Telephone Handling Jobs

Handling service enq, managing walk in call & enq, prepare eng call rep, maintaining customer records, good communication

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions. When a doctor

We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.

We are looking for a dedicated Front Office Executive to manage our reception area and ensure a welcoming experience for visitors in Jayanagar, Bangalore. The ideal candidate should have a pleasant personality and excellent communication skills.Key Responsibilities:1. **Greet Visitors:** Welcome guests with a friendly attitude, directing them to the appropriate staff or meeting rooms.2. **Answer Phone Calls:** Respond to incoming calls professionally and efficiently, taking messages when necessary and forwarding calls to relevant departments.3. **Manage Appointments:** Schedule and coordinate meetings, ensuring all necessary resources are available and that guests are properly informed of their appointments.4. **Maintain Records:** Keep an organized filing system and ensure that all necessary paperwork is up to date and properly stored.5. **Handle Inquiries:** Respond to inquiries about the companys services, providing information as needed to assist customers and clients.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills, enabling effective interaction with visitors and team members. A good command of basic computer applications is essential for managing schedules and documentation. The ability to multitask in a fast-paced environment while maintaining a positive attitude is crucial. We seek someone who is well-organized, detail-oriented, and able to demonstrate a high level of professionalism at all times. Female candidates with 0-6 years of experience are encouraged to apply, with a minimum education of 12th grade.

Job DescriptionCompany Name- Stonex Global Corporation Pvt LtdDesignation- Receptionist (Front Office Executive)Male/Female both can apply ( Female Preferred)Location - Kishangarh

We are looking for a motivated and friendly Customer Support Executive to join our team in Cambodia. This role involves assisting customers with their inquiries and ensuring a high level of customer satisfaction.**Key Responsibilities:**- **Respond to customer inquiries:** You will answer questions and provide information to customers via phone, email, or in-person, ensuring clarity and accuracy.- **Resolve customer issues:** Handling complaints or concerns promptly and effectively, you will work to find solutions that satisfy the customer.- **Maintain records:** You will document customer interactions and services provided, helping to track issues and solutions for future reference.- **Collaborate with team members:** Working closely with other departments, you will ensure seamless communication and service delivery for our customers.- **Provide product information:** You will familiarize yourself with the companys products and services to assist customers in understanding their options.**Required Skills and Expectations:**We are seeking candidates with strong communication skills, especially in speaking and listening, to effectively help customers. A basic understanding of customer service principles is beneficial. You should have a positive attitude and be patient when dealing with difficult situations. Attention to detail is crucial, as you will need to accurately document customer interactions. A willingness to learn and adapt is essential, given that this role may involve various tasks. Candidates must have completed at least 12th grade and should be comfortable working in an office environment.

We are seeking a dedicated and organized Front Office Executive to join our team in Trimulgherry, Secunderabad. This role is ideal for a motivated individual looking to take on their first role in office administration.As a Front Office Executive, you will be the first point of contact for our clients and visitors. Your primary responsibilities will include managing incoming calls, greeting guests, and assisting with inquiries, ensuring a welcoming atmosphere. You will handle appointment scheduling and maintain an organized reception area, facilitating smooth daily operations. Additionally, you will support administrative tasks such as data entry and managing correspondence.To excel in this role, you should possess excellent communication skills, both verbal and written, and have a friendly demeanor that reflects professionalism. Attention to detail is crucial, as you will be responsible for accurately handling documents and maintaining office supplies. Basic computer proficiency, especially in Microsoft Office, is expected to assist with various administrative tasks.We are looking for a female candidate who is a recent graduate and has 0 to 2 years of experience in a customer-facing role. A proactive attitude, strong organizational abilities, and the capacity to work in a busy environment are essential. If you are eager to contribute to a positive workplace and establish your career in front office operations, we encourage you to apply.

We are looking for a friendly and organized Office Receptionist to join our team in Tambaram, Chennai. This entry-level position is perfect for recent graduates. The role involves welcoming visitors and managing day-to-day office tasks.Key Responsibilities: 1. **Greet Visitors**: Welcome clients and guests with a warm and professional attitude, ensuring they feel comfortable and taken care of.2. **Answer Phone Calls**: Handle incoming calls politely and efficiently, directing them to the appropriate personnel or taking messages as needed.3. **Manage Appointments**: Schedule and coordinate meetings, ensuring that all relevant parties are informed and prepared.4. **Maintain Office Supplies**: Keep track of office supplies and order materials when necessary to ensure a smooth workflow.5. **Maintain Cleanliness**: Help keep the reception area tidy and organized, creating a pleasant environment for visitors and staff.Required Skills and Expectations: Candidates should possess excellent communication and interpersonal skills, as they will interact with various individuals daily. A successful receptionist should be detail-oriented, with strong organizational abilities to multitask effectively. Proficiency with office software and basic computer skills are essential. We require a female candidate who is willing to work full-time from the office and is eager to learn and grow in this role. A positive attitude and a commitment to providing excellent customer service are key qualities we seek.

