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Telephone Handling Jobs

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Hiring For System Coordinator (MR)

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
MR Executive Manager QA & MR Manpower Handling Cargo Handling Regional Coordinator Telephone Handling MEP Coordinator Distributor Handling
Key ResponsibilitiesManagement Representative (MR) Duties: Act as the primary liaison with external certification bodies, customers, and regulatory authorities during system audits; lead internal Management Review Meetings (MRM) with senior leadership.System Maintenance & Compliance: Ensure all plant or corporate processes align with ISO and other industry-specific compliance standards.Documentation & Control: Design, implement, and maintain standard operating procedures (SOPs), quality manuals, work instructions, and documentation control frameworks across all departments.Internal Audit Coordination: Plan, schedule, and execute regular internal system audits; train internal auditors and evaluate audit findings.Corrective & Preventive Action (CAPA): Track non-conformances (NCs) raised during audits, facilitate root-cause analysis with department heads, and monitor the timely closure of CAPAs.Process Improvement: Review operational metrics and KPIs across production, quality, maintenance, and HR to recommend continuous process improvements.
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  • 1 - 7 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Receptionist Activities Telephone Handling Front Office Front Desk
Responsibility - Handling phone calls ,Arranging appointments, booking meeting rooms and conference facility , General office management such as ordering stationary Arranging both internal and external events Supervising administrative staff and dividing responsibilities to ensure performance etc
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Churchgate Mumbai
Receptionist Activities Telephone Handling General Administration Front Office Front Desk Computer Skills Customer Communication Customer Relationship
Responsible for managing front desk operations, welcoming visitors, handling incoming calls and inquiries, maintaining visitor records, scheduling appointments, and coordinating administrative support. The candidate should possess good communication skills, basic computer knowledge, a professional attitude, and the ability to manage multiple tasks efficiently.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Female
  • Raipur
Tele Caller Front Officer Customer Relationship Receptionist Activities Customer Communication Office Work Telephone Handling
We are looking for a friendly and organized Front Office Receptionist to join our team in Raipur. This part-time role is ideal for someone who enjoys interacting with people and providing excellent customer service.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them in finding the right person or department.- **Answer Calls:** Manage incoming phone calls efficiently and redirect them to the appropriate staff members.- **Manage Appointments:** Schedule and confirm appointments for staff and ensure visitors are informed.- **Maintain Office Supplies:** Keep track of office supplies and notify the team when restocking is necessary.- **Provide Information:** Offer clear information about our services to visitors and clients.- **Handle Mail and Deliveries:** Receive and distribute mail and packages promptly to the correct recipients.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with visitors and team members.- Basic computer literacy is necessary for managing schedules and handling emails.- A good understanding of customer service principles to create a positive experience for all visitors.- Ability to multitask and prioritize tasks in a busy office environment.- A positive attitude and a professional appearance are important for representing the office well.- Being detail-oriented to ensure all correspondence and appointments are handled accurately.This position is open to female candidates who have completed their 12th grade and have 0-2 years of experience. If you have a passion for helping others and creating a welcoming atmosphere, we encourage you to apply.
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Front Office Receptionist (Female)

Assister The Helping Hand

  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Paharganj Delhi
Receptionist Activities Telephone Handling Customer Communication Computer Skills Front Desk
Urgently require experienced Front Office Manager / Receptionist at Paharganj Hotel -* Front Office Manager / Receptionist - Female for Day Shift & Male for Night Shift* Experience - 2 years as Receptionist
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Front Office Executive (Male)

