Telephone Handling Jobs

We are looking for a dedicated and enthusiastic Front Office Executive for our office in Bhubaneswar. This is a full-time position suitable for fresh graduates who have completed their 12th grade. The ideal candidate will have excellent communication skills and a friendly demeanor.Key Responsibilities:1. **Receiving Visitors:** Greet and welcome guests warmly, ensuring they feel comfortable and attended to during their visit.2. **Handling Phone Calls:** Answer incoming calls promptly and professionally, directing them to the appropriate department or personnel as needed.3. **Managing Appointments:** Schedule and organize appointments for staff, ensuring that all meetings are well-coordinated and efficiently handled.4. **Maintaining Reception Area:** Keep the front office and reception area tidy and organized, creating a pleasant environment for visitors.5. **Assisting with Administrative Tasks:** Provide general administrative support, including filing, data entry, and document management as assigned by supervisors.Required Skills and Expectations:The ideal candidate should possess excellent verbal and written communication skills, with the ability to interact effectively with clients and colleagues. A positive attitude and a strong sense of customer service are essential. Candidates must be detail-oriented, organized, and able to multitask in a fast-paced environment. Proficiency in basic computer skills is expected, along with the ability to learn new software quickly. This role requires a female candidate, as specified.

Greet and welcome visitors in a professional mannerAnswer, screen, and forward incoming callsManage appointment scheduling and calendarsMaintain visitor records and front desk logsHandle client inquiries and provide accurate informationCoordinate with internal teams for smooth operationsManage emails, couriers, and deliveriesMaintain cleanliness and organization of the reception area

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- **Issue Resolution:** Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- **Product Knowledge:** Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- **Feedback Collection:** Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- **Documentation:** Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

We are looking for a friendly and organized female Receptionist Cum Tele-caller to join our team in Ludhiana. The ideal candidate will manage front desk responsibilities while handling incoming calls, providing excellent customer service, and supporting administrative tasks.Key Responsibilities:- **Front Desk Management**: Greet visitors warmly, answer inquiries, and direct them to the appropriate departments while maintaining a professional atmosphere.- **Tele calling**: Make outbound calls to potential clients, providing information about our services and addressing their questions or concerns.- **Call Handling**: Receive incoming calls, take messages, and assist callers with their needs, ensuring timely follow-up if required.- **Administrative Support**: Perform data entry, maintain records, and assist in organizing meetings or appointments as needed to ensure smooth office operations.- **Customer Service**: Build rapport with clients over the phone and in person, ensuring they feel valued and heard, which contributes to customer satisfaction.**Stock Market Knowledge**:- Have a basic understanding of stock market and trading concepts. Should Communicate basic stock-market-related information confidently when required & maintain awareness of current courses and educational offerings of Emperor Bulls.Required Skills and Expectations:- Candidates should have a minimum of 1-6 years of experience in a similar role and hold a graduate degree. - Strong communication skills, both verbal and written, are essential. - The successful applicant will demonstrate excellent multitasking abilities, proficiency in basic computer applications, and a professional demeanor. - A positive attitude and the capacity to work comfortably in a fast-paced office environment are also crucial for this position.- Coordinate effectively with Counselling, Academic, Marketing and Administration teams.Interested Candidates can share resume at raghav16886@gmail.com & WhatsApp resume at 8283846914.

We are seeking a dedicated and friendly Customer Support Executive to join our team on a part-time basis. The role involves assisting customers with their inquiries and providing effective solutions while working from the comfort of your home.Key Responsibilities:1. **Customer Inquiries**: Respond to customer questions via phone, chat, or email in a timely and courteous manner, ensuring a positive experience.2. **Issue Resolution**: Identify and troubleshoot customer problems, providing clear and accurate solutions or guidance to resolve issues quickly.3. **Product Knowledge**: Stay informed about our products and services to provide accurate information to customers and help enhance their experience.4. **Feedback Collection**: Gather feedback from customers about their experiences and report suggestions to enhance service quality and offerings.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions, ensuring all issues are logged correctly for future reference.Required Skills and Expectations:Candidates should have excellent communication skills in both verbal and written form. A positive attitude and a passion for helping others are essential for this role. Applicants must be organized, with the ability to manage multiple tasks effectively. Since this is a work-from-home position, candidates should have a reliable internet connection and a computer to perform their duties efficiently. Prior experience is not required, but being a quick learner will be a strong asset.

Front office staff required for administrative work and office work who can handle phone calls, take admission.

As a Customer Support Executive, you will play a key role in ensuring customer satisfaction by addressing their inquiries and providing solutions. This position is ideal for freshers looking to start their careers in customer service. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and address concerns from customers through various communication channels like phone, email, or chat. This helps ensure customers feel supported and valued.- **Providing Product Information**: You will share details about products or services, helping customers make informed choices. This may involve guiding them through features, pricing, and promotions.- **Resolving Issues**: When customers face problems, you will investigate and provide effective solutions. Quick and accurate problem-solving is essential for maintaining customer trust and loyalty.- **Documenting Customer Interactions**: You will keep records of customer communications and issues, ensuring all information is organized for future reference. This is crucial for tracking recurring problems and improving service.- **Providing Feedback**: You will relay customer feedback to management. This input can help improve products, services, and overall customer experience.To succeed in this role, you should have strong communication skills, be patient, and possess a problem-solving mindset. Being tech-savvy and comfortable with using computers for customer interaction is important. A friendly and professional attitude will greatly enhance the customer experience. A passion for helping others will make you a great fit for this position.

