Telephone Handling Jobs

Greet and assist patients and visitors in a polite and professional manner.Manage patient registration, appointments and billing-related coordination.Answer phone calls, WhatsApp enquiries and provide basic information about hospital services.Coordinate patient flow between reception, doctors, optometrists and other departments.Maintain patient records and ensure accurate data entry.Handle appointment scheduling, follow-ups and patient enquiries.Guide patients regarding consultations, investigations, surgeries and other services.Collect payments and maintain basic front-office records.Ensure the reception area is clean, organized and welcoming.Handle patient concerns professionally and escalate issues when required.

Good communication and customer-handling skills.Punctual and responsible attitude.Ability to work flexible hours.

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- **Resolve Issues:** Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- **Maintain Customer Records:** Update and maintain customer information in our system to ensure accurate records and follow-up.- **Provide Product Knowledge:** Share detailed information about our products and services, assisting customers in making informed decisions.- **Follow Up with Customers:** After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- **Collaborate with Team Members:** Work closely with your peers and other departments to share insights and enhance overall customer experience.**Required Skills and Expectations:**- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.

We are looking for a dedicated Front Office Receptionist to join our team in Dharmasthala. The ideal candidate will be responsible for creating a welcoming environment for visitors and managing front office activities efficiently. **Key Responsibilities:**- **Greeting Visitors:** Welcome guests as they arrive, providing a friendly and professional first impression.- **Answering Calls:** Manage incoming phone calls, directing them to the appropriate staff or taking messages when necessary.- **Managing Appointments:** Schedule and coordinate appointments for staff, ensuring the office calendar is up to date.- **Handling Correspondence:** Receive and sort mail and packages, ensuring timely delivery to the intended recipients.- **Maintaining the Reception Area:** Keep the front office clean and organized, creating a pleasant atmosphere for everyone.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with visitors and staff effectively.- **Customer Service Orientation:** A friendly demeanor and a willingness to assist guests are vital for providing excellent service.- **Organizational Skills:** The ability to multitask and manage time efficiently is crucial for handling office duties.- **Basic Computer Skills:** Familiarity with basic computer applications and office software is expected for managing records and communications.- **Professional Appearance:** As the first point of contact, maintaining a professional appearance is important for this role.Candidates should have 1 to 3 years of experience and must have completed their 12th grade. This is a full-time position based in the office.

ReceptionistCompany: Nilaya Education GroupJob Location: PuneEmployment Type: Full-TimeAbout the RoleNilaya Education Group is looking for a friendly, professional, and organized Receptionist tobe the first point of contact for students, parents, and visitors. The ideal candidate shouldhave excellent communication skills, a pleasant personality, and the ability to manage frontoffice operations efficiently.

Job Responsibilities:* Source candidates through job portals and social media* Screen resumes and schedule interviews* Coordinate with candidates throughout the recruitment process* Maintain candidate records and recruitment databases* Follow up with candidates and hiring managers* Assist in end-to-end recruitment activitiesThe HR Recruiter will be responsible for ensuring that candidate profiles are properly assessed, matched with suitable vacancies, submitted to relevant companies, and followed up until the placement process is completed.

As a Front Desk Receptionist, you will be the first point of contact for visitors and clients. Your role is essential to creating a welcoming atmosphere and providing excellent service. **Key Responsibilities:**- **Greeting Visitors:** Welcome guests with a friendly smile and provide assistance upon their arrival. Make them feel comfortable and valued.- **Answering Calls:** Manage phone calls by responding to inquiries and directing them to the appropriate department or personnel. Ensure clear and professional communication.- **Managing Appointments:** Schedule and confirm appointments for staff, maintaining an organized calendar to ensure smooth operations throughout the day.- **Handling Mail and Deliveries:** Receive, sort, and distribute incoming mail and packages, ensuring timely delivery to the intended recipients.- **Maintaining Front Desk Area:** Keep the reception area tidy and presentable at all times, creating a positive impression for visitors.- **Data Entry:** Enter and update visitor information in the system when necessary, ensuring accuracy and confidentiality.**Required Skills and Expectations:**You should possess excellent communication and interpersonal skills to interact effectively with diverse individuals. A friendly demeanor is important. Proficiency in basic computer applications is essential for managing appointments and data entry. You should be organized, attention to detail, and capable of multitasking in a busy environment. A positive attitude and willingness to help others are crucial for success in this role. Prior experience may be beneficial but is not required, making this position suitable for recent graduates as well.