Answering phone callsHandling emails and messagesScheduling appointments and meetingsMaintaining records and filesGiving information to customersManaging the reception/front desk areaCoordinating with other staff membersHandling inquiries and complaints politelyUsing computer software for office work

Customer service duties in a haulage or transport company usually focus on coordinating shipments, resolving operational issues and ensuring smooth delivery operation. Employee should be able to handle customer enquiries via phone, email and whatsapp. Updating customers on shipment status and delivery timing. Coordinate container movements and port related matters. Manage booking request and transport arrangements. Employees must be fluent in English able to undrstand and write english.

We are looking for a dedicated Front Office Executive to join our team in Anandwalli. This part-time position is ideal for recent school graduates seeking to start their careers in a professional environment. **Key Responsibilities:**- **Greeting Visitors:** Welcome clients and guests courteously, creating a positive first impression of our organization.- **Managing Phone Calls:** Handle incoming and outgoing calls, directing them to the appropriate departments while maintaining a professional demeanor.- **Scheduling Appointments:** Assist in organizing and maintaining schedules for meetings and appointments, ensuring efficient use of time for the team.- **Maintaining Office Supplies:** Monitor and manage office supplies inventory, placing orders as necessary to keep operations running smoothly.- **Assisting with Administrative Tasks:** Provide general administrative support, which may include data entry, filing documents, and responding to emails.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effective interaction with clients, visitors, and team members.- **Organizational Skills:** Ability to manage multiple tasks efficiently and prioritize work effectively in a busy office environment.- **Technical Proficiency:** Basic knowledge of computer applications such as MS Office (Word, Excel) is necessary for various tasks and documentation.- **Professionalism:** A friendly and professional attitude is crucial, as this role represents the face of the organization.- **Team Player:** Must be willing to collaborate with others and contribute positively to the office atmosphere. This position is an excellent opportunity for individuals seeking to develop their skills in a supportive professional setting.

We are looking for a friendly and organized Office Receptionist in Janakpuri, Delhi. This role is ideal for freshers who have completed their 12th grade. You will be the first point of contact for visitors and callers, creating a warm and welcoming environment.Key responsibilities include greeting visitors and directing them appropriately, answering phone calls and providing information, and managing appointment schedules. You will also be responsible for handling incoming and outgoing mail, maintaining cleanliness in the reception area, and assisting with administrative tasks as needed.The ideal candidate should possess strong communication skills, both verbal and written, to effectively interact with clients and staff. You must be detail-oriented, able to manage multiple tasks efficiently, and demonstrate good organizational skills. A polite and professional demeanor is essential, as you will represent the company to our visitors and callers. Basic computer skills are also required to manage phone systems and databases.As a receptionist, you are expected to have a positive attitude and a willingness to learn. Punctuality and reliability are important in maintaining a functional office environment. Your role will be crucial in creating an inviting atmosphere in the office and ensuring smooth day-to-day operations. If you are a proactive individual who enjoys working in a team and engaging with people, we encourage you to apply.

As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.

Urgent Requirement For The Position Below:-Cse (Customer Support Executive) Domestic Process Bpo.Need Good Communication Skills Freshers And Experienced Both Can Apply.Salary :- 17K (14K Inhand + 3K Incentive)Timing:- 9:00Am-6:00Pm (1 Hour Break)Week Off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please Share With The References Who Need A Job.Address:- Xtranet Technologies Pvt Ltd Z-24 In Front Of Vishal Mega Mart Zone1Mp?Nagar?Bhopal

Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills Language preference- Telugu, Kannada Freshers and experienced both can apply.Salary :- 12k To 15kTiming:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal

Urgent requirement for the position below:-CSE (customer support executive) domestic process BPO.Need good communication skills Freshers and experienced both can apply.Salary :- 17k (14k inhand + 3k incentive)Timing:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MP nagar bhopal

Job description:Job Title: Front Desk Executive (Receptionist)( FEMALE PREFFERED)Company: Nikam Engineering Solutions