Job Description-Front office executivePosition SummaryWe are looking for a proactive and customer-focused Customer Support Executive to manage both telecalling and front office operations. The ideal candidate will handle customer inquiries, schedule appointments, provide excellent customer service, and ensure a smooth experience for all clients.Key ResponsibilitiesFront Office Executive Welcome and assist customers with a warm and professional approach.Manage customer check-in and check-out procedures.Handle billing, payment collection, and invoice generation.Coordinate appointment schedules with therapists.Address customer queries and resolve concerns promptly.Maintain reception cleanliness and ensure a pleasant customer experience.Promote spa services, products, and membership plans.Required SkillsExcellent verbal and written communication skills.Strong customer service and interpersonal skills.Good telecalling and sales conversion abilities.Basic computer knowledge (MS Office/CRM).Ability to multitask and work in a fast-paced environment.Professional appearance and positive attitude.Contact - 8925419191(Sindhiya HR)

Welcome and assist visitors, clients, vendors, and business partners professionally.Manage incoming and outgoing phone calls, emails, and courier services.Maintain the reception area and ensure a positive first impression.Schedule meetings, appointments, and coordinate conference room bookings.Handle visitor records and maintain entry registers.Assist management with administrative tasks, documentation, and filing.Coordinate with internal departments for smooth office operations.Manage office supplies and maintain inventory records.Support HR with interview scheduling and onboarding formalities.Maintain confidentiality of company information and business communications.

Key Responsibilities:Greet and welcome guests in a warm and professional mannerHandle check-ins, check-outs, and room allocationsManage guest queries, requests, and complaints efficientlyMaintain accurate guest records and billing detailsCoordinate with housekeeping and other departments for smooth operationsHandle telephone calls, emails, and front desk communicationsEnsure adherence to hotel policies and service standards

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front OfficeInterview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)

Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.

we are looking for female candidates for front desk receptionist who may talk to our client via telephone and face to face just to confirm about their car detailings.

We are looking for a dedicated Phone Banking Officer to join our team in Noida Sector 127. In this role, you will assist customers with their banking needs through phone communication, ensuring excellent service and support.Key Responsibilities:1. Customer Support: Handle inbound and outbound calls from customers, providing information on banking services, account inquiries, and resolving issues efficiently.2. Account Management: Assist customers with account-related processes such as balance inquiries, fund transfers, and updates to personal information while maintaining confidentiality.3. Problem Resolution: Identify customer concerns and provide appropriate solutions, ensuring a high standard of service and customer satisfaction throughout the call.4. Documentation: Maintain accurate records of customer interactions and transactions in our system, ensuring all data is up-to-date and compliant with company policies.5. Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and to escalate complex issues when necessary.To be successful in this role, you should have excellent communication and interpersonal skills, possess a problem-solving attitude, and exhibit a strong commitment to customer service. A graduate degree is required, and candidates with 0-1 year of experience in customer service or banking will be preferred. You must be comfortable working from our office environment and be willing to adapt to a fast-paced work setting.

As a Front Office Receptionist, you will be the first point of contact for our clients and visitors. Your role is crucial in creating a welcoming atmosphere and ensuring smooth communication within the office.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests with a friendly smile and assist them in signing in, ensuring they feel comfortable and attended to.- **Answering Phones:** Handle incoming calls promptly, directing them to the appropriate staff members or departments to ensure efficient communication.- **Managing Appointments:** Schedule and coordinate appointments for staff and clients, maintaining an organized calendar to minimize conflicts.- **Maintaining Records:** Keep accurate records of visitors, appointments, and phone calls, helping the office run smoothly and keeping information accessible.- **Handling Mail:** Receive, sort, and distribute incoming and outgoing mail and packages, ensuring timely communication and deliveries.- **Administrative Support:** Provide basic administrative assistance, such as filing documents and preparing reports, to support daily office operations.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication abilities are essential for interacting with clients and colleagues effectively.- **Organizational Skills:** Strong multitasking and organizational skills are necessary to manage time efficiently and prioritize tasks.- **Customer Service Orientation:** A positive attitude and a commitment to providing exceptional service to visitors and staff are key traits for this role.- **Proficiency in Computers:** Basic knowledge of office software, such as MS Office, is required for various administrative tasks.- **Professional Appearance:** As the first point of contact, maintaining a neat and professional appearance is important to create a positive impression.