About the role:Soni & Soni Associates & Attorneys is an IP law firm based in Ahmedabad, looking for a front-office executive who can also handle client coordination.Responsibilities:Manage front desk operations

We are seeking a friendly and organized Front Office Receptionist to join our team in Patna, India. This role is perfect for someone who enjoys working with people and has a positive attitude.Key responsibilities include:1. **Greeting Visitors**: You will be the first point of contact for guests, welcoming them warmly and directing them to the appropriate person or department.2. **Answering Calls**: You will handle incoming phone calls, respond to inquiries, and transfer calls to the right team members while maintaining professionalism.3. **Scheduling Appointments**: You will manage calendars and schedule appointments, ensuring that all meetings run smoothly and on time.4. **Maintaining Records**: You will help keep office files organized and maintain visitor logs, ensuring that information is accurate and readily accessible.5. **Administrative Support**: You will assist with basic administrative tasks, such as filing, data entry, and other duties as needed to support the office.Required skills and expectations include:- A minimum of 12th grade education is necessary, with a preference for candidates who have completed higher studies.- Excellent communication skills in both English and Hindi to interact effectively with clients and colleagues.- A positive attitude and a strong willingness to learn, demonstrating enthusiasm for the role.- Proficiency in basic computer skills and the ability to use office equipment.- Strong organizational skills to manage multiple tasks efficiently and meet deadlines. We encourage candidates with 0 to 6 years of experience to apply, as we value a fresh perspective.

We are looking for a dedicated and enthusiastic Front Office Executive for our office in Bhubaneswar. This is a full-time position suitable for fresh graduates who have completed their 12th grade. The ideal candidate will have excellent communication skills and a friendly demeanor.Key Responsibilities:1. **Receiving Visitors:** Greet and welcome guests warmly, ensuring they feel comfortable and attended to during their visit.2. **Handling Phone Calls:** Answer incoming calls promptly and professionally, directing them to the appropriate department or personnel as needed.3. **Managing Appointments:** Schedule and organize appointments for staff, ensuring that all meetings are well-coordinated and efficiently handled.4. **Maintaining Reception Area:** Keep the front office and reception area tidy and organized, creating a pleasant environment for visitors.5. **Assisting with Administrative Tasks:** Provide general administrative support, including filing, data entry, and document management as assigned by supervisors.Required Skills and Expectations:The ideal candidate should possess excellent verbal and written communication skills, with the ability to interact effectively with clients and colleagues. A positive attitude and a strong sense of customer service are essential. Candidates must be detail-oriented, organized, and able to multitask in a fast-paced environment. Proficiency in basic computer skills is expected, along with the ability to learn new software quickly. This role requires a female candidate, as specified.

Greet and welcome visitors in a professional mannerAnswer, screen, and forward incoming callsManage appointment scheduling and calendarsMaintain visitor records and front desk logsHandle client inquiries and provide accurate informationCoordinate with internal teams for smooth operationsManage emails, couriers, and deliveriesMaintain cleanliness and organization of the reception area

We are looking for a dedicated Receptionist Cum Telecaller to join our team in Nallagandla. This is a full-time position suitable for freshers who have completed their 12th grade. The ideal candidate must be a female who can efficiently manage front office duties and handle tele-calling tasks.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients with a warm and friendly demeanor, ensuring a positive first impression.- **Answering Phone Calls:** Manage incoming calls, providing information to callers and directing calls to the appropriate personnel.- **Handling Inquiries:** Respond to customer inquiries and concerns both in-person and over the phone, ensuring clarity and accuracy.- **Maintaining Records:** Keep track of visitors, phone calls, and important documents, ensuring organized and easy access to information.- **Scheduling Appointments:** Assist in managing the schedule by setting up appointments for staff and communicating these effectively.- **Telecalling Tasks:** Reach out to potential customers via phone to promote services and gather feedback, enhancing customer engagement.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. A friendly and approachable personality is essential for creating a welcoming environment. The ability to multitask and manage time efficiently is crucial, as the role involves handling various responsibilities simultaneously. Basic computer skills are necessary, along with a willingness to learn and adapt to new tasks. A professional appearance and a positive attitude are expected from all candidates.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- **Issue Resolution:** Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- **Product Knowledge:** Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- **Feedback Collection:** Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- **Documentation:** Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

