enquiries.Schedule and coordinate patient appointments.Greet and assist patients professionally.Maintain patient and appointment records.Coordinate with doctors and nursing staff for smooth clinic operations.Support day-to-day administrative activities.Required Skills & Qualifications:Fresher candidates can apply.Female candidates preferred.Good English-speaking and communication skills.Good interpersonal and customer-handling skills.Basic computer knowledge.Professional and patient-friendly approach.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Ludhiana
Customer Relationship Telephone Handling Office Work Computer Skills Front Desk
We are looking for a dedicated female Front Office Receptionist to join our team in Ludhiana. This full-time position will involve managing the front desk and ensuring smooth operations.In this role, you will greet and assist visitors, manage incoming calls, and provide information to clients and guests. You will also maintain a clean and organized reception area, handle correspondence, and support other administrative tasks as needed. The role requires you to coordinate appointments and ensure that messages are relayed promptly to the relevant personnel.Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. Proficiency in basic computer operations, including knowledge of office software, will be essential. The ideal candidate should be presentable, friendly, and have a keen attention to detail.This position is based at JMD Mall in Ludhiana and requires you to work from the office between 10 AM and 6 PM. The weekly schedule may include working days as determined by management. Ensure that you are prepared for a work environment that may require multitasking and the ability to handle various administrative duties. Strong organizational skills and a proactive approach will help you excel in this position.
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  • Fresher
  • Lucknow
Health Trainer Call Handling Listening Skills Telephone Systems Customer Service
We are looking for a Telephone Operator to join our team in a part-time work-from-home role. This position is suitable for freshers and requires a minimum educational qualification of completing the 10th grade.Key Responsibilities:- Answer Incoming Calls: You will be the first point of contact for callers, so its essential to greet them warmly and provide prompt assistance with their inquiries.- Transfer Calls: Ensure smooth communication by transferring calls to the appropriate departments or personnel when necessary.- Maintain Call Logs: Keep accurate records of all calls received, noting relevant details to ensure trackability and follow-up when required.- Assist in Customer Queries: Provide basic information and support to callers regarding services, answering questions to enhance customer satisfaction.- Follow Communication Protocols: Adhere to established guidelines for professional telephone etiquette, ensuring all interactions are respectful and efficient.Required Skills and Expectations:- Communication Skills: You should have clear and effective verbal communication skills to interact positively with callers.- Listening Skills: Being attentive and understanding the caller's needs is crucial for providing appropriate assistance.- Organizational Ability: You must be able to manage multiple calls and maintain organized logs for future reference.- Reliability: Dependability is vital, as you will be representing the company during your interactions.This role is ideal for individuals who enjoy speaking with people and want to gain experience in customer service from the comfort of their homes.
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  • 1 - 7 yrs
  • 1.8 Lac/Yr
  • Agra
Front Desk Executive Telephone Handling Receptionist Activities Data Management Microsoft Office Customer Service Interpersonal Skills Problem Solving
We are looking for a professional, well-groomed, and guest-focused Front Office Executive to handle day-to-day front office operations, including welcoming and assisting guests, check-in and check-out, room allocation, reservation handling, guest queries and complaints, billing and payment coordination, maintaining guest records and front office reports, coordinating with Housekeeping, Restaurant and Accounts departments, handling calls and emails, ensuring proper shift handover, and maintaining high standards of guest service. The candidate should have good communication and interpersonal skills, basic knowledge of PMS/HMS and MS Office, a pleasant personality, good command of English and Hindi, and the ability to work efficiently under pressure in rotational shifts. Previous hotel front office experience and a hotel management qualification will be preferred.
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  • Fresher
  • Hatigaon Guwahati
Receptionist Activities Telephone Handling Front Office
As a Front Office Receptionist, you will be the first point of contact for visitors and clients. Your role will involve managing the front desk operations and providing excellent customer service. Key Responsibilities:- Greet Visitors: Welcome guests warmly as they enter the office, ensuring a positive first impression.- Handle Phone Calls: Answer incoming calls, directing them to the appropriate department or taking messages as necessary.- Schedule Appointments: Maintain and manage the appointment calendar, ensuring that meetings are organized efficiently.- Maintain Records: Keep track of visitor logs and manage mail or packages that arrive at the office.- Assist Staff: Support office staff with administrative tasks, helping to maintain a smooth workflow.Required Skills and Expectations:- You should have completed at least the 10th grade and be open to learning on the job.- Strong communication skills are essential; you must be able to speak clearly and interact politely with clients and team members.- Basic computer skills, especially in using phones and email, are important for handling inquiries and managing the schedule.- A positive attitude and willingness to assist others will help you succeed in this role.- Being punctual and reliable is crucial, as you will be setting the tone for the office during working hours. This position provides a great opportunity for freshers looking to start their career in an office environment.
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  • 1 - 2 yrs
  • Ahmedabad
Customer Service Interpersonal Skills Administrative Skills Written Communication Presentable Telephone Handling Coordination Skills Front Desk Basic Computer Skills
About the role:Soni & Soni Associates & Attorneys is an IP law firm based in Ahmedabad, looking for a front-office executive who can also handle client coordination.Responsibilities:Manage front desk operations
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  • 2 - 5 yrs
  • 2.5 Lac/Yr
  • Bareilly
Call Handling CRM Software Follow-up Listening Skills Multitasking Sales Skills Teamwork Telephone Etiquette Typing Speed Microsoft Office Time Management Customer Service Problem Solving Computer Proficiency Attention to Detail Data Entry Communication Skills Adaptability Organizational Skills
We are looking for a dedicated Telecaller Cum Computer Operator in Bareilly, India, with 2 to 5 years of experience. This role combines communication skills with computer proficiency to support our operations effectively.Key Responsibilities:1. Telecalling: You will reach out to potential and existing customers to inform them about our products and services, ensuring high levels of customer engagement.2. Data Entry: Accurately enter information into the database, maintaining a systematic record of calls and customer interactions for future reference.3. Customer Support: Address customer inquiries and complaints professionally, providing timely solutions or escalating issues to the appropriate departments as needed.4. Reporting: Prepare daily and weekly reports on call outcomes and customer feedback, aiding in strategic decision-making and improvements.5. Collaboration: Work closely with sales and marketing teams to align goals and share insights from customer interactions that could enhance strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have strong communication skills to effectively engage with customers. Proficiency in computer applications, especially MS Office, is essential for data management. A good understanding of customer service principles is required. The ideal candidate should demonstrate problem-solving abilities, a positive attitude, and the capacity to work collaboratively in a team environment. Attention to detail and the ability to multitask efficiently are important for success in this role.
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  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Thaltej Shilaj Road Ahmedabad
Front Office Operations Good Communication Receptionist Guest Handling Call Coordinator Inbound Calls Administration Office Operation Vendor Payments Telephone Handling General Administration
We are seeking a reliable and friendly Front Desk Executive to join our team in Thaltej Shilaj Road, Ahmedabad. This role is essential for ensuring smooth operations at the front desk and enhancing the overall customer experience.The key responsibilities include greeting visitors with a warm and professional demeanor, answering incoming calls, and directing them to the appropriate departments. You will also handle inquiries and provide accurate information about our services, helping to address any concerns our clients may have. Another important task is to maintain the front desk area, ensuring it is organized and welcoming.Additional duties involve managing appointment scheduling, collaborating with other team members to support daily operations, and performing administrative tasks such as filing and data entry. You will also be responsible for coordinating deliveries and managing office supplies efficiently.We require a female candidate with 1 to 5 years of experience in a similar role and a graduate degree. Strong verbal and written communication skills are essential, along with a friendly attitude and excellent interpersonal skills. You should be proficient in using office software and have good organizational abilities to manage multiple tasks effectively. Punctuality and reliability are expected, as you will be the first point of contact for clients and visitors. If you are dedicated to providing exceptional service and have a proactive approach, we encourage you to apply.
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Looking For Front Desk Receptionist (Female)