Ludyal Consulting Services

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Jibhi Kullu
Telephone Handling Data Management Customer Service Receptionist Activities Interpersonal Skills Administrative Skills Coordination Skills Written Communication Front Desk Presentable Basic Computer Skills Office Work Microsoft Office
We are seeking a dedicated Front Office Executive to join our team in Jibhi, Kullu. The ideal candidate will have 1 to 3 years of experience, a minimum qualification of 12th grade, and will be responsible for managing various front office duties efficiently and professionally.Key Responsibilities:1. **Customer Assistance**: Greet and assist visitors in a friendly and professional manner, providing information and directing them to the appropriate personnel or services.2. **Call Management**: Handle incoming calls, directing them to the right departments and ensuring that inquiries are addressed promptly and effectively.3. **Appointment Scheduling**: Manage and organize appointments for staff members, ensuring an efficient schedule is maintained.4. **Record Keeping**: Maintain accurate records of visitors, phone calls, and any inquiries for future reference and reporting.5. **Administrative Support**: Provide basic administrative support, including managing correspondence, filing documents, and handling office supplies.Required Skills and Expectations:Candidates must have excellent communication skills, both written and verbal, with the ability to interact positively with clients and team members. A professional appearance and demeanor are important for this role. Proficiency in basic computer applications, such as MS Office, is necessary. The candidate should be well-organized, reliable, and able to manage multiple tasks in a fast-paced environment. A positive attitude and a strong customer service orientation are essential for success in this position.
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Front Office Executive (Freshers) Hyderabad

Future Bharat Educational Services LLP

  • 0 - 3 yrs
  • Female
  • Nanakramguda Hyderabad
Receptionist Activities Administrative Skills Telephone Handling Basic Computer Skills
Job Title: Front Office Executive (Female)Company: Bharat Future Educational Services LLPLocation: Nanakramguda
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Microsoft Office Interpersonal Skills Receptionist Activities Customer Service Front Desk Written Communication Convincing Power Telephone Handling
ob SummaryWe are looking for a smart, enthusiastic, and customer-focused Front Office Executive cum Telecaller to join our real estate team. The candidate will be responsible for handling front desk operations, attending customer inquiries, managing incoming and outgoing calls, and coordinating with the sales team to generate and follow up on leads.Key ResponsibilitiesWelcome and assist visitors and clients at the office.Manage incoming calls and direct them to the appropriate departments.Make outbound calls to prospective customers and follow up on inquiries.Generate and qualify leads from marketing campaigns and databases.Schedule site visits and appointments for the sales team.Maintain customer records and update CRM/Excel databases.Handle customer queries and provide information about projects and properties.Coordinate with sales executives regarding lead status and customer feedback.Maintain reception area and ensure smooth front office operations.Prepare daily call reports and visitor records.
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Looking For Customer Support Executive

Indexia Finserve Pvt. Ltd.

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Naraina Delhi
Closing Deals Problem-solving Presentation Skills Sales Followups Financial Products Customer Handling Customer Support Telephone Handling Customer Service Customer Care Customer Relationship Sales Techniques Sales Targets Product Knowledge Financial Analysis Communication Skills Inbound Calls Hindi BPO
Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Shyam Nagar Jaipur
Good Communication Skills Customer Care Customer Support Telephone Handling BPO Voice Cold Calling Customer Handling
We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate should be a female with a passion for helping customers and a positive attitude.**Key Responsibilities:**- **Assist Customers**: Answer customer inquiries through phone, email, or chat to provide effective assistance and solutions.- **Resolve Complaints**: Handle customer complaints with patience and clarity, ensuring satisfactory resolutions that enhance the customer experience.- **Maintain Records**: Document customer interactions and update accounts to ensure accurate information for future reference.- **Provide Product Information**: Educate customers about our products and services, enabling them to make informed decisions.- **Follow Up**: Monitor ongoing issues and follow up with customers to ensure their needs are met and they are satisfied with the resolution.**Required Skills and Expectations:**Candidates should possess good communication skills in English and Hindi, both spoken and written. A friendly and approachable demeanor is essential to create a supportive environment for customers. Proficiency in basic computer skills and familiarity with customer management software will be an advantage. Candidates should have strong problem-solving abilities, along with a desire to learn and grow within the role. A willingness to work in a fast-paced office environment is expected. Previous experience is not mandatory, but a positive attitude and eagerness to help are essential qualities for success in this position.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Mohali
Receptionist Activities Customer Service Telephone Handling Front Desk Basic Computer Skills Social Media Advertising
We are looking for a Front Office Executive to join our team in Mohali, India. This entry-level position is perfect for fresh graduates or those with limited experience who are eager to begin their career in a professional environment.The Front Office Executive will be the first point of contact for visitors and clients, making a positive impression and ensuring smooth communication within the organization. Key responsibilities include:- **Greeting Visitors:** Welcome guests warmly and guide them to the appropriate point of contact, ensuring they feel valued and well-received.- **Answering Phone Calls:** Manage incoming calls professionally, providing information as needed, and transferring calls to the relevant departments or individuals.- **Scheduling Appointments:** Coordinate appointments for team members, maintaining an organized calendar and ensuring that all meetings are efficiently scheduled.- **Maintain Front Office:** Keep the reception area tidy, ensuring it reflects a professional image and is equipped with necessary materials like brochures and business cards.Required skills and expectations include:- **Communication Skills:** Excellent verbal and written communication skills are essential for interacting with clients and team members effectively.- **Organizational Skills:** Strong organizational abilities are necessary to manage multiple tasks and appointments efficiently.- **Computer Proficiency:** Basic knowledge of computer applications is required to handle job responsibilities effectively.- **Professional Appearance:** The candidate should maintain a professional demeanor and appearance at all times, reflecting the company
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Walkin For Front Office Executive Jobs (Freshers)

Krishna Maternity Home And Pediatric Center

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Tirunelveli
Communication Telephone Handling Coordination Skills Front Desk Basic Computer Skills Presentable Receptionist Activities Interpersonal Skills
As a Front Office Executive, you will play a crucial role in managing the front desk and ensuring a positive experience for visitors and clients.**Key Responsibilities:**- **Reception Duties:** Greet visitors and clients in a friendly manner, providing them with the assistance they need.- **Telephone Management:** Answer incoming calls promptly and direct them to the appropriate departments, ensuring clear communication.- **Scheduling Appointments:** Manage and coordinate appointments for staff members, maintaining an organized calendar.- **Handling Inquiries:** Respond to inquiries from clients and customers, providing information about services and directing them as necessary.- **Administrative Support:** Assist with basic administrative tasks, such as filing documents and managing office supplies to ensure smooth office operations.- **Data Entry:** Maintain accurate records and enter data into systems, supporting office organization and efficiency.**Required Skills and Expectations:**- **Good Communication Skills:** Excellent verbal and written communication abilities are essential to interact effectively with clients and colleagues.- **Organizational Skills:** Strong organizational skills are necessary to handle scheduling and various office tasks efficiently.- **Customer Service Orientation:** A friendly and welcoming attitude is important to provide a positive experience for visitors.- **Basic Computer Knowledge:** Proficiency in using computers and common office software is needed for data entry and administrative tasks.- **Team Player:** Ability to work well with others and support team objectives is important for maintaining a harmonious office environment.Candidates should have completed at least their 12th standard education and can have up to 6 years of experience. This office position is full-time and located in Tirunelveli.
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Front Office Executive (Freshers) Lucknow

Glem House Consumer Care Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Lucknow
Microsoft Office Data Management Telephone Handling Front Desk Presentable Basic Computer Skills Customer Service
We are looking for a Front Office Executive based in Lucknow. The ideal candidate is a recent graduate or has up to one year of experience. This role requires a dedicated and friendly individual who can effectively manage front office operations.**Key Responsibilities:**- **Guest Reception:** Welcome visitors and guests professionally, ensuring they feel comfortable and attended to as soon as they arrive.- **Telephone Management:** Handle incoming calls promptly and professionally, directing calls to appropriate departments or taking messages when necessary.- **Administrative Support:** Assist with various administrative tasks, including scheduling appointments and maintaining organized records, to ensure smooth office operations.- **Information Management:** Provide accurate information to visitors and clients about services offered and respond to general inquiries efficiently.- **Mail Handling:** Manage incoming and outgoing mail and packages, ensuring proper distribution and tracking of correspondence.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with clients, visitors, and staff effectively.- **Organizational Skills:** The candidate must be able to manage multiple tasks simultaneously and maintain attention to detail in a fast-paced environment.- **Computer Proficiency:** Familiarity with basic computer applications and office software is crucial for efficient performance of daily tasks.- **Interpersonal Skills:** A friendly demeanor and the ability to work collaboratively with others are important for creating a welcoming atmosphere.- **Professionalism:** The candidate should exhibit a high level of professionalism and discretion in handling sensitive information and interactions.
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Safety Agent - Ludhiana

SN TRUCKING SOLUTION

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Ludhiana
Communication MS Office Telephone Handling
We are looking for a Safety Agent to join our team in Ludhiana. The ideal candidate will be responsible for maintaining a safe work environment and ensuring compliance with safety regulations. This position is suitable for males with 0 to 2 years of experience.**Key Responsibilities:**- **Conduct Safety Inspections:** Regularly check the workplace to identify hazards and assess risks to maintain safety standards.- **Implement Safety Protocols:** Ensure that all staff follow safety guidelines and procedures to minimize accidents and injuries.- **Assist in Safety Training:** Provide training sessions for employees on safe practices, emergency procedures, and the use of safety equipment.- **Report Safety Issues:** Document and report any safety concerns or incidents to management for timely resolution.- **Maintain Safety Records:** Keep accurate records of safety inspections, training sessions, and incident reports to track compliance and improvements.**Required Skills and Expectations:**- Attention to Detail: Must be able to recognize potential hazards and follow up on safety procedures.- Strong Communication Skills: Ability to clearly convey safety instructions and report issues effectively to colleagues and management.- Basic Knowledge of Safety Regulations: Familiarity with workplace safety standards and regulations is preferred but not mandatory.- Team Player: Should work well with others, promoting a culture of safety within the organization.- Willingness to Learn: A positive attitude towards learning and adapting to new safety practices is essential.
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  • Fresher
  • Coimbatore
Data Management Front Desk Receptionist Activities Basic Computer Skills Telephone Handling
We are looking for a Front Office Executive to join our team in Coimbatore. This role is ideal for freshers who are eager to start their career in a professional environment. The candidate should be female and willing to work full time from the office.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests with a friendly demeanor, ensuring they feel comfortable and informed upon arrival. - **Handling Phone Calls:** Answer and direct incoming calls efficiently, providing clear information or forwarding inquiries to the appropriate personnel. - **Managing Appointments:** Schedule and coordinate meetings and appointments, ensuring that the schedules of team members are organized and adhered to. - **Maintaining Records:** Keep accurate records of visitors and calls, ensuring all data is updated and accessible for future reference. - **Providing Administrative Support:** Assist with basic administrative tasks such as filing, handling correspondence, and managing office supplies to keep operations running smoothly. - **Ensuring a Clean Workspace:** Help maintain a tidy and organized reception area, creating a positive first impression for visitors. **Required Skills and Expectations:**The ideal candidate should possess strong communication skills, enabling effective interaction with colleagues and visitors. A good command of English and local languages is essential. Basic computer skills, including proficiency with Microsoft Office, are necessary for managing administrative tasks. The candidate should be organized, detail-oriented, and able to multitask in a dynamic work environment. A professional appearance and positive attitude are expected, as this role represents the first point of contact for the company.
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Vikhroli Mumbai
Communication Tele Counselor Customer Support Solving Queries Customer Relationship Customer Care Cold Calling Inbound Calls Telephone Handling Good Communication Skills BPO Voice Domestic BPO Customer Handling Customer Service
Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.
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Front Office Executive Jobs For Freshers - Thane

The Ocean Wave Family Spa and Saloon

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Thane West
Telephone Handling Data Management Customer Service Interpersonal Skills Presentable Front Desk Microsoft Office Basic Computer Skills Receptionist Activities
We are looking for a dedicated and friendly Front Office Executive to join our team in Thane West for a professional day Spa. This full-time position is perfect for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Greeting Visitors:** You will be the first point of contact for guests and clients, ensuring they feel welcomed and comfortable throughout their visit.2. **Handling Calls:** You will answer incoming calls, transfer them to the appropriate departments, and take messages when necessary, maintaining clear communication.3. **Maintaining Records:** You will manage visitor logs and maintain office records, ensuring all information is accurate and up to date.4. **Administrative Support:** You will assist with various administrative tasks, such as filing, data entry, and scheduling appointments, supporting the smooth running of the office.5. **Coordinating Meetings:** You will help organize meetings, prepare meeting rooms, and ensure any necessary materials are ready for attendees.Required Skills and Expectations:We seek a female candidate with a positive attitude and strong communication skills. You should have at least a 10th-grade education and be comfortable working in a fast-paced environment. Attention to detail, excellent organization, and the ability to multitask are essential. A friendly demeanor and a willingness to learn are crucial for success in this role. Prior experience in a front office or customer service role is a plus but not mandatory.
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Customer Support Executive - Kanpur

Advance Trip Tech Solution Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Chat Support Inbound Calls Customer Care
We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.
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Urgent Requirement For Front Office Receptionist Fresher

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Dombivli East Mumbai
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication
We are seeking a friendly and organized Front Office Receptionist in Dombivli East, Thane. This role is perfect for recent graduates or individuals with up to two years of experience who are eager to begin their career in a dynamic environment.Key Responsibilities:- **Greeting Visitors:** Welcome guests and clients promptly with a warm smile, ensuring a positive first impression.- **Answering Phone Calls:** Handle incoming calls with professionalism, taking messages and directing queries to the appropriate departments.- **Managing Appointments:** Schedule and confirm appointments for staff, keeping the calendar organized and up to date.- **Clerical Support:** Perform administrative tasks such as filing, data entry, and maintaining office supplies, ensuring smooth daily operations.- **Communication:** Liaise between departments and provide general information to staff and visitors, fostering a collaborative atmosphere.Required Skills and Expectations:Candidates should possess strong communication skills, both written and verbal, to interact clearly with visitors and staff. A friendly demeanor and a willingness to help are essential for creating a welcoming environment. Proficiency in basic computer applications and phone systems is necessary for managing tasks efficiently. Additionally, candidates should be reliable, punctual, and able to multitask in a busy office setting while maintaining professionalism. An eye for detail and a proactive attitude in problem-solving will greatly benefit our team.
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Freshers For Front Office Executive - Tirunelveli

Krishna Maternity Home And Pediatric Center

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Palayamkottai Tirunelveli
Communication Telephone Handling Coordination Skills Front Desk Basic Computer Skills Presentable Receptionist Activities Interpersonal Skills
As a Front Office Executive, you will play a crucial role in ensuring a welcoming atmosphere for all visitors and managing essential office tasks effectively. We seek a dedicated and organized individual to join our team in Palayamkottai. **Key Responsibilities:**- **Greeting Visitors:** Welcome guests warmly and provide them with necessary information, ensuring they feel at ease during their visit.- **Handling Calls:** Answer incoming calls promptly, redirecting them to the appropriate departments and taking messages when needed.- **Managing Appointments:** Schedule and coordinate appointments for staff while maintaining an organized calendar to optimize daily operations.- **Maintaining Reception Area:** Keep the front desk area tidy and presentable, reflecting a professional image of the organization.- **Assisting with Documentation:** Support administrative tasks by filing documents, managing records, and assisting in communication as needed.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to interact effectively with visitors and staff. Attention to detail is essential for managing appointments and maintaining accurate records. A friendly demeanor coupled with strong interpersonal skills will help create a welcoming environment. Basic computer proficiency is necessary to handle calls and documentation efficiently. We welcome candidates with 0-6 years of experience, making this an excellent opportunity for recent graduates or those seeking to build a career in office administration. A minimum educational qualification of 12th grade is required, and applicants must be female.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Relationship General Administration Receptionist Activities Convincing Power Customer Communication Computer Skills Office Work Telephone Handling Front Desk
Key ResponsibilitiesGreet and welcome visitors in a polite and professional mannerAnswer, screen, and route incoming calls efficientlyManage visitor logs, issue visitor badges, and ensure office security protocolsHandle incoming and outgoing mail, courier, and deliveriesMaintain front desk area cleanliness and organizationSchedule appointments and manage meeting room bookingsProvide basic information about the organization to visitors and callersAssist with administrative tasks such as data entry, filing, and documentationCoordinate with housekeeping, security, and other support staffSupport HR and admin teams with routine office dutiesMaintain inventory of office supplies and place requisitions when requiredRequired Skills & CompetenciesExcellent verbal and written communication skillsPleasant personality with customer
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Nashik
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication Office Work Computer Skills Front Office Front Desk
Key ResponsibilitiesVisitor ManagementGreeting & Hosting: Welcoming guests, offering refreshments, and directing them to the correct department.Visitor Logs: Maintaining a digital or physical register of everyone entering and exiting the premises.Security Coordination: Issuing visitor badges and ensuring no unauthorized person enters the office area.Communication HubSwitchboard Management: Handling incoming calls, screening them, and transferring them to the relevant person.Mail & Courier Handling: Receiving, sorting, and distributing daily post/parcels and coordinating with courier agencies.General Inquiries: Responding to basic emails and phone calls regarding company services or location.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication Office Work Computer Skills Front Office Front Desk
Position SummaryThe Front Office Receptionist manages the daily flow of the reception area. Their primary duties involve greeting guests, directing communications (phone, email, mail), and providing general administrative assistance to ensure the smooth operation of the office or facility.II. Key ResponsibilitiesA. Visitor and Guest ManagementGreeting & Welcome: Warmly greet, welcome, and direct all visitors, clients, and vendors upon arrival, ensuring a positive first impression.Access & Security: Manage visitor sign-in/sign-out procedures and issue temporary security passes or badges according to company protocols.Inquiries: Answer basic inquiries from visitors and clients, providing accurate information about the organization, its services, and staff.Hospitality: Offer refreshments or comfort amenities to waiting guests and notify the relevant employee of their arrival.B. Communication and AdministrationSwitchboard Operation: Manage the multi-line phone system; answer, screen, and accurately forward incoming calls and messages to the appropriate personnel.Mail & Deliveries: Receive, sort, and distribute incoming mail, packages, and faxes. Organize and prepare outgoing mail and courier shipments.Scheduling: Assist with scheduling and coordinating meeting rooms, calendars, and basic appointments for internal staff.Documentation: Maintain organized electronic and physical filing systems for correspondence, forms, and general office documents.Email Management: Monitor the general inquiries email inbox and respond to or forward messages as appropriate.C. Office Upkeep and SupportAesthetics: Ensure the reception area, lobby, and common meeting rooms are tidy, presentable, and well-stocked with necessary materials (e.g., magazines, brochures).Inventory: Monitor and reorder office supplies, managing stock levels to ensure all essential items are available.Equipment: Oversee the basic functionality of office equipment (copiers, printers, fax machines) and report maintenance needs to IT or facilities.
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Front Desk Receptionist - Full Time - Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Chakan Pune
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication Office Work
We are looking for a friendly and organized Front Desk Receptionist to join our team in Chakan Pune. In this role, you will be the first point of contact for our visitors, providing excellent customer service and support to ensure smooth operations.Key Responsibilities:1. **Greet Visitors**: Welcome guests warmly and professionally, making them feel comfortable and valued.2. **Manage Phone Calls**: Answer incoming calls, direct them to the appropriate department, and take accurate messages when needed.3. **Schedule Appointments**: Assist in organizing meetings and appointments, coordinating schedules for staff and clients.4. **Maintain Records**: Keep the reception area tidy and organized, ensuring all documents and materials are in order.5. **Provide Information**: Respond to inquiries from guests and clients about services, company policies, and general information.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude towards customer service. A high school diploma (10th Pass) is required, and candidates with 0 to 2 years of experience in a similar role are encouraged to apply. Proficiency in basic computer skills is essential, as you will be using software for scheduling and record-keeping. We expect you to be reliable, punctual, and able to handle multiple tasks in a busy environment while maintaining professionalism and a friendly demeanor.
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