We are looking for a friendly and organized female Receptionist Cum Tele-caller to join our team in Ludhiana. The ideal candidate will manage front desk responsibilities while handling incoming calls, providing excellent customer service, and supporting administrative tasks.Key Responsibilities:- **Front Desk Management**: Greet visitors warmly, answer inquiries, and direct them to the appropriate departments while maintaining a professional atmosphere.- **Tele calling**: Make outbound calls to potential clients, providing information about our services and addressing their questions or concerns.- **Call Handling**: Receive incoming calls, take messages, and assist callers with their needs, ensuring timely follow-up if required.- **Administrative Support**: Perform data entry, maintain records, and assist in organizing meetings or appointments as needed to ensure smooth office operations.- **Customer Service**: Build rapport with clients over the phone and in person, ensuring they feel valued and heard, which contributes to customer satisfaction.**Stock Market Knowledge**:- Have a basic understanding of stock market and trading concepts. Should Communicate basic stock-market-related information confidently when required & maintain awareness of current courses and educational offerings of Emperor Bulls.Required Skills and Expectations:- Candidates should have a minimum of 1-6 years of experience in a similar role and hold a graduate degree. - Strong communication skills, both verbal and written, are essential. - The successful applicant will demonstrate excellent multitasking abilities, proficiency in basic computer applications, and a professional demeanor. - A positive attitude and the capacity to work comfortably in a fast-paced office environment are also crucial for this position.- Coordinate effectively with Counselling, Academic, Marketing and Administration teams.Interested Candidates can share resume at raghav16886@gmail.com & WhatsApp resume at 8283846914.

We are seeking a dedicated and friendly Customer Support Executive to join our team on a part-time basis. The role involves assisting customers with their inquiries and providing effective solutions while working from the comfort of your home.Key Responsibilities:1. **Customer Inquiries**: Respond to customer questions via phone, chat, or email in a timely and courteous manner, ensuring a positive experience.2. **Issue Resolution**: Identify and troubleshoot customer problems, providing clear and accurate solutions or guidance to resolve issues quickly.3. **Product Knowledge**: Stay informed about our products and services to provide accurate information to customers and help enhance their experience.4. **Feedback Collection**: Gather feedback from customers about their experiences and report suggestions to enhance service quality and offerings.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions, ensuring all issues are logged correctly for future reference.Required Skills and Expectations:Candidates should have excellent communication skills in both verbal and written form. A positive attitude and a passion for helping others are essential for this role. Applicants must be organized, with the ability to manage multiple tasks effectively. Since this is a work-from-home position, candidates should have a reliable internet connection and a computer to perform their duties efficiently. Prior experience is not required, but being a quick learner will be a strong asset.

Join our team as a Front Office Executive in Ahmedabad! The ideal candidate should be a 12th pass with 0-6 years of experience. As a Front Office Executive, your key responsibilities will include greeting visitors, answering phone calls, managing appointments, and providing administrative support to the team. We are looking for a candidate with excellent communication skills, a friendly attitude, and the ability to multitask efficiently. Attention to detail and a professional appearance are also important for this role. If you are organized, personable, and able to work well under pressure, we want to hear from you!

Key ResponsibilitiesManagement Representative (MR) Duties: Act as the primary liaison with external certification bodies, customers, and regulatory authorities during system audits; lead internal Management Review Meetings (MRM) with senior leadership.System Maintenance & Compliance: Ensure all plant or corporate processes align with ISO and other industry-specific compliance standards.Documentation & Control: Design, implement, and maintain standard operating procedures (SOPs), quality manuals, work instructions, and documentation control frameworks across all departments.Internal Audit Coordination: Plan, schedule, and execute regular internal system audits; train internal auditors and evaluate audit findings.Corrective & Preventive Action (CAPA): Track non-conformances (NCs) raised during audits, facilitate root-cause analysis with department heads, and monitor the timely closure of CAPAs.Process Improvement: Review operational metrics and KPIs across production, quality, maintenance, and HR to recommend continuous process improvements.