Lakshmi North East Solutions (LNES)

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Ulubari Guwahati
Office Work Front Office Front Desk Receptionist Activities Telephone Handling Customer Relationship Computer Skills
FRONT DESK RECEPTIONIST- ULUBARI, GUWAHATIWe are looking for a Front Desk Receptionist to manage reception, visitor handling, calls, emails and basic administrative tasks. Candidates should have basic knowledge of MS Word, MS Excel, Email and computer applications, along with good communication and interpersonal skills.
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Opening For Service Coordinator

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Nagaon
Technical Support Support Technician Computer Literate Computer Application Good Communication Communication Skills Problem Solving Telephone Handling
We are seeking a dedicated Service Coordinator to join our team in Nagaon, Assam. In this full-time role, you will be responsible for ensuring smooth service operations and supporting our customers effectively. The candidate must have - Diploma/Btech/ JE- Mechanical/Electrical Engineering.Key Responsibilities:1. Client Communication: Serve as the main point of contact for clients, addressing inquiries, providing updates, and ensuring their needs are met promptly.2. Team Coordination: Collaborate with service teams to organize schedules, manage resources, and ensure timely service delivery.3. Documentation Management: Maintain accurate records of client interactions, service requests, and outcomes, ensuring all information is up-to-date.4. Problem Resolution: Identify issues related to service delivery and work with relevant teams to resolve them efficiently, keeping clients informed throughout the process.5. Feedback Collection: Gather client feedback on services provided, analyze responses, and suggest improvements to enhance overall customer satisfaction.Required Skills and Expectations:Candidates should have a graduate degree with 1 to 3 years of experience in a similar service role. Strong communication skills are essential for effective client interactions, and a detail-oriented mindset is crucial for managing documentation. The ideal candidate should be proficient in using office software and possess excellent problem-solving abilities. A collaborative spirit and a customer-centric approach are vital to succeed in this position.
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Looking For Front Office Executive (Female Only)

Lakshmi North East Solutions (LNES)

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Guwahati
Microsoft Office Customer Service Receptionist Activities Data Management Administrative Skills Coordination Skills Front Desk Presentable Telephone Handling Problem Solving Basic Computer Skills
1. Greet and welcome visitors, clients, and guests in a professional and friendly manner.2. Address inquiries and provide information about the companys services or products.3. Direct visitors to appropriate departments or personnel.4. Handle complaints and resolve issues promptly and effectively.5. Answer incoming phone calls, directing them to the appropriate staff or department.6. Handle outgoing phone calls and emails, maintaining a professional tone.7. Take and relay messages accurately.8. Schedule and confirm appointments for clients and staff.9. Manage calendars for executives and other key personnel.10. Coordinate meeting rooms and ensure all necessary arrangements (like refreshments or equipment) are in place.11. Perform general administrative tasks, such as filing, data entry, and document preparation.12. Handle office supplies and maintain inventory levels.13. Assist in preparing reports, presentations, and other business documents as needed.14. Maintain cleanliness and organization of the reception area and front desk.15. Ensure a welcoming and professional atmosphere at all times.16. Handle incoming and outgoing mail and packages.17. Maintain guest and visitor logs.18. Keep track of office appointments, meetings, and events.19. Manage and update the companys database with contact details of clients, suppliers, and other stakeholders.20. Ensure sensitive company information is kept confidential.
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