We are looking for a friendly and organized Front Office Receptionist to join our team in Jalandhar. The ideal candidate will have 1 to 5 years of experience and will be responsible for creating a positive first impression for our visitors and clients.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them with their inquiries, ensuring they feel valued from the moment they arrive.- **Manage Phone Calls:** Answer incoming calls promptly, direct them to the appropriate staff, and handle inquiries with professionalism.- **Schedule Appointments:** Organize and maintain a calendar for meetings and appointments, ensuring efficient time management for the team.- **Maintain Reception Area:** Keep the front desk area tidy and organized, creating a welcoming atmosphere for visitors.- **Handle Mail and Deliveries:** Receive and distribute incoming mail and packages, ensuring timely delivery to the relevant personnel.- **Administrative Support:** Assist with various office tasks, such as filing documents, managing office supplies, and helping other team members as needed.**Required Skills and Expectations:**The candidate must have a relevant educational background (B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, or a professional degree). Strong communication and interpersonal skills are essential, as well as proficiency in basic computer applications. A professional appearance and a positive attitude are important. The candidate should be detail-oriented, capable of multitasking, and possess strong organizational skills. This role requires a female candidate who is ready to work full-time in an office environment.

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front OfficeInterview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

As a Customer Support Executive, your primary role will be to assist customers with their inquiries and issues, ensuring they have a positive experience. You will work from home and this position is open to freshers with a minimum education of 12th pass.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will provide timely and accurate responses to customer questions through various communication channels, such as email, chat, or phone.- **Resolve Customer Issues:** When customers encounter problems, it's your job to diagnose the issue and offer suitable solutions, ensuring customer satisfaction.- **Document Customer Interactions:** Keeping detailed records of customer interactions helps us improve our service, so youll be responsible for updating our systems with relevant information.- **Collaborate with Team Members:** You will work closely with your colleagues to improve processes and share customer feedback, fostering a supportive work environment.- **Follow Up with Customers:** After resolving issues, you will need to follow up with customers to confirm that their problems have been fully addressed.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A customer-focused mindset will help you prioritize customer satisfaction and represent our values.- Basic computer skills will enable you to navigate our systems and respond to inquiries efficiently.- A proactive attitude, willingness to learn, and adaptability to handle diverse customer situations will make you a valuable team member.- Freshers are encouraged to apply, as training will be provided to help you succeed in this role.

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Indore. This is a full-time work-from-home position perfect for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, helping them with inquiries and providing excellent service.- **Respond to Customer Queries**: You will handle customer questions via phone, email, or chat, ensuring they receive timely and accurate information.- **Provide Solutions**: Its essential to understand customer issues and provide effective solutions, helping them resolve problems quickly and efficiently.- **Record Interaction Details**: You will log all customer interactions in our system to maintain accurate records for future reference and to enhance service.- **Follow Up with Customers**: After resolving issues, you will follow up to ensure customers are satisfied and their concerns have been addressed.- **Collaborate with Team Members**: Working closely with colleagues is crucial for sharing knowledge and improving support processes together.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and empathetic towards customers is important, as well as having strong problem-solving abilities. Basic computer knowledge and proficiency in using various communication tools will also be beneficial. A positive mindset and a willingness to learn are key expectations for this position, as you will be encountering different customer scenarios regularly.

Key ResponsibilitiesManagement Representative (MR) Duties: Act as the primary liaison with external certification bodies, customers, and regulatory authorities during system audits; lead internal Management Review Meetings (MRM) with senior leadership.System Maintenance & Compliance: Ensure all plant or corporate processes align with ISO and other industry-specific compliance standards.Documentation & Control: Design, implement, and maintain standard operating procedures (SOPs), quality manuals, work instructions, and documentation control frameworks across all departments.Internal Audit Coordination: Plan, schedule, and execute regular internal system audits; train internal auditors and evaluate audit findings.Corrective & Preventive Action (CAPA): Track non-conformances (NCs) raised during audits, facilitate root-cause analysis with department heads, and monitor the timely closure of CAPAs.Process Improvement: Review operational metrics and KPIs across production, quality, maintenance, and HR to recommend continuous process improvements.

Key ResponsibilitiesGreet and welcome visitors in a polite and professional mannerAnswer, screen, and route incoming calls efficientlyManage visitor logs, issue visitor badges, and ensure office security protocolsHandle incoming and outgoing mail, courier, and deliveriesMaintain front desk area cleanliness and organizationSchedule appointments and manage meeting room bookingsProvide basic information about the organization to visitors and callersAssist with administrative tasks such as data entry, filing, and documentationCoordinate with housekeeping, security, and other support staffSupport HR and admin teams with routine office dutiesMaintain inventory of office supplies and place requisitions when requiredRequired Skills & CompetenciesExcellent verbal and written communication skillsPleasant personality with customer

Key ResponsibilitiesVisitor ManagementGreeting & Hosting: Welcoming guests, offering refreshments, and directing them to the correct department.Visitor Logs: Maintaining a digital or physical register of everyone entering and exiting the premises.Security Coordination: Issuing visitor badges and ensuring no unauthorized person enters the office area.Communication HubSwitchboard Management: Handling incoming calls, screening them, and transferring them to the relevant person.Mail & Courier Handling: Receiving, sorting, and distributing daily post/parcels and coordinating with courier agencies.General Inquiries: Responding to basic emails and phone calls regarding company services or location.