Key ResponsibilitiesGreet and welcome visitors in a polite and professional mannerAnswer, screen, and route incoming calls efficientlyManage visitor logs, issue visitor badges, and ensure office security protocolsHandle incoming and outgoing mail, courier, and deliveriesMaintain front desk area cleanliness and organizationSchedule appointments and manage meeting room bookingsProvide basic information about the organization to visitors and callersAssist with administrative tasks such as data entry, filing, and documentationCoordinate with housekeeping, security, and other support staffSupport HR and admin teams with routine office dutiesMaintain inventory of office supplies and place requisitions when requiredRequired Skills & CompetenciesExcellent verbal and written communication skillsPleasant personality with customer

Key ResponsibilitiesVisitor ManagementGreeting & Hosting: Welcoming guests, offering refreshments, and directing them to the correct department.Visitor Logs: Maintaining a digital or physical register of everyone entering and exiting the premises.Security Coordination: Issuing visitor badges and ensuring no unauthorized person enters the office area.Communication HubSwitchboard Management: Handling incoming calls, screening them, and transferring them to the relevant person.Mail & Courier Handling: Receiving, sorting, and distributing daily post/parcels and coordinating with courier agencies.General Inquiries: Responding to basic emails and phone calls regarding company services or location.

As a Front Office Receptionist, you will be the first point of contact for our clients and visitors. Your role is crucial in creating a welcoming atmosphere and ensuring smooth communication within the office.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests with a friendly smile and assist them in signing in, ensuring they feel comfortable and attended to.- **Answering Phones:** Handle incoming calls promptly, directing them to the appropriate staff members or departments to ensure efficient communication.- **Managing Appointments:** Schedule and coordinate appointments for staff and clients, maintaining an organized calendar to minimize conflicts.- **Maintaining Records:** Keep accurate records of visitors, appointments, and phone calls, helping the office run smoothly and keeping information accessible.- **Handling Mail:** Receive, sort, and distribute incoming and outgoing mail and packages, ensuring timely communication and deliveries.- **Administrative Support:** Provide basic administrative assistance, such as filing documents and preparing reports, to support daily office operations.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication abilities are essential for interacting with clients and colleagues effectively.- **Organizational Skills:** Strong multitasking and organizational skills are necessary to manage time efficiently and prioritize tasks.- **Customer Service Orientation:** A positive attitude and a commitment to providing exceptional service to visitors and staff are key traits for this role.- **Proficiency in Computers:** Basic knowledge of office software, such as MS Office, is required for various administrative tasks.- **Professional Appearance:** As the first point of contact, maintaining a neat and professional appearance is important to create a positive impression.

We are looking for a friendly and organized Front Office Receptionist to join our team in Jalandhar. The ideal candidate will have 1 to 5 years of experience and will be responsible for creating a positive first impression for our visitors and clients.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them with their inquiries, ensuring they feel valued from the moment they arrive.- **Manage Phone Calls:** Answer incoming calls promptly, direct them to the appropriate staff, and handle inquiries with professionalism.- **Schedule Appointments:** Organize and maintain a calendar for meetings and appointments, ensuring efficient time management for the team.- **Maintain Reception Area:** Keep the front desk area tidy and organized, creating a welcoming atmosphere for visitors.- **Handle Mail and Deliveries:** Receive and distribute incoming mail and packages, ensuring timely delivery to the relevant personnel.- **Administrative Support:** Assist with various office tasks, such as filing documents, managing office supplies, and helping other team members as needed.**Required Skills and Expectations:**The candidate must have a relevant educational background (B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, or a professional degree). Strong communication and interpersonal skills are essential, as well as proficiency in basic computer applications. A professional appearance and a positive attitude are important. The candidate should be detail-oriented, capable of multitasking, and possess strong organizational skills. This role requires a female candidate who is ready to work full-time in an